(GR470) - PROCESS MANAGER

Job title: process manager about the role: we are seeking a highly skilled and experienced process manager to join our team. the successful candidate will be responsible for designing, implementing and managing end-to-end processes that drive business growth and efficiency. the ideal candidate will have a strong background in process design, improvement and implementation, with experience in a shared service center environment. they will be able to analyze complex processes, identify areas for improvement and develop effective solutions to drive business results. key responsibilities: - analyze and design end-to-end processes to improve efficiency and effectiveness; - develop and implement process improvements to drive business results; - manage and maintain process documentation and records; - collaborate with cross-functional teams to ensure alignment and effective communication; - provide training and support to staff on new processes and procedures. requirements: - bachelor's degree in business administration or related field; - minimum 3-5 years of experience in process management or related field; - strong knowledge of process design and improvement principles; - experience in a shared service center environment; - excellent communication and interpersonal skills; - ability to work independently and as part of a team; - results-oriented with a focus on delivering high-quality outcomes. benefits: - a competitive salary and benefits package; - opportunities for career growth and development; - a dynamic and supportive work environment; - a chance to work with a...