Groupcos bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the bilingual team leader role at groupcos groupcos bogota, d. c. capital district, colombia join to apply for the bilingual team leader role at...
Overview colliers engineering & design is seeking a geographic discipline lead with a pls in our columbia, sc survey operation. the gdl is responsible for the professional, technical, management, marketing, administrative, and financial aspects of th...
Team lead, service delivery your potential has a place here with ttec’s award-winning employment experience. as a team lead working on-site in bogotá, colombia, you’ll be a part of bringing humanity to business. #experiencettec. our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do do you love leading? looking for an opportunity to learn more about the industry and gain direct management experience? you'll motivate your team to make sure they're on track to meet both ttec and client metric performance goals. you'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team. you’ll report to the senior manager, service deliverywe’re looking for a leader to act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility. during a typical day, you’ll coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks. motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having t...
Are you a strategic, data-driven marketer with deep google ads expertise, ready to make an impact in digital advertising? step into the role of media buyer (focus: google ads) at tier 11, where you’ll take charge of crafting dynamic multi-platform campaigns that truly deliver results, boost performance, and elevate our clients' digital footprint. if you have a knack for data-driven innovation and a solid history in traffic generation— particularly with google ads —you’ll play a crucial role in pushing the limits of the industry and establishing new benchmarks. join our team of pioneers, and let’s create something amazing together! key details this is a full-time, fully remote position, requiring work in a us-friendly timezone. tier 11 is a full-service digital marketing agency – tiereleven.com . you will initially be hired as an i ndependent contractor. if you have the legal documentation to work in colombia, you intend to transition to employee status in the future. contractors residing in other latam countries will remain contractors. this role is part of the traffic team in the production department , reporting to the head of traffic . benefits at tier 11 clear growth pathways with opportunities to advance within the organization, especially with our anticipated scale in 2025. generous time-off policies to support work-life balance and peak performance. competitive compensation package reflecting your value to our organization. to learn more about our culture and what it's like to work at tier 11, check out these links: glassdoor reviews tier 11 w...
Our client wants you to join a rapidly growing team. as a tax and accounting manager you will be responsible for all facets of engagement and manage numerous engagements at one time. this includes coordinating the interaction of the client and the engagement team, overseeing the engagement planning, fieldwork (if any), and the completion of the engagement. additionally, a manager is involved in certain administrative and practice development functions within the firm and/or department. responsibilities: provide valuable ideas and counsel. regularly act as a trusted business advisor to client peers. supervise and oversee individuals or teams in performing tasks. anticipate and identify complex accounting and tax issues and work closely with the engagement partner in resolving them on a timely basis. perform a timely and thorough review of tax working papers, ensuring that all significant tax matters have been identified, resolved, and documented in accordance with firm policies and professional standards. use technical skills to develop solutions and time-saving ideas. anticipate and identify complex issues and works closely with the engagement principal in resolving then on a timely basis. train others in technical matters. maintain an active contact network and manage day-to-day relations with bankers, attorneys, and clients through leadership of the participation in targeted business, professional, industry, and social activities. instill a sense of team spirit, partnership, enthusiasm, and good morale among the staff, and act as a leader and role ...
Purpose & overall relevance for the organization: acts as finance business partner for gbs cost division by supporting and steering the gbs business planning and tracking to optimize the financial performance and efficiency, preparing timely, accurate and relevant management analysis and information, working closely with relevant stakeholders part of the gbs hub, ensures that all relevant corporate guidelines are applied and followed up by gbs, in reporting, target setting, forecast and budget processes. drive the budget, forecasting and consolidation processes for gbs hub. key responsibilities: - support budgets, quarterly forecasts, and related comments as well as challenge the results while measuring progress on own kpis - generate monthly business review with detailed explanation and analysis - deep understanding of actual numbers to provide insights and transparency hub leader - partners with gbs teams to collect all relevant information for the planning processes, ensuring alignment with corporate controlling guidelines and company targets - assess and report on variances of gbs budget and approved costs, ensuring delivery of accurate financial information, as well as provides recommendations to enable and drive fact-based decision making. - partner with gbs pmo / transformation&adoption / strategy / gbs teams for supporting on specified aspects to support on business case creation - business partnering, including project and cost center support, ensuring consistency and alignment for main drivers in gbs (fte, pex, l&p). - leads allocated projects, implement findings ...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and attention to details ability ...
