Company description we are sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversit...
About the role: as our senior product manager, you will be pivotal in shaping the vision, strategy, and execution of clearlyrated's products. you will drive product innovation, develop solutions that align with customer needs, and collaborate with cr...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary senior specialist, operations overview the senior specialist, legal operations, plays a critical role in driving operational excellence across the law department. this role focuses on driving and executing change management efforts, managing internal communications, supporting training initiatives, and ensuring effective tracking and optimization of legal technologies. the ideal candidate will be a proactive collaborator with a strong execution mindset, capable of navigating complexity and delivering scalable solutions that enhance efficiency and user experience. role · change management & project execution o lead change management activities across legal operations initiatives, ensuring stakeholder alignment and adoption. o support project management efforts by coordinating timelines, managing stakeholder expectations, and ensuring timely delivery of milestones. o monitor project performance and success metrics to ensure continuous improvement and accountability. · communication & engagement o develop and manage internal communicatio...
Description amazon web services (aws) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. millions of customers-including the fastest-growing startups, largest enterprises, and leading government agencies-are using aws to lower costs, become more agile, and innovate faster. aws is seeking a senior manager to lead the customer solutions manager (csm) team, based out of colombia, costa rica, peru or puerto rico. this role covers the north of latin america (nola) region. the csm team engages directly with customers and help them identify and realize the strategic and economic benefits of cloud adoption. this role is focused on accelerating the customer cloud journey, delivering frictionless migrations, and ensuring our customers capture the full potential and sustainable business advantages of migrating to the aws cloud. the csm is assigned to a customer and gains deep understanding of customer strategic priorities, key business objectives, and target cloud migration benefits. works with customers and aws stakeholders to define strategic roadmaps and captures the customer journey in a structured, formal program. utilizes their technical acumen, program management, organizational change management, and communication skills to engage customer leaders and define business and technology success criteria, allocate appropriate resources to execute complex technical and organizational change management plans, and communicate at all levels to deliver results. the customer solutions manager ow...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. meet nuvei, the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! we are looking for a business automation engineer based in colombia to join our global business automation team. the ideal candidate will be hands-on with uipath and have experience building end-to-end automation workflows. this role involves implementing process automations, integrating systems, and working closely with business and technical teams to deliver scalable, maintainable automation solutions. responsibilities • develop, test, and deploy automation workflows primarily using uipath, following best practices and security standards. • analyze business requirements and translate them into technical automation specificat...
About us at wework, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. the future of work is here, and we’re not just a part of that movement—we’re leading it. united by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. join us as we empower tomorrow’s world at work. about the opportunity you will be required to report to buildings you manage each day and will be the owner of the member experience in each building in your portfolio, generally 2-4. you will also be responsible for ensuring we are meeting our member’s needs and our wework global standards and targets on member experience satisfaction. your work, which will include but not be limited to the duties listed below, will help wework to achieve the following: membership engagement & retention: assume ownership and manage the relationship with key accounts within the multiple buildings you oversee. ensure all accounts within your buildings have an assigned point of contact. meet with members to resolve issues, process member terminations, and other issues of complexity. serve as a point of escalation and be a final decision maker on wework policies and procedures to members. monitor the member escalation process to ensure alerts are being properly addressed. be accountable for member retention, net promoter scores (nps), and overall member satisfaction. review net promoter scores and member satisfaction results regularly and im...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes 💛 what you will do: - provide exceptional customer support via chats and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers’ sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client’s products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent english skills (b2 for both spoken and written) - experience in customer support role - analytical and research skills - strong problem-solving mindset - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - work-life balance - responsive management...
About addi we are a leading financial platform, building the future of payments, shopping, and banking-a world where consumers and merchants can transact effortlessly and grow together. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia's fastest-growing marketplace. with a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. as the country's leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing-we are transforming latin america's financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by every day. about the role this is where you come in. below, you'll find what this role is ...
