Lmg staffing solutions is hiring on behalf of our client, a digital agency providing web design, development, and cro services to ecommerce brands on the shopify platform. they’re seeking a technical account manager to serve as the primary point of c...
Colombia ready to accelerate your career? clara is the fastest-growing company in latin america. we've built the leading solution for companies to make and manage all their payments. we already help over 20,000 large and growing businesses operate wi...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are looking for a detail-oriented and proactive marketing operations project manager to lead and coordinate marketing initiatives across seo, integrations, automation, and digital workflows. this role is ideal for someone who thrives in a fast-paced agency environment, has experience managing u.s.-based clients, and brings a strong understanding of marketing systems and processes. the ideal candidate is not only organized and communicative but also understands how marketing operations work end-to-end — from gathering requirements to delivering results. key responsibilities - manage and prioritize multiple marketing projects and timelines - gather, define, and organize requirements related to seo, marketing automations, platform integrations, and digital campaigns - collaborate with internal teams including marketers, developers, and designers to execute on project goals - track progress, provide status updates, and ensure timely delivery of high-quality work - maintain clear documentation and ensure alignment between stakeholders - support the integration and automation of marketing tools (e.g., hub spot, google analytics, zapier) - continuously identify ways to improve processes and increase operational efficiency requirements - c1 or native-level english fluency, both written and spoken - 3+ years of experience in project management, ideally within a marketing or agency setting - experience working with u.s.-based or international client...
Job description summary li-hybrid location: bogotá, colombia relocation support: this role is based in bogotá, colombia. novartis is unable to offer relocation support: please only apply if accessible. are you passionate about improving patient experiences and driving innovation in healthcare? as a pop analyst at novartis colombia, you'll play a vital role in shaping and supporting patient support programs that directly impact patients' lives. from collaborating on program design to managing vendor performance and ensuring compliance, your work will help deliver meaningful solutions to patients and healthcare professionals. join us and be part of a purpose-driven team that's reimagining medicine through operational excellence and patient-centric innovation. job description key responsibilities: act as a business partner for assigned patient support programs (psps), ensuring operational excellence. monitor vendor performance and provide insights to improve patient and healthcare professional experiences. collaborate on the design and implementation of innovative psp solutions. support vendor assessments and onboarding for new program initiatives. manage psp budgets and track monthly expenses to ensure financial compliance. develop patient education materials and lead initiatives to enhance service delivery. coordinate contracts, purchase orders, and internal processes for psp operations. oversee distribution and control of support doses linked to psps. maintain and update standard operating procedures and conduct risk assessments. monitor vendor compliance and...
Senior accounts receivable page is loadedsenior accounts receivableapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013job titlesenior accounts receivablejob title: senior accounts receivableposition type: permanentlocation: bogotaabout your business area/department:a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and "follow-the-sun" operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that's shaping the future of travel technology.summary of the role:responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentation. key tasks includ...
1 day ago be among the first 25 applicants at blankfactor, we create technology that shapes the future of finance. we are a global product development and services company, with a strong focus on fintech and payments innovation. join a team of passionate professionals working on high-impact projects that help top-tier clients scale and transform their business. role overview we are looking for a mid-level qa automation engineer with a solid foundation in both manual and automated testing. you’ll play a key role in ensuring the quality and reliability of our digital products, working closely with cross-functional teams to drive testing strategies across the development lifecycle. what you’ll do: - design, write, and maintain test cases and test scripts (manual and automated). - execute test plans and analyze results to ensure system functionality and performance. - collaborate with developers, product owners, and business analysts to understand requirements and identify test scenarios. - contribute to the continuous improvement of qa processes, tools, and automation frameworks. - document defects and help troubleshoot issues during development and post-release phases. what we’re looking for: - 2–4 years of experience in qa, with exposure to both manual and automated testing. - experience working with automation tools such as selenium, cypress, playwright, or similar. - familiarity with rest apis and tools like postman or swagger. - experience with test case management and bug tracking tools (e.g., jira, test rail). - strong attention to detail and a passion for qualit...
