SALES REPRESENTATIVE REMOTE AGENT/CUSTOMER SERVICE | P-630

**job description** fidelity transport & logistics is a freight broker specializing in self-propelled goods (vehicles, heavy equipment, machinery). we are a leader in transportation between usa and canada. from coordinating routes to managing shipping documentation for customs filings fidelity has become a major player and expert in this niche market. to be successful in this role, you should be well-organized and self-motivated. ultimately, you will ensure our customers receive the best service experience possible before and after completing their requests. customer service is very important to us here. fidelity is a 3pl (3rd party logistics) company working in tandem with our clients to coordinate their shipments from beginning to end while making the process simple. our sales associates can expect to receive leads on a daily basis. this is _**not **_a cold-calling position. the leads provided are interested parties who are actively researching and budgeting for the service by either calling our office or submitting their information to one of our several websites. fidelity has been around since 2010 and since then has been actively engaged in targeting different demographics we find to be the highest converting market. what you should know about "**the role"** - provide excellent customer service at all times - communicating and coordinating with internal departments and third parties to meet customer requirements - shipment/order management (import/export and domestic) - obtain service quotations and optimize costs - timely and accurate bookings and follow-...