About the role this vendor claims analyst is responsible for creating vendor claims for various activities to be sent to td synnex vendor partners for reconciliation and collection. the role identifies, researches and resolves items to minimize risk and maximize profit. responsible for all vendors claim and reconciliation processes for vendor promotions, marketing activities, price protection and vendor rebates. what you'll do performs daily and monthly accounting processes and transactions. prepares and submits financial claims (special pricing, marketing, rebate, etc.) to vendors per required formatting and deadlines. completes various account analyses and/or account reconciliations. researches and resolves issues and claim denials received from vendor. resolves and escalates issues to management in a timely manner. general understanding of the business outside of vendor claims and operations. what we're looking for intermediate to advanced english proficiency entry level (0 to 1 years of relevant work experience) high school graduate required associate degree preferred possesses strong data entry skills. able to recognize and attend to important details with accuracy and efficiency. understand, communicate, and collaborate effectively with people across various identities. possesses strong organizational and time management skills, driving tasks to completion. able to constructively work under stress and pressure when faced with high workloads and deadlines. able to use relevant computer systems and applications at a basic level. able to be immobile for long extended per...
Televisaunivision is the leading spanish-language media company in the world! we’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. we’re growing our offerings and building on our successful streaming platform vix. the product management team at televisaunivision for vix streaming is looking for a senior product manager, partnerships, to join our dynamic team! the partnerships product team plays a critical role in driving growth and enhancing the vix user experience by developing and managing strategic partnerships. we collaborate closely with internal and external stakeholders to integrate new features, content and services that deliver value to our subscribers. in this role, you will be responsible for leading the product roadmap and execution for key partnerships, driving innovation and ensuring successful integration of partner solutions. you will work closely with cross-functional teams, including engineering, design, marketing, pmo and business development to deliver exceptional user experiences. about you: you are a passionate and results-oriented product leader with a proven track record of success in developing and launching innovative products. you thrive working in a cross-functional role in a collaborative environment, fostering mutual respect and influence across teams and partners to achieve shared goals. you are a servant-leader, prioritizing the needs of your team and empowering them to succeed. you have enough technical background to talk to the engineering teams and great commu...
El objetivo principal del puesto de líder técnico qa es garantizar la entrega de productos y servicios de software de alta calidad mediante la dirección y coordinación de todas las actividades de control de calidad. este puesto existe para establecer y mantener procesos de prueba robustos, asegurando que todos los proyectos cumplan con los estándares funcionales, de rendimiento y de seguridad. el líder técnico de qa se distingue por combinar su experiencia técnica con habilidades de liderazgo para gestionar equipos, tiempos, optimizar los flujos de trabajo y garantizar la alineación con los objetivos de la organización y de los proyectos. será responsable de la estimación, planificación, ejecución y supervisión de las actividades de aseguramiento de calidad (qa) en los proyectos asignados. este rol incluye la gestión de pruebas manuales y automatizadas, el control de la etapa de certificación, la gestión de incidentes y la coordinación efectiva con equipos internos y externos. además, deberá garantizar el cumplimiento de fechas, hitos y requerimientos funcionales, así como la identificación y mitigación de riesgos. el objetivo principal del puesto de líder técnico qa es garantizar la entrega de productos y servicios de software de alta calidad mediante la dirección y coordinación de todas las actividades de control de calidad. este puesto existe para establecer y mantener procesos de prueba robustos, asegurando que todos los proyectos cumplan con los estándares funcionales, de rendimiento y de seguridad. el líder técnico de qa se distingue por combinar su experiencia técn...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect the ideal candidate will enjoy this challenging environment that provides the opportunity for exposure to the countless interactions of a global tax department operating in today's rapidly changing environment. in this position you will be responsible for preparing and reviewing workpapers related to us federal and us state income tax compliance. the compliance forms are prepared by a third party. additionally, you will assist in the preparation and review of workpapers used in the us groups' financial reporting under asc 740. the position requires a tax professional with us income tax compliance and asc 740 experience. how you'll create impact prepare and review workpapers associated with us federal income tax returns, quarterly estimates, and extensions. prepare key aspects of asc 740 global ...
Resumen customer service associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a customer service associate? respond to all customer inquiries. provide excellent customer service by being a good listener. work with confidential customer information, while treating it sensitively. aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an intermediate english speaker who’s empathetic, responsible, and proactive. a good listener who likes helping others. enjoy: 40 hours a week. weekends off. a salary of $2'035.000 performance bonuses growth opportunities experience is not required. paid training long-term contract. career development programs coworkers fund volunteering program connect with other cultures and be part of the world's largest interactions team....
