Job description. maintenance technician (hot0bckg) job number: hot0bckg work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a maintenance technician will support the engineering team to efficiently maintain all ho...
Job description. banquet houseman (hot0bhy5) job number: hot0bhy5 work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a banquet houseman is responsible for supporting food and beverage operations to deliver an exc...
A houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. what will i be doing? as a houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you would be responsible for performing the following tasks to the highest standards: clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays greet guests in a friendly manner report maintenance deficiencies and items in need of repair stock and maintain supply rooms, as needed perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed deliver guest requests and assist in cleaning guest rooms, as needed what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. #j-18808-ljbffr...
Hilton reservations agent in bogota, colombia a reservations agent will serve as the main contact for room reservations at the hotel and must offer excellent service to influence the guest's decision to stay at the property while maintaining a collaborative attitude with internal departments such as sales and front office. what will i be doing? as a reservation agent, you will serve as the first line of inquiry for room reservations within the hotel. a reservation agent is responsible for offering excellent customer service, options, and other solutions to meet customer and co-workers' needs. specifically, a reservations agent will perform the following tasks to the highest standards: convert inquiries into business. respond to all customers in a highly professional manner, ensuring all reservations are completed accurately and to the guest's expectation. manage the hotel's pms accurately to ensure an appropriate flow of reservations. process payments, guest inquiries, otas requests, and daily reports. provide prompt and efficient service while maintaining the hotel's brand standards. what are we looking for? a reservations agent serving hilton brands is always working on behalf of our guests and collaborating with other team members. to successfully fill this role, you should maintain the attitude, skills, and values that follow: a professional telephone manner and efficient communication skills, both verbal and written. outstanding administration and organizational skills. it would be advantageous in this position for you to demonstrate the following capabilities and dist...
Panoram is a forward-thinking hotel management company operating over 18 multi-brand hotels in spain and italy. with a strong commitment to scalable systems, innovation, and optimized processes, we aim to lead the way in efficiency and data-driven decision making. about the hotel – curio collection by hilton cáceres : curio collection by hilton cáceres is set to open in summer 2025, bringing a unique blend of luxury, history, and design to the city’s iconic palacio de godoy. as part of hilton’s exclusive lifestyle brand, the hotel will offer high-end experiences, modern comforts, and personalized service in a setting that celebrates cáceres’ cultural heritage. key responsibilities : oversee the full accounting cycle: p&l, balance sheet, tax filings, forecasting, and budgeting. ensure accurate financial reporting aligned with usali standards. utilize erp systems (preferably microsoft business central) and collaborate with corporate bi/reporting tools. work with hilton systems (onq or pep) for reconciliations and operational reporting. monitor financial kpis and provide strategic insights to hotel management. liaise with external auditors and ensure legal and tax compliance. requirements : university degree in finance, business administration, or related field. minimum 3 years’ experience in a similar finance role, ideally in hospitality. strong knowledge of spanish gaap and chart of accounts. professional level of spoken english. proficiency in excel and preferred experience with erp and pms systems. background in f&b or multi-department operations is a plus. based in cácere...
Raines co. - your future is now position summary: a room attendant at the doubletree by hilton delivers service excellence by creating a welcoming experience and both helpful and exceptional service. this position is responsible for maintaining a clean, comfortable, and inviting environment. we offer medical/dental/vision benefits, a generous pto program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. essential job functions clean rooms as assigned. change linens and make the beds. thoroughly clean bathrooms. sweep, vacuum, dust, mop, and pick up trash. replenish guest amenities/toiletries. load and organize cart, store properly at the end of each shift. receive keys and assigned rooms – return at the end of each shift. respond to guest requests and report guest issues. follow proper lost and found procedures for items left behind in a guest room. report any items in need of repair. follow all safety procedures while working. be effective and innovative in handling and solving problems in the workplace. remain positive and helpful while keeping a steady pace. act honorably, even when no one is watching. passionately provide personalized guest service. education: high school diploma or ged experience: at least one (1) year of consecutive housekeeping experience. hours required: scheduled days and times vary based on hotel needs. must be able to work weekends and holidays. report to work on time and in proper uniform. physical requirements: ability to stand/walk for up to 8 hours. ...
A houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. what will i be doing? as a houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you would be responsible for performing the following tasks to the highest standards: - clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms - perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays - greet guests in a friendly manner - report maintenance deficiencies and items in need of repair - stock and maintain supply rooms, as needed - perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed - deliver guest requests and assist in cleaning guest rooms, as needed what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true to our vision, mission, and values. specifically, we look for demonstr...
¿te apasiona brindar un servicio excepcional y trabajar en un ambiente de lujo? ¡esta oportunidad es para ti! requiere para su equipo de ventas gerente de cuentas, quien será la persona encargada de la consecución de clientes potenciales para alojamiento y eventos. requisitos: • experiencia en el área comercial del sector hotelero (indispensable) • tecnólogo o profesional en admiración hotelera y/o empresas. • inglés conversacional. • manejo de herramientas tecnológicas y sistemas de distribución (preferible opera) beneficios: • contrato directo • alimentación • parqueadero • plan carrera y desarrollo • beneficios por pertenecer a la cadena hilton. salario a convenir más comisiones. horario: de oficina 100% presencial. esta es tu oportunidad postúlate ¡esperamos conocerte pronto!...
Job description - guest service agent / associate (hot0biih) job number:hot0biih work locations:hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing?as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient mannerensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as requiredensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departmentsdemonstrate a high level of customer service at all timesattend appropriate training courses, when required, and assist with the night team's training and development effortsdemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesmaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesuse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accorda...
Job description - maintenance technician (hot0bckg) job number: hot0bckg work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a maintenance technician will support the engineering team to efficiently maintain all hotel operations such that safety, security, conservation, and compliance are ensured at the highest levels. what will i be doing? as maintenance technician, you will support the engineering team to ensure that engineering and maintenance operations within the hotel, including general property maintenance and energy conservation, are working properly and to standard. you are also responsible for the development of the engineering team and staying abreast of compliance regulations and procedures in the field of engineering, as required for hotel standards. specifically, an engineer will perform the following tasks to the highest standards: - perform day-to-day routine and preventative maintenance within the hotel rooms - respond promptly and efficiently to any maintenance calls that arise - execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard - assist in the implementation of energy conservation program - recommend maintenance system improvements and energy savings - maintain all tools, equipment, and working areas in good condition - keep your technical training knowledge and skills up to date what are we looking for? a maintenance technician serving hilton brands is always working on behalf of our guests and working with other team members. ...
A cook is responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience while consistently contributing to departmental targets. what will i be doing? as a cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: - prepare and present high quality dishes within company guidelines - keep all working areas clean and tidy and ensure no cross contamination - prepare all mis-en-place for all relevant menus - assist other departments wherever necessary and maintain good working relationships - report maintenance, hygiene and hazard issues - comply with hotel security, fire regulations and all health and safety and food safety legislation - awareness of departmental targets and strive to achieve them as part of the team - be environmentally aware what are we looking for? a cook serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - nvq level 1 - positive attitude - good communication skills - ability to work under pressure - ability to work on own or in teams it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - nvq level 2 - previous kitchen expe...
Job description job number: work locations hilton bogota carrera 7 no. 72-41 bogota 0 a chef de partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent guest and member experience while assisting with food cost controls. what will i be doing? a chef de partie will supervise staff and ensure high levels of food preparation to deliver an excellent guest and member experience. you will be responsible for performing the following tasks to the highest standards: - ensure all food preparation meets standards - prepare and present high quality food - keep all working areas clean and tidy and ensure no cross contamination - prepare all mis-en-place for all relevant menus - assist in positive outcomes from guest queries in a timely and efficient manner - ensure food stuffs are of a good quality and stored correctly - contribute to controlling costs, improving gross profit margins, and other departmental and financial targets - assist other departments wherever necessary and maintain good working relationships - assist head chef/sous chef in the training of all staff in compliance with company procedures - report maintenance, hygiene and hazard issues - comply with hotel security, fire regulations and all health and safety and food safety legislation - be environmentally aware what are we looking for? a chef de partie serving hilton brands is always working on behalf of our guests and with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ...
