Involves the completion of administrative tasks and coordination related to front-line operations, including data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. while operational tasks may ...
4 weeks ago be among the first 25 applicants this isn’t just a job — it’s your launchpad. at lamassu media, we’re building more than a call center — we’re building a movement. we want the bold. the driven. the ones who walk in hungry and walk out leg...
We are looking for: position: sales agent work for base salary + monthly uncapped commissions and a hiring bonus up to 600,000 hours (cot): work 40 hours monday to friday 08:30-17:30 (we do not work on major us holidays) immediate contract for this job you must: -english b2 or c1 -experience in sales or telemarketing. -full time availability. -have outstanding communication skills. - have a sales or negotiations background ( +3 years of proved experience). - know how to multitask and work under pressure. - accept and provide feedback. - be responsible and ready to work. #j-18808-ljbffr...
The opportunity at valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: what we do our values our workplace the borderless framework we work in the role we are seeking a technical leader with strong expertise in vtex io , faststore , and modern frontend technologies to join our growing vtex division. the ideal candidate combines hands-on technical skills in react, javascript, and e-commerce architectures with leadership abilities to guide and mentor developers, ensure technical excellence, and support project success. role responsibilities lead the technical design and architecture for vtex projects, ensuring best practices and quality standards. review, guide, and approve technical solutions proposed by developers. conduct code reviews and technical mentoring to help team members grow and deliver better quality. collaborate with project managers, architects, and stakeholders to align technical direction with business goals. identify technical risks early and propose mitigation strategies. continuously research and advocate for new tools, frameworks, and methodologies to keep the division at the cutting edge. ensure that projects maintain performance, scalability, and security standards. act as a point of escalation for complex technical issues during project delivery. contribute to internal knowledge bases , best practice repositories , and technical...
Compartir facebook empresa netex usa descripción de la empresa freight forwarding company departamento distrito capital localidad caracas, east. tipo de contratación tiempo completo descripción de la plaza as a virtual assistant for netex , you will be responsible for receiving calls, handling emails, assisting in billing, data entry, and supporting company operations. schedule: 9am to 5pm eastern time monday to friday. requirements: advanced oral and written english language skills. experience in similar roles (preferred, but not required, as we will provide training). computer and microsoft office suite management skills. experience in customer service (preferred, but not required). responsibility and immediate availability. temporary requirements: a fast and stable internet connection that can support sip calls (we will conduct a test to verify this). a computer with a proper headset for your work. the headset needs to be over-the-ear headphones with a high-quality mic. a smartphone that can receive sip calls (optional). quiet place to work. you are an ideal candidate if you have the following: -communication skills: you must be able to communicate effectively with clients and vendors verbally and in writing. you must be able to write clearly and concisely as well as speak confidently and professionally. -strong organization skills, with the ability to manage multiple tasks and projects, prioritize workload, and meet deadlines -effective time management skills, with the ability to work independently and efficiently, without supervision or distraction. -problem-so...
Are you an established real estate agent feeling capped at your current brokerage? ready to stop drowning in administrative tasks and start focusing on what you do best – closing deals and serving clients? vybe realty is seeking driven, experienced real estate professionals who are ready to amplify their success. we're a full-service brokerage built on innovation, collaboration, and an unwavering commitment to agent empowerment. at vybe, we handle the admin and paperwork, so you can dedicate your time to high-production activities and client relationships. why partner with vybe realty? scalable support & mentorship: access dedicated support staff, tailored mentorship, and ongoing training designed to elevate your existing business, not rebuild it. productivity-enhancing technology: leverage cutting-edge crm systems, marketing automation tools, and data analytics platforms to streamline your operations and boost your efficiency. focus on your clients, not paperwork: our model is designed to free you from administrative burdens, allowing you to maximize your client-facing time and increase your production. collaborative & growth-focused culture: join a dynamic, supportive team that fosters growth through collaboration, team-building, social events, and recognition. internal referral network: benefit from our relaunched internal referral program, designed to generate more business opportunities from within our talented agent community. responsive leadership: experience a leadership team that is committed to making processes easy and providing the support you need to thrive. re...