Who we are at twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences. our dedication to , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio's next product operation specialist 1. twilio is seeking a product operations specialist i to support our porting and hosting operations-a key component of twilio's global number management team. this role ensures customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. you'll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale. the level 1 role is an entry-level position ideal for someone who is detail-oriented, process-driven, with excelsior customer servicing skills and excited to work at the intersection of product, operations, and telecom. this position plays a vital role in ensuring twilio's phone number experience remains best-in-class. responsibilities in this role, you'll: - wear the customer's shoes: champion the customer experience by managing inbound porting requests w...
Company description are you ready to accelerate your career? join cielo as a senior executive sourcer! a career at cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. we create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. cielo is the world's leading talent acquisition partner. we deliver a better talent experience for everyone through talent acquisition, search, consulting, and digital accelerators™. with our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. applicants who require an accommodation throughout the application and interview process should request this in advance by contacting cielo talent acquisition at [email protected] job description the senior executive sourcer works to proactively identify candidates through sophisticated sourcing techniques. primary responsibility includes sourcing for hard-to-fill positions, as well as developing proactive recruitment marketing activit...
Location: this position is remote within colombia about data science & analytics every engagement at huge starts with a clear articulation of user needs and client objectives. this is achieved through direct measurement of user behavior, integration of research, synthesis of market data, and modeling of business results. we apply a diverse set of skills and tools, and constantly evaluate and deploy new methods on behalf of our clients. analysts partner with researchers, strategists, designers, and technologists to prioritize opportunities, test hypotheses, and deliver user experiences with the potential to transform industries. data science & analytics at huge partners with research, strategy, design, and technology to prioritize opportunities, test hypotheses, and deliver user experiences with the potential to transform industries. job description huge is looking for a senior data analyst to join the data science and analytics team in colombia. as a senior data analyst, you will build and implement tagging specifications for web and app analytics across a variety of client projects, you will also work with internal and external stakeholders serving as the go-to expert on analytics implementation and marketing measurement. what we’d like to see - 5+ years of relevant experience in a technical marketing or analytics engineering role, with a strong focus on digital analytics and data collection technologies. - deep expertise in amplitude, ga4, google tag manager, and looker studio (including event design, reporting, and governance). - deep experience with adobe platfo...
Social media associate full-time | remote | latam about us: at the global talent co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. our mission is to bridge the gap between leading global tech companies and amazing global talent. we believe everyone deserves equal access to opportunities, regardless of the country they are born in. about the company you’ll be working with: you will work with a fast-growing, us-based technology company that is revolutionizing the legal services space through innovation and exceptional client service. this company is reimagining how court reporting and litigation support is delivered—pairing human expertise with cutting-edge tools to deliver concierge-level service to law firms and legal professionals. the company’s momentum is fueled by a bold vision, a creative brand, and a team that believes in shaking up outdated systems in favor of smarter, tech-enabled solutions. the role: as a social media associate, you’ll be an integral part of a dynamic brand team dedicated to transforming the perception of the legal industry. you'll play a key role in executing a modern, pop-culture-inspired social media strategy that celebrates the people behind the brand, drives community engagement, and increases reach across digital platforms. working closely with our podcast host and social media manager, you’ll help shape and elevate our digital presence while collabor...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hello there! we are seeking a skilled senior workday developer to join a challenging international project. key responsibilities: - architecture & design: design robust, scalable integration solutions between salesforce and workday systems using best practices and industry standards; - development & implementation: build and deploy integration components utilizing appropriate apis, middleware, and etl tools;- - data management: ensure data consistency, quality, and proper mapping between both systems; - testing & quality assurance: develop comprehensive testing frameworks to validate integration functionality; - technical leadership: provide guidance and mentorship to junior team members on integration methodologies; - documentation: create detailed technical documentation for all integration components; - stakeholder management: collaborate with business stakeholders to understand requirements and translate them into technical solutions. requirements: - solid software engineering experience; - strong understanding of restful and soap api concepts; - experience with integration platforms (mulesoft, dell boomi, informatica, etc.); - proficiency in relevant programming languages (apex, java, python); - knowledge of data transformation techniques and etl processes. our benefits include: ...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life responsibilities may include the following and other duties may be assigned. - this is a temporary position. - responsible for performing and supporting research for teams operating within a service group, or product group and/ or project group. - assists with the development, monitoring, coordination and implementation of technical projects as assigned. - provides analysis, reporting and internal communication services with team members. - develops knowledge of industry and organizational processes. office support career stream: individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. the majority of time is spent in the delivery of support services or activities, typically under supervision. differentiating factors autonomy: entry-level position typically requiring little to no prior experience. works on well-defined administrative and clerical tasks. work is routine or follows standard procedures and is closely supervised. organizational impact: works to deliver on day-to-day objectives with some impact on achievement of results for the job area, including limited disruption or expense. delivers job responsibilities following a defined standard output or set of procedures. innovation and complexity: provid...
