Colombian educational content writer / editor. middle. high school job reference: twinkl/tp/662/1--- number of positions: 1 contract type: contract $6 usd per hour / paid into your bank account, once monthly. (self-employed contract, responsible for ...
About generation at generation, we believe in the power of employment to change lives. we are a global nonprofit organization that supports adults to achieve economic mobility through employment. generation trains and places adult learners of all age...
Resumen trilingual customer expert - elevate your career with tp join us as a trilingual social media expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a trilingual social media expert, you will: evaluate and take action on posts. apply policy enforcement consistently and professionally. sensitive material handling: manage exposure to graphic content. represent tp’s world-class standards in every interaction. requisitos what we’re looking language level: advanced english and portuguese - c1 high school diploma (physical copy required). availability: training schedule: monday – friday, 8am – 5pm operations schedule: work shifts with 2 days off | 40 hours per week benefits competitive salary: earn from $3,300,000 cop/month + hiring and performance bonuses! career growth: 80% of our leaders started in entry-level positions. your potential has no limits here! work-life balance: we offer housing benefits, supplementary health plans, and two days off per week. world-class training: continuous learning and development programs designed to fuel your s...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our modern offices , we provide different amenities such as casual attire and free beverages. additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a service desk analyst level i , you will be in charge of monitoring the automation of the bots to ensure that the bots run as expected in the agreed schedule. some of your responsibilities are but are not limited to: monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. monitoring the transactional table to verify that the bot is processing its task and updating its transactional table in the database. communicate and inform customers when an issue is identified during the monitoring and the bot should be stopped to fix it. manage and solve service desk tickets within the service level agreement. update configuration bots to fix issues (first level), test them and set them up to production again. communicate internally with team groups and provide key information on time. escalate cases when needed to the next level of support with development or providers. requisitos mÍnimos what ...
Uts trainee - sena practitioner apply locations: bogota, dc, colombia time type: full time posted on: posted 2 days ago end date: june 5, 2025 (21 days left to apply) job requisition id: req564189 what success looks like in this role: develops knowledge and skills within a functional area or discipline. serves in an entry-level role, receiving guidance and direction from a supervisor, manager or senior-level associate. may have basic accountability for routine assignments and task areas. assignments involve a mix of learning and hands-on experience. may serve in a rotational manner, moving from one functional area to another for developmental purposes. may serve in either a technical or non-technical role, as described below. additionally, may perform duties as described under the intern / student categories. responsibilities include: technical support and troubleshooting: assisting with hardware and software installation, configuration or maintenance; troubleshooting network, system or application issues for internal or external clients; learning to use troubleshooting tools and ticketing systems. it infrastructure support: helping with server and network maintenance, including monitoring performance and security; assisting with workstation setup, user account management and configuration; learning about cloud-based services, virtualization, and storage solutions. client engagement and support: helping with client inquiries by phone, email or in person; assisting with software demos, onboarding or training; developing understanding of typical client needs. cross-functional...
Resumen elevate your career with tp join us as a trilingual customer expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a trilingual customer expert, you will: provide exceptional customer support via phone. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we’re looking for language level: french c1, english b2 – excellent vocabulary and fluent communication is key! high school diploma (physical copy required). availability to work in our structured schedules. passion for delivering outstanding customer service and a problem-solving mindset. benefits competitive salary: earn from $3,274,000 cop/month + performance bonuses! career growth: 80% of our leaders started in entry-level positions. your potential has no limits here! work-life balance: a full-time schedule (42 hours/week) with structured shifts and two days off. world-class training: continuous learning and development programs designed to fuel your success. mul...
Colombian educational content writer / editor - middle - high school job reference twinkl/tp/662/1165 number of positions: 1 contract type: contract $6 usd per hour / paid into your bank account, once monthly. (self employed contract, you are responsible for your own taxes etc) working hours: 20 location: bogota, colombia closing date: 14/05/2025 job category: global region / division: not applicable business unit: not applicable job introduction location: colombia, 100% remote work-from-home position (you must permanently live and have the right to work in colombia to apply for this position) pay rate: $6 usd per hour. contract: 12-month contract with an extension highly likely. self-employed contractor. responsible for own taxes. no benefits. first things first! what is twinkl? what is twinkl’s mission? twinkl is here to “help those who teach.” it's what brings us to work every day. we're proud to create educational resources that can be used at each step of a child's learning journey. our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value. we have over a million resources, and new content is added every day. don’t see what you need? just ask! we make bespoke resources for our members as part of our world-class customer service promise to help those who teach. we support educators and children to get the best resources, tools and training to improve the education in mexico. the best educational resources, without overspending! the role: here at twinkl, we a...