Kaplan bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the admissions officer role at kaplan kaplan bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants join to apply for the admissions officer role at kaplan job description job title admissions officer job description job description summary job description the group executive is responsible for selling and booking group programs and young learner (yl) products, with a focus on b2b client engagement. this includes handling inbound and outbound sales communications, building strong relationships with agents, identifying new business opportunities, and supporting client retention and reactivation strategies. the role also involves promoting the alpadia upp germany program and managing a full sales pipeline, from quote to post-sale customer support. key responsibilities sales & business development handle inbound/outbound calls and follow up on quotes and inquiries (english & spanish). generate and manage leads through cold calling and database outreach. identify new business opportunities with private/public institutions. develop client relationships and schedule meetings with key decision-makers. maintain salesforce crm and internal systems for accurate booking and reporting. meet and exceed individual and team sales targets. customer care provide high-quality support before, during, and after booking. resolve issues, manage cancellations/postponements, and escalate complaints a...
Salary starting at $3.600.000 cop/month (commensurate with experience) city: bogota country: colombia about us we are experts in streamlining and scaling healthcare services. quality health care starts with the first hello . we make sure that this and all other interactions are in the right hands. discover how apollo xcm can help innovate, grow, and transform your medical practices and facilities. job description this is an on-site position based in bogota, colombia. only applications in english will be reviewed. medical experience is not required for this role. candidates with a background in hospitality / customer service are encouraged to apply! apollo xcm is looking for the best 'patient relations specialist' who will be responsible for providing excellent customer service to patients, answering all phone calls, text messages, and emails, as well as facilitating and coordinating communication between patients, family members, and medical staff. what you'll be doing: scheduling patient appointments and making reminder calls. obtaining patients' addresses, contact details, insurance information, and medical records. updating and verifying patient information. answering, investigating, and directing patient requests to the appropriate medical staff member and following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. performing administrative and clerical duties, such as e-filing paperwork, entering payments, issuing invoices, among others. participating in the construction of standard operating procedures and making contributions to ...
¿tienes experiencia brindando soporte técnico y te apasiona ayudar a otros a resolver sus problemas tecnológicos? ¡entonces esta oportunidad es para ti! ¿qué harás en este rol? brindar soporte de primer nivel (l1) para incidentes de ti y solicitudes de usuarios finales. registrar y categorizar tickets en servicenow . resolver problemas o escalarlos, orientando a usuarios en el uso de microsoft 365 y aplicaciones sap . garantizar la correcta transferencia de información y documentación entre turnos 24/7. brindar soporte en windows , escritorios virtuales, sap gui, m365, e instalación y parcheo básico de software. utilizar herramientas de soporte remoto como rdp, anydesk y teamviewer . diagnosticar y resolver problemas en impresoras y periféricos . aplicar conocimientos en active directory y redes ( wifi, vpn, dns ). trabajar con plataformas itsm y herramientas colaborativas. ️ 4 años de experiencia en roles de soporte técnico l1 remoto. ️ dominio de herramientas de gestión de tickets ( servicenow o similar ). ️ experiencia brindando soporte remoto. ️ conocimientos en windows, m365, active directory, sap y redes (wifi - vpn - dns). ️ experiencia en entornos corporativos 24/7. ️ buen manejo de documentación, comunicación efectiva y habilidades de trabajo en equipo. ubicación: colombia – trabajo 100% remoto disponibilidad para trabajar bajo calendario de usa modelo de trabajo: turnos rotativos 24/7 si tienes actitud proactiva, excelente atención al detalle y te motiva ofrecer un servicio técnico de calidad, ¡te estamos esperando! postúlate ahora o comparte esta oportunidad con ...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. corporate travel agent at bairesdev we are looking for a corporate travel agent to join our business administration team. you will be responsible for coordinating all aspects of inbound and outbound travel planning for employees and clients, visa cases, and expatriate and relocation management. what you will do: research, arrange, and coordinate travel, transportation, lodging, medical insurance, meals, car rental, and other ancillary needs according to requirements and budget to ensure safe and efficient travel operations. provide first-level support to managers on global mobility travel policies, processes, and operations. maintain knowledge of travel methods and requirements, as well as government rules and regulations in various destinations, such as passport and visa laws and tariffs. lead the execution of the visa strategy. conduct research, negotiate, and manage corporate agreements with tour operators, airlines, lodging (hotels and housing), transportation companies, and insurance companies. prepare cost project...
