We are cavinol recruiters. an international virtual contact center company we are looking for full-time sales representatives to provide outstanding support to our growing customer base. a high level of written and spoken english is required. we offe...
Location: remote (pst-aligned timezone preferred - lvl 1) employment type: full-time salary: $1,600 - $1,900/month (aud) reports to: senior client success agent team leader department: client success about merchantspring merchantspring is a saas platform designed for brands, agencies, and marketplace sellers to manage and scale their performance across amazon, walmart, ebay, and other global marketplaces. we provide a single source of truth for marketplace reporting and drive growth through insights, automation, and expert client support. role summary as a client success agen t, you will be the first point of contact for inbound support and client onboarding assistance. based in a pacific-aligned timezone, youll provide coverage for north american and global clients, helping troubleshoot common platform issues, assist with onboarding tasks, and support an exceptional client experience. in this level 1 role, you will focus on foundational support delivery under the guidance of the senior client success agent team leader. you'll be responsible for actioning incoming support tickets, executing onboarding tasks, and escalating technical issues when needed. this is an ideal opportunity for someone looking to grow within a saas client success environment. key responsibilities support & troubleshooting monitor and respond to inbound support tickets through hubspot assist clients with marketplace integration issues troubleshoot data sync, platform display, or general concerns escalate technical or product-related issues when necessary, with full documentation client onboarding assi...
Financial solutions advisor stage i consumer investments - dentsville financial center page is loaded financial solutions advisor stage i consumer investments - dentsville financial center apply locations columbia time type full time posted on posted 2 days ago job requisition id 25021730 job description: at bank of america, we’re creating real, meaningful relationships with individuals and businesses across the country. each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. with each relationship and connection, we are looking to provide care and guidance for our clients when they need us most – whether they are just starting out, buying a home, building a family or planning for retirement. as part of our commitment, we are looking for the next generation of financial advisors—those with a passion for growing a long-term career and a drive to make our clients’ financial lives better. if you are an individual who is passionate about helping clients reach their financial goals, join bank of america and become an investment specialist in one of over 4,000 financial center locations nationwide. from day one, you will receive training from our-award winning academy at bank of america, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. the academy offers a defined path to becoming an advisor through a multi-stage training program, one that provides you with the necessary experience and skills to succeed in your role and throughout your career journey. ...
At bank of america, we are guided by a common purpose to help make financial lives better through the power of every connection. we do this by driving responsible growth and delivering for our clients, teammates, communities and shareholders every day. being a great place to work is core to how we drive responsible growth. this includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. bank of america is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. at bank of america, you can build a successful career with opportunities to learn, grow, and make an impact. join us! **this position is open for the entire market and the specific financial center location will be based on business needs.if you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** job description: this job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or atm. key responsibilities include accurately and efficiently processing cash transactions for clients a...
Relationship banker - columbia mall financial center page is loaded relationship banker - columbia mall financial center apply locations columbia time type full time posted on posted 5 days ago job requisition id 25025173 job description: at bank of america, we are guided by a common purpose to help make financial lives better through the power of every connection. we do this by driving responsible growth and delivering for our clients, teammates, communities and shareholders every day. being a great place to work is core to how we drive responsible growth. this includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. bank of america is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. at bank of america, you can build a successful career with opportunities to learn, grow, and make an impact. join us! job description: this job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or atm. key responsibilities include accurately and efficiently processing cash transactions for clients as needed. job expectations include having deep conversations with clients to gain in-depth knowledge of...
Relationship banker - los angeles coast page is loaded relationship banker - los angeles coast apply locations san pedro long beach san pedro long beach time type full time posted on posted 30+ days ago job requisition id 24017484 job description: at bank of america, we are guided by a common purpose to help make financial lives better through the power of every connection. responsible growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. one of the keys to driving responsible growth is being a great place to work for our teammates around the world. we’re devoted to being a diverse and inclusive workplace for everyone. we hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. bank of america believes both in the importance of working together and offering flexibility to our employees. we use a multi-faceted approach for flexibility, depending on the various roles in our organization. working at bank of america will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. join us! **this position is open for the entire market and the specific financial center location will be based on business needs. if you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the exten...