Position overview: we are looking for a detail-oriented and proactive compliance manager to oversee and execute routine compliance operations. this role is critical in ensuring our ongoing communication with banks and internal teams remains consistent, transparent, and aligned with local and international regulations. the ideal candidate has strong organizational skills, is highly responsive, and can effectively follow up on open compliance items and banking matters. key responsibilities: manage day-to-day compliance operations, ensuring routine checks and reports are completed timely. maintain regular communication with partner banks to monitor ongoing compliance requirements and respond to inquiries. follow up with banks and internal departments to ensure proper documentation, updates, and adherence to aml/kyc requirements. track and report the status of ongoing compliance tasks and ensure follow-through on open action items. support the onboarding of new financial partners by coordinating required documentation and risk assessments. assist in maintaining internal compliance records and ensure they are audit-ready. collaborate with cross-functional teams, including legal, operations, and trading, to ensure compliance best practices are followed. stay updated on applicable regulations in the digital asset and financial services space and flag any changes that may impact operations. requirements: bachelor’s degree in law, finance, business, or a related field. 3+ years of experience in compliance, preferably in the financial services or crypto industry...
Description: . what you can expect: as a lac reward manager, youll support multiple client groups in partnership with the senior people partners and business leadership. youll be a well-rounded, experienced rewards professional who thrives in working in a highly matrixed environment. youll have the ability to partner with hr and business leaders to develop innovative and scalable solutions aligned with business needs to enhance and grow the business. youll provide insights and assess the effectiveness and quality of plans, programs, and processes. youll analyze data and formulate recommendations, as well as implement and maintain programs. in this role, youll report to the marsh & mercer lac rewards leader and be part of a global rewards center of excellence. youll participate in projects across marsh mclennan, increasing your visibility and impact. whats in it for you? a company with a strong brand and strong results to match. working in a faced paced environment where change and innovation are a constant. a culture of internal mobility, collaboration, and extraordinary career opportunities through our four businesses: marsh, mercer, guy carpenter, and oliver wyman, each consistently ranked the industry leader in their fields. competitive salary and benefits. employee resources which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations. we will count on you to: serve as a subject matter expert by providing senior level compensation consulting support to hr and lines of busi...
Enterprise customer success manager bogota, colombia – flexible workplace join schneider electric’s high-impact enterprise customer success management team and help shape the future of digital infrastructure for some of our most valued clients across south america. we’re passionate about empowering our customers to unlock the full power of ecostruxure it—moving beyond monitoring to proactive, data-driven strategies that keep their operations resilient, efficient, and ready for what’s next. about the role as an enterprise customer success manager, you’ll be the trusted advisor and primary point of contact for a select portfolio of high-value ecostruxure it customers based in south america. from onboarding through every milestone of their journey, you’ll ensure our clients achieve their goals, realize maximum value from our solutions, and are always a step ahead in a rapidly evolving digital landscape. your expertise will help customers seamlessly adopt platforms like data center expert, it advisor, netbotz, and it expert—while you identify opportunities for growth, innovation, and long-term partnership. what you’ll do build deep, consultative relationships with vip customers, guiding them from post-sale onboarding through ongoing success and value realization lead regular check-ins and strategic business reviews, ensuring customers are on track to meet their unique goals and kpis. dive into customer challenges and ambitions, delivering tailored advice, best practices, and proactive recommendations for platforms like data center expert, it advisor, netbotz, and it expert. spo...
* descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. * misión del cargo: realizar seguimiento operativo (que se de cumplimiento a todos los procesos de bitácoras y conexiones, realizar malla de turnos.. * funciones del cargo: brindar acompañamiento a los agentes de la cuenta. velar por el cumplimiento de los indicadores operativos de la cuenta, ser un líder positivo con sus compañeros de trabajo, poyar al coordinador en las diferentes tareas solicitadas por el cliente, “todo archivo realizado debe ser validado por el coordinador en cargado de la cuenta”. * requisitos: -· bachiller, técnico o tecnólogo -· experiencia de (6) meses como controlador logístico o (3) meses en servicio al cliente. -· manejo de herramientas ofimáticas, análisis y gestión de información. * condiciones oferta: * sueldo neto mensual: 1600000 * beneficios: -plan ...