Job description job number: work locations hilton bogota carrera 7 no. 72-41 bogota 0 a chef de partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent guest and member experience while assisting with food cost controls. what will i be doing? a chef de partie will supervise staff and ensure high levels of food preparation to deliver an excellent guest and member experience. you will be responsible for performing the following tasks to the highest standards: ensure all food preparation meets standards prepare and present high quality food keep all working areas clean and tidy and ensure no cross contamination prepare all mis-en-place for all relevant menus assist in positive outcomes from guest queries in a timely and efficient manner ensure food stuffs are of a good quality and stored correctly contribute to controlling costs, improving gross profit margins, and other departmental and financial targets assist other departments wherever necessary and maintain good working relationships assist head chef/sous chef in the training of all staff in compliance with company procedures report maintenance, hygiene and hazard issues comply with hotel security, fire regulations and all health and safety and food safety legislation be environmentally aware what are we looking for? a chef de partie serving hilton brands is always working on behalf of our guests and with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: a minimum of 2 years of previous e...
Job description - guest service agent / associate (hot0biih) job number: hot0biih work locations: hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in acc...
A cook is responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience while consistently contributing to departmental targets. what will i be doing? as a cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: prepare and present high quality dishes within company guidelines keep all working areas clean and tidy and ensure no cross contamination prepare all mis-en-place for all relevant menus assist other departments wherever necessary and maintain good working relationships report maintenance, hygiene and hazard issues comply with hotel security, fire regulations and all health and safety and food safety legislation awareness of departmental targets and strive to achieve them as part of the team be environmentally aware what are we looking for? a cook serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: nvq level 1 positive attitude good communication skills ability to work under pressure ability to work on own or in teams it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: nvq level 2 previous kitchen experience in similar role basic food ...
Job description - reservations agent (hot0bh52) job number: hot0bh52 work locations: hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a reservations agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the guest decision to stay at the property, while maintaining a collaborative attitude with internal departments such as sales and front office. what will i be doing? as a reservation agent, you will serve as the first line of inquiry for room reservations within the hotel. a reservation agent is responsible for offering excellent customer service, options, and other solutions to meet customer and co-workers needs. specifically, a reservations agent will perform the following tasks to the highest standards: convert inquiries into business. respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the guest's expectation. manage the hotel's pms accurately to ensure an appropriate flow of reservations. process payments, guest inquiries, otas requests and daily reports. provide prompt and efficient service while maintaining the hotel's brand standards. what are we looking for? a reservations agent serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, skills, and values that follow: a professional telephone manner and efficient communication skills, both verbal and written. outstanding administrati...
Sales agent - outlets, solicits and responds to companies, organizations and individuals to contract private dining events in hotel restaurants. coordinates the prompt, courteous and efficient fulfillment of these events to satisfy the customer's needs and maximize the hotel's profits. as sales agent - outlets, you will fully support, from administrative, customer service, and f&b lead development perspectives, the f&b team to develop future and repeat business. specifically, you will be responsible for performing the following tasks to the highest standards: identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue. understand fully the f&b amenities, packages and promotions. generate and develop sales leads and contact potential clients to build business relationships. produce quotations and written confirmation to all clients. produce accurate and timely reports that meet the needs of the f&b manager and f&b assistant to include the reporting of appointments, calls made and business leads. monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business. what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true to our vision, mission, and values. specifically, we look for demonstration of these values: hospitality - we're passionate about delivering exceptional guest experiences. integrity - we do t...