Job description: at bank of america, we are guided by a common purpose to help make financial lives better through the power of every connection. we do this by driving responsible growth and delivering for our clients, teammates, communities and shareholders every day. being a great place to work is core to how we drive responsible growth. this includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. at bank of america, you can build a successful career with opportunities to learn, grow, and make an impact. join us! job responsibilities: engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or atm. accurately and efficiently processing cash transactions for clients as needed. having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their financial goals. executing the bank's risk culture and striving for operational excellence. building relationships with clients to meet their financial needs. following established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. growing business knowledge and network by partnering with experts in small business, lending, and investments. managing...
Data strategist direct message the job poster from findasense global talent acquisition lead @findasense | human talent strategic management accountable for translating global data strategy into actionable market-specific plans, enhancing data capture, segmentation, and crm activation across regions. the global cx data strategist ensures full alignment between data privacy regulations, first-party data collection, and business performance through loyalty and engagement initiatives. this role plays a key part in transforming the connection center into a data-driven growth engine, connecting marketing, legal, and technology teams around unified, privacy-compliant strategies. a strategic connector between data governance, crm activation, and business growth. this role is ideal for a data-savvy leader who understands how to align privacy, performance, and personalization at scale. the data strategist brings clarity to complexity and ensures every market leverages data as a competitive advantage. data capture strategy matrix (first-party, zero-party, behavioral) where data is collected (channels and touchpoints), what type of data is captured (demographic, behavioral, transactional), how it's captured (consent mechanisms, tools, workflows), how it is transformed into actionable insights. segment activation models linked to crm campaigns performance dashboards and attribution frameworks global-to-local data governance guidelines market-specific data playbooks strategic inputs for loyalty programs privacy policy implementation guidelines privacy policy implementation guidelin...
Salary range: $25-$60 (depending on location, education, and certifications) location: baltimore, md (in center) details: the full-time 32-hour per week position requires working monday-saturday, 7am-7pm mst. this position requires that 100% of the 32 hours be worked in vrs. any hours worked above 32 can be in other job codes. selected candidates must remain in their full-time position for one year (cannot move to part-time before then). shifts: available hours are monday-saturday, 7am-7pm mt. (initial shifts will include at least one of monday, friday, or saturday) benefits of interpreting with sorenson: paid vacation, sick time, and holidays medical, vision, and dental insurance flexible scheduling premium shifts to increase hourly wage earn ceus annual certification, testing, and licensure reimbursement (up to 100%) based on hours worked 401k with employer contribution no scripts required resiliency and vicarious trauma resources free of charge company-wide network with transfer and visiting interpreter opportunities across us and canada candidate requirements: ability to pass our skills assessment high school diploma or ged associate's or bachelor's degree (preferred) interpreter certification 3 years' interpreting experience (preferred) basic troubleshooting skills ability to work in a fast-paced, regulated, customer-focused environment dexterity to operate computer equipment regular, predictable attendance job snapshot: sorenson communications is expanding our video relay service. we seek interpreters for sign-to-voice and voice-to-sign services. both full and part-ti...
At clorox, we champion people to be well and thrive by doing the right thing, putting people at the center, and playing to win. led by our ignite strategy, we build brands that make a positive difference in people’s lives around the world. and we know that success requires head, heart, and guts — all three, every day — coming together to work simpler, faster, bolder, and more inclusively. interested? join us to igniteyourcareer ! your role at clorox: the trade marketing manager leads clorox & distributor teams to maximize clorox relationships and business results for the traditional trade and the pet channel across our categories. provides linkage between customer/distributor team and trade marketing team. in this role, you will: coaches, develops, empowers team members as appropriate owns cross-channel strategy and business plan for categories/brands. representative on appropriate cross functional teams; brings cross-functional leadership and customer perspective category planning and strategy development: recommends integrated customer plans and owns cross-category business plan release. works with brand studio team to influence development of 18 month plan. partners with customer teams and senior sales and marketing leaders to define category vision, strategies, resources and priorities. integrates knowledge of clorox objectives, customer strategies and consumer/shopper insights. ensures development of annual category business plans to drive growth leads execution of volume, net sales, amps and profit objectives for assigned channel/customer. sets strategy and ...