Position summary: intelligence analyst provides comprehensive, actionable intelligence services. this position encompasses the collection, interpretation, and immediate use of intelligence information gathered from multiple sources, to include, both manned and unmanned airborne isr platforms. essential duties and responsibilities: duties include, but not limited to: - exploit first phase of lidar and sar imagery - verify target information with requirements analysts - create coverage map for each collection requirement - upload/archive all products and/or reports as directed by leadership - determine additional processing needs and communicate to data processor and aircrew - provide recommendations for further collections to requirements analysts and mission planners - attend status meetings to discuss emerging techniques and drive quality improvement processes - perform research and pre-mission preparation - live and work in bogota, colombia for periods of 60 to 90 days at a time **requirements**: **minimum requirements** **knowledge and skills** - three (3) years of experience processing and/or analyzing dod related intelligence data collected by lidar and sar systems - knowledge of gis, geospatial production techniques, and digital data form - strong technical and oral communication skill - must possess an active top secret security clearance with the ability to obtain a ts/sci - high school diploma or ged **preferred skills** - bachelor’s degree or associate’s degree with four (4) additional years of experience is highly desired - able to ext...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent, technology, and training services. we have been impacting the world **since 2018 **and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **pricing & procurement analyst,** you will be managing various aspects of pricing for quotations, rfqs (request for quotations), and bids/tenders related to international ocean and air accounts within your assigned tradelane, customer, and/or sales grouping. **some of your responsibilities are but are not limited to**: - field daily quote requests from customers who are interested in growing or working with the company. - analyze costs from multiple agents to ensure that the quotation provided to the customer is the most competitive, and determine the best service options for their request. - organize, delegate, and manage quotes assigned in the cargowise dashboard, ensuring that all inquiries are received, confirmed, and actioned within agreed timelines. - obtain and manage regularly updated origin costs for ocean and air services to be used for quoting or bidding requests. ...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con diversos a...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con diversos a...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **carrier sales representative,** you will work with our existing network of carriers, as well as build and develop your own carrier base to negotiate rates and effectively support our customer base. this role combines inside sales, account management, and operational activities to meet the needs of our customers. this is a fast-paced environment with high pressure and deadlines to meet daily. **some of your responsibilities are but are not limited to**: - source qualified transportation providers and develop relationships - research new carriers, generate leads, and develop new carrier relationships - leverage technology and data to make informed decisions and improve efficiency - identify issues proactively and follow up until completion - maintain and establish relationships with carriers to expand service and capacity opportunities - track customer orders & communica...
At tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsibilities: - provide customer service support to users and partners of a transportation and delivery application operating in canada and the united states. - collaborate with team members to maintain high quality service standards. - represent tps world-class standards in every interaction. what we’re looking for - language level: b2 (advanced). - must be based in bogotá. - high school graduated. - availability: 42 hours per week. - empathetic, responsible, outgoing, good listener and proactive people interested in joining our top team! why choose tp? - salary: cop $$2,315.000/mo+ performance bonuses. - 42 hours per week, 2 days off. - career growth programs and employee welfare fund. - growth opportunities. - paid training. - long-term contract. - world-class training: continuous learning and development programs designed to fuel your success. - multinational experience: be part of a global company with a diverse and inclusive culture. make a difference with the top team!...
