As an Operations Coordinator, you will manage various aspects of our operations. Your primary focus will be ordering supplies, overseeing the production process, handling labels, and managing e-commerce orders, marketplaces, and wholesale channels. Your role is crucial in ensuring smooth operations and exceptional customer satisfaction. Key Responsibilities: - Ordering Supplies and Production Management: * Source and order raw materials and supplies necessary for product production. - Coordinate with suppliers to ensure timely delivery and quality of materials. - Manage inventory levels to prevent shortages. - Packaging Management: * Coordinate the ordering, printing, and shipping of product labels. - Ensure all labeling complies with regulatory standards and brand guidelines. - Manage packaging materials and ensure products are properly packed for shipment. - E-commerce Order Management: * Process and fulfill e-commerce orders in a timely and accurate manner. - Monitor and manage orders from e-commerce. - Handle customer inquiries and resolve any issues related to orders. - Marketplace and Wholesale Channel Management: * Manage listings and inventory on online marketplaces (Faire, UNFI, AmeriSource, Amazon, Walmart, etc). - Develop and maintain relationships with wholesale partners. - Process and fulfill wholesale orders, ensuring timely delivery. - Monitor marketplace performance and suggest improvements. - General Administrative Support: * Perform various administrative tasks to support daily operations. - Maintain accurate records of orders, inventory, and shipments. - Provide regular updates and reports to the management team. Qualifications: - Proven experience as a Virtual Assistant or in a similar role. - Excellent organizational and multitasking skills. - Strong and fluent English communication skills, both written and verbal. - Proficiency in using e-commerce platforms. - Familiarity with inventory management and order fulfillment processes. - Ability to work independently and as part of a team. - Attention to detail and commitment to quality. Preferred Qualifications: - Experience in the beauty industry. - Knowledge of sustainable and ethical sourcing practices. - Experience with wholesale channel management. How to Apply: If you are a motivated and detail-oriented individual with a passion for high-quality, sustainable products, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.