HOSPITALITY EXPERIENCE SPECIALIST | [OPE507]

As a reservations professional, you will be at the forefront of delivering seamless guest experiences. your role will involve managing bookings, aligning with internal teams, ensuring accuracy in data, and supporting global clientele from contract to arrival. key responsibilities - manage all hospitality sales reservations into systems with accuracy and attention to detail - serve as the point of contact for hospitality sales guests from contract signing to day of arrival - maintain comprehensive knowledge of rate plans, room types, and products across existing and new assets - support hospitality sales clients by applying knowledge of offerings to deliver exceptional guest experiences - maintain in-depth understanding of unique properties and their surrounding areas to communicate effectively with clients - communicate proactively with property teams to align on weekly hospitality sales guest expectations and specific needs requirements - at least 2 years of relevant work experience - demonstrated proficiency in fundamental computer skills including word processing, microsoft excel, powerpoint, and outlook/teams - experience with apaleo, monday.com, and hubspot crm is a plus - self-starter, results-driven, able to work independently and develop creative solutions to complex problems - systematic and process-oriented mindset with strong administrative skills - comfortable with change; thrives in dynamic, ever-changing environments - team-oriented mindset; ready to support teammates beyond designated responsibilities - compassionate and dedicated to guest support - accou...