What we do founded in 2007, growth acceleration partners (gap) is a consulting and technology services company. we consult, design, build and modernize revenue-generating software and data engineering solutions for clients. with modernization services and ai tools, we help businesses achieve a competitive advantage through technology. gap’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. we have 600+ english-speaking engineers based in latin america and approximately 20 u.s.-based engineers. with some of the highest customer satisfaction scores in the industry, gap’s focus is customer and employee success. gap is a woman-owned company headquartered in austin texas. we are a values-based company focused on growing our people by investing in education, onsite english classes and training in the latest technologies, including ai, data analytics and machine learning. our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our gapsters and our communities to attain long-term success. summary we are looking for a senior c++ software engineer to join our development team and contribute to the design and implementation of high-performance, reliable, and scalable software solutions. in this role, you will work on complex system components, performance-critical applications, and cross-platform development initiatives. as a senior engineer, you bring deep experience in c++ development, strong problem-solving skills, and a commitment to clean, maintainabl...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - perform all channel monitoring to evaluate employee's behavior and customer service performance and compliance with the company policies and business laws and regulations - provide structured and valuable feedback and recommendations to address skills, knowledge gaps, and behavioral opportunities. - prepare and analyze internal and external quality reports for review with internal stakeholders and/or clients. - collaborate with call quality team members and qa manager to identify and streamline qa processes and implement process standards that enhance both service delivery and customer experience. - develop and enhance evaluation programs that targets the objectives of the account with operations, t...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. ¡forma parte de nuestro equipo en iron mountain! en iron mountain, valoramos la diversidad y el talento único de cada persona. buscamos personas con habilidades operativas para unirse como auxiliar de archivo en nuestro equipo en girardota, antioquia. nuestro compromiso: un paquete de beneficios que apoya tu bienestar y tu futuro: eps, fondo de pensiones y cesantías, arl y caja de compensación. auxilio de transporte. acceso a capacitaciones internas para impulsar tu desarrollo profesional. programa de apoyo emocional para empleados y su núcleo familiar. nuestra oferta laboral: salario mensual competitivo: $1,423,500 cop. horario: lunes a v...
Job summary the world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. meet nuvei, the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we're dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey responsibilities - build, lead, and scale a high-performing business automation team in colombia. - own the automation roadmap for global process transformation initiatives, aligning with strategic business goals. - serve as the primary point of contact between local teams and global automation leadership. - partner with cross-functional leaders to identify, prioritize, and deliver high-impact automation opportunities across departments (operations, finance, sales, customer support, etc.). - drive end-to-end project delivery using a structured framework (discovery, design, development, testing, deployment, monitoring). ...