Connection center selecciona talentos para sumar al equipo de cobranza telefónica.. - modalidad: presencial. - remuneración: en blanco bajo convenio atacc - bono adicional al sueldo por cumplimiento de objetivos. - pago adicional al sueldo de viáticos - jornada reducida de lunes a viernes - excelente clima laboral se valora la experiência previa en empresas del rubro, cobranzas telefónica estamos en la búsqueda de un perfil netamente, responsable y autogestivo. valoramos, además, la buena presencia, la simpatía, la disponibilidad y las referencias del sector. **requisitos**: - ser mayor de 21 años - experiência comprobable de 6 meses o más en el rubro cobranzas (excluyente) - gestión de cobranzas y técnicas de negociación - excelente trato con el cliente, dicción y vocabulario. - extremadamente responsable, y dedicado/a - creativo/a - conocimiento de social media, internet y office. si consideras que reunís los requisitos para el puesto y te gustan los desafíos,no lo dudes. ¡envíanos tu cv!...
Connection center selecciona talentos para sumar al equipo de ventas.. - modalidad: presencial. - remuneración: en blanco bajo convenio atacc - bono adicional al sueldo por cumplimiento de objetivos. - pago adicional al sueldo de viáticos - pago adicional al sueldo de excelentes comisiones - importantes premios diarios, semanales, mensuales y trimestrales. - posibilidad de elección de turno que más se adecúa a tu disponibilidad - jornada de 4hs de lunes a sábados - excelente clima laboral se valora la experiência previa en empresas del rubro en ventas, cobranzas, supervisión de equipos. estamos en la búsqueda de un perfil netamente vendedor, responsable y autogestivo. valoramos, además, la buena presencia, la simpatía, la disponibilidad y las referencias del sector. **requisitos**: - ser mayor de 21 años - ser vendedor/a con experiência (mínimo 6 meses) - extremadamente responsable, y dedicado/a - creativo/a - conocimiento de social media, internet y office. si consideras que reunís los requisitos para el puesto y te gustan los desafíos, no lo dudes. ¡envíanos tu cv!...
Connection center selecciona talentos para sumar al equipo de back office. - modalidad: 100 %presencial. - remuneración: en blanco bajo convenio atacc - pago adicional al sueldo de viáticos - jornada de 6hs de lunes a sábados. - excelente clima laboral - se valora la experiência previa en empresas del rubro en back office/post venta. - autogestión. - valoramos, además, la buena presencia, la simpatía, la disponibilidad y las - referencias del sector. **requisitos**: - ser mayor de 25 años - experiência en el puesto /excluyente - extremadamente responsable, y dedicado/a - creativo/a - conocimiento de social media, internet y office. si consideras que reunís los requisitos para el puesto y te gustan los desafíos, no lo dudes.... ¡envíanos tu cv!...
**senior accountant** **mandatory requirements**: - ethernet/ lan internet connection - must have their own laptop/desktop - processor: core i5 or higher - ram: 8gb or higher **about us**: 1840 & company is a global managed marketplace for vetted professional resources and outsourcing solutions. our marketplace of freelance marketers, developers, and finance professionals support venture-backed startups worldwide. additionally, 1840 and company delivers managed outsourcing solutions such as contact center and back-office solutions from a work from home model. the senior accountant plays a key role within the accounting and finance department. reporting to the chief financial officer, this individual is primarily focused on the reconciliations within the company’s various systems, recording and categorizing financial transactions, and helping with cash management. we are looking for a strong individual who has a track record of success in contributing to increasing efficiencies and process improvement. **requirements**: - categorizing financial transactions - reviewing, recording, and sending client invoices and reviewing, recording, and sending vendor payments - completing payroll priorities - monthly p&l; review of assigned accounts and creation, posting of journal entries. - make adjusting entries as needed, track activity in the closing workbook, and generate period-end financial statements. - bank reconciliation - prepare and complete the monthly bank reconciliation for store cash deposit and/or operating accounts. perform weekly bank matching to en...
