Join to apply for the team leader. ofr role at dhl global forwarding continue with google continue with google 2 days ago be among the first 25 applicants join to apply for the team leader. ofr role at dhl global forwarding location: gsc bog monitor ...
Are you ready to lead a vibrant and dynamic team in the heart of bogotá? our client, a leading b2b gaming solution provider, is looking for a portuguese-speaking games presenter team manager to take charge of their studio operations and help shape th...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. clutter cx is looking for a trust & safety supervisor (level 4) to join clutter’s cx organization. the clutter cx org operates a b2c contact center environment. the trust & safety supervisor is responsible for day-to-day claims management with an emphasis on customer risk mitigation. managing highly complex and sensitive customer escalations with empathy, professionalism, while maintaining accuracy is essential to the role. the t&s; supervisor is responsible for training, coaching and quality assurance as we build out this function. depending on the needs of the business, it may require 40 hr+ weekly. the position reports to the trust & safety manager. schedul...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. employer branding analyst at bairesdev we are looking for an experienced employer branding analyst to join our marketing team and execute highly effective brand marketing plans. this professional will be responsible for ensuring its everyday implementation through multiple touchpoints, and through a deep understanding of the client and our target market, help to achieve profit and maximize the brand’s long-term potential. what you will do: - help to identify how our brand is currently positioned in the market and design a research-based brand strategy, analyzing customer knowledge, anticipating consumer trends, developing market analysis, and ensuring best marketing practices are followed to create successful brand strategies. - assist in developing and maintaining the brand messaging and brand visual elements. - develop and execute marketing campaigns aimed at communicating our brand message. - communicate our brand personality internally and align the company around foundational concepts, ensuring cons...
Your family adventus.io is a b2b2c saas marketplace supporting institutions, recruiters, and students within the international student placement sector. our platform enables direct connections among these parties, matching students with international study opportunities worldwide. founded in 2018, our mission is to transform access to international education. with over 350 talented team members, we seek ambitious self-starters eager to contribute to our vision and create a positive legacy. your community the business development team focuses on acquiring and engaging recruiters across 20+ source markets. responsibilities include: - driving student demand through our recruiter network - generating revenue via recruiter subscriptions and student placements - expanding revenue streams through products like accommodation, financial services, and travel - identifying and implementing new revenue opportunities to increase total revenue your position as the account manager, you will foster growth within education agents/recruiters. you must be based in bogota, colombia, and have valid work authorization. your impact - manage a portfolio of recruiters across adventus partner universities & institutions to meet and surpass enrollment goals - build and maintain strong relationships with recruiters, supporting their sales strategies - ensure excellent service and delivery to the recruiter network your backstory - at least 2 years of sales experience, preferably with exposure to agency or indirect recruitment models for international students - proven success in sales, with ...
Job summary we are looking for a senior software engineer to join our team. at the central development services engineering team within respawn entertainment we drive tools, innovation and development to deliver leading entertainment products and eco systems. you will be a key player in respawn's approach for ensuring its games meet the highest possible software quality standards, reporting to the sr engineering manager of the team. responsibilities - you will develop automation, tools and services. - you will write scalable, testable, versioned, and documented code. - you will perform code reviews and be willing to pair and mentor other team members. - you will monitor tools/service usage and assess return on investment. - you will manage all aspects of a tool or service, working with customers and technical leads to achieve our strategic goals. - you will report regular status against assigned tasks and identify project risks. - you will monitor customer satisfaction and escalate any issues or improvement opportunities. - you will set realistic milestones and work towards successful completion. qualifications - 5+ years of experience in the c# programming language. - bs in computer science/engineering or equivalent industry experience. - experience with sldc process improvement – continuous integration. - experienced with designing and building tools in an iterative model. - experience with all phases of product development lifecycle, including requirements definition, specifications, development, test, product release, and sustaining engineering. - foundation in sta...
Join to apply for the fullstack python/react engineer role at lumenalta 1 day ago be among the first 25 applicants join to apply for the fullstack python/react engineer role at lumenalta get ai-powered advice on this job and more exclusive features. with over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, and provide exceptional opportunities for career growth while working with stellar clients on ambitious projects position overview this is a full-time remote role for a senior full-stack software engineer with proven experience in reactjs, python, graphql, aws dynamodb, aws lambda, and ecs. you will collaborate closely with other engineers and team members to develop and maintain software applications and production infrastructure. the role involves contributing to all aspects of applications, including front-end, back-end, apis, tests, ci/cd, aws production infrastructure, and participation in on-call rotation to ensure continuous service availability. requirements - 7+ years experience in python and react - strong frontend skills: reactjs / apollo graphql client or similar - strong backend skills: python, graphql, aws dynamodb, aws lambda & ecs - experience monitoring, operating and optimizing web-scale production infrastructure - expertise in software design patterns, algorithms, and data structures - applied experience with automated testing from unit to end-to-end tests - ability to work efficiently in teams and independently - strong verbal and written communication skills why lumenalta is an amazing pl...
