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CUSTOMER SUCCESS SPECIALIST

Make every workday count—and still be home for dinner mypass global is a forward-thinking saas platform transforming workforce compliance and onboarding for the energy, construction, and resources industries. with innovation at the heart of everythin...


CUSTOMER SUCCESS MANAGER

Sauce is a premier restaurant technology platform that helps businesses grow with our commission-free delivery & pickup structure and proprietary delivery optimization technology. we are serving a 105 billion dollar us local restaurant business. head...


(U-725) | BDR FOR M&A | WORK DIRECTLY WITH PARTNERS AND GROWTH TEAM

Bdr for m&a; || work directly with partners and growth team bdr for m&a; || work directly with partners and growth team at i5invest, you would join a team working with elite mid-market founders ($5m–$100m arr) on strategic m&a; exits. this is a career-defining opportunity giving you direct exposure to high-caliber deal-making, strategic outreach, and silicon valley-level transactions. who we are: we are an m&a;/corporate development firm working directly with founders and executives to achieve strategic exits and acquisitions. our partner clients rely on us to navigate the complexities of positioning, buyer selection, and deal orchestration. the i5invest team is made up of former founders, venture investors, and seasoned operators who’ve successfully generated billions of dollars in value. we have a tight-knit, driven, and high-trust culture. our track record includes deals with some of the world’s most influential tech companies - including google, microsoft, salesforce, verizon, canva, nvidia, qualcomm, samsung, and many others. tl;dr: you're joining a top-performing m&a; advisory team as a strategic bdr/operator hybrid. you’ll execute important cold outreach, maintain meticulous pipeline hygiene, and directly support partners with bottom-of-funnel tasks critical to deal closure. you'll gain hands-on experience— interfacing directly with founders, executing strategic follow-ups, managing reactivation campaigns, and driving deal momentum. your work will have significant impact from day one. you'll need to be resourceful and reliable— sending personalized emails, mana...


[KQ-866] - SALESFORCE SOLUTION ARCHITECT

At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. we are adding a salesforce solution architect to our incredible service cloud practice! working closely with and reporting to our servi...


[M-920] TECHNICAL ACCOUNT / PRODUCT MANAGER

We are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: · serve as the primary technical point of contact for transit operator clients, fostering strong and lasting relationships. · understand clients' technical needs and objectives to deliver tailored solutions that enhance their operations. technical expertise: · demonstrate a thorough understanding of payment service provider functionality and its application within transit systems. · stay updated on the latest trends and advancements in open loop payment technologies, ensuring clients benefit from cutting-edge solutions. support and troubleshooting: · offer expert technical support to resolve any issues or challenges faced by transit operators. · proactively identify potential problems and implement preventative measures to minimize ...


IOT SUPPORT ENGINEER | (I-333)

Locations: colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the role as an iot building systems engineer, you will play a critical role in maintaining excellent customer satisfaction by ensuring the integrity of data collection by minimizing hardware downtime. your expertise in hardware troubleshooting and network programming will ensure seamless server communication and functionality of our deployed iot electrical, gas, and water meters, sensors, and networking devices. this role demands a proactive approach to maintaining our high standards of data accuracy and reliability as well as outstanding attention to the customer experience. responsibilities ticket management and issue resolution - close out hardware-related maintenance tickets using a ticketing software solution (e.g., zendesk or zoho desk) - identify, troubleshoot, and resolve hardware issues flagged by our software or reported by customers and key stakeholders - maintain accurate documentation for ticket re...


SALESFORCE TECHNICAL ARCHITECT, AI AND AGENTFORCE | [C100]

**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. as a **salesforce technical architect** focused on agentforce and ai, you will be responsible for building comp...


[D858] - QUALITY ASSURANCE FUNCTIONAL ASSOCIATE - SCOTIATECH

**requisition id**: 230802 **employee referral program - potential reward**: $0.00 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contributes to the overall success of the qa / global enterprise technology / quality assurance automation in bogota, colombia ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - supervise and co-ordinate testing for projects/releases: - design uat test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to uat policies, standards and procedures. - schedule and approve the release of projects into the uat environment; execute complex test plans and supervise the execution of testing, co-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. - continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required. - assess the results of uat tests and t...