Company description *for our review process, we kindly ask that your cv be in english* nielsen brandbank’s database estate consists of sql server databases in several different environments, hosted in microsoft azure. the database administrator will be responsible for providing support for multiple database platforms across different environments. areas of focus will consist of: maintaining performance; incident investigation; configuration and administration; integrity and high-availability. job description . contribute to the sql database roadmap and strategy for the adoption of cloud technologies. · maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring. · ensure backup procedures are in place and available for disaster recovery procedures. · maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback. · provide administration and support for areas surrounding security, sql agent jobs, ssis packages. · provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations. · support and deliver database related code deployments across all platforms and environments for other it teams. · ensuring adherence to principle of least privilege with regards to security and access permissions in all environments. · provide continual performance tuning and optimisation ideas/solution with relevant information/understanding to suppo...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. job summary the ai transformation strategist plays a key role in identifying and implementing business process improvements using existing ai technologies such as large language models (llms), low-code platforms, and automation tools. this hybrid role—part strategist, part hands-on builder, and part advisor—involves working with internal teams and clients to audit operations, design ai-powered workflows, and deploy intelligent agents that enhance efficiency and impact. rather than building models from scratch, the focus is on leveraging tools like chatgpt, claude, langchain, make, and zapier, with enough technical understanding to guide implementations and collaborate with developers effe...
At valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: ideal candidates will have strong systems thinking and a passion for automation, with a deep understanding of devops principles and tooling. they will have hands-on experience working across complex enterprise platforms and will have developed a mindset focused on scalable operations, observability, and process consistency. while they may have picked up scripting and tooling along the way, it will have come in service of solving meaningful technical challenges—not just to check a box. valtech is looking to hire a devops engineer to support a growing suite of digital commerce platforms, including salesforce commerce cloud, fluent commerce, and salesforce marketing cloud. if you are passionate about devops, infrastructure-as-code, platform observability, and integrated release management—and want to make a tangible impact across client delivery teams—read on. role responsibilities design, implement, and maintain ci/cd pipelines using bitbucket and jenkins to support code deployment across sfcc, fluent commerce, and sfmc. build and maintain platform-specific run books, sops, and kedb documentation to enable consistent incident handling and operational readiness. manage and optimize infrastructure observability using elk (elasticsearch, logstash, kibana) and integrated logging tools to ensure proactive mo...
Flying is easy, isn't it? you are used to catching planes to fly all around the world. check in, print your boarding passes, drop your bags, go through security, then board the plane... it's no rocket science. is it really that simple? do you really know how it works behind the scenes? are you curious to know what it takes to be cleared to fly by the regulatory authorities? how the check-in agent will charge you for excess baggage or kindly waive the excess? have you ever wondered what happens when a flight is delayed or cancelled? how does the airline make sure that you get your connecting flight? this is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. we are managing the world leading airline passenger servicing system - a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. we're looking for enthusiastic qa engineers to work with our developers and product analysts and help us to assurance the quality of the solutions and fixes delivered to our customers in our departure control system (dcs) product of customer management to address these. the role is based at our bogota development center. you will join the team that maintains the software that handles the complex logic to manage the baggage, ancillary, regulatory and all processes related to flights at the core of the amadeus dcs customer management application. summary of the role: as a qa your mission i...