Job description at zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered, and recognized. what you can expect the global supply chain reporting and analytics senior analyst is responsible for designing, developing, and deploying advanced machine learning models and data-driven solutions to enhance business reporting, generate actionable insights, and support strategic decision-making. this role sits at the intersection of data engineering, analytics, and software development, requiring both deep technical expertise and strong collaboration skills. how you'll create impact • design and implement scalable machine learning models and algorithms to solve complex business problems, such as predictive analytics, anomaly detection, and automated reporting. • develop and optimize data pipelines to ingest, preprocess, and transform large, complex datasets for analytics and ml model training. • build,...
We connect talented tech professionals in latin america and canada with remote career opportunities at innovative startups worldwide. we specialize in finding roles that align with your skills, experience, and career goals. our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career. about the company our client is revolutionizing legal technology with ai-driven tools that enhance efficiency and accessibility for legal professionals. they are undertaking high-impact technology transformation, partnering with a high-volume immigration law firm to optimize workflows and streamline processes. join them in building the future of legal tech, where impactful innovation meets user-centric design 🚀 role overview the tech lead (senior staff or principal engineer) will play a critical role in defining and executing the technical strategy of our core platform. this high-impact role is focused on architecting solutions, guiding engineering teams, and ensuring we meet rigorous standards for scalability, performance, and security. as a senior technical leader, you’ll collaborate closely with the cto, cpo, infrastructure architect, and other executive stakeholders, bringing deep technical expertise to influence and drive key decisions. key responsibilities technical leadership : serve as the primary technical authority on the team, making architectural decisions, defining best ...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! job description we are looking for an experienced and experienced process improvement leader to join our lcs operational excellence team. you will lead programs to improve processes, increase efficiency, and implement sustainable changes across our organization. the process improvement leader will report to the business process excellence manager and support lifecycle services (lcs) in delivering on their targets by guiding change and implementing programs that reduce costs, increase efficiency, and enhance the customer and employee experience. our projects aim to deliver yearly savings and lead long-term results. you will work in collaboration with a diverse team of business process leaders and subject matter experts. you will also build relations with different departments to enhance visibility on main programs, ensure projects are prioritized, guide agreement, and meet main goals. your responsibilities...
At abb, we help industries outrun - leaner and cleaner. here, progress is an expectation - for you, your team, and the world. as a global market leader, we’ll give you what you need to make it happen. it won’t always be easy, growing takes grit. but at abb, you’ll never run alone. run what runs the world. this position reports to: service sales manager your role and responsibilities in this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. each day, you will focus on installed base (ib) penetration and selling the entire service product portfolio. you will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. the work model for the role is: hybrid this role is contributing to the motion services business area in colombia. you will be mainly accountable for: - penetrating into ib, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and abb. - understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed. - generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios. - acting as a marketer/salesperson of abb’s service products and solutions during marketing activities (campaigns, trade fairs, exhi...
Career opportunities with vector force development a great place to work. current job opportunities are posted here as they become available. engineering technician i location: canon city, colorado reports to: engineering manager are you ready to advance your engineering career in a dynamic production environment? our client, a leader in their industry, is seeking an engineering technician i to join their team in canon city, colorado. this role is crucial for supporting operational objectives and ensuring the smooth flow of the production process through various engineering tasks. key responsibilities: - review project instructions and blueprints to determine specifications, procedures, and objectives. - utilize computer-aided equipment to compute mathematical formulas and develop detailed specifications for components and machinery. - collaborate with cross-functional teams to design, layout, or detail components and systems; resolve design issues as needed. - prepare and modify dxf files as required. - inspect, review, and correct technical drawings to ensure clarity and accuracy. - design scale or full-size blueprints for equipment and components. - create schematic, orthographic, and angled views to illustrate functional relationships of assemblies, systems, and machines. - verify dimensions of materials, components, or assemblies for conformance to specifications. - evaluate designs by measuring drawing dimensions and comparing against original specifications. - analyze existing product data and worksheets to determine basic specifications. - work closely with ...
Get ai-powered advice on this job and more exclusive features. i’m helping kira financial technology find a top candidate to join their team full-time for the role of exec assistant & hr associate. you'll manage team operations and hr while supporting the ceo. compensation: usd 1.5k - 1.75k/month location: remote: colombia mission of kira financial technology: "we help any business launch embedded fintech products." what makes you a strong candidate: - you are proficient in travel expense management, recruitment, event coordination, employee onboarding, employee records management. - english - fully fluent responsibilities and more: **location:** remote (with occasional in-person events) **employment type:** full-time **about the company** ares’ mission is to leverage blockchain to bank the 1 billion underbanked. ares provides companies the entire 1st-to-last-mile infrastructure to launch global payment defi products (ie, usd wallets, remittances, payroll) - in one integration. we’ve grown to $1.5m arr since our mvp last spring. they company is based in miami and mexico, and was founded by payment executives from coinbase and stori card and the founders of littio and arcus (sold to mastercard). **about the role** we’re looking for a highly organized and proactive **executive assistant & human resources analyst** to support our growing team. this hybrid role offers the opportunity to work closely with leadership, drive team culture, and play a key role in recruitment and hr operations. it’s an ideal position for someone looking to build a long-term career i...