Title: team leader (sls) location: gsc bog monitor regional or global programs (in all gsc service lines) implemented in gsc bog, optimizing processes, reducing complexity, increasing efficiency, and adding value to customers and businesses. key responsibilities - lead a team of experts, specialists, and associate agents to achieve operational excellence through respect and results. - measure and control program performance and resource utilization according to set objectives. - ensure processes meet quality standards and comply with administrative rules. - maintain excellent relationships with process owners and business partners. - provide timely feedback to the team. - define processes, document standards (toolkit), establish smart kpis, assign roles within programs, and identify improvement opportunities with support from opex & transition manager. - analyze and present capacity utilization of the programs. - ensure accurate use of gsconnect and information integrity. skills / requirements - degree in industrial engineering, business administration, international business, or related fields. - minimum 4 years of work experience. - at least 1 year of experience leading teams. - proficiency in ms excel and other ms office tools. - high level of english proficiency (b2 – c1) in speaking, writing, and listening. - strong customer service and communication skills. - ability to work effectively both as part of a team and independently. #j-18808-ljbffr...
We are seeking a talented individual to join our team at marsh mclennan. this role will be based in bogotá. this is a hybrid role that has a requirement of working at least three days a week in the office. as an account representative, you will provide seasoned support to account managers, ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries. you will strengthen and maintain relationships with clients and client teams, driving growth and retention through exceptional service. we will count on you to: - strengthen and maintain relationships with clients and client teams to provide best-in-class service and drive growth and retention. - administer routine tasks as part of the annual renewal cycle, ensuring all client needs are met timely and accurately. - monitor and report on the status of client deliverables and outstanding items. - work with operations and business to ensure timely delivery of policies, endorsements, audits, extensions, and cancellations to clients. - collaborate with the client onboarding team to coordinate onboarding activities for new clients, ensuring a smooth transition and integration of services. - respond directly to difficult client questions and requests, soliciting assistance from front office colleagues as needed. what you need to have: - 2 years of experience in account management, customer service, customer support, administrative assistant or a related field.(flexible but some experience with client management) - associate´s or bachelor’s degree. - ** must be fluent...
2 days ago be among the first 25 applicants we want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. joining retail odyssey, an advantage solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. all the while, being provided the opportunities, support, and enrichment you need to grow your career. in this role, you will provide in-store merchandising support to retailers to meet shoppers’ needs. this includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. are you ready to shape the future of shopping and get it done with us? what we offer - competitive wages; $18.00 per hour - growth opportunities abound – we promote from within - no prior experience is required as we provide training and team support to help you succeed - additional hours may be available upon request - we offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through associate perks now, about you - are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner - you’re 18 years or older - can perform physical work of moving, bending, standing and can lift up to 50 lbs. - have reliable transportation to and from work locatio...
Career opportunities with pritchard industries a great place to work. current job opportunities are posted here as they become available. subscribe to our rss feeds to receive instant updates as new positions become available. divisional vice president of sales - sports about pritchard sports & entertainment group (pseg) pseg is a specialized division within pritchard industries, one of the nation’s leading facility services providers. we deliver janitorial, event staffing, and operational support services to stadiums, arenas, convention centers, and live entertainment venues across the u.s. our clients include major league sports teams, high-profile concert venues, and nationally recognized convention spaces. we are seeking to hire a divisional vice president of sales to join our organization. position summary the divisional vp of sales – sports & entertainment is responsible for leading business development and sales strategy for pseg. this individual will be charged with expanding our footprint in the venue, events, and sports markets, developing strong relationships with venue operators and ownership groups, and driving high-margin growth across key national accounts. the ideal candidate is an experienced sales leader who understands the unique challenges of venue-based operations, has strong industry relationships, and thrives in a fast-paced, entrepreneurial environment. key responsibilities - develop and execute a go-to-market strategy for pritchard sports & entertainment group (pseg), focused on driving new client acquisition and sustainable reve...
Requisition id: 224302 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **purpose** **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge - assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution - acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible - ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service delivery and identifying next steps - ensures proper usage of knowledge management and case management systems to effectively respond to,document and monitor inquiries - seeks opportunities to improve departmental processes and customer service by identifying service deficiencies, and recommending solutions to hr experience managers and senior manager, ghr operations. - common responsibilities begin when employees initiate contact with employee services and ends when inquiry is resolved or case is created for another group to action - understands how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions - actively pursues effective an...
