We are wärtsilä, one global team of purpose-driven experts committed to decarbonising the marine and energy industries. with us, you will work with the industries holding the roadmap to net zero. the power and heat sector alone represents 35% of glob...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our div...
Description tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment. please note that after applying for this position, you will be required to complete a test assignment. successfully completing this assignment will be the first step in the interview process. our expert tutors serve as seasoned professionals and subject matter experts on software engineering program. expert tutors help new students—who just started one of the programs without any previous experience in tech—go through the beginner material and the first few sprints. the primary goal is to guide, support and motivate new students to the point where they feel confident with the material. together with other team members, you will be communicating with students on a daily basis, mostly through video calls (group and individual) and direct messages. you will need to help students with very different requests. questions will range from navigating the platform and software tools (github, vs code, figma)...
We believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**: unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and co...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities delivery of operational services by coordinating related activities across all control towers against sla development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelors university degree in international business or related careers experience in freight forwarding (air, sea, road) experience in supply...
Japanese to english ai translation reviewer - engineering and technology join to apply for the japanese to english ai translation reviewer - engineering and technology role at cactus communications . job description: we are seeking experienced translators with strong subject matter expertise to review content translated using ai. this includes academic manuscripts and non-academic material originally written in various languages. your role will be to evaluate ai-generated translations for accuracy, fluency, and adherence to high linguistic and contextual standards in native-level english or the target language. key responsibilities: ensure that the ai-generated text accurately conveys the meaning of the source manuscript. identify and revise incorrect terminology, unclear phrases, or convoluted sentence structures. enhance the fluency, grammar, and readability of the translated output. compare the ai translation with the original text to identify and correct missing or mistranslated content. deliver final outputs that are clear, natural, and appropriate in tone for academic or non-academic contexts. requirements: applicants must meet any one of the following criteria: a degree in translation or an equivalent degree with significant translation training from a recognized institution. a graduate (or higher) degree in any field plus two years of professional translation experience. five years of comprehensive professional translation experience. note: if you have previously worked with us in a similar role, please contact us at [email protected] before apply...
As a customer service representative at our fast-growing ai startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. if you’re passionate about people, proactive by nature, and driven by results, this role is your runway to thrive. lead generation & outbound prospecting: conduct targeted outreach via emails, cold calls, and linkedin to generate high-quality leads. client identification & qualification: identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team. meeting & demo scheduling: book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives. crm management: maintain and update our crm system with accurate prospect information, ensuring data integrity and actionable insights. collaboration & strategy optimization: partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends. market research: stay ahead of industry trends and competitor activities to continuously refine and improve your outreach approach. who you are results-driven: you have 1-3 years of experience in customer service, business development, or a similar role, with a proven track record of hitting targets. exceptional communicator: your written and verbal communication skills are top-notch, enabling you to effectively engage prospects. tech-savvy: you’re experienced with crm tools (e.g., hubspot, salesforce) and customer service engagement platforms, lev...
Our client wants you to join a rapidly growing team. as a tax and accounting manager you will be responsible for all facets of engagement and manage numerous engagements at one time. this includes coordinating the interaction of the client and the engagement team, overseeing the engagement planning, fieldwork (if any), and the completion of the engagement. additionally, a manager is involved in certain administrative and practice development functions within the firm and/or department. responsibilities: provide valuable ideas and counsel. regularly act as a trusted business advisor to client peers. supervise and oversee individuals or teams in performing tasks. anticipate and identify complex accounting and tax issues and work closely with the engagement partner in resolving them on a timely basis. perform a timely and thorough review of tax working papers, ensuring that all significant tax matters have been identified, resolved, and documented in accordance with firm policies and professional standards. use technical skills to develop solutions and time-saving ideas. anticipate and identify complex issues and works closely with the engagement principal in resolving then on a timely basis. train others in technical matters. maintain an active contact network and manage day-to-day relations with bankers, attorneys, and clients through leadership of the participation in targeted business, professional, industry, and social activities. instill a sense of team spirit, partnership, enthusiasm, and good morale among the staff, and act as a leader and role model to others. qualifi...