**about afiniti** at afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections. using our patented ai technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. by doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved. our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. we take pride in our global reach and impact, with our solutions being leveraged by organizations around the world. **about the role** as part of the global revenue organization, our client services team operates as afiniti’s internal strategy consulting team. we are currently seeking a vp, client services to join our elite team and play a crucial role in driving revenue growth and project success, while building strong customer relationships. working closely with our technical and cross-functional teams, you will help implement our ai solutions and expand our market reach. as a trusted advisor to our valued clients, you will have ownership over a significant end-to-end revenue stream...
Contact center, selecciona talentos para sumar al equipo de ventas.. - modalidad: presencial. - remuneración: en blanco bajo convenio atacc - bono adicional al sueldo por cumplimiento de objetivos. - pago adicional al sueldo de viáticos - pago adicional al sueldo de excelentes comisiones - importantes premios diarios, semanales, mensuales y trimestrales. - posibilidad de elección de turno que más se adecúa a tu disponibilidad - jornada de 4hs de lunes a sábados - excelente clima laboral se valora la experiência previa en empresas del rubro en ventas, cobranzas, supervisión de equipos. estamos en la búsqueda de un perfil netamente vendedor, responsable y autogestivo. valoramos, además, la buena presencia, la simpatía, la disponibilidad y las referencias del sector. **requisitos**: - ser mayor de 21 años - ser vendedor/a con experiência (mínimo 6 meses) - extremadamente responsable, y dedicado/a - creativo/a - conocimiento de social media, internet y office. si consideras que reunís los requisitos para el puesto y te gustan los desafíos, no lo dudes. ¡envíanos tu cv!...
**about achieve test prep** we believe our employees empower our company and are the reason behind our success. we are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in wayne, new jersey. most working adults struggle to overcome the many obstacles associated with obtaining their college degree. achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less time, with less effort, and for less money by utilizing an alternative path to earning college credit known as the credit-by-examination process. achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way by instead passing just one test-out exam. while our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the most significant impact is the nursing profession. employee engagement and development is one of the keys to our success at achieve! embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. we are dedicated to fostering an inclusive workplace, where diversity is celebrated and equal opportunity is the cornerstone of our culture. **job summary**: **roles & responsibilities**: - teach assigned schedules and/or act as a substitute when main instructors are not available. - motivate customers to succeed. - collaborate with other instructors and team members and participate in meetings. - fol...
Somos connection center, una empresa dedicada a dar soluciones de bpo, social media y de contact center desde argentina. nos encontramos en la búsqueda de talentos para sumarse a nuestro equipo de ventas. este puesto es para vos si: - las ganas de superar tus propias metas y la curiosidad son tu motor a la hora de trabajar. - te gusta trabajar en equipo, aportando buenas energías, y fomentando un buen clima laboral - tenes interés en capacitarte y progresar día a día para ser el mejor vendedor contamos con beneficios para motivarnos y apostar al crecimiento: - bonos y comisiones adicional al sueldo - beneficio del viático - importantes premios diarios, semanales, mensuales y trimestrales - días saludables, para trabajar cuerpo y mente, ya que sabemos que es esencial atender a la totalidad de la persona. - excelente clima laboral, atendiendo a las necesidades y sabiendo que tu opinión es valiosa. **requisitos**: - edad: mayor de 18 años - disponibilidad part-time de lunes a sábado, presencial - se valora la experiência previa en empresas del rubro en ventas, cobranzas, supervisión de equipos. - conocimientos en venta y negociación, y manejo del paquete office. si te gustan los desafíos y quieres crecer en tu puesto ¡sumate a nuestro equipo!...