Our client is a microsoft gold partner and leader in microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing microsoft’s m365, azure, microsoft’s enterprise resource planning (erp) and customer engagement (ce) software from the microsoft dynamics 365 (d365) software line. role overview this role is kingpin to our client’s customer delivery of microsoft dynamics 365 solutions. it is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is our client. job location: silema, malta work type: hybrid job type: full-time, permanent working hours: gmt +1 salary: base + benefits (paid in euros €) relocation: visa & relocation package included requirements - confident in abilities and can demonstrate this in front of the client - works independently as well as in a team environment - acts with professional demeanour - manages time and multiple tasks accordingly - thinks clearly and calmly under pressure - solves complex problems with creative solutions - places emphasis on client satisfaction - desires to constantly assess and incorporate new technologies and software into their skillset - promotes the values of our company - good communication skills - a university graduate with relevant degree within a computing or business discipline - microsoft dynamics crm certifications (2016, d365) are highly desirable - strong functional knowledge and understanding of microso...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. hr/adm lead at bairesdev we are looking for an hr-adm lead with advanced english to join our human resources & personnel administration team and develop and implement hr strategies that enhance and support the business. what you will do: - acts as liaison between the hr-adm department and internal management to answer questions or concerns regarding company policies, practices and regulations. - propose new approaches, policies, and procedures to effect continual improvements in efficiency. - analyze human resources data and make recommendations to hr/hr-adm management on identified opportunities. - help to manage and develop a team of hr-adm assistants and analysts. - assist hr-adm management with localizing and implementing personnel policies and procedures. - manage complex employee relations issues, ensuring procedures are properly followed and paperwork completed and filed. heres what we are looking for: - 7+ years of experience in human resources, including coordination/managerial roles. - bach...
If you have experience in customer service make the change and start your career as a legal assistant! job description: as a legal assistant, you'll be the first point of contact between our company and our clients, providing legal advice to people with traffic tickets in the u.s. in the following regions: ✅ north florida ✅ south florida ✅ georgia 👩🏫 functions: 🔸confer with customers by telephone, email, and via sms portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for sms leads). 🔹 contact customers to respond to inquiries and process on-line hires. 🔸 performs other duties as needed guided by the management team. 💡 knowledge, skills, and abilities: 🔸 knowledge of company services, policies, and procedures. 🔹 skill in completing multiple tasks at once. 🔸skill in identifying and resolving customer problems. 🔹skill in oral and written communication, including english and spanish communications. 🔸 skill in operating office and technological equipment and software. 🔹ability to communicate professionally with coworkers and customers. 🔸 ability to follow oral and written instructions 🔹 ability to organize daily activities of self and others and work as a team player. ⏰position type and expected hours of work this is a full time position (45 hours/work week) 2 days off per week. 🔹 training schedule: monday to friday 8am a 6pm for 2 weeks 🌍 on site: cra. 51b #80-58, piso 21, edificio smart office center, barranquilla 💼requirements: 👨🎓 legal assistant or customer servic...
Press tab to move to skip to content link select how often (in days) to receive an alert: hr payroll professional (specialist level) - colombia posting date: 1 aug 2025 function: hr unit: business location: teleport business park, bogota, colombia title hr payroll professional (specialist level) – colombia flexible working / hybrid - office and remote combination ( 3 days at the office and 2 days at home) "please submit cvs in english" why bt business we’ve always been an organisation with purpose; to use the power of communications to make a better world. you can trace this back to our beginning as pioneers of the world’s first telecommunications company. at our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. our pursuit of progress over the past 180 years has established bt as a strong, successful brand, with huge scale capable of achieving great things. from supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure. today in this fast changing, always on, digital world our purpose remains true. yet the market conditions, regulation and competition we face are tougher than ever before. so, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth...
Responsible for managing and coordinating all international shipping processes, ensuring compliance with import and export regulations, and maintaining strong communication with internal and external stakeholders across different countries, provides customer service support to customers utilizing effective relationship management skills. **key responsibilities**: - order management - responsible for order management during the whole process of order life cycle - order entering to jde, checking the order - coordinate international shipments, ensuring all documentation complies with local and international regulations. - manage import/export documentation, such as invoices, packing lists, bills of lading, and certificates of origin. - complaint management - monitor and follow up on shipment statuses to ensure on-time delivery. - identify and resolve issues related to shipping, customs, and logistics. - maintain updated records of all import/export activities. - collaborate with sales and logistics teams to align operations. - support continuous improvement initiatives in import/export procedures. - participation international regional projects aiming to improve the quality of service and effectiveness of customer service department **requirements**: - proven knowledge in **import/export or international logistics**. - **fluent spanish**and **advanced english**are mandatory. - strong knowledge of customs regulations, international trade procedures, and incoterms. - excellent communication and negotiation skills. - proficiency in microsoft office (especial...
