Technical solution engineer we are seeking a skilled technical solution engineer to join our team. as a key member of our pre-sales solution engineering group, you will act as a trusted advisor to prospective customers, providing guidance on how our anypoint platform can help them achieve their digital transformation goals. as a technical solution engineer, you will be responsible for: - providing technical expertise and product knowledge to prospective customers - developing and delivering product demonstrations and proofs of concept - assisting in the development of sales strategies and tactics - working closely with our sales teams to understand customer needs and provide tailored solutions the ideal candidate will have: - hands-on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, apis, soa, esb, bpm etc. - experience with cloud technologies - ipaas, saas applications, cloud infrastructure, etc. - strong communication and presentation skills - ability to work in a fast-paced environment and adapt to changing priorities what you'll achieve: short-term objectives (3 months): - learn mulesoft anypoint platform and get certified in mulesoft's developer trainings - complete mulesoft's kickstart sales training - begin to build your architecture reframe and whiteboarding skills through shadowing and customer-scenario role playing - create a self service asset on a mulesoft technical topic of interest mid-term objectives (6-12 months): - become certified in all product, architecture, and sales messa...
We're seeking an experienced it professional to fill a pre-sales consultant role. this individual will lead solution design, support client discovery and demo sessions, and ensure each proposal aligns with both client goals and internal capabilities. they'll bridge teams, validate offerings, and drive the creation of scalable, cloud-powered it service solutions....
About the job we are seeking an experienced solution design engineer to join our team in colombia....
Customer experience consultant "> as a customer experience consultant, you will be responsible for working closely with our sales teams to develop new business opportunities across all genesys product lines. your primary goal will be to understand customer needs and map them to genesys software, services, and consulting offerings delivered in a holistic solution. "> this role requires a strong consultative approach to understanding customer requirements and identifying solutions that meet their needs. you will work with customers at various levels of their organizations, tailoring your messaging to meet the needs of different stakeholders, including c-level decision-makers. "> your responsibilities will include: "> "> - working alongside sales account executives to provide technical and consulting expertise regarding genesys solutions. "> - managing assigned prospects/customers to help progress sales opportunities. "> - bringing a deep understanding of customer problems and solution benefits to all prospect and customer interactions. "> - ensuring sales account executives are being supported properly. "> - acting as a link between the customer's needs and potential solution value. "> "> to be successful in this role, you will need to have a deep understanding of service design methodology and be able to engage effectively with executive and middle-level management. "> you will also be responsible for developing and applying best practice principles in the areas of solutions consulting. "> the ideal candidate will have experience in a solutions engineering role...
Job title: salesforce solution architect about the job: we are seeking a skilled salesforce solution architect to join our team. as a trusted leader in ai and innovation, we craft intelligent solutions that integrate salesforce einstein, service cloud voice, amazon connect, and more to revolutionize workflows and elevate customer experiences. the ideal candidate will have 3+ years of project experience in technical consulting and project management, with a deep understanding of salesforce administration (service cloud, sales cloud, and force.com) and experience designing and creating service cloud solutions using declarative configuration. responsibilities: 1. facilitate business process reviews to identify customer requirements and processes. 2. translate customer requirements into salesforce design, leveraging best practices and minimizing custom development needs. 3. configure salesforce service cloud solutions. 4. develop technical requirements and specifications for customers and the delivery team. 5. drive ux design best practices into solution delivery. 6. manage all aspects of projects and customer communications. 7. deliver customer end-user training and documentation. 8. oversee and be accountable for successful project completion. 9. exercise independent judgment and lead enterprise-level projects with minimal senior management direction. 10. lead vision and strategy discussions with contact center and customer service leadership and management. requirements: - 3+ years of project experience in technical consulting and project management. - 2+ years of pro...
Are you an experienced solutions architect looking for a new challenge? we're seeking a cloud technology-focused individual to join our team as a solutions architect. "> about the role this is an exciting opportunity to work with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. you'll be responsible for engaging with clients to understand their requirements and advising on appropriate solution architectures. this role is technology agnostic but emphasizes solutions leveraging heavily on aws and/or gcp environments, incorporating elements of open-source, paas, and saas components. "> key responsibilities: - assess client needs and design tailored solutions - advise on appropriate solution architectures - collaborate with product managers to ensure alignment between client needs and solution design - work closely with delivery managers to oversee the architecture approach during solution deployment - explore creative alternatives to identify effective solutions - maintain awareness of industry trends and emerging technologies to continuously improve solutions you will be part of a dynamic team that values collaboration, innovation, and continuous learning. if you're passionate about delivering high-quality solutions and have a strong track record of success, we'd love to hear from you. "> about us we are a leading global no-code insurance platform for health, life, and p&c.; our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. ...
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