Job title: associate air freight - manage logistics operations from start to finish, ensuring seamless execution of end-to-end processes. - proactively monitor lanes negotiated with final customers, analyzing pending information and late shipments to implement effective action plans. - support teams by providing expertise in logistics operations, including proactive management and monitoring. skills and qualifications: - bachelor's degree in industrial engineering, business administration, international business, or related field. - excellent verbal and written communication skills in english and spanish, as well as proficiency in ms excel and other ms office tools. - strong customer service and communication skills, with ability to work effectively in a team environment. responsibilities: • logistics operations management: oversee the entire logistics process, from planning to execution, to ensure timely delivery of goods. • monitoring and analysis: continuously monitor lanes, analyze data, and develop effective action plans to prevent delays and improve overall efficiency. • team support: provide expert guidance to teams on logistics operations, proactively managing and monitoring performance to optimize results....
Job summary a high-performing air freight specialist is sought to join our team in gsc bog. as a key member of our customer-centric team, you will be responsible for administering air freight operations and customer service processes to drive the movement of customer goods and information while achieving seamless end-to-end performance and profitability. the ideal candidate will have strong understanding of export or import regulations, documentation, and incoterms, with minimum 1 year experience in freight forwarding. a proactive and solution-oriented mindset, combined with excellent communication skills and attention to detail, are essential for this role. key responsibilities - take ownership of transport orders, ensuring timely pickup and optimizing booking processes. - prepare, control, and distribute necessary export documents, ensuring compliance to all origin export and destination import regulations. - collaborate with counterparts to validate and finalize documents. - assign tasks to supporting functions and monitor performance. - meet and exceed customer expectations as well as internal key performance indicators. - provide exceptional customer service, promptly providing accurate information related to shipment status, documentation requirements, incident resolution, and pricing/quotes. - record, track, resolve, analyze, and take necessary corrective action regarding all exceptions/operational irregularities - proactively updating the customer. requirements - strong understanding of export or import regulations, documentation, and incoterms. - minimum of 1...
Job title: air freight coordinator are you a detail-oriented individual with excellent communication skills? do you have experience in logistics operations and customer service? this is an exciting opportunity to join our team as an air freight coordinator. in this role, you will be responsible for coordinating air freight movements, managing pos, claims, and pre-alerts. you will also work closely with customers to ensure smooth delivery of their shipments. key responsibilities: - coordinate air freight movements, including booking, consolidating, and tracking shipments. - manage pos, including creation, processing, and closure. - handle customer inquiries and resolve issues promptly. - maintain accurate records and reports, including shipment details and customer communications. required skills and qualifications: - bachelor's degree in logistics, supply chain management, or related field. - 2+ years of experience in logistics operations, preferably in an air freight environment. - excellent written and verbal communication skills. - ability to work independently and as part of a team. - strong analytical and problem-solving skills. benefits: we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development. if you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity....
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