📣 we’re hiring! customer success agent (remote – technical support) 🕒 schedule: monday to sunday, from 12:00 p.m. to 10:00 p.m. (spain time) 7am - 4pm col 📅 days off: wednesday and thursday - 🌍 work mode: remote - 🗣️ language requirement: upper-intermediate to advanced english (level 8.0 to 9.0) 📝 job description: we’re looking for a customer success agent with a technical mindset and a passion for customer service to provide tier 1 support to users and franchisees. this role is essential for resolving incidents, coordinating with technical services, and continuously improving operational processes. if you have experience in tech support, customer care, and are interested in the laundry or automated services sector—this opportunity is for you! 🎯 key responsibilities: 🔧 incident management: resolve basic technical and operational issues within 24 hours. handle connection failures with payment platforms (nexa, tpv, postnet, cashkeeper). escalate complex issues (tier 2) to specialized teams. 💻 technical support & coordination: provide remote assistance for minor equipment and platform issues. coordinate with external technical services for washer/dryer malfunctions. manage spare part shipments and offer initial support for smart systems. 📈 process optimization: document recurring issues and suggest improvements. provide ongoing feedback to enhance customer experience. 🤝 cross-department collaboration: work closely with operations and marketing teams on customer satisfaction initiatives. contribute to special projects within customer success and the contact center. 🏪 franchi...
Senior software engineer we are seeking an experienced senior software engineer to join our team. as a key member of our engineering department, you will play a vital role in designing and developing complex software systems that meet the needs of our customers. - develop scalable, efficient, and high-quality software systems using c#, asp.net, .net core, angular, sql server, mongodb, rabbitmq, and redis. - take ownership of cross-functional projects, aligning technical strategy with broader company objectives. - champion high standards for code quality, testing, and ci/cd, mentoring engineers across teams and driving the adoption of best practices. - assess new technologies and competitive products to stay ahead in the tech world. - collaborate closely with team leads and managers, providing feedback that supports team and organizational goals. what you need to succeed - 8+ years of experience with c#, asp.net, .net core, angular, sql server, mongodb, rabbitmq, and redis. - extensive experience in software development, with a proven track record of designing, developing, and implementing high-quality, complex software systems. - strong background in architecting solutions across teams, with a focus on clean architecture and microservices. - proven ability to lead and influence technical direction, driving the adoption of best practices and setting technical standards within and across teams. - high-level communication skills that cut through complexity and foster cross-team collaboration. - strong analytical and problem-solving skills, with the ability to identify, ana...
Were hiring! customer success agent (remote technical support) schedule: monday to sunday, from 12:00 p.m. to 10:00 p.m. (spain time) 7am - 4pm col days off: wednesday and thursday - work mode: remote - language requirement: upper-intermediate to advanced english (level 8.0 to 9.0) job description: were looking for a customer success agent with a technical mindset and a passion for customer service to provide tier 1 support to users and franchisees. this role is essential for resolving incidents, coordinating with technical services, and continuously improving operational processes. if you have experience in tech support, customer care, and are interested in the laundry or automated services sectorthis opportunity is for you! key responsibilities: incident management: resolve basic technical and operational issues within 24 hours. handle connection failures with payment platforms (nexa, tpv, postnet, cashkeeper). escalate complex issues (tier 2) to specialized teams. technical support & coordination: provide remote assistance for minor equipment and platform issues. coordinate with external technical services for washer/dryer malfunctions. manage spare part shipments and offer initial support for smart systems. process optimization: document recurring issues and suggest improvements. provide ongoing feedback to enhance customer experience. cross-department collaboration: work closely with operations and marketing teams on customer satisfaction initiatives. contribute to special projects within customer success and the contact center. franchisee supp...
**company description** visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. position description: the client care support associate will be part of our client services team within the global contact center organization and will be responsible for supporting financial institutions and partners with our visa direct productsb2b connect product. as a client care support associate you will be working with external clients and banks along with internal technical solutions, compliance, treasury, product and technical teams regarding issue management and support for visa commercial solutions and visa direct products/services. specific responsibilities will include: - provide service to clients via phone calls and online support cases that are advanced and escalated (level 2 support) - investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. determine which issues need escalation or routing to other internal teams - identify file formats and connecti...