SENIOR SPECIALIST, OPERATIONS (JB-262)

**our purpose** - mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **title and summary** senior specialist, operations overview role - change management & project execution - lead change management activities across legal operations initiatives, ensuring stakeholder alignment and adoption. - support project management efforts by coordinating timelines, managing stakeholder expectations, and ensuring timely delivery of milestones. - monitor project performance and success metrics to ensure continuous improvement and accountability. - communication & engagement - develop and manage internal communication strategies and channels for legal operations, ensuring consistent and transparent messaging across the law department. - create and distribute communications that support project rollouts, training programs, and technology updates. - training & enablement - collaborate with people & capabilities and law department stakeholders to design and execute onboarding and ongoing training programs. - support the development of a comprehensive training curriculum tailored to legal technologies and operational tools. - track tr...


YDJ-912 - ANALYST, GLOBAL PROCURE TO PAY ADOPTION

**id de la solicitud**: 231603 **programa de referido de empleados - probable pago**: $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose**: contributes to the overall success of global procurement services department serving the global enterprise ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities**: - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - applies knowledge of procurement best practice and general business practice to enable transactions with suppliers on scotiabank’s purchase to pay (p2p) systems that is consistent with procurement policy and procedures, and other related policies. - communicates and provides education about the improved controls and efficiency gains of migrating to official scotiabank p2p technology platform(s). maintains p2p training materials on intranet sites. - conducts analysis to understand the purchasing behaviors of business units and to prepare for transition of their purchasing process to a p2p technology platform (e.g., coupa). - interacts with internal employees and external suppliers for p2p platform onboarding, catalog set-up and maintenance, training, and initial purchase order issuance. - prepares and seeks approval of standard op...


SPU932 DELIVERY & CLIENT SUPPORT ASSOCIATE

**about veho** veho is on a mission to revolutionize the post-purchase experience. we’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. by removing the pain points in delivery and returns, veho creates deeper loyalty and trust between brands and their customers. our rapidly growing client list includes leading consumer brands like hello fresh, zara, macy’s, sephora, and more. we’re proud of our diverse and inclusive culture, our best-in-class benefits, and the chance for every team member to share in our success through equity. whether you work at one of our facilities or remotely, at veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way. **about the role**:we are seeking an exceptional and highly motivated delivery & client support coordinator to join our team in bogota, colombia. in this pivotal role, you will be the primary point of contact for our diverse stakeholders: customers receiving packages, retailers who ship with veho, and a network of independent contractor drivers. your ability to communicate clearly, solve problems efficiently, and navigate a fast-paced environment will be crucial to veho’s success. **what you’ll do**: - ** complex problem solving**: investigate and resolve a wide range of delivery-related issues, including delayed packages, incorrect deliveries, driver inquiries, and retailer concerns, striving for first-contact resolution whenever possible. - ** ticketing system management**: efficiently manage and prior...


SALES DIRECTOR, LATAM [IVB-299]

People are our most valuable asset. this is a full-time hybrid role for a sales director – latam based in the latam region. the sales director will be responsible for sales operations and business development. key responsibilities - identify and pursue new business opportunities, expanding cmg’s market share. - build and maintain strong relationships with key clients and stakeholders. - manage the full sales cycle, from lead generation to contract negotiation and closing. - develop and execute a comprehensive growth strategy and account plans within the latam and caribbean region to meet revenue, retention and growth targets. - work closely with internal teams (technical, marketing, and customer success) to deliver tailored solutions. - analyze market trends and competitive landscape to refine strategies. - drive revenue growth and meet or exceed sales targets. - represent cmg at industry conferences, events, and client meetings. note: this description reflects the general nature of the role. it’s not a complete list of responsibilities—we believe in flexibility, initiative, and growing together. knowledge, skills & experience - strong closing skills - sales and business development skills - sales operations - excellent communication and negotiation skills - ability to travel within the latam region as needed - experience in the energy industry is a plus - 5-10 years of proven experience in account management and sales, preferably in software solutions for the energy industry no need to call us about the status of your application. we promise—we’re reviewing every su...