Compartir oferta compartir oferta work from home infrastructure architect 1886466819 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for an infrastructure architect to lead the different support teams and manage it infrastructure improvements. we are looking for proactive, dynamic team players with strong organizational skills who can handle multiple tasks and pay close attention to detail. this is an excellent opportunity for professionals looking to advance their careers at one of the industry's fastest-growing companies! what you will do: manage the company's infrastructure, particularly on aws. - analyze existing systems to ensure they offer adequate security and are effectively meeting the needs of the organization. - lead the design and review processes for new systems. - be the point of contact for issues related to servers and critical applications. - manage and innovate on aws infrastructure. - monitor network designs and employ technological advancements in business network architecture. - create detailed plans for the integration of new...
Company description at sana commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths. what started in 2007 with a pizza and a plan has grown into a fast-moving saas company that helps manufacturers, distributors, and wholesalers thrive in b2b commerce complexity. our mission? to transform the way businesses buy and sell, so they can grow, build stronger relationships, and make the most of digital commerce. join us and take ownership of your career in a dynamic, fast-moving environment. as a support analyst, you are in daily contact with our customers & partners to give them a great experience. you work with big names in the b2b industry. you are the face of sana commerce in the emea & apac market, which gives you a lot of responsibility to maintain relationships. in this role, you will grow along as our company is growing! what you'll get: the opportunity to make an impact at a fast-growing saas scale-up. working closely with global leaders on strategic initiatives. up to 3 weeks “work from anywhere” per year. a hybrid working model – 3days from the office, 2days from home. job description what you’ll be doing: acting as the first point of contact for our customers & partners; managing incoming tickets within service levels to ensure customer satisfaction; working to resolve issues, questions, and requests self-sufficiently where possible; analysing markup language and application logs to aid the development team in eliminating product bugs; collaborating across functional areas to address customer...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and ...
Customer success manager we are looking for a talented customer success manager to step onto a fintech unicorn rocketship! why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with offices in tel aviv, plano, toronto, vancouver, london, amsterdam and tbilisi. in this role, you will be responsible for: develop and maintain strong relationships with a portfolio of 150+ clients during each stage of their journey after implementation, assisting with and continuing through full adoption and beyond. this includes rolling out new features and enhancements, integrations, growing and ex...
About deuna deuna is a rapidly growing startup revolutionizing global commerce with athia , our ai-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. built by the team behind deuna—the fastest-growing commerce os in latin america—athia combines payment intelligence , checkout optimization , and data orchestration in one powerful solution. with deep integrations across 300+ psps and alternative payment methods, and over 20% of mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. we are a rapidly growing startup expanding into the u.s. to meet the urgent needs of large retailers, marketplaces, airlines, and qsrs. join us to shape the future of payments! visit https://www.deuna.com/ to learn more about us! we’re seeking for a technical support manager to lead our technical support team! if you have a knack for leading teams, integrating tools, and creating efficient, scalable workflows, we’re looking for you. you’ll be driving continuous improvements, automation and building strong relationships with clients and stakeholders. ready to make an impact? >> key responsibilities: - manage the configuration of tools such as jira and zendesk. - optimize and monitor workflows and integrations between various tools. - continuous improvement of the frontend for tickets. - develop and maintain escalation policies, shift rotation and a sense of urgency for efficient incident management. - guide and train the support te...