Job description - food and beverage assistant (hot0bj2g) job number: hot0bj2g work locations hilton bogota carrera 7 no. 72-41 bogota a food and beverage assistant is responsible for working in all areas of food and beverage as needed to deliver an excellent guest and member experience while working to achieve departmental targets. what will i be doing? as a food and beverage assistant, you are responsible for working in all areas of food and beverage as needed to deliver an excellent guest and member experience. a food and beverage assistant will also be required to take and deliver customer orders and work to achieve departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: able to work in all areas of food and beverage including bar, restaurant, room service and conference and events creating requisitions control of overtime up-sell with latest departmental incentives ensure compliance of brand standards ensure cleanliness of work areas comply with hotel security, fire regulations and all health and safety legislation comply with local licensing laws be environmentally aware assist other departments wherever necessary and maintain good working relationships what are we looking for? a food and beverage assistant serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: advance english level commitment to delivering high levels of customer service flexibility t...
A cook is responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience while consistently contributing to departmental targets. what will i be doing? as a cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: prepare and present high quality dishes within company guidelines keep all working areas clean and tidy and ensure no cross contamination prepare all mis-en-place for all relevant menus assist other departments wherever necessary and maintain good working relationships report maintenance, hygiene and hazard issues comply with hotel security, fire regulations and all health and safety and food safety legislation awareness of departmental targets and strive to achieve them as part of the team be environmentally aware what are we looking for? a cook serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: nvq level 1 positive attitude good communication skills ability to work under pressure ability to work on own or in teams it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: nvq level 2 previous kitchen experience in similar role basic food ...
Job description - assistant front office manager (hot0bgid) work locations hilton bogota carrera 7 no. 72-41 bogota an assistant front office manager assists in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. what will i be doing? as assistant front office manager, you will assist in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. an assistant front office manager is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: assist the front office manager to oversee the entire front office operation to maintain high standards assist the front office manager to evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement ensure regular and vip guests are recognised and that the front office department operates with a sales attitude and promotes the hotel brand's loyalty scheme maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities assist the front office manager with setting departmental objectives, work schedules, budgets, policies, and procedures monitor the appearance, standards, and performance of the front office team members with an emphasis on training and teamwork ensure team members have current knowledge of hotel products, services, pricing and policies, as...
A captain assists the supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements. what will i be doing? as a captain, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the restaurant. specifically, you will be responsible for performing the following activities at the highest standards: distribute tables and tasks to team members request to the cooperative company the necessary number of cooperate members, according to demand identify the sector operational necessities and inform the supervisor follow up the procedures according with the check list coordinate the work of all team members, in order to maintain the constant quality of the service perform the transfer of goods and materials across sectors support the supervisor on bureaucratic issues and team development track food and beverage monthly inventories what are we looking for? a captain at hilton is always working on behalf of our guests and clients and team with your coworkers. to fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values: positive attitude administration and organization skills know how to listen to suggestions and critics be committed to delivering high standard customer service take initiative teamwork ability to lead people good communication it will be advantageous in this position if you demonstrate the following skills and differentials: experience in hot...
Job description - sales agent - outlets (hot0bhy3) job number: sales agent - outlets (hot0bhy3) work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 sales agent - outlets, solicits and responds to companies, organizations and individuals to contract private dining events in hotel restaurants. coordinates the prompt, courteous and efficient fulfillment of these events to satisfy the customer's needs and maximize the hotel's profits. as sales agent - outlets, you will fully support, from administrative, customer service, and f&b lead development perspectives, the f&b team to develop future and repeat business. specifically, you will be responsible for performing the following tasks to the highest standards: identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue. understand fully the f&b amenities, packages and promotions. generate and develop sales leads and contact potential clients to build business relationships. produce quotations and written confirmation to all clients. produce accurate and timely reports that meet the needs of the f&b manager and f&b assistant to include the reporting of appointments, calls made and business leads. monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business. what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true to our...
