LUXURY HOSPITALITY REPRESENTATIVE (L234)

Hotel ambassador role a hotel ambassador plays a pivotal role in creating memorable experiences for guests and vips during their stay at the hotel. this ambassadorial position involves serving as the primary point of contact, providing essential information about the hotel and local surroundings. to excel in this role, one must possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service. - serve as a key point of contact for guests, responding efficiently to their inquiries. - offer expert advice and booking services for various guest requests, including city tours, theater tickets, restaurants, and more. - process and deliver messages for guests in a timely and professional manner. - ensure the safe storage and delivery of guest luggage. - stay up-to-date with hotel services, daily vip requests, and special events to provide seamless support. - maintain orderliness and safety in lobby and front door areas. - collaborate with management to address emergencies and provide support when needed. - exhibit professionalism, emphasizing hospitality and exceptional guest service. - maintain a clean and organized workspace, adhering to health and safety guidelines. requirements and qualifications to succeed in this role, candidates should possess: - positive attitude and strong communication skills. - a commitment to delivering high-quality customer service. - excellent grooming standards. - the ability to adapt to diverse work situations and respond effectively. - able to work independently and as part of a team. - ...