FRONT DESK AMBASSADOR | E298

Be part of a dynamic team as a receptionist at four seasons hotels and resorts. this role is an excellent opportunity to develop your skills in hospitality and customer service, working closely with our guests and colleagues. you will be responsible for ensuring that all interactions with our guests are exceptional and personalized, providing them with an unforgettable experience from check-in to check-out. job description as a receptionist, you will be the first point of contact for our guests and will play a crucial role in making their stay with us unforgettable. your responsibilities will include: - welcoming guests warmly and efficiently, ensuring they feel valued and appreciated. - processing guest arrivals and departures, including checking in and out, and handling any issues that may arise during their stay. - providing accurate and timely information about hotel services and amenities, as well as local attractions and activities. - handling guest requests and resolving any complaints or concerns in a professional and courteous manner. - maintaining a high level of knowledge about the hotel's facilities, services, and policies, as well as local events and promotions. - collaborating with other departments to ensure seamless communication and coordination. required skills and qualifications to succeed in this role, you will need: - excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and external partners. - strong problem-solving and conflict resolution skills, with the ability to think critical...