**número de la requisición**: 2116105 **categoría de la vacante**: servicio al cliente **ubicación**: bogotá, distrito capital de bogotá compartir - trabajos con unitedhealth group estamos creando oportunidades en cada rincón del mercado de salud para mejorar vidas mientras construimos carreras. y eso significa oportunidades de crecimiento profesional continuo para usted. mientras le apoyamos con las últimas herramientas, capacitación avanzada y la fuerza unida de los compañeros de trabajo de alto calibre, usted puede continuar siguiendo el camino **del mejor trabajo de su vida. **sm** at optum global advantage, we built an entire organization around one giant objective; make the health system work better for everyone. so when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. what services does uhone - caa offer? customer service, first contact for members, cancellations, provides payment information and bill status, transfers to appropriate department as appropriate. caa is uhone's initial service line. the subject matter expert is a fully trained customer service representative (rapid response) who has attained expert knowledge in responding to members inquiries and complaints and troubleshooting problems with services. **formal requirements**: - high school degree, bachelor’s degree, or equivalent experience. **required skills**: - ms office tools skills - ...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logistics service providers (lsps) according to customer requirements, overseeing the operational performance of the knil control tower and lsps' performance, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities deployment of kn products and personalized settings according to customer requirements development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of lsp performance and integration of existing relationships with relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions identify areas of improvement, track root causes, and define actions for prevention in the future maintain and update customer sops in close collaboration with the business manager your skills and experiences bachelor's or university degree in international business or related fields previous experience in 4pl and freight forwarding (air, sea, road...
Job function: cloud & software services why softwareone?: here at softwareone, we give you the flexibility to unleash your creativity, without limits. we encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. we want our people to be their true authentic selves at all times, because that’s when real creativity happens l-ll1 the role: **daily responsibilities** working in a team environment, the technical sam consultant is responsible for implementing, engaging, assisting customers in understanding and managing of different sam solutions. the technical sam consultant is also responsible of keeping the global sam team aware of technology changes and what are the best practices for different solutions. helping the sam team execute software asset management engagements. **key focus and objective for role**: - installing, supporting and training of sam solutions - performing an inventory of installed software - executing proof of concepts in customer environments - supporting and training of global sam consultants and customers from other subsidiaries on sam solutions - managing and supporting hosted and on-premises sam solutions - technical evangelist and bridge between softwareone and sam solution providers. - consulting regarding customers sam project needs (sa solution oriented) - direct customer contact - executing sam projects, rollout and transfer o...
Join to apply for the collections manager role at revolut continue with google continue with google join to apply for the collections manager role at revolut about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role the credit department at revolut is anything but ordinary. they design, develop, and launch credit products across the globe. the team manages our products from day one to the end — developing the back a...
Who you'll work with at slalom, personal connection meets global scale. our vision is to enable a world in which everyone loves their work and life. we help organizations of all kinds redefine what’s possible, give shape to the future—and get there. within slalom, our build capability helps customers maximize the value of the software they create. we do this by: being fast, effective, high-quality, and consistent evolving our software development lifecycle by blending cutting-edge ai tooling with outcome-focused strategic thinking delivering end-to-end to our customers at any scale and at any point in their journey. you will be a director joining our americas team in the platform engineering (pe) discipline. our pe engineers build secure automation capabilities that enable application and data engineers to unveil their products to the world. our goal is to create a platform to make a product smart, secure, and fast, while minimizing toil. you'll lead all aspects of a pe team located in one of our physical locations. a pe location team consists of up to 20+ people, including both people managers and individual contributor engineers, each focused on a single client's outcome. success in this role requires skills such as building and leading teams, establishing relationships with slalom and client leaders, and being a key team member in initiatives. what you'll do in pe, a director is a steward of their capability, responsible for developing services and capacity to deliver. directors develop strong relationships with local markets to drive capability-specific opportunities an...
Direct message the job poster from sutherland talent acquisition manager // head hunter // technical profiles it & digital industry // talent attraction // high management recruitment // americas… company description: sutherland is seeking a project manager to join our team and lead projects for nice software solutions, one of the largest it solutions multinational companies in the world. this role involves planning and controlling various activities required to deliver projects on time, within budget, and at the required quality level. if you have a proven track record in project management and a passion for delivering excellence, we want to hear from you! job description: end-to-end project management, including: scope, time, cost, and quality management. human resource, communications, and risk management. stakeholder (internal & external) management. oversee all project phases: initiation, planning, execution, monitoring & control, and closing. utilize nice project management methodology, tools, and templates to define tasks, prepare plans, and monitor progress. manage project scope, resolve issues proactively, and provide mitigation plans. act as a single point of contact for assigned projects, representing nice in internal and external forums. assist clients with roadmap development and strategic planning to maximize roi. ensure timely and accurate project status reporting to stakeholders. manage project-related revenue and forecasting, keeping management systems updated. continuously assess and improve project management methodologies and delivery quality. engage wit...