Job description - guest service agent (hot0bpmt) job description guest service agent ( job number: hot0bpmt ) work locations work locations : hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acc...
Current job opportunities are posted here as they become available. licensed life insurance agent real fast income no cold calling. unique sales and ownership opportunity. commission only position are you someone who has the ambition and drive to make $100,000+/year but lacks the right opportunity? are you accountable, coachable, and possess a positive mental attitude? if you are that person then we are looking for you! we are one of the largest insurance distribution groups in the united states that specialize in selling mortgage protection (life insurance to homeowners), final expense, and retirement planning. with mortgage rates at an all time low we are being flooded with requests to protect families. job details: full-time or part-time- commission only we are actively hiring licensed and non licensed agents who have strong sales and/or team building backgrounds to join our team. we will train you from beginning to end on how to be successful in our industry using our simple step-by-step selling system. many of our top agents are currently on track to make over $300,000 this year. if you are not licensed yet, we can help point you in the right direction to become a licensed agent before you can be officially hired. you must be a us citizen in order to apply. responsibilities: we provide: • the ability to build your own business and earn a passive income • ability to transfer ownership of your business & passive income to loved ones in the event of death • an equity bonus in which you receive a percentage of our total monthly net sales • the best compensation in the indu...
Join to apply for the executive assistant & data coordinator role at job duck 1 day ago be among the first 25 applicants join to apply for the executive assistant & data coordinator role at job duck get ai-powered advice on this job and more exclusive features. job duck is hiring an executive assistant & data coordinator for ambitious, culturally diverse, curious minds seeking booming careers, job duck unlocks and nurtures your potential. we connect you with rewarding, remote job opportunities with us-based employers who recognize and appreciate your skills, allowing you not just to survive but thrive. as a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the great place to work certification for 4 years in a row! role overview we’re seeking a detail-oriented and highly organized executive assistant & data coordinator to join our team. this role supports various operational and administrative functions, including data entry, calendar coordination, basic filings, and workflow tracking. the ideal candidate is a fast learner who enjoys organizing information, managing processes, and supporting ongoing system improvements. you’ll play a key role in keeping our backend operations running smoothly. your responsibilities will include but are not limited to: data entry into crm, project management, and billing systems calendar management and scheduling entry and tracking of contractor time entries and expenses managing business entity formations, qualifications, cancellations, and publications coordination of agent representati...
About addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day. about the role empower addi's operations tea...
Remote customer service specialist (full-time) remote customer service specialist (full-time) remote position | must be based in colombia join our growing team! we’re looking for a customer service specialist who’s passionate about helping people and ready to grow with a fast-moving company. what you’ll do: handle incoming calls and provide excellent customer support assist clients with inquiries and resolve issues efficiently manage your time effectively to meet daily goals coordinate internally to ensure smooth operations monday to friday: 7:30 am – 5:00 pm (est) saturday: 7:30 am – 3:00 pm (est) preferred qualifications: previous experience in customer service time management and multitasking skills familiarity with logistics or dispatch is a plus a proactive attitude and genuine desire to grow professionally this is a remote role with opportunities to learn, grow, and become part of an ambitious and supportive team. ready to make an impact from anywhere? apply now and let’s grow together! submit your resume or reach out via dm for more info. seniority level seniority level entry level employment type employment type full-time referrals increase your chances of interviewing at usa dumpster and recycling by 2x sign in to set job alerts for “customer service specialist” roles. customer service agent (bogota, colombia remote) bogota, d.c., capital district, colombia 1 week ago customer service associate english virtual work from home 40 hrs seasonal customer service assistant (fully remote) bogota, d.c., capital district, colombia 1 day ago bogota, d.c., capital district, c...