Cop 80.000.000 - 120.000.000 miami / graduate / number of vacancies: 2 you will be working on key projects for leading organizations in it strategy and governance, including: - strategic it plans, it servicing, project management office (pmo), transformation, organization and efficiency - implementation of specialist technologies for digital transformation such as architecture definition, big data, solutions development, and tool implementation - risk and regulatory management including cybersecurity, data quality, and data governance requirements - recent graduates or final-year students - solid academic record - proactive attitude, maturity, responsibility, and strong work ethic - knowledge of other languages is desirable - postgraduate studies and/or specialised courses are an asset - advanced skills in programming languages, databases, and software engineering techniques - strong ability to learn quickly - ability to easily integrate into multidisciplinary teams we offer the best environment to develop talent, including: - participation in high-profile consulting projects for major companies - collaborating with top industry management on national and global challenges - being part of a professional team with values and culture benchmarked in the industry ongoing training plan, with about 10% of business turnover invested in training, including: - specialist knowledge courses, external expert courses, professional skills, and language courses - over 375,000 hours of training across more than 150 courses last year clear career plans with internal promotion ba...
About us nalanda is a leading spanish multinational dedicated to bridging the gap between large companies and their suppliers through an innovative digital platform. our platform streamlines business processes such as document exchange, purchases, invoices, and vital business information. we specialize in coordinating activities between contractors and their suppliers, minimizing costs, time, and risks, while fostering transparent and effective business relationships. we are a dynamic, forward-thinking company committed to building an inclusive workplace where talent thrives. at nalanda, we believe that the development of people drives organizational success. join us as we continue to build a culture of growth, inclusivity, and excellence. position summary we are looking for an experienced and proactive senior hr business partner to join our people team and support our operations in colombia and latam. reporting to head of people & culture in spain. this is a non-managerial role but will be key in providing both strategic and operational hr partnership to business leaders and employees. the role requires strong knowledge of colombian labor law and general understanding of hr compliance across latam countries. you will work closely with stakeholders in colombia and collaborate with people leaders based in spain, uk and france ensuring alignment with global people strategies and local best practices. key responsibilities - act as the go-to hr partner for latam teams, supporting managers and employees across all people-related matters. - ensure full compliance with c...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we've been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you're taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client built by renters for renters, our mission is to help people find a home they truly love at a value they deserve. our platform features over 6 million rental units and uses intelligent matching technology to connect users with curated listings, offering a personalized, guided, and stress-free rental search experience. job summary as a senior backend engineer, you will play a key role in developing and enhancing the services that power the core rental platform. you'll collaborate closely with a talented team to build scalable, efficient backend systems that improve the experience for both property listers and renters. if you're passionate about solving complex problems,...
1 day ago be among the first 25 applicants at blankfactor, we create technology that shapes the future of finance. we are a global product development and services company, with a strong focus on fintech and payments innovation. join a team of passionate professionals working on high-impact projects that help top-tier clients scale and transform their business. role overview we are looking for a mid-level qa automation engineer with a solid foundation in both manual and automated testing. you’ll play a key role in ensuring the quality and reliability of our digital products, working closely with cross-functional teams to drive testing strategies across the development lifecycle. what you’ll do: - design, write, and maintain test cases and test scripts (manual and automated). - execute test plans and analyze results to ensure system functionality and performance. - collaborate with developers, product owners, and business analysts to understand requirements and identify test scenarios. - contribute to the continuous improvement of qa processes, tools, and automation frameworks. - document defects and help troubleshoot issues during development and post-release phases. what we’re looking for: - 2–4 years of experience in qa, with exposure to both manual and automated testing. - experience working with automation tools such as selenium, cypress, playwright, or similar. - familiarity with rest apis and tools like postman or swagger. - experience with test case management and bug tracking tools (e.g., jira, test rail). - strong attention to detail and a passion for qualit...