Job summary we are seeking a senior digital paid marketer specializing in google ads and facebook ads to join our team. in this role, you will play a key part in driving lead generation and maximizing roi for our clients. your expertise in campaign planning, optimization, and performance analysis will help businesses reach their ideal audiences and achieve their marketing objectives. qualifications - bachelor's degree in marketing, business, communications, or a related field. - proven success managing google ads and facebook ads campaigns, with a strong track record in driving traffic, lead generation, and conversion rates. - ability to interpret performance data, identify trends, and adjust strategies accordingly. - expertise in tools such as google analytics, facebook business manager, google tag manager, meta pixel, and other ad management platforms. responsibilities - develop and execute paid campaigns: design and launch targeted google ads and facebook ads campaigns aligned with client goals, focusing on driving traffic, conversions, and maximizing ad spend efficiency. - optimization & a/b testing: continuously optimize campaigns through a/b testing of ad copy, visuals, and audience targeting to improve key performance metrics such as ctr, cpa, and roas. - data analysis & reporting: analyze campaign data and provide regular insights to clients. translate complex data into actionable recommendations for continuous improvement. - stay current with trends: keep up with the latest trends and algorithm updates on digital advertising platforms to ensure campaign strate...
Job summary join us and celebrate the beauty of human experience. create for happier, healthier lives, with love for nature. together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. there's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. dive into varied, flexible, and stimulating environments. meet empowered professionals to partner with, befriend, and stretch your skills alongside. every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. every essence of you enriches our world. we are givaudan. human by nature. pricing manager colombia, your future opportunity? as a pricing manager, you will establish analysis and policy tools for decision making, and pricing and divisional contribution for the andean, central america and caribbean region. you'll report to the regional head of pricing t&w; latam, and be based in our bogotá site working 4 days at the office and 1 day remote. in this exciting opportunity, you'll: - design pricing activities for the caribbean, colombia, north central america, south central america, venezuela, ecuador and peru for the quotations required by the commercial team. - analyze budgeted vs. executed month to month for decision making and financial impact. as well as manage the budget of the cost center of the finance area of taste & wellbeing ancam to develop training and ca...
Job summary passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. responsibilities - provide exceptional customer support via chats and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies qualifications - excellent english skills (b2 for both spoken and written) - experience in customer support role - analytical and research skills - strong problem-solving mindset - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) benefits - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - work-life balance - responsive management interested in your growth and long-lasting cooperation - greenhouse conditions for self-development descripción del tra...
Job summary virtual customer service representative - remote support excellence from anywhere with slade glass co. slade glass co., a trusted name in residential and commercial glass solutions since 1961, is looking for a remote customer service representative to join our team. responsibilities - answering incoming calls and scheduling measurement appointments - preparing and editing job estimates (training provided) - drafting and sending professional emails - managing scheduling for crews and client appointments - making follow-up calls to clients and vendors - entering job information into project management systems - updating client and project info in our crm - maintaining organized digital records and supporting other admin tasks qualifications - excellent written and spoken english - strong organizational and time management skills - reliable internet connection and computer setup - available during u.s. mountain time (7:30 am 5:00 pm mst) benefits - 100 percent remote work - full-time, long-term role with growth potential - a respectful, supportive, and collaborative team culture - opportunity to make a real impact at a company that values quality and trust descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sol...
Job summary we are looking for a senior c++ software engineer to join our development team and contribute to the design and implementation of high-performance, reliable, and scalable software solutions. qualifications - bachelor's degree in computer science, software engineering, or a related technical field. - 5+ years of professional experience in software development. - 3+ years of hands-on experience with c++ in production environments. responsibilities - work on complex system components, performance-critical applications, and cross-platform development initiatives. - play a key role in architectural decisions, mentor junior developers, and collaborate with multidisciplinary teams to drive project success. skills - advanced english proficiency (spoken and written). - strong communication and interpersonal collaboration skills. - effective time management and task prioritization. - open to learning new technologies and adapting to evolving project needs. - skilled in mentoring, giving technical feedback, and supporting team growth. - proactive in identifying and resolving technical challenges. benefits at growth acceleration partners, we're an equal opportunity employer committed to building a diverse and inclusive team. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolo...