*asesor comercial call center* vendemos servicios de claro horario: 6 horas laborales, lunes a sabado 8:00 am - 2:00 pm o 1:00 pm - 7:00 pm *salario basico: 975.000 + aux tran 162.000= $1.137.000 + bonificaciones sin techo* contrato indefinido con prestaciones sociales no se requiere experiência solo bachiller y mayor de edad tipo de puesto: tiempo completo sueldo: hasta $1.137.000 al mes...
Japanese to english translator - radiotherapy planning be among the first 25 applicants one week ago editage , the flagship brand of cactus , provides translation services to help esl (english-as-a-second-language) researchers communicate their science to the global scientific community. we are currently looking for skilled translators to work with us on a freelance basis. as a translator , you will combine your language skills and subject-area expertise to help researchers around the globe publish cutting-edge research in prestigious journals. job description we are looking for translators to work on academic manuscripts written in various languages. to qualify, you must have technical expertise in your field. experience working in a foreign-language setting will be preferred. your work will involve translating academic research papers from the original language to native english or vice versa. requirements applicants must meet any one of the following criteria: a degree in translation or an equivalent degree that includes significant translation training, from a recognized institution a graduate (or higher) degree in any other field from a recognized institution of higher education plus two years of comprehensive professional experience in translation five years of comprehensive professional experience in translation note: if you were associated with us in a similar role in the past, please contact us at [email protected] before you apply/register. seniority level entry level employment type contract job function information technology and writing/editi...
Customer service colombia, medellín jonathan salamanca - at sana commerce, we are committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths._ **your job**: you are in daily contact with our customers to give them the best support and service. you work with big customers in the b2b industry. you are the face of sana commerce in america´s market, which gives you a lot of responsibility to maintain relationships! - being the first point of contact for our customers. - proactively think along with the customer to resolve their questions quickly. - solve issues in the webshops. - handle customer questions via a ticket system within the agreed time frame. - compliance with the service level agreement. - focus on customer satisfaction. **what’s in it for you?** - ** personal development.** we believe that as our company grows, our people should be able to grow with us. we value learning and development opportunities for all our employees. so from learning on the job to training and coaching, it’s all there. together with your manager, you are in charge of your own personal growth. - ** onboarding and buddy program.** it’s always quite new and exciting to start your next adventure. we value a strong onboarding. you will be joining our general onboarding, will be introduced to a buddy, and will get a role-specific onboarding as well. - ** entrepreneurial environment.** we are a fast-growing international scale-up organization in software. we encourage initiatives and ideas from our people. we like to accomplis...
**bogota** - commercial**crm manager colombia**: **crm manager, colombia**: outstanding opportunity for a seasoned crm professional or a crm superstar looking for that next step up in your career to join colbet as their new crm manager. **the wow**: are you the incredibly structured, detail orientated, get things type person who we are looking for? it will be your task to organise, prioritise and ultimately ensure our projects are delivered to the business while taking charge of executing the crm strategy! **what's in it for you?** by deciding and executing the crm strategy, you will not only be the person making sure that all our awesome projects finish on time in the best way possible. you will also have a central place in the team and be the go-to person - the organiser, the helping hand, the motivator and the planner. when working with us, we promise you that you will never ever have a dull moment. by spinning multiple plates, you will always have your hands full. we promise you that you will learn a lot and that you will grow with us, both in your career and as a person. working in one of the biggest online gaming companies in colombia, you will get first-hand experience on what it is that drives a successful company forward. and of course, we promise you that you will join a great team! **you're good at** - successful track record of implementing crm campaigns - highly analytical with the ability to collate, analyse and present data and drive clear insights to the business - demonstrable track record of developing crm as a strategic channel within...
