We're seeking a skilled senior it & security engineer to join our team. as a key member, you'll be responsible for designing, implementing, and maintaining the infrastructure that supports our systems, tools, and digital assets. key responsibilities include: - managing studio tech tools and services, including repositories, build systems, google workspace, backups, security solutions, firewalls, and antivirus platforms. - deploying and configuring servers, networks, vpns, and storage systems to ensure availability and performance. - designing and implementing policies, processes, and best practices related to infrastructure and cybersecurity. - diagnosing and resolving issues in systems, networks, software, and hardware. - monitoring the lifecycle and health of it equipment and software, and planning updates or replacements. - implementing backup strategies and disaster recovery plans. - conducting vulnerability assessments and applying security patches or mitigations. - ensuring systems and processes comply with data protection laws and security standards. requirements - 4+ years of experience as an infrastructure and security analyst. - strong knowledge of server administration (linux & windows), network architecture, and system security. - hands-on experience with firewall configuration, vpns (ipsec/ssl), cloud + on-premise environments, and scripting (basic level). - proficient in managing active directory, dns, dhcp, gpos, and network shares. - experience in vulnerability assessment, incident management, and secure systems design. - familiarity with google workspac...
Medtronic is a global leader in healthcare technology, with a mission to alleviate pain, restore health, and extend life. our team of passionate people is united by a shared goal: to improve human welfare through innovative solutions. we are engineers at heart, driven by a desire to create real change in the world. we're seeking a highly skilled senior it service delivery specialist to join our team. in this role, you will lead with purpose, breaking down barriers to innovation and collaboration. you'll work closely with engineering and support teams to identify trends, prepare summaries for leadership, and ensure workflows are efficient. the ideal candidate will have strong analytical and reporting skills, experience in process management, and proficiency in technical writing and documentation. they will also possess excellent project coordination abilities and be able to collaborate with diverse teams. strong communication skills are essential for presenting to leadership and global teams. this is a remote position based in colombia. the successful candidate will work independently, managing vendor relationships and overseeing hardware standards. they will also engage in process management activities, updating documentation and addressing bottlenecks. responsibilities may include: • creating and reviewing reports and analysis to check key performance indicators (kpis), identifying trends, and preparing summaries for leadership. • attending stand-up meetings with internal engineering and support teams to discuss ongoing challenges, potential improvements, and strateg...
Coupa makes margins multiply through its community-generated ai and industry-leading total spend management platform for businesses large and small. we empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. our technology pioneers: we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. the perfect culture fit: collaborative teamwork is a cornerstone of our culture, driven by transparency, openness, and a shared commitment to excellence. your global impact: join a company where your work has a global, measurable impact on our clients, the business, and each other. the job: you'll be the first point of contact for end-user it support requests, acting as the primary administrator for our itsm platform. your responsibilities: - provide level 1 technical support via the service desk. - administer and enhance the freshservice itsm platform. - resolve technical issues proactively, escalating security-related incidents when necessary. - monitor systems and perform qa checks. - support user onboarding and training. requirements: - extensive hands-on it support experience, supported by a degree in it or related field (or equivalent professional background), with fluency in english and strong communication skills. - proficient in macos, windows os, and productivity suites. - experienced with itsm tools, particularly freshservice, and remote support platforms. - technical knowledge in networking ...
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