Job summary before you apply to a job, select your language preference from the options available at the top right of this page. explore your next opportunity at a fortune global 500 organization. envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. we know what it takes to lead ups into tomorrow—people with a unique combination of skill + passion. if you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. responsibilities - supports project implementation of moderate to high complexity and independently works on projects of low to moderate complexity. - assists as a liaison between agile teams and cross-functional stakeholders. - contributes to the identification of solutions and development of business requirements that meet the needs of the business and best serves our customers. - assist with stakeholder management: assist in managing stakeholder expectations and ensuring clear communication channels are established and maintained. - supports processes and systems changes when needed to ensure compliance - assesses requested information to ensure alignment with business needs, objectives, and practices. - reviews processes to determine cost efficiencies. - receives requests from ups internal and external customers via email, phone, and websites to be resolved in a timely manner. - determines scope of requests and reviews issues with appropriate personnel as needed to assign specific actions required to ...
Job summary join the front line of support as a customer service representative. as a vital team member, you'll go beyond merely answering calls; you'll handle vital inquiries, boost sales, and ensure customer satisfaction. responsibilities - dive into the dynamic world of customer service by managing incoming calls and inquiries, resolving issues, and contributing to our growth by generating sales leads that evolve into new customers - be assertive your role involves identifying and assessing customer needs, ensuring their journey with us is seamless and gratifying - seize the opportunity to transform each interaction into a potential sales opportunity - build long-lasting relationships and trust through engaging and open communication - use the latest methods and tools to provide accurate and complete information - challenge yourself to meet personal and team sales targets, all while handling customer complaints with efficiency and offering solutions within set time limits - ensure meticulous record-keeping, streamlined account processes, and thorough documentation - adhere to communication procedures, guidelines, and policies, and take that extra mile to truly engage and delight our customers skills - proven customer support experience or experience as a client service representative - communication skills, strong phone contact handling skills and active listening (verbal and written) - stress and time management skills - negotiation skills - track record of over-achieving quota - familiarity with crm systems and practices - customer orientation and ability to adapt...
Job summary why should you join dlocal? dlocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. as both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets. by joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. being a part of dlocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. we are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. responsibilities - provide top-quality technical service before, after and mainly during the onboarding of either new or existing customers into new markets, products or operations, helping to ensure customer satisfaction and strengthening customer relationships. - acquire excellent product and technical knowledge, to assess and guarantee the quality to our customers. - help maximize the company's revenue. - expand current relationships with customers, focusing on the development of new products and operations. - analyze prospects' business and technical requirements, and help develop solutions that meet those needs. - work together with product and engineering ...
Job summary technical solutions consultant, is a vital role within our company, acting as the main technical liaison for cybersource's clients, whether merchants, acquirers, or payment facilitators. cybersource is part of visa acceptance solutions, and you as technical solutions consultant, will be responsible for owning the technical aspects of the service implementation and on the assistance to clients in production, ensuring optimal functioning. the technical solutions consultant is also responsible for fostering the client relationship working alongside the designated account manager to continuously develop and strengthen the relationship with their designated accounts. should a client encounter any cybersource related concerns, the technical solutions consultant would address the issue, or help drive the incident to a resolution. responsibilities - serve as the primary technical point of contact for assigned clients, maintaining strong relationships, and ensuring client satisfaction. - partner with sales to build relationships with technical and business contacts across the account portfolio. - conduct regular business performance review of live merchants and partners. - proactively monitor client accounts, identifying any technical issues or challenges, and working closely with all stakeholders to resolve them in a timely manner. - manage and troubleshoot escalated technical problems, interfacing with product development, product management and operations teams. - provide technical training and support to clients, helping them maximize the value of the company's pa...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from evertec do you want to be part of the #teamevertec? here we will tell you how you can do it be part of an environment where you can contribute with your...
3 weeks ago be among the first 25 applicants purpose the sr. it systems engineer. networking role focuses on designing, implementing, and maintaining networking solutions, including firewalls, wireless systems, cloud networking, and sd-wan. the ideal...
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