You will be working on key projects for leading organizations in areas such as strategy, commercial effectiveness, transformation (organization and processes), risk management and control, marketing, financial, and management information. requirements - recent graduates or final-year students in finance, business administration, economics, actuarial science, or engineering. - postgraduate studies or specialized courses are an asset. - solid academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - ability to learn quickly. - ability to integrate easily into multidisciplinary teams. what we offer the best environment to develop your talent: - work on high-profile consulting projects for the largest companies, leaders in their markets. - collaborate with top industry management facing national and global challenges. - be part of an exceptional team whose values and culture set industry standards. ongoing training plan, with approximately 10% of business turnover invested in training: - specialist courses, external expert courses, professional skills, and language courses. - last year, our staff received over 375,000 hours of training across more than 150 courses. clearly defined career path: - internal promotion based solely on merit. - partnership-based management model offering opportunities to become a partner. additional experiences: - close relationships with prestigious universities. - community support activities (over 30 annually). - sports tournaments (internal and external). we are an international consulting firm provi...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. we are seeking a skilled individual with strong management capabilities alongside a deep understanding of quality assurance. this role involves creating and executing quality plans, automating testing processes, coordinating qa efforts, and ensuring thorough documentation throughout the project lifecycle. the ideal candidate will focus on enhancing overall quality from an end-to-end perspective and will have the potential to evolve into a squad leader, driving continuous improvement in our quality practices. key responsibilities: - lead qa initiatives and ensure quality standards are met across the project lifecycle - coordinate testing activities, define strategies, and support delivery teams in implementing best qa practices - mentor and support other qa team members, fostering a culture of quality and continuous improvement - collaborate closely with developers, product owners, and stakeholders to ensure alignment on quality goals - monitor test results, track quality metrics, and suggest process improvements required experience: - proven experience in quality assurance in agile environments - experience in managing or mentoring qa teams or leading squads with a focus on quality - strong understanding of testing methodologies, tools, and automation frameworks - excellent communication and stake...
Job description - sustainability analyst i (col00ho) sustainability analyst i - col00ho company : worley primary location primary location : colombia job job : sustainability schedule schedule : full-time employment type : employee job level : experienced job posting job posting : jul 8, 2025 unposting date unposting date : aug 8, 2025 : building on our past. ready for the future worley is a global professional services company of energy, chemicals and resources experts. we partner with customers to deliver projects and create value over the life of their assets. we're bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. objective: the sustainability analyst will support various work fronts in the sustainability performance team. this role is suited for a highly motivated individual based in colombia who has exposure to sustainability reporting and an interest in working in the sustainability performance function of a dynamic, large, multi-national asx-listed organisation. responsibilities: · engage with people across the business to support input of robust data into worley's sustainability performance system. · collect, analyze, and manage sustainability data for internal tracking and external reporting. · assist in tracking sustainability goals, including carbon reduction and single-use plastics commitment. · create dashboards to support clear communication of our sustainability progress. · support the maintenance of our esg data with key esg rating agencies and initiatives ...
Cop 80.000.000 - 120.000.000 ecuador / graduate / number of vacancies: 2 you will be working on key projects for leading organizations in it strategy and governance, including: - strategic it plans - project management office (pmo) - transformation - organization and efficiency responsibilities also include implementing specialist technologies for digital transformation such as architecture definition, big data, solutions development, and tool implementation, as well as managing risks and regulatory compliance including cybersecurity, data quality, and data governance. requirements - recent graduates or final year students in computer science, telecommunications engineering, or related it fields. - postgraduate studies or specialized courses are assets. - strong academic record. - proactive attitude, maturity, responsibility, and a strong work ethic. - knowledge of additional languages is desirable. - proficiency in programming languages, databases, and software engineering techniques. - fast learner with the ability to adapt quickly. - ability to work well in multidisciplinary teams. we offer the best environment to develop your talent: - participation in high-profile consulting projects for leading companies. - engagement with top industry management facing global challenges. - part of a professional team with values and culture recognized as industry benchmarks. ongoing training, with approximately 10% of business turnover invested in development: - specialist, external expert, professional skills, and language courses. - last year, over 375,000 hours of trai...
Locations: colombia only (remote)come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the roleas an iot building systems engineer, you will play a critical role in maintaining excellent customer satisfaction by ensuring the integrity of data collection by minimizing hardware downtime. your expertise in hardware troubleshooting and network programming will ensure seamless server communication and functionality of our deployed iot electrical, gas, and water meters, sensors, and networking devices. this role demands a proactive approach to maintaining our high standards of data accuracy and reliability as well as outstanding attention to the customer experience. responsibilitiesticket management and issue resolutionclose out hardware-related maintenance tickets using a ticketing software solution (e.g., zendesk or zoho desk) identify, troubleshoot, and resolve hardware issues flagged by our software or reported by customers and key stakeholders maintain accurate documentation for ticket resolution, inc...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. your mission: join our ci&t; team in partnership with a large international consulting firm specializing in multi-modal logistics. we are modernizing a legacy system for an american train company by creating a brand new rail management platform. in this role, you'll focus solely on frontend development, designing and implementing innovative, user-friendly interfaces from scratch. you'll be a key player within a highly collaborative team, where your skills in interface development will be essential to delivering a top-tier user experience. what you will do: work closely with business analysts to transform requirements into functional, efficient, and engaging frontend features. develop and modernize the user interface following best practices and a unified design system. collaborate with cross-functional teams to ensure seamless integration of new features into our evolving platform. troubleshoot and optimize application performance, ensuring a smooth experience for end-users. what you need: proven experience in frontend development, with a strong focus on angular. familiarity with design patterns and experience in implementing well-designed and functional interfaces. exposure to ui/ux design and the ability to translate business requirements into visual and functional implementati...
