**ID de la solicitud**: 231603 **Programa de Referido de Empleados - Probable Pago**: $0.00 Estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en ScotiaGBS **Purpose**: Contributes to the overall success of Global Procurement Services department serving the global enterprise ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **Accountabilities**: - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. - Applies knowledge of procurement best practice and general business practice to enable transactions with suppliers on Scotiabank’s Purchase to Pay (P2P) systems that is consistent with Procurement Policy and Procedures, and other related policies. - Communicates and provides education about the improved controls and efficiency gains of migrating to official Scotiabank P2P technology platform(s). Maintains P2P training materials on intranet sites. - Conducts analysis to understand the purchasing behaviors of business units and to prepare for transition of their purchasing process to a P2P technology platform (e.g., Coupa). - Interacts with internal employees and external suppliers for P2P platform onboarding, catalog set-up and maintenance, training, and initial purchase order issuance. - Prepares and seeks approval of Standard Operating Procedure (SOP) documentation and follows procedures accordingly to ensure data quality and consistent delivery of service according to established Operating Level Agreements (OLAs). - Prepares and seeks approval of Problem Resolution Procedure (PRP) documentation and follows procedures accordingly for efficient and consistent resolution of common problems to be solved or further escalated. - Escalates issues to manager, suppliers, or other internal stakeholders and tracks to resolution. - Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - Based on the user feedback, act as advisor to identify opportunities for system/process improvements. - Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. - Champions a high-performance environment and contributes to an inclusive work environment. **_ - **_Education / Experience / Other Information (include only those that are specific to the role)_** - College Diploma or University Degree in related field. - 3+ years of project management, business administration, business analysis, data analysis, business process improvement, and/or business help desk, operations experience. - Experience with Coupa (preferred), Icertis, ServiceNow or other procurement and service software is desirable. - Strong interpersonal and communication skills, both written and oral, with demonstrated expertise in interacting with all levels of management. Spanish would be an asset. - Highly proficient with Microsoft Office (Word, PowerPoint) and Excel (able to write formulas, effectively use lookup & references functions, logical functions, and text functions at a minimum) with experience with transforming and visualizing large data sets. - Experience in business analysis is an asset. - Detail orientated, strong analytical skills, and data collection and manipulation experience. - Strong relationship building and influencing skills to develop and maintain effective partnering relationships with key stakeholders. - High level of self-motivation and initiative, and ability to operate effectively as a team player. - Demonstrate effective time management and priority setting skills. - Demonstrate Project Management skills. - Experience with data visualization tools and dashboard creations is desirable. Ubicación(s): Colombia : Bogota : Bogota ScotiaGBS forma parte del grupo de empresas de Scotiabank ubicado en Bogotá, Colombia, y fue creado para apoyar diversos procesos del Banco y el desarrollo y ejecución de sus servicios globales. Ofrecemos un entorno de trabajo inclusivo y positivo, además de ventajas competitivas.