Were looking for a fully bilingual sac advisor for a collection agency. heres our offer: requirements: experience in customer service is preferred. this is an entry-level career opportunity. you must have excellent grammar, written, and verbal communication skills in english (b2 - c1 level required). high school diploma (must have completed and certified up to 11th grade). professional behavior and proficient computer skills. reside in bogotá or soacha. we are not hiring students at the moment. we welcome rehires, subject to approval job details: campaign: centrinex (bilingual) position: bilingual customer service and collections advisor work hours: monday to friday between 7:00 am and 6:00 pm (no weekends, but colombian holidays are worked. 46 hours per week) salary: $2,800,000 cop + performance bonus (average $400,000 cop) + all legal benefits monthly payments with biweekly variable bonus (paid at the end of the month) permanent contract directly with the company signed before starting work location: bogotá, near the av. chile transmilenio station benefits career path with stability and growth opportunities (analyst, trainer, coordinator, and more) direct contract with covisian (no staffing agencies) time accelerators that allow you to leave before the end of your shift attractive incentives for meeting targets this is not a work-from-home position. it is 100% on-site dont hesitate to apply and be part of this great team !el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. site reliability engineer at bairesdev we are looking for a site reliability engineer to build and maintain highly reliable, scalable, and secure openshift/kubernetes clusters. we will need you to approach the problem of building and maintaining production systems from a software engineering perspective with a focus on automation, and reliability. what you will do: - build and automate and maintain openshift/kubernetes clusters. - create and enhance tools to make operational workflows more automated. - configure and maintain additional required supporting infrastructure applications. - monitor, respond to, and resolve cluster and infrastructure service issues. - handle infrastructure and services on prem and in aws. - diagnose and resolve problems in openshift and/or kubernetes clusters. - implement metrics to measure service performance and health. heres what we are looking for: - 5+ years of experience as a site reliability engineer. - deep experience with linux administration. - automation exper...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. employer branding analyst at bairesdev we are looking for an experienced employer branding analyst to join our marketing team and execute highly effective brand marketing plans. this professional will be responsible for ensuring its everyday implementation through multiple touchpoints, and through a deep understanding of the client and our target market, help to achieve profit and maximize the brands long-term potential. what you will do: - help to identify how our brand is currently positioned in the market and design a research-based brand strategy, analyzing customer knowledge, anticipating consumer trends, developing market analysis, and ensuring best marketing practices are followed to create successful brand strategies. - assist in developing and maintaining the brand messaging and brand visual elements. - develop and execute marketing campaigns aimed at communicating our brand message. - communicate our brand personality internally and align the company around foundational concepts, ensuring consiste...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior data analyst at bairesdev we are in search of a senior data analyst to lead our efforts in deriving strategic insights from data. in this role, youll handle advanced data analysis, model complex scenarios, and provide recommendations that will influence key business strategies. your expertise will support decision-making across various departments, ensuring our actions are grounded in solid data analysis. collaboration with cross-functional teams will be crucial as you mentor junior analysts and contribute to our data-driven culture. what you will do - conduct comprehensive data analyses, exploring large datasets to understand trends, anomalies, and opportunities for improvement within application data management. - investigate system and monitoring alerts to identify and address potential service issues, collaborating with technical teams and external partners as needed. - apply expertise in ad tech and digital advertising to inform analysis and reporting, particularly in dsp operations. - lead init...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. brand communications analyst at bairesdev we are looking for a spontaneous brand communications analyst to join our marketing team and execute highly effective communications plans through a deep understanding of the consumer and our target market. you will produce and communicate high-quality content that engages customers and builds brand recognition. what you will do: - develop and carry out communication plans, strategies, and campaigns. - raise brand awareness and market position. - track the completion of communication plan milestones and identify process bottlenecks. - create marketing and communications collateral, including white papers, website copy, and social media. - create and shape brand initiatives. - identify client opportunities and propose strategies, campaigns, and promotions to increase brand awareness. heres what we are looking for: - 2+ years experience in similar positions. - a thorough understanding of the operation of all current digital marketing channels - demonstrated ex...
