**about us**: foundever is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. **job summary**: he primary function of this position is to provide service to english (10%) and spanish (90%) speaking customers, with bilingual fluency in reading, writing and speaking attending clients in spain and some in portugal. the position is responsible for performing a variety of duties related to and including income customer service calls. **primary job responsibilities**: - answer incoming calls for customer service, provide a high level of professional and competent service assistance. - comply schedules. - the line is 100% calls and is b2b, person has to be aware that there is no much time between calls and all of them has to be answered considering the guidelines given by the qa team. (constant and continuous influx of calls).- efficiently handle special requests; assist all customers using knowledge of client guidelines. - comply pci policies handling correctly client data information procedures. - requires a minimum score of 50 nps (satisfaction), 4.5% ccph (aht, transfer rate, recontact, this is expected to be achieved after 60 days in operations). - outbound calls to ensure resolution on each one of the cases handled **skills/kno...
Sales person for coliving company job description we are looking for a full-time remote sales person to work for sharedeasy coliving /global shared living group inc./ global shared living group inc. is based in new york company, which provides full-service coliving services to anyone looking to move to a new city and meet new people. coliving is a shared housing model. our residents share kitchens, living rooms, and other common spaces with all members, and have a private or shared bedroom of their choice. everything is included in the flat fee: utilities, wifi, furniture, appliances, kitchen supplies, and anything else needed upon moving into a new place. we are looking for ambitious, self-motivated business-oriented people, who will become the next generation of employees, who are turning the real estate market in the usa and around the world into a customer-focused industry. sharedeasy currently has a steady influx of inbound leads coming in daily, via multiple sales channels. you will respond to and qualify leads as the first point of contact for prospective customers, who are looking to join one of our existing houses. **responsibilities**: - managing end-to-end sales cycles from inquiry to payment - conducting a significant volume of outbound and inbound phone calls to prospective and existing clients - processing all bookings and payments, and establishing recurring payment schedules for residents - sourcing for clients via social media, third-party platforms, and other potential avenues - publishing and maintaining online listings to increase potenti...
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). to achieve this, our operation includes agents and managers working around the globe. we’re looking for detail-oriented and thoughtful people to join our growing international team! duties - you’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers. - diagnose and solve the customers’ problems via voice support - communicate effectively with our customers - coordinate effectively with peers and your manager - contribute to a high-performance and friendly workplace culture your commitment - fluency in english and spanish, spoken and written - excellent communication skills, both on the phone and in writing - personal integrity and conscientiousness - strong orientation on task completion, results, and strategic goals - team player - continuous learner - good knowledge of g-suites (google docs, gmail, google meets, calendar, and so on) - have your own laptop - noise-canceling headset **benefits**: - the flexibility of working from home without having to go to the office - an international and diverse work atmosphere - extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment if you believe this is a perfect opportunity for your career, please feel welcome to apply! come and visit our website to learn more about us! **salary**: $1,600,000 - $1,760,000 per month...
**the company** wizeline is a software development and design services company with operations in the u.s., mexico, vietnam, thailand, australia, and spain. high-growth companies need engineering capacity to scale. wizeline brings depth in product design, technical writing, project management, and across engineering disciplines. **our people** at wizeline, we understand that great software is built by great people and teams. to retain and develop top talent, we foster a working environment that celebrates creativity, encourages skill development, and allows for multidisciplinary collaboration. we believe in a diverse, inclusive, and harassment-free workplace where all can achieve their full potential, leading to company, customer, and community success. **community impact** wizeline is committed to the communities in which it operates. we believe in doing well while also doing good. wizeline academy is a free, community-based education program that teaches high-value skills to workers looking to advance their careers in the tech industry. to date, academy has served more than 8,500 students with more than 7,000 hours of instruction across 85 courses **what you will bring to the team**: wizeline fully embraces devops as a culture and methodology to get things done. as a site reliability engineer at wizeline, you will enable the quick release of quality products, thus leading to faster innovation cycles for our clients and higher impact on the users. **your day-to-day**: - accountable for the health, changes, and lifecycle of the cloud (or application) infras...
**about us** foundever is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. **job summary** he primary function of this position is to provide service to english (10%) and spanish (90%) speaking customers, with bilingual fluency in reading, writing and speaking attending clients in spain and some in portugal. the position is responsible for performing a variety of duties related to and including income customer service calls. **primary job responsibilities** - answer incoming calls for customer service, provide a high level of professional and competent service assistance. - comply schedules. - the line is 100% calls and is b2b, person has to be aware that there is no much time between calls and all of them has to be answered considering the guidelines given by the qa team. (constant and continuous influx of calls). - efficiently handle special requests; assist all customers using knowledge of client guidelines. - comply pci policies handling correctly client data information procedures. - requires a minimum score of 50 nps (satisfaction), 4.5% ccph (aht, transfer rate, recontact, this is expected to be achieved after 60 days in operations). - outbound calls to ensure resolution on each one of the cases handled **skills/kno...
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