Bogota, d.c., colombia | publicado el 01/04/2025 el colegio ciedi requiere para su equipo de trabajo un community manager, quien tendrá como reto construir, gestionar y administrar los canales de comunicación internos y externos del colegio. debe ser una persona con amplia experiencia en manejo de redes sociales, diseño de piezas, redacción de contenido y wordpress. trabajo 100% presencial ¡haz parte de esta gran familia! requisitos 1. profesional en comunicación social, marketing digital, publicidad o afines. 2. mínimo 2 o 3 años de experiencia en cargos relacionados con la gestión de redes sociales, creación de contenido digital y estrategias de engagement para comunidades en línea. 3. experiencia en la administración de plataformas sociales (facebook, instagram, linkedin, tiktok, etc.), desarrollo de estrategias de contenido, manejo de crisis de reputación online y análisis de métricas de desempeño en redes sociales. 4. deseable conocimiento en inbound marketing, segmentación de audiencias y herramientas de monitoreo de redes sociales. 5. preferiblemente con experiencia en el sector educativo. contrato a término indefinido, horario lunes a viernes, alimentación, posibilidad de transporte, desarrollo laboral en ambiente colaborativo. #j-18808-ljbffr...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **carrier sales representative,** you will work with our existing network of carriers, as well as build and develop your own carrier base to negotiate rates and effectively support our customer base. this role combines inside sales, account management, and operational activities to meet the needs of our customers. this is a fast-paced environment with high pressure and deadlines to meet daily. **some of your responsibilities are but are not limited to**: - source qualified transportation providers and develop relationships - research new carriers, generate leads, and develop new carrier relationships - leverage technology and data to make informed decisions and improve efficiency - identify issues proactively and follow up until completion - maintain and establish relationships with carriers to expand service and capacity opportunities - track customer orders & communica...
Hi there! thanks for your curiosity if you are looking for a happy environment where you can exercise your creativity, sharpen your mastership and grow in your career, then scroll this down! **who we are** zubale is the white label instacart for latin america that enables retailers to win in ecommerce. we partner with a wide range of retailers from supermarkets, specialty stores, pharmacies and fashion brands to integrate our technology with their order management systems and fulfill the order end-to-end with independent workers who pick, pack and deliver from the retailers asset (store, warehouse, dark stores etc) to the final customer. in addition, we can modularize our tech given the retailers needs to provide only in store services (stocking, demos) and last mile services (express, same day, next day) we have achieved aggressive growth in 5 years operating in 6 countries: mexico, brazil, chile, colombia, peru and costa rica and completing over 8 million jobs. today we serve 80 customers and have daily jobs available in over 20,000 store locations in more than 100 cities. we're looking for people with an entrepreneurial spirit, and passion for building new and different projects. this is a rare opportunity in latin america to work with a well-funded startup with exponential growth. our founders are harvard business school graduates with deep consumer expertise at walmart and p&g; across latin america, india, china and africa. **funciones**: - contactar a los prospectos zubaleros a través de llamadas telefónicas para promover su vinculación en la plataforma ...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **carrier sales representative,** you will work with our existing network of carriers, as well as build and develop your own carrier base to negotiate rates and effectively support our customer base. this role combines inside sales, account management, and operational activities to meet the needs of our customers. this is a fast-paced environment with high pressure and deadlines to meet daily. **some of your responsibilities are but are not limited to**: - source qualified transportation providers and develop relationships - research new carriers, generate leads, and develop new carrier relationships - leverage technology and data to make informed decisions and improve efficiency - identify issues proactively and follow up until completion - maintain and establish relationships with carriers to expand service and capacity opportunities - track customer orders & communica...
At tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the 1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company thats recognized worldwide for its excellence and commitment to its people. responsibilities: provide customer service support to users and partners of a transportation and delivery application operating in canada and the united states. collaborate with team members to maintain high quality service standards. represent tps world-class standards in every interaction. what were looking for language level: b2 (advanced). must be based in bogotá. high school graduated. availability: 42 hours per week. empathetic, responsible, outgoing, good listener and proactive people interested in joining our top team! why choose tp? salary: cop $$2,315.000/mo+ performance bonuses. 42 hours per week, 2 days off. career growth programs and employee welfare fund. growth opportunities. paid training. long-term contract. world-class training: continuous learning and development programs designed to fuel your success. multinational experience: be part of a global company with a diverse and inclusive culture. make a difference with the top team! - educación mínima: bachillerato / educación media - idiomas: inglés - ...