Help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. join us for career defining opportunities that give you the chance to thrive. job descriptionabout us with over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. join us to create a career worth celebrating. about the function: our finance team deliver sustainable growth for our business, customers, and much-loved brands. we're part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth. whether we're utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future — no two days are the same in our finance team. wherever your skills lie, we'll help you to learn and develop, supporting you along the way in our inclusive culture. about the team: the financial planning & analysis job family is accountable for driving diageo's end-to-end business performance management cycle. these roles set the rhythm and encouraged inputs and outputs of performance management, in line with standard global bpm processes and ensure that the bpm cycle is supported by hig...
At first advantage (nasdaq: fa), people are at the heart of everything we do. from our customers and partners to our greatest advantage — our team members. operating with empathy and compassion, first advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized fortune 100 and global 500 brands. what you'll do: as a bilingual verifications specialist , you will play a key role in supporting our clients' pre- employment screening process. your responsibilities will include delivering accurate and reliable screening results, helping our clients create safer environments for their employees, customers, and partners. your attention to detail and drive to complete tasks will be essential in ensuring the quality and integrity of the screening process. individual must be bilingual in spanish & english (verbal and written) location: position is 100% remote based in colombia hours: monday to friday 8:00 am - 5:00 pm (utc-5) responsibilities: handle verifications for some of our high-profile clients. know customer sops and fadv systems verify candidate details including current and previous employment, education, professional licenses, certifications and references. contact companies and educational institutions to verify candidate-provided information. commun...
Lmg staffing solutions is hiring on behalf of our client, a digital agency providing web design, development, and cro services to ecommerce brands on the shopify platform. they’re seeking a technical account manager to serve as the primary point of contact for a portfolio of shopify clients. this role includes managing communication, task delegation, project management, technical support, and helping identify opportunities for ongoing site improvements. this is a part-time (approx. 20 hours / week) role to start, with the goal of transitioning to full-time within 2–4 months if it’s a good mutual fit. requirements key responsibilities client relationship management - act as the primary point of contact for a portfolio of shopify-based clients - maintain strong, proactive relationships through weekly or biweekly communication - provide updates on progress, clarify project timelines, and ensure client satisfaction - help identify upsell opportunities based on client needs and service options technical implementation (shopify) - make backend updates in shopify, such as : - adjusting shipping settings - installing / configuring apps - modifying navigation menus - setting up discounts or promotional banners - updating product or content pages - troubleshoot issues directly on the website or using related tools project & task management - translate client requests into actionable tasks - delegate work to internal specialists (designers, developers, seo, etc.) - track progress in the project management system (e.g., teamwork) - ensure timely delivery of tasks and clear...
Job description summary li-hybrid location: bogotá, colombia relocation support: this role is based in bogotá, colombia. novartis is unable to offer relocation support: please only apply if accessible. are you passionate about improving patient experiences and driving innovation in healthcare? as a pop analyst at novartis colombia, you'll play a vital role in shaping and supporting patient support programs that directly impact patients' lives. from collaborating on program design to managing vendor performance and ensuring compliance, your work will help deliver meaningful solutions to patients and healthcare professionals. join us and be part of a purpose-driven team that's reimagining medicine through operational excellence and patient-centric innovation.job description key responsibilities: act as a business partner for assigned patient support programs (psps), ensuring operational excellence.monitor vendor performance and provide insights to improve patient and healthcare professional experiences.collaborate on the design and implementation of innovative psp solutions.support vendor assessments and onboarding for new program initiatives.manage psp budgets and track monthly expenses to ensure financial compliance.develop patient education materials and lead initiatives to enhance service delivery.coordinate contracts, purchase orders, and internal processes for psp operations.oversee distribution and control of support doses linked to psps.maintain and update standard operating procedures and conduct risk assessments.monitor vendor compliance and drive corrective...
