3 weeks ago Be among the first 25 applicantsJob Title:Sales TrainerJob DescriptionThe Readiness Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client's customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.Develop Readiness Plans: Design comprehensive readiness plans that align with business goals and client expectations.Cross-functional Collaboration: Work with various departments such as sales, marketing, IT, and customer support to ensure all teams are aligned and prepared to deliver services.Training Programs: Develop and oversee training programs to equip teams with the necessary skills and knowledge to meet client requirements.Process Improvement: Identify and implement process improvements to enhance service delivery and operational efficiency.Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess readiness levels and identify areas for improvement.Client Engagement: Work closely with B2B clients to understand their needs and ensure the organization is poised to meet those requirements.Risk Management: Identify potential risks in service delivery and develop mitigation strategies.Also:Ensure that clients customers are satisfied with our clients services and resolve escalated issuesAchieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goalsEvaluate our clients customer needs and propose potential solutionsBe a single contact for our clients customerUse data to fix customer concerns/roadblocks prohibiting satisfactionManage external competitive pressures and handle objectionsWork with multiple partners, building relationships with decision-makers at all levelsManage sales territory and achieving monthly quotasNegotiate in tough situationsIdentify risk and barriers to success; develop contingency plansIdentify opportunities for additional product or service salesUse data to help influence buying/renewal processWork with a team and report directly to a Sales ManagerLocation:COL Bogota - Cra. 15 #77-50Language Requirements:English, SpanishTime Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Concentrix Trust & Safety by 2xGet notified about new Sales Trainer jobs in Bogota, D.C., Capital District, Colombia.Bogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia $3,000 - $3,500 3 weeks agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia COP1,800,000 - COP2,500,000 3 weeks agoManaging Consultant, Go to market and Platform Sales, LAC-R-249393Bogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia COP3,640,000 - COP4,000,000 2 months agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 3 days agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr