**employee**: - **full-time**: - **onsite** **requirements**: - high school diploma - at least 17 years old - no experience required - excellent computer and typing skills - excellent verbal and written communications skills in english (conversational skills) - basic math and reading skills, intermedium grammar skills and attention to details - multitasking skills **benefits**: - 150.000 performance bonus - 117.172 transportation bonus - long term contract - privilege location (cacique mall) - discounts in restaurants - clothing line **target location**: - must be located within 75km of address here (colombia/santander/bucaramanga transversal oriental 90-102 torre empresarial cacique) this is an **onsite **role **salary**: - 1,700-2,000 cop base salary per month **job types**: full-time, permanent pay: $1,136,030 - $3,532,273 per month ability to commute/relocate: - santander de quilichao, cauca: reliably commute or planning to relocate before starting work (required)...
**key responsibilities** - build strong customer relationships by delivering excellent customer service - answers call in a timely manner and with professionalism - establishes empathy when responding to customer inquiries - takes ownership of the customer experience & adapts service approach to meet customers’ unique needs - provides appropriate and timely resolutions - strengthens customer commitment by delivering positive outcomes - uses active listening skills to minimize customer’s need to repeat information and listens for cues to tailor the interaction and better serve the customer - builds customer confidence through creative problem-solving - uses different tools and systems to provide the best suitable solution to the customer’s needs - negotiates win-win resolutions since the first contact - applies available resources to satisfy customer needs **skills requirements** - high school diploma - at least 17 years old - no experience required - excellent computer and typing skills - excellent verbal and written communications skills in english (conversational skills) - basic math and reading skills, intermedium grammar skills, and attention to details - multitasking skills **pay & benefits** - 1,700 - 2,000 cop base salary/month - 150,000 performance bonus - 117,172 transportation bonus - long term contract - privilege location (cacique mall) - discounts in restaurants - clothing line **location**: - torre empresarial cacique, transversal oriental #102 #90, la victoria, floridablanca, bucaramanga, santander, colombia **how to apply?*...
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