An assistant front office manager assists in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. what will i be doing? as assistant front office manager, you will assist in supervising the front office team to ensure that team members are prepared and well-informed to deliver guests an exceptional experience from check-in through check-out. an assistant front office manager is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: assist the front office manager to oversee the entire front office operation to maintain high standards assist the front office manager to evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement ensure regular and vip guests are recognised and that the front office department operates with a sales attitude and promotes the hotel brand's loyalty scheme maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities assist the front office manager with setting departmental objectives, work schedules, budgets, policies, and procedures monitor the appearance, standards, and performance of the front office team members with an emphasis on training and teamwork ensure team members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices ma...
Empresa dedicada al diseño, promoción y construcción de proyectos de vivienda. descripción general hotel doubletree by hilton salitre ar requiere para su equipo de trabajo auxiliar de costos, estudiante de últimos semestres o profesional recién graduado, en carreras administrativas o afines. un año en cargos operativos en hoteles o en áreas administrativas. su rol principal será: apoyar el registro de la información de los movimientos de materia prima en los diferentes ambientes de ayb, realizar el control de la alimentación de personal y los desayunos incluidos en tarifa, teniendo como fin principal agilizar el proceso de costos para generar información en tiempo real. experiencia mínima de un año en cargos administrativos, manejo de inventarios, análisis de información entre otros. importante manejo de excel, preferiblemente manejo del programa de zeus. ciudad: bogotá salario: 1.904.000 + restaurante + todas las prestaciones de ley contrato: directo por compañía a término fijo. horario: lunes a viernes de 7:00 am a 5:00 pm, debe contar con disponibilidad cuando haya cierres contables. requisitos 1 año de experiencia en cargos administrativos. datos complementarios auxiliar, asistencial y otros 1 vacante #j-18808-ljbffr...
Job description - capitan de ayb (hot0bi6l) job number: capitan de ayb (hot0bi6l) work locations hilton santa marta colombia calle 90 santa marta a captain assists the supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements. what will i be doing? as a captain, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the restaurant. specifically, you will be responsible for performing the following activities at the highest standards: distribute tables and tasks to team members request to the cooperative company the necessary number of cooperate members, according to demand identify the sector operational necessities and inform the supervisor follow up the procedures according with the check list coordinate the work of all team members, in order to maintain the constant quality of the service perform the transfer of goods and materials across sectors support the supervisor on bureaucratic issues and team development track food and beverage monthly inventories what are we looking for? a captain at hilton is always working on behalf of our guests and clients and team with your coworkers. to fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values: administration and organization skills know how to listen to suggestions and critics be committed to delivering high standard customer service take initiative teamwork ability to lead people good com...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy comply with hotel security, fire regulations and all health and safety legislation act in accordance with policies and procedures ...
A concierge serves as a key point of contact for guests and vip guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. what will i be doing? a concierge, you will serve as a key point of contact for guests and vip guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. a concierge is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: serve as a key point of contact for guests and efficiently respond to guest enquiries provide information, advice and booking services for a wide variety of guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others process and deliver messages for guests deliver and safely store guest luggage stay current with all hotel services as well as daily vip requests and special events ensure orderliness and safety guidelines around the lobby and front door areas provide support to management as required, in cases of emergency project a professional manner with an emphasis on hospitality and guest service maintain a clean, healthy, and safe working area act in accordance with policies and procedures when working with front of house equipment and property management systems what are we looking for? concierges serving hilton brands are always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:...
Job description. sales manager. bogota (hot0b7ru) job number: hot0b7ru work locations hilton santa marta colombia calle 90 santa marta a sales manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a ...
Job description. food and beverage supervisor (hot0bhnb) job number: hot0bhnb work location: hilton bogota carrera 7 no. 72-41 bogota a food and beverage supervisor is responsible for supervising operations of food and beverage outlets to deliver an ...
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