B2+ or c1 english level (written and verbal) 3 years of global forwarding experience acerca de nuestro cliente our client is a well-known company that provides logistics and supply chain solutions, specializing in freight transportation, customs brokerage, and global trade services. descripción the global forwarding agent oversees and coordinates the shipment process for their designated clients. they ensure that customer needs are met with accuracy and efficiency. their role involves managing and supervising each shipment's tasks, handling daily communication, reporting, and email correspondence. the candidate takes full responsibility for the success of their assigned accounts. responsibilities: understand international shipping processes, documents, and terminology from order to delivery. accurately input financial details for correct customer billing. use industry knowledge and problem-solving to improve processes and resolve challenges. coordinate shipment tasks to meet customer sop requirements (bookings, alerts, filings, deliveries, invoicing). manage and update shipments in navisphere with accurate data. understand pricing and provide quotes based on customer and network needs. offer tracking services and generate shipment documents. ensure high data integrity, including shipment details, incoterms, routing, and documentation. build strong customer relationships by responding promptly and resolving issues. communicate clearly and effectively with customers, agents and vendors. perfil buscado (h/m) we are currently looking for the next global f...
About us at first line software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. our global team brings together technical expertise and a strong commitment to quality across industries and technologies. we work closely with our clients to deliver projects that make a real difference. about the role we are looking for a senior zendesk ai data entry specialist to support a zendesk ai implementation project. you will play a key role in developing and validating intents and entities for our ai models by working with historical zendesk ticket data. this position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts. requirements ai experience, especially in customer service automation or intent tagging previous qa or audit experience fluent english skills familiarity with zendesk (especially from the agent/ticket handling side) high attention to detail and ability to follow structured processes basic excel skills (filtering, sorting, simple formulas) ability to work independently and handle repetitive tasks with consistency strong project management skills to handle 34 active ticket launches at once good communication with internal teams to support model improvement experience using jira to track progress and qa findings must be located in the eastern or central time zone responsibilities review bulk lists of zendesk ticket ids and extract relevant customer request text copy and paste e...
Title: specialist ofr (freight forwarding) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities : respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (through phone calls and emails as required). ocean operational knowledge covering shipment creation, track and trace and delivery at destination. enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer. meet all commitments to the customers in terms of follow-up/ongoing communication. follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer. exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer. accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales. record any customer complaints; solves customer complaints or assigns tasks to other functions. well versed with freight forwarding terms especially incoterms and ways to connect locally to offer best solution to end ...
Heatron bogota, d.c., capital district, colombia heatron bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. empresa líder en el sector de servicios busca incorporar nuevos talentos en su equipo de asesores de atención al cliente para nuestro call center. si eres una persona proactiva, dinámica y con habilidades en brindar atención al cliente, ¡esta oferta es para ti! funciones principales del puesto atender llamadas o chats de los clientes de manera cortés y profesional. resolver las consultas y preocupaciones de los clientes de manera rápida y precisa. proporcionar información y asesoramiento sobre los productos y servicios de la empresa. mantener registros precisos de las conversaciones y transacciones con los clientes. requisitos del puesto técnicos, tecnólogos o estudiantes universitarios hasta 7mo semestre experiencia de 6 meses como asesor de atención al cliente call center, en chats habilidades comunicativas y persuasivas, con capacidad para generar interés en los clientes. orientación al logro de objetivos y resultados. capacidad de trabajo en equipo y adaptabilidad a diferentes situaciones. disponibilidad para trabajar de lunes a sabados (festivos), cumpliendo una jornada laboral de 47 horas semanales. ofrecemos horarios de lunes a domingo y festivos rotativos salario básico de $1.423.500 + aux transporte $200.000 + comisiones $300.000 prestacionales contrato con todas las prestaciones de ley (eps,arl, fondo de pension, y caja compe...