* descripción empresa: * fundada en 2013, redcol es una organización privada que cree en el potencial de los niños y jóvenes para lograr transformar la sociedad en un mundo mejor y por eso, provee educación de calidad, con estándares globales y valores universales como un derecho fundamental que forma seres integrales. * redcol es una red que actualmente agrupa a nueve colegios en siete ciudades del país, con más de 7.000 estudiantes. es el resultado de un camino recorrido por educadores y empresarios de distintos sectores, quienes creen en la educación y en la formación de seres integrales para poder asumir el destino de colombia y latinoamérica. * misión del cargo: ejecutar programas diseñados para la prevención, promoción, valoración e intervención desde el área comunicativa y del lenguaje... * funciones del cargo: - identificar, evaluar y atender a estudiantes remitidos y aquellos que son detectados a través de la intervención en el aula, que evidencien alta capacidad intelectual o dificultades a fin de fortalecer el proceso aprendizaje.- orientar a docentes sobre desarrollo normal del lenguaje, alteraciones con el mismo y estrategias de intervención en el aula y en la búsqueda de selección de propuestas pedagógico-didácticas que favorezcan el desarrollo de competencias lingüísticas y comunicativas de complejidad creciente. así mismo orientar a las familias sobre los modos de participación en el fortalecimiento y estimulación de capacidades comunicativas y lingüísticas en el hogar.- llevar un registro digital, de acuerdo con los formatos determinados de la información a...
Executive assistant location: bogata, colombia chico area (remote position) full time: m-f 730a-430p **responsibilities** - oversee and support all administrative duties in the office and ensure that office is operating smoothly - arranging necessary office repairs - organizing company staff meetings and managing databases - assist with planning meetings and take detailed minutes and provide proper follow-up - assist in the preparation of regularly scheduled reports - assist, update and maintain office policies and procedures, training documents, etc. - order medical and office supplies and research new deals and suppliers - processing payroll and assisting with the documentation of employee compensation and benefits - pay medical office bills - entering employee data into computer database - compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves - managing office budgets - ensure that all items are invoiced and paid on time - preparing letters, presentations and reports - coordinate with it department on all office equipment - provide general support to the medical director and practice manager to optimize the daily operations **requirements**: - prior experience as an administrative assistant is a must - knowledge of office management systems and procedures - proficiency in ms office (ms excel and ms powerpoint, in particular) - excellent time management skills and the ability to prioritize work - attention to detail and problem-solving skills - excellent written and verbal communicati...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our** modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a** data analyst**, your primary responsibilities will include meticulously cleansing and comprehensively interpreting diverse datasets. with the data already provided, your focus can remain solely on refining and analyzing the information at hand. **some of your responsibilities are but are not limited to**: - **cleaning data**:raw data can contain duplicates, errors, or outliers. cleaning the data ensures its quality in spreadsheets or through programming languages, preventing incorrect or skewed interpretations. - **modeling data**:creating and designing database structures is part of modeling data. data analysts decide what types of data to store, establish relationships between data categories, and define how the data appears. - **interpreting data**: data interpretation involves identifying patterns or trends that can answer specific questions. it’s about extracting mean...
The role offers the opportunity to manage a comprehensive team for one of the leading websites. the team leader is responsible for the kpi results of the team guaranteeing coverage for the assignments and interaction documentation, as well as the individual performance. the team leader must ensure that all service levels and contractual kpis are met by guiding the team, maintaining motivation, establishing clear goals, and providing feedback in a consistent manner. **tasks**: - to establish clear expectations about results and behaviors for the team to comply with the required kpi´s. - to ensure that service levels are delivered, all decisions made must focus on maintaining a 100% functional operation. - to control the work environment and discipline by motivating the team and promoting engagement to ensure kpi´s achievement. - to analyze continually statistics to detect areas of opportunity in the daily operation to carry out proper and timely corrective measures. - to carry out monthly one-to-one´s meetings and weekly follow-ups on targets and feedback on expected performance and behaviors. - to review and evaluate shifts and skills from agents to guarantee required coverage. - to capture suggestions to improve tools and procedures and share with relevant functions to contribute to continuous process improvement. - to act as a besedo´s ambassador, leading by example and motivating the team to participate in the company´s activities and initiatives. - to interact with the clients/agents through the already-established channels to ensure proper communication and...