(NHK-076) SALES DIRECTOR, LATAM

People are our most valuable asset. this is a full-time hybrid role for a sales director – latam based in the latam region. the sales director will be responsible for sales operations and business development. key responsibilities - identify and pursue new business opportunities, expanding cmg's market share. - build and maintain strong relationships with key clients and stakeholders. - manage the full sales cycle, from lead generation to contract negotiation and closing. - develop and execute a comprehensive growth strategy and account plans within the latam and caribbean region to meet revenue, retention and growth targets. - work closely with internal teams (technical, marketing, and customer success) to deliver tailored solutions. - analyze market trends and competitive landscape to refine strategies. - drive revenue growth and meet or exceed sales targets. - represent cmg at industry conferences, events, and client meetings. note: this description reflects the general nature of the role. it's not a complete list of responsibilities—we believe in flexibility, initiative, and growing together. knowledge, skills & experience - strong closing skills - sales and business development skills - sales operations - excellent communication and negotiation skills - ability to travel within the latam region as needed - experience in the energy industry is a plus - 5-10 years of proven experience in account management and sales, preferably in software solutions for the energy industry no need to call us about the status of your application. we promise—we're reviewing every su...


FACILITIES COORDINATOR | [GTV-122]

Jll empowers you to shape a brighter way . our people at jll and jll technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. we are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. - schedule : monday-friday 8 : 00 am to 5pm what this job involves : technical operations & maintenance oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems . this includes performing tasks and / ...


SALESFORCE EXPERIENCE ARCHITECT, AI AND AGENTFORCE [YOW-196]

Salesforce experience architect, ai and agentforce join or sign in to find your next job join to apply for the salesforce experience architect, ai and agentforce role at neuraflash salesforce experience architect, ai and agentforce 1 day ago be among the first 25 applicants join to apply for the salesforce experience architect, ai and agentforce role at neuraflash get ai-powered advice on this job and more exclusive features. why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentfor...


SOFTWARE ENGINEER SPECIALIST, ORACLE [MTN-544]

Requisition id: 231297 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of credit card storage and querying data, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - contribute to the assessment of sizing and complexity of user stories and to the solutioning of those stories for credit card applications. - develop user stories to a high level of quality, including identifying error scenarios and the review of code coverage. - ensure the application portfolio technologies support is up to date, ensuring compliance with the bank's application lifecycle, hardening, security and pci policies. - proactively monitor application environments with available tools, create awareness in the larger team of any observed issues, and contribute to resolving those issues. - proactively identify opportunities to drive modernization of technology and automation of processes, including offering ideas of solutions to these opportunities and optimization...


[KPA434] | BRAND MANAGER

About the lisinski law firm firm mission statement our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. we look at all possible options to keep our clients in the united states with their families where they belong. we stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents. about the role we are seeking a bilingual (spanish/english) brand manager to lead the strategic direction of the lisinski firm's brand and marketing efforts. this pivotal role will shape how we position our services, uncover actionable client insights, and drive brand visibility to attract and retain clients. this role will also design and manage the firm's client-facing marketing strategy, set the roadmap for the broader marketing team, and oversee execution across channels. what you'll do 1. brand strategy development: define, articulate, and evolve the firm's brand identity and positioning across services and channels. 2. integrated marketing calendar management: implement strong planning and coordination skills to create and manage multi-channel marketing calendars aligned with business priorities. 3. consumer & client research: work closely with consumer insights lead to manage brand awareness tracking, customer decision journeys (cdj), copy testing, and internal panel insights. 4. audience segmentation & insights: lead audience segmentation project to define our ad and media audiences based on behavioral, demograph...


CUSTOMER ENGAGEMENT CENTER COORDINATOR | (J-253)

We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world's largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator, you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator must ...


FIB-421 HEAD OF FINANCE

Crear alerta enviadme trabajos similares por correo electrónico head of finance paymentgenes recruitment (sevilla vac, colombia) seguir publicado hace 2 horas full-time solicitar ahora an exciting opportunity has opened up for a head of finance to join a rapidly scaling fintech innovator in the payment orchestration space. with four years of successful transaction processing and ambitious plans to expand across the usa and european markets, this is a high-impact leadership role at a pivotal stage of growth. the company's platform empowers businesses with global card processing and alternative payment methods, smart routing, fraud prevention, and real-time dashboards—all via a single api. if you're passionate about driving financial strategy in a dynamic fintech environment, we'd love to connect with you. your role: as head of finance, you will lead the global financial strategy, operations, and compliance for a high-growth fintech organization. you'll work closely with the ceo and executive team to scale operations, ensure financial health, and enable long-term success. key responsibilities: - strategic financial leadership: develop and execute a financial strategy aligned with expansion goals in the u.s. and europe. serve as a trusted advisor to the ceo and executive team on financial performance and risk. oversee audits, tax strategy, and ensure full regulatory compliance across regions. - financial planning & analysis: lead forecasting, budgeting, and performance analysis across revenue streams. monitor and optimize financial kpis, including processing costs a...