Full-time appointment setter - property management industry (remote) full-time appointment setter - property management industry (remote) 3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. schedule: monday to friday, 9 am - 5 pm (mountain time) type: full-time | remote industry: corporate housing / property management we're looking for two highly motivated appointment setters to join a growing property management company that specializes in offering better leasing solutions to underperforming rental properties across the u.s. as part of our sales development team, your main responsibility will be cold calling property owners and managers from curated lead lists (40,000+ contacts) to introduce our service and book qualified appointments . all calls follow a proven script with a successful track record. the sales team will take over after the appointment is set — your focus is on opening doors. what you'll do conduct outbound cold calls to property owners/managers using provided call lists follow a clear script and objection handling faq to guide conversations qualify prospects and schedule appointments for the sales team track outreach activities in our crm (close) collaborate closely with the team for feedback and continuous improvement requirements what we're looking for fluent english with a neutral or light accent (required) experience in cold calling or appointment setting (preferred but not required) comfortable speaking with u.s. property owners or managers strong communi...
Hey, it's time for you to join us and show the world that we are the company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything , where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission check out how it will impact our ecosystem: payments agent cx is responsible for providing specialized support to our commercial partners regarding payments. this role requires analytical skills, attention to detail, and a strong focus on customer service to ensure a smooth, timely, and effective experience for our restaurant vertical partners. main responsibilities: attend to and manage inquiries or claims related to payments from our commercial partners. analyze, identify, and resolve inconsistencies or issues in the payment flow. follow up on open cases, ensuring complete resolution within the defined slas. escalate cases that require intervention from other departments (such as finance, legal, or technology). use tools like excel and internal databases for data analysis and report generation. maintain clear, empathetic, and effective communication with partners throughout the management process. required profile: student or graduate in administration, fin...
2 days ago be among the first 25 applicants direct message the job poster from igt solutions we are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are looking for the position of bilingual real time analyst, focusing on monitoring and optimizing real-time performance to ensure optimal staffing levels and service delivery. this position requires strong analytical skills, attention to detail, and effective collaboration with various departments. requirements to apply: • bachelor's degree in business administration, statistics, or related field. • proven experience in workforce management or related field. • proficiency in workforce management software (e.g., verint, genesys, aspect) and microsoft excel. • strong analytical skills and attention to detail. • excellent communication and interpersonal skills. • ability to work effectively in a fast-paced environment and adapt to changing priorities. • knowledge of call center operations and terminology is a plus. • to have experience as analyst 1+ year is a plus. job responsibilities: • monitor real-time performance metrics, including call volumes, service levels, and agent adherence. • make real-time adjustments to staffing levels and schedules to maintain optimal service delivery. • communicate with operations teams to address staffing gaps and service level issues promptly. • analyze historical data and trends to identify opportunities for improvement in staffing and scheduling. • prov...
We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. through our custom-made tech (re)activation cloud, we communicate with players around the world to promote our client’s platforms, while making sure they play responsibly! we are looking for a scandinavian bilingual -speaking reactivation sales agent to join our sales team in gzira, malta. what you’ll be doing: making outbound calls to engage with players from various sportsbook and casino brands. reactivating inactive players and providing personalized recommendations that increase their engagement and retention. promoting bonus campaigns and introducing new games, features, and payment methods that enhance the sports betting/gambling experience. guiding players through the website to provide a seamless and enjoyable experience. collaborating with your sales manager to set and achieve goals and targets. what you bring: you're a native speaker in one of the scandinavian languages, speak another language & have a conversational level of english. exposure to the world of online sports betting and gambling, and you’re eager to learn and grow in our dynamic industry. you know how to engage in conversations with ease. you're confident, comfortable, and can build great relationships over the phone. you have a competitive spirit and an unrelenting drive to achieve success. what we offer: guarant...
Descrizione dell'azienda a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. orig...
Job schedule: supervisor shift: 8 am. 5 pm (monday to friday) agent shifts: 6 am. 2 pm & 2 pm. 10 pm (monday to saturday) sunday to friday schedule for additional coverage job description join our dynamic team at sci, where we value smart individuals...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo