SUPPORT JAVA SOFTWARE SPECIALIST - [B-200]

Job title: java applications support we are seeking a detail-oriented professional to assume the role of actimize support engineer. key responsibilities: - prioritize, schedule, and administer all updates, upgrades, and major software releases in accordance with company policy and contractual terms. - document the problem-solving process, including successful and unsuccessful decisions made, and actions taken through to final resolution. - evaluate documented resolutions and analyze trends for ways to prevent repeated future problems. - develop and document change requests capturing customer requirements. - perform hands-on fixes on the sales and service performance management applications. - test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies. - identify and learn appropriate software applications used and supported by the organization. required skills and qualifications: - excellent verbal and written communication skills. - at least 2 years of experience in technical support facing customers and resolving issues. - fast learner with ability to educate themselves on relevant technologies. - 2 years of experience with application development using object-oriented programming, java, windows forms, sql. - intimate knowledge of connected applications. - excellent technical and analytical skills. - technical development/debugging and diagnosis skills. - integration experience with desktop enterprise software applications. - excellent organizational skills. - ability to work in a team envir...