Job summary electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. you will work onsite from bogotá, colombia (salitre area). respawn entertainment is a aaa game development studio that shipped titanfall, titanfall 2, apex legends and jedi fallen order + survivor. the opportunity to create groundbreaking games with some of the best developer talent in the industry awaits our future team members. responsibilities - you will develop automation, tools and services. - you will write scalable, testable, versioned, and documented code. - you will perform code reviews and be willing to pair and mentor other team members. - you will monitor tools/service usage and assess return on investment. - you will manage all aspects of a tool or service, working with customers and technical leads to achieve our strategic goals. - you will report regular status against assigned tasks and identify project risks. - you will monitor customer satisfaction and escalate any issues or improvement opportunities. - you will set realistic milestones and work towards successful completion. qualifications - 5+ years of experience in the c# programming language. - bs in computer science/engineering or equivalent industry experience. - experience with sldc process improvement – continuous integration. - experienced with designing and buildin...
**senior customer success manager** remote | est hours (mon-fri, 9am-6pm) | full-time | reports to executive leadership we're looking for a **senior customer success manager** to lead client relationships in a content-driven, service-focused environment. in this high-impact role, you'll own the entire customer journey—from onboarding and activation through to retention, growth, and advocacy. you'll be a strategic advisor, operational leader, and problem-solver, helping customers succeed while building scalable systems that elevate the customer experience across the board. if you're a proactive, people-savvy professional who thrives in fast-paced, tech-enabled teams, this role could be your next big move. ***what you’ll do**: - manage a portfolio of high-value customer accounts, ensuring consistent value, engagement, and satisfaction - lead onboarding and training, building walkthroughs and materials that drive early wins - serve as a strategic advisor, aligning services with customer goals and measurable outcomes - design and refine scalable processes and sops using tools like hubspot, zapier, slack, and scheduling platforms - monitor customer health and deploy retention strategies using crm data and qualitative insights - collaborate with production, ops, and leadership to ensure smooth service delivery and continuous improvement - conduct regular check-ins, strategy reviews, and performance updates to maintain alignment - capture testimonials, referrals, and social proof to support customer advocacy - navigate difficult conversations with professionalism ...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. as theservice strategy & cx operations manager, you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. in this role, you'll be... process optimization & continuous improvement analyze current and future business processes, collaborating with global internal teams to identify and drive continuous improve...
Executive assistant with zoho and ai experience 1 day ago be among the first 25 applicants this is a remote position. role overview: we are seeking a highly skilled and detail-oriented executive assistant with expertise in zoho one (particularly zoho crm) and ai tools. the ideal candidate will have a strong background in sales, administration, and executive support, with the ability to manage multiple priorities in a fast-paced environment. this role involves handling various administrative tasks, optimizing workflows, supporting sales operations, and facilitating seamless communication for the team. this position involves extensive email and call communication with restaurant clientele and contractors. responsibilities: - provide executive-level administrative support, managing schedules, meetings, and communications. - handle executive correspondence (emails, letters, etc.) with a high level of professionalism and accuracy. - assist with sales processes, including managing leads, follow-ups, and client or contractor communications. - conduct high-volume email and phone outreach targeting the atlanta market. - collaborate with team members to improve processes and achieve sales goals. requirements: - language skills: english; knowledge of spanish is a plus. - typing proficiency: minimum 60 wpm (typing test required). - experience: working with restaurant clients or contractors is preferred but not required. - technical skills: proficiency in zoho one, especially zoho crm. - communication skills: strong verbal skills with the ability to handle high-volume calls and ...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior .net engineer at bairesdev we are looking for a senior .net engineer to join our team and add significant business value by delivering high-quality outcomes in a timely manner. you'll be proactive in building reusable assets to accelerate development while maintaining a commitment to quality and best practices. this role offers the opportunity to tackle exciting challenges, build scalable solutions for high-load applications, and influence critical projects within a passionate and innovative team. what you’ll do: - develop and implement high-load backend apis and processes to support scalable applications. - solve complex technical problems that require deep expertise in .net and aws. - document application changes, develop updates, and ensure that solutions are well-structured and maintainable. what we’re looking for: - 5-7+ years of experience as a developer. - 5+ years of experience as a backend developer with .net core. - 3+ years of experience working with aws or azure, particularly with...
Overview at triton air we specialize in providing top-notch plumbing, hvac, and electrical services to residential and commercial clients. our team is dedicated to ensuring comfort and efficiency in every project we undertake. we are looking for skil...
For over forty years, harbourvest has been home to a committed team of professionals with an entrepreneurial spirit and the drive to deliver impactful solutions to our clients and investing partners. as our global firm grows, we continue to add talen...
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