**company description** as a leasing and tenant relations associate, you will be responsible for ensuring seamless operations related to tenant leasing and retention, with a strong focus on delivering exceptional customer service, proactive problem-solving, and meticulous attention to detail. you will act as a key point of contact for tenants and leasing agents, helping to facilitate all aspects of the leasing process. **role description** **section 8 rentals**: manage all aspects of section 8 housing rentals, including tenant inquiries, eligibility verification, and ongoing tenant support. **tenant retention**: actively work on retaining tenants by building strong relationships, addressing concerns promptly, and implementing tenant retention strategies. **scheduling**: coordinate and schedule inspections, move-ins, and move-outs to ensure all processes are completed efficiently and on time. **leasing agent support**: provide administrative and operational support to the leasing agent, including follow-ups and tenant communications. **customer service**: deliver outstanding customer service to tenants, addressing their needs and resolving issues proactively. **problem solving**: identify potential issues and address them proactively, offering creative solutions to tenant and leasing challenges. **attention to detail**: maintain accurate and up-to-date tenant files, lease agreements, and related documentation. **qualifications** **fluency in english** (written and spoken) is required. experience handling section 8 rentals or a similar housing assistan...
Get ai-powered advice on this job and more exclusive features. the ideal candidate will have substantial exposure to monthly closing processes, reconciliations, accounting, and financial reporting for both the business and properties under management. the candidate must be highly organized, detail-oriented, and approach each issue with an analytical mindset, ensuring accuracy and efficiency in all financial transactions. about us at jmk property management (jmkpropertymanagement.com), we are a dynamic and fast-growing property management company based in miami. we specialize in managing multifamily properties with a commitment to delivering exceptional service and value to our clients. as an american company, we foster a culture that encourages teamwork, accountability, and constant improvement. joining our team means becoming part of a forward-thinking environment with numerous growth opportunities. we value our employees and strive to create a workplace where everyone is empowered to succeed, contribute, and enjoy a positive, thriving culture. responsibilities: manage and reconcile all financial transactions, including accounts payable and receivable. maintain accurate records for all property-related expenses and revenue. prepare monthly, quarterly, and annual financial reports. assist in budget preparation and forecasting. handle tenant billing and collections. collaborate with the property management team to ensure accurate financial tracking. monitor and report on property expenses and profits. requirements: proven experience as a bookkeeper, preferably in property ma...
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