Sabre is a technology company that powers the global travel industry. by leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. simply put, we connect people with moments that matter. - job description - nuvola, a sabre´s company is looking for a reservation agent within our hospitality unit that takes inbound calls for a dedicated hotel or multiple properties. this role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. we strive to provide the guest with the best experience from the first phone call. - what does a customer service reservation agent do?- assist our guest and travel agents with their vacation needs via inbound calls - provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels - answer inquiries pertaining to the resorts’ amenities, services, and policies - aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc. - job requirements - 1+ years of customer service experience - advanced english speakers - fluent internet connection - passion to prov...
Job description: fp&a; analyst (advertisement & promotion) about diageo at diageo, we’re more than just a global leader in beverage alcohol—we’re a dynamic and vibrant company where passion, innovation, and legacy come together to create something extraordinary. born from the rich heritage of legendary brands that have been celebrated for generations, diageo has become a global powerhouse in the beverage alcohol industry. with iconic names like johnnie walker, guinness, tanqueray, smirnoff, and baileys—each with its own storied legacy—we are proud to be part of moments that people cherish in over 180 countries around the world. our purpose, _celebrating life, every day, everywhere_, is at the heart of everything we do. we believe in creating moments of connection and joy, turning everyday experiences into unforgettable memories. whether it’s a toast among friends or a celebration of life’s achievements, our brands are crafted to make every occasion special. if you’re looking for a place where you can shape the future, unleash your potential, and be part of a distributed team dedicated to excellence, diageo is the place for you. join us, and let’s create extraordinary together. about the job purpose & overall relevance for the organization diageo's shared service center plays a crucial role in supporting diageo’s latin american markets by delivering high-quality financial, operational, and analytical services. by implementing efficient processes and fostering a culture of continuous improvement, our function ensures that markets benefit from streamlined operat...
Overview: **about us**: here are some of the exciting initiatives we are working on: - creating ai driven conversational experiences for a wide spectrum of global enterprises - designing and developing amazing user experiences across data visualization and analytic - building salesforce solutions to drive customer engagement by leveraging ml to enhance contact strategy - developing standardized ml models to optimize customer engagement and agent performance across all our customers using various python frameworks and aws services (transcribe, comprehend, sagemaker, etc.) - building a set of tools to complement amazon connect which is the fastest growing contact center as a service in the industry. - developing a comprehensive data, analytics, and reporting platform to integrate, measure, and analyze millions of daily customer interactions/metrics across all our clients - building web/mobile apps to improve agent/manager performance across thousands of agents (metrics, gamification, collaboration) - deploying cutting-edge services with aws, including microservices and serverless architecture, event notification services, and lots more our team has successfully built and scaled analytics-focused products and services at companies such as salesforce, demandware, ibm and sprint. we have strong backgrounds in computer science, math and engineering from top universities such as harvard, yale and iit. we strongly believe that empowered people are the key to building a great company. our mission as a company is to create an environment where our people thrive. **abou...
Overview: **about us**: here are some of the exciting initiatives we are working on: - creating ai driven conversational experiences for a wide spectrum of global enterprises - designing and developing amazing user experiences across data visualization and analytic - building salesforce solutions to drive customer engagement by leveraging ml to enhance contact strategy - developing standardized ml models to optimize customer engagement and agent performance across all our customers using various python frameworks and aws services (transcribe, comprehend, sagemaker, etc.) - building a set of tools to complement amazon connect which is the fastest growing contact center as a service in the industry. - developing a comprehensive data, analytics, and reporting platform to integrate, measure, and analyze millions of daily customer interactions/metrics across all our clients - building web/mobile apps to improve agent/manager performance across thousands of agents (metrics, gamification, collaboration) - deploying cutting-edge services with aws, including microservices and serverless architecture, event notification services, and lots more our team has successfully built and scaled analytics-focused products and services at companies such as salesforce, demandware, ibm and sprint. we have strong backgrounds in computer science, math and engineering from top universities such as harvard, yale and iit. we strongly believe that empowered people are the key to building a great company. our mission as a company is to create an environment where our people thrive. **abou...
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