¡Únete a nuestro equipo! estamos buscando conductores para formar parte de una importante compañía del sitp. si tienes licencia de conducción vigente c2 o c3, sin comparendos y deseas ser parte de una empresa líder en el sector transporte, ¡esta es tu oportunidad! debes tener experiencia de 6 meses en conducción de vehículos de 2.5 toneladas o haber laborado en el sistema. requisitos: licencia de conducción c2 o c3 vigente sin comparendos educación mínima: básica primaria ofrecemos: salario promedio: $2.300.000 (básico+ bonos de alimentación y productividad prestacionales) horarios: domingo a domingo con día compensatorio beneficios: rutas de acercamiento y fondo de empleados contratación directa con la compañía a término indefinido oportunidad de crecimiento a partir de los 6 meses patios disponibles: bosa brasil, tierra buena, san bernardino y suba salitre ¡postúlate ahora!...
¡estamos buscando un/a coordinador/a de selección bilingüe para nuestro equipo! perfil: - profesional en psicología, administración, recursos humanos o carreras afines. - nivel de inglés avanzado (b2 o superior), con manejo fluido tanto oral como escrito para entrevistas, informes y documentación. - experiencia mínima de 2 a 3 años como coordinador en procesos de selección masiva - manejo de equipo condiciones: - horario: lunes a viernes 8:00 a.m - 6:00 p.m - contrato a término indefinido - 100% presencial bogotá - salario: $5.000.000 si cumples con el perfil y buscas un nuevo reto profesional, ¡te queremos en nuestro equipo!...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next staff software engineer in the efficiency engineering team in services operations. about the job this position is needed to directly influence the development and deployment of our solutions, improving operational efficiency and enhancing customer experiences. this role is pivotal in guaranteeing that efficiency engineering is equipped with the expert talents required to consistently deliver cutting-edge software and data science solutions. joining this team offers the opportunity to work on cutting-edge software and ai/ml projects, contributing to innovative solutions that drive efficiency and customer success at a global scale. success means delivering high-quality products on time, effectively collaborating with cross-functional teams, and significantly contributing to twilio’s strategic goals. responsibilities in this role, you’ll: - co-lead the design and development of ...
**passionate about the world of tech?** what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a **customer support consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes **what you will do**: - provide product information and assist with sales-related questions - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers’ sensitive information - maintain working knowledge of our client’s products and services - communicate with developers and other departments of various it companies **what you need to succeed in this role**: - excellent english skills (at least c1 for both spoken and written) - **experience in customer service within a saas or cybersecurity company**: - comfortable with technology and eager to learn new tools - kpi-driven, with a clear understanding of performance metrics - hands-on experience with crm (zendesk preferred) - creative thinker, able to propose alternate solutions when needed - patience and resilience when handling complex cases or difficult customers. - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) **who we are**: supportyoura...
Rockwell automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that's you we would love to have you join us! job description as a senior engineer specializing in observability, you will deploy and manage technology to improve enterprise application reliability and performance optimization through advanced monitoring, logging, and tracing practices. reporting directly to the technical lead of observability platforms, you will collaborate with application owners to implement observability solutions. your efforts will provide our organization with relevant insights into the behavior of our critical applications, ensuring proactive identification and resolution of issues before they impact our customers. your responsibilities: - monitor system integration: you will, administer and integrate monitoring systems into our bigpanda monitor of monitors (mom), providing a comprehensive "pane of glass" for our virtual integrated command center operators. - advanced observability solutions: you will implement and a...
Es una de las posiciones clave en el departamento de operaciones. es el responsable final de los resultados operativos y del desarrollo de los empleados durante su turno, además de ser el punto de enlace entre la dirección y el personal, por lo que d...
Si te apasiona el manejo de equipos o el liderazgo en call center y cuentas con experiencia desempeñando esa labor, esta es tu oportunidad. somos una importante empresa bpo que también brinda servicios de telecomunicaciones y contact center a nivel m...
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