Aicad bogotá, d.c., capital district, colombia¡seleccionamos socio director franquiciado para aicad businessschool en bogotÁ! oportunidad única de liderar tu crecimiento conuna de las principales escuelas de negocios en expansión global.¿estás listo para proyectar tu carrera internacional? buscamoslíderes con experiencia en educación y/o negocios para unirse a unmodelo de negocio probado y altamente rentable. buscamos el perfilque: - domine la consultoría educativa de alto nivel - tengacartera de contactos en el sector público y privado - hable ellenguaje de ceos y ministerios - modelo low-risk/high-reward: altarentabilidad con inversión mínima - utilice tecnología avanzada: iapredictiva en herramientas de marketing digital - organice eventoslocales de formación ejecutiva - reciba soporte en alianzas congrandes empresas y gobiernos provinciales resultados comprobadosalto margen operativo promedio y 92% de retención de clientescorporativos. - experiencia en consultoría educativa o gestióncomercial - habilidad para liderar equipos y alianzas b2b/b2g y b2c- capacidad de negociar con ceos y directivos se proporciona kit deventas y apoyo local, además de una agenda de negocios pautada.conéctate directamente con nuestro comité de expansión, realiza elcuestionario de evaluación de capacidades y accede al webinarexclusivo de presentación del modelo. requisitos para participar:cumplimiento de los requisitos establecidos. #franquiciaseducativas#liderazgoglobal #oportunidadcolombia #aicadbusinessschool#j-18808-ljbffr...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our **modern offices** provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **saas technical customer support**,** you will be providing technical support directly to clients, answering and solving basic to complex questions on functions related to the company's software platform. **some of your responsibilities are but are not limited to**: - take ownership of customer issues reported and see problems through to resolution. - research, diagnose, troubleshoot, and identify solutions to resolve customer issues. - follow standard procedures for appropriately escalating unresolved issues to the appropriate internal team members. - provide prompt and accurate feedback to customers. - ensure proper recording and closure of all issues. - document knowledge in the form of knowledge-based tech notes and articles. **requirements**: **what would help you succeed**: - believe and love what you do. - excellent client-facing skills. - excellent written and verba...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **service desk analyst level i**,** you will be in charge of monitoring the automation of the bots to ensure that the bots run as expected in the agreed schedule. **some of your responsibilities are but are not limited to**: - monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. - monitoring the transactional table to verify that the bot is processing its task and updating its transactional table in the database. - communicate and inform customers when an issue is identified during the monitoring and the bot should be stopped to fix it. - manage and solve service desk tickets within the service level agreement. - update configuration bots to fix issues (first level), test them and set them up to production again. - communicate internally with team groups and provide key information on time. - escalate cases when needed to the next leve...
The role offers the opportunity to manage a comprehensive team for one of the leading websites. the team leader is responsible for the kpi results of the team guaranteeing coverage for the assignments and interaction documentation, as well as the individual performance. the team leader must ensure that all service levels and contractual kpis are met by guiding the team, maintaining motivation, establishing clear goals, and providing feedback in a consistent manner. **tasks**: - to establish clear expectations about results and behaviors for the team to comply with the required kpi´s. - to ensure that service levels are delivered, all decisions made must focus on maintaining a 100% functional operation. - to control the work environment and discipline by motivating the team and promoting engagement to ensure kpi´s achievement. - to analyze continually statistics to detect areas of opportunity in the daily operation to carry out proper and timely corrective measures. - to carry out monthly one-to-one´s meetings and weekly follow-ups on targets and feedback on expected performance and behaviors. - to review and evaluate shifts and skills from agents to guarantee required coverage. - to capture suggestions to improve tools and procedures and share with relevant functions to contribute to continuous process improvement. - to act as a besedo´s ambassador, leading by example and motivating the team to participate in the company´s activities and initiatives. - to interact with the clients/agents through the already-established channels to ensure proper communication and...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con dive...
Referral bonus colombia work type: office/remote technical level: middle job category: software development project: largest student transportation provider n-ix is looking for a middle support engineer to join our team. about the project: our custom...
Are you ready to take your consultative sales skills to the next level? join us as a bilingual marketing sales expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your tal...
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