Job description the emergency medicine department within the university of missouri (mu) school of medicine is seeking faculty physicians due to its rapid growth. academic rank will depend on the candidate's experience and career goals. practice locations include mu's university hospital (a level i trauma center with over 70,000 ed visits annually), mu women's & children's hospital, and several community eds. urgent care locations are in columbia, mexico, and booneville, missouri. mu is unique with colleges of medicine, veterinary medicine, agriculture, engineering, nursing, and health professions on one campus. the school of medicine has over 650 faculty physicians and scientists educating more than 1,000 students, residents, and fellows. learn more at medicine.missouri.edu/emergency . qualifications applicants must be american board certified or eligible in emergency medicine, pediatric emergency medicine, family medicine, or internal medicine. the specific specialty depends on the clinical work location. application materials please be prepared to upload your cv. benefit eligibility this position qualifies for university benefits, including medical, dental, and vision plans, retirement, and educational fee discounts across all four um system campuses. for more information, visit https://www.umsystem.edu/totalrewards/benefits . equal employment opportunity the university of missouri is an equal opportunity employer . to request ada accommodations, contact the director of accessibility and ada at 573-884-7278. #j-18808-ljbffr...
**join our penrith workshop as an apprentice engineer** with an anticipated start date of summer 2025, in this role you will develop the skills and knowledge needed to become a fully-qualified engineer. this is a great opportunity to earn as you learn in an established apprenticeship programme. through on-the-job training from our experienced and highly skilled engineers, and an apprenticeship training course at an established college, you will receive all the knowledge needed to become a fully qualified engineer and a key member of our workshop. as an apprentice engineer your duties will include, but are not limited to: working alongside fully qualified engineers to diagnose and fix mechanical problems. assisting with general service and pdi work. learning to fault find and fix mechanical and electrical components. ensuring the cleanliness of the workshop is maintained. working to a daily routine and ensuring all jobs are completed. working safely and in line with our company health and safety guidelines. an ideal apprentice engineer will hold the following skills and experiences: 4 gcses at grade 4 or above, including maths, english and science (preferred) excellent communication and interpersonal skills. eager to learn and develop new skills. effective problem-solving and organisational skills. good timekeeping. positive attitude towards work. in return, we can offer the successful candidate full training, a nationally recognised land-based engineering qualification, a competitive salary plus other great company benefits. by submitting your cv online, you will enter our ...
**what can you expect in a it support specialist role with taskus**: as an sr. it support specialist, you will provide 2nd level technical support to internal customers who are experiencing technical, hardware, or software issues. you are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in mínimal recurring issues. as you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. **responsibilities**: - provide level 2/3 technical support to the contact center. duties will involve: password resets, desktop/laptop setup, patching, technical coordination of new hire/term process, etc. - you will respond to internal users requesting assistance; log and keep records of customer/employee queries, interpret problems and analyze possible causes of hardware and software failure. - identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. - you will research, plan, and perform desktop system maintenance/upgrades including all desktop os patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. - monitor and manage system health of all assigned systems to include evaluating and ...
It administrator location: bogota apply now rosen is a privately-held company with operating companies and research facilities situated in major energy markets worldwide. our organization is driven by technology and is serving the oil and gas industry in more than 100 countries worldwide. with over 3000 employees we have established a leading position and a trusted reputation in the pipeline and facility inspection industry. rosen is the leading provider of inspection and integrity management services for the worldwide oil and gas industry. rosen south america is our operating company with the headquarter in bogota-colombia. our activities and services extend across most of the south american countries mainly in brazil, argentina, venezuela, chile, peru, ecuador, etc.. we are proudly recognized as one of the premier companies of its kind in the region. as we continue our ambition to grow we are currently seeking to fill in the position of: what you can expect provide and ensure identical (secure) software configuration for workstations, notebooks and printers. identification of vulnerabilities and installation of patches. guarantee the correct, repeatable and verifiable installation of operating systems and standard software. maintaining and generating an overview of commercial software installations. ensure identical hardware configurations for workstations, notebooks, servers and printers. maintaining and generating an overview of all hardware. ensure identical hardware and software configurations for mobile phones and corresponding applications. maintaining and gener...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. schedule: monday to friday, 9:00 am – 6:00 pm only resumes in english will be considered contract directly with a u. s.based logistics service...
Direct message the job poster from igt solutions we are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are...
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