CARGO CUSTOMER SUCCESS SR ANALYST

Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic with us through your rappi mission. here's how it impacts our ecosystem: cargo is rappi’s b2b logistics as a service (laas) solution. currently, cargo operates with a handful of retailers and is in constant development. our goal is to become latam leaders in "last-mile as a service," developing a robust solution and streamlined operations to scale, helping our partners excel in e-commerce, identifying opportunities inside and outside our operations. we are looking for a global customer success sr analyst for our cargo team, passionate about tech and highly analytical. you will support sales teams in designing growth and operational strategies to maximize value across our 9 countries. as part of rappi, your responsibilities include: applying growth strategies to increase order potential of small and medium allies managing collections, including settlement, invoicing, and collection processes achieving quality metrics targets identifying process improvements and proposing solutions implementing growth campaigns and consul...


TECHNICAL ACCOUNT / PRODUCT MANAGER

We are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: · serve as the primary technical point of contact for transit operator clients, fostering strong and lasting relationships. · understand clients' technical needs and objectives to deliver tailored solutions that enhance their operations. technical expertise: · demonstrate a thorough understanding of payment service provider functionality and its application within transit systems. · stay updated on the latest trends and advancements in open loop payment technologies, ensuring clients benefit from cutting-edge solutions. support and troubleshooting: · offer expert technical support to resolve any issues or challenges faced by transit operators. · proactively identify potential problems and implement preventative measures to minimize disruptions...


ZENDESK SUPPORT REPRESENTATIVE

Simplifying care through smarter solutions health note is changing the game in healthcare with ai-powered solutions that simplify patient data management . like a maestro orchestrating harmony, their tools streamline patient intake, automate real-time transcription, and integrate seamlessly with ehr systems. by eliminating inefficiencies and enhancing care delivery, health note empowers clinicians to focus on what truly matters—their patients’ well-being. job description as a zendesk support representative , you will ensure seamless integration of health note into client operations. you’ll triage and resolve customer questions, configuration changes, and bug investigations while providing strategic guidance to maximize platform value. join the professional services team to enhance customer onboarding and support their journey toward operational success. snapshot of your new career employment type: indefinite term contract shift: monday to friday | 8:00 am to 5:00 pm (est or pst) work setup: onsite | bogotá and medellín your ticket to a balanced life 5 days work week weekends off 20 vacation days in total prepaid medicine fully-customized emapta laptop and peripherals indefinite term type contract direct exposure to our clients career growth opportunities diverse and supportive work environment prime office locations - bogotá and medellin free upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar ) the building blocks of excellence at least 1 year of experience in a technical or support role , particularly with saas product...


CONSULTANT, ADVISORS CLIENT SERVICES, BUSINESS EXPERIMENTATION

Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary consultant, advisors client services, business experimentation mastercard data & services provides cutting-edge data analysis and services to fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. our advisors client services team combines traditional management consulting with mastercard’s rich data assets and in-house technologies to provide our clients with powerful strategic insights and recommendations. mastercard advisors work with a diverse global customer base across industries, from banking and payments to retail and finance. the advisors client services group has five specializations: performance analytics, strategy & transformation, business experimentation, marketing, and project management. our business experimentation consultants partner with executive-level clients on critical business decisions by leveraging data science and strategic thinking, all using an industry-leading saas platform, test & learn. you will analyze initiatives across a range of industries to identify key priori...


CYBER THREAT INTELLIGENCE ANALYST

Requisition id: 230816 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global cyber threat intelligence function ensuring specific individual goals, plans, initiatives are executed and or delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures . accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. able to conduct research and analysis of emerging cyber security threats and assess the potential impact to the bank. maintain general awareness of threat landscape in latam countries providing spanish proficiency in latam focused reporting and presentations strive in creating quality technical papers documenting security threats, risks, and mitigation techniques. proficient in communicating situational awareness and technical intelligence to internal and external stakeholders and trusted partners. understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of conduct and the gl...


