3 weeks ago be among the first 25 applicantsjob title:sales trainerjob descriptionthe readiness manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. responsible for managing the client's customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. the account manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.develop readiness plans: design comprehensive readiness plans that align with business goals and client expectations.cross-functional collaboration: work with various departments such as sales, marketing, it, and customer support to ensure all teams are aligned and prepared to deliver services.training programs: develop and oversee training programs to equip teams with the necessary skills and knowledge to meet client requirements.process improvement: identify and implement process improvements to enhance service delivery and operational efficiency.performance metrics: establish and monitor key performance indicators (kpis) to assess readiness levels and identify areas for improvement.client engagement: work closely with b2b clients to understand their needs and ensure the organization is poised to meet those requirements.risk management: identify potential risks in service delivery and develop mitigation strategies.also:ensure that clients cu...
Job title: application security engineer we are concentrix trust safety, a global leader in intelligent transformation. our technology and services power innovative solutions worldwide. we seek an experienced application security engineer to support cybersecurity initiatives across latam, brazil, and colombia. about the role this role involves performing application penetration testing and security assessments for mission-critical products and client applications, ensuring compliance with industry standards. key responsibilities - conduct application penetration tests and security assessments for internal and external platforms. - evaluate regulatory compliance with pci-dss, gdpr, and lgpd, providing recommendations for improvement. - analyze vulnerabilities by severity and business risk, collaborating with engineering teams for remediation. - produce detailed assessment reports, dashboards, and summaries for leadership communication. - partner with product and gpo teams to evaluate security readiness before product launches. requirements - 3+ years of experience in application security, including hands-on penetration testing of web, mobile, api, and thick client platforms. - experience with sast, dast, sca tools, and manual security testing techniques. - knowledge of secure sdlc practices and industry-standard security frameworks. - understanding of compliance requirements for major regulations. - security certifications such as csslp, cissp, gpen, ceh, or similar are desirable. about us we offer a dynamic work environment that fosters innovation and collaboratio...
Business intelligence analyst we are concentrix, the intelligent transformation partner. as a global technology and services leader, we power the world's best brands with unique data, insights, deep industry expertise, and advanced technology solutions. in our information technology and global security team, you will deliver cutting-edge technology infrastructure, transformative software solutions, and global security for our staff and clients. key responsibilities: - collect and analyze large datasets to enable visualization, insights, and data-driven decision-making within the global executive reporting team. - engage with stakeholders to understand data flow between applications and gather requirements. - manage the end-to-end lifecycle of dashboards and reports. - collaborate with teams to plan and deliver analysis, including root cause analysis and process improvements. requirements: - advanced experience with data/analytics tools: sql, bi, and python. - effective communication during development phases and end-user engagement. - promoting collaboration and teamwork while maintaining confidentiality. location: medellin (bello niquia, centro comercial estación niquía) language requirements: english 60% b1 seniority level: entry level employment type: full-time job function: research, analyst, and information technology industries: it services and it consulting...
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