DIRECTOR, COLLECTIONS INSIGHTS REPORTING

Requisition id: 223039 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose to derive meaningful insights from collections analytics and portfolio reports and datasets, while proposing alternative courses of action to improve operational metrics and deliver collections plan (e.g., pcl, w/o, opex).
leads the insights team with particular focus on ib collections, responsible for: driving improvements to customer strategies in order to achieve plans deliver meaningful and timely insights to enable teams to make effective decisions having a continuous improvement mindset accountabilities
utilizes available diagnostic tools to identify system, strategy and operations issues uses information to formulate action plans to optimize contact strategies leveraging available channels to improve collections effectiveness & minimize losses monitors performance for ib collections, identifying actionable opportunities to address market & portfolio headwinds supports stakeholders within ib collections by ensuring accurate, consistent, & timely production of meaningful information packages & reports delivers analyses into collections performance, converting analytic data to insights and actionable recommendations to drive initiatives and ensure targets are attained creates a collaborative performance driven culture. builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by foster...


DATA OPERATIONS ANALYST

We’re antenna, a data and analytics startup that aims to expand knowledge of subscriber behavior so brands can entertain, inspire, and empower the world. we provide industry and competitive benchmarks across key metrics so our customers can know ‘what good looks like’, market intelligence so they can learn how to build a best-in-class business, and insights to inform their strategic decisions making. antenna is the market standard for subscription analytics. at antenna, the data operations team ensures accurate and timely deliver of data to internal stakeholders and our customers. in addition, the data operations team regularly maintains and enhances all of our data solutions, and thus sits at the center of our diverse cross-functional team. at the moment, we do not have open roles in the customer success team, but we welcome the opportunity to connect with candidates. the data operations teams covers a variety of responsibilities, including but not limited to: leverage our complex data pipeline to design data solutions that ensure accurate, and timely delivery of data to internal and external stakeholders own the qa process of antenna data ensuring we consistently deliver reliable and accurate data develop qa efficiencies across the data pipeline to ensure predictable, accurate, and timely delivery of data to both internal and external stakeholders. proactively collaborate with the commercial team, as well as our customers, to identify opportunities for antenna data to drive high impact strategic decisions partner with our commercial team to understand how our customers ar...


SALES DIRECTOR, LATAM

People are our most valuable asset. this is a full-time hybrid role for a sales director – latam based in the latam region. the sales director will be responsible for sales operations and business development. key responsibilities identify and pursue new business opportunities, expanding cmg’s market share. build and maintain strong relationships with key clients and stakeholders. manage the full sales cycle, from lead generation to contract negotiation and closing. develop and execute a comprehensive growth strategy and account plans within the latam and caribbean region to meet revenue, retention and growth targets. work closely with internal teams (technical, marketing, and customer success) to deliver tailored solutions. analyze market trends and competitive landscape to refine strategies. drive revenue growth and meet or exceed sales targets. represent cmg at industry conferences, events, and client meetings. note: this description reflects the general nature of the role. it’s not a complete list of responsibilities—we believe in flexibility, initiative, and growing together. knowledge, skills & experience strong closing skills sales and business development skills sales operations excellent communication and negotiation skills ability to travel within the latam region as needed experience in the energy industry is a plus 5-10 years of proven experience in account management and sales, preferably in software solutions for the energy industry no need to call us about the status of your application. we promise—we’re reviewing every submission, and if your skills are a ma...


CUSTOMER SUCCESS ENGINEER - ON DEMAND ACCOUNTING APPLICATION (HYBRID WORK SCHEDULE)

Customer success engineer. on demand accounting application (hybrid work schedule) get ai-powered advice on this job and more exclusive features. customer success engineer – on demand accounting location: bogota, colombia model of work: hybrid please...


HELPDESK & CUSTOMER SUPPORT OPERATIONS AGENT

Helpdesk & customer support operations agent join to apply for the helpdesk & customer support operations agent role at regnology helpdesk & customer support operations agent join to apply for the helpdesk & customer support operations agent role at ...


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