Get ai-powered advice on this job and more exclusive features. direct message the job poster from contact point 360 talent acquisition & hr expert | elevating human capital with effective strategies as our director of operations, you’ll lead the charge in making sure our daily operations run smoothly, exceed client slas, and keep our teams motivated and aligned. you’ll be the bridge between internal performance and external client satisfaction — and a key player in shaping our culture and success. - ensure daily operations surpass both internal expectations and external slas - directly lead team leaders and lops, overseeing kpis, service delivery, and client satisfaction - monitor production, service levels, and quality to proactively make adjustments - act as the main contact for clients, and collaborate with qa, it, finance, ta, hr and support areas - coach and develop your direct reports, fostering high performance - own client lifecycle resolution from end to end - create and maintain detailed operational reports and data-driven insights - drive results through kpi analysis and proactive action - ensure profitability through smart resource management - foster strong client relationships and visibility what we’re looking for - proven experience in bpo operations or similar leadership roles (+4 years) - exceptional communication, organization, and people management skills - kpi- and results-driven mindset - experience handling tenured teams and large-scale programs - strong analytical and reporting capabilities - calm, client-facing presence under pressure - a grow...
Software engineer in test – scrum master experience irc270240 designation lead test engineer function quality assurance experience 5-10 years location colombia - bogota skills cypress, java script, playwright, selenium we are seeking a qa automation engineer with 5–8 years of experience to join us on a contract basis for a focused initiative aimed at enhancing and validating a key system in our platform. this hybrid role combines hands-on qa testing (automation and manual) with agile team leadership, including scrum master or lightweight project management responsibilities. this is ideal for a candidate who balances strong technical qa skills with the ability to lead agile ceremonies, track sprint goals, and drive delivery outcomes in a collaborative environment. about the team we’re a supportive, inclusive group that values collaboration and fosters a strong sense of belonging. our team operates with transparency and alignment, guided by scaled agile practices that promote continuous improvement. we’re driven by values that shape how we work together every day: teamwork, ownership, accountability, proactivity, transparency, empathy, inclusivity, and a commitment to continuous learning and growth. requirements - 5–8+ years of experience in quality assurance, with strong hands-on experience in test automation and manual testing. - proven experience leading delivery workflows, either acting as a scrum master or agile team lead. - proficiency with: - automation frameworks: playwright or cypress, selenium - frontend testing: jest, react te...
Pem - senior consultant (process mining)join to apply for the pem - senior consultant (process mining) role at product pulse.about the roleas a senior consultant, you will lead project workstreams, conduct in-depth data analysis, and provide strategic recommendations to clients. working closely with our team of consultants, you will design and implement tailored solutions that precisely align with client needs.key responsibilitiesintegrate process mining tools into clients' diverse system landscapes.translate process information into data models for process analysis.conduct comprehensive analyses to enhance process transparency and drive improvements.work closely with automation engineers and business analysts to design and optimize end-to-end automation using analytics, automation, and machine learning.evaluate business and financial impacts and effectively communicate findings to key stakeholders.test and review new functionalities and applications of the latest process mining tools.lead project workstreams, managing scope, budget, and timelines.provide data-driven recommendations to clients.stay updated on industry trends and best practices to continuously improve consulting services.build and maintain strong client relationships, positioning yourself as a trusted advisor.must-have qualifications & competencies2 to 3 years of experience in process mining.strong background in data science.exceptional analytical and problem-solving skills with strategic and creative thinking.excellent communication and interpersonal skills for strong client engagement.proficiency in pql a...
Job title: business strategist about us: we're a global organization dedicated to providing cultural exchange opportunities. job description: - we're seeking a business strategist to join our team in medellín, colombia. key responsibilities: - identify and develop new business opportunities with universities, companies, and institutions. - generate leads and establish relationships with potential customers. - meet with customers face-to-face or remotely to discuss business prospects. - develop and execute a strategic plan to increase customer interest and drive sales growth. - contribute to the company's overall business strategy and goals. required skills: - bachelor's degree in business, industrial engineering, marketing, or international affairs. - proficiency in spanish and english, both written and spoken. - 2-3 years of experience in marketing and/or sales. - experience in event planning and execution is an asset. what we offer: - an international work environment with a dynamic team. - competitive salary and bonus potential. - the ability to expand your international network. - opportunities to travel internationally for staff exchanges and professional development. equal opportunity employer: we're committed to providing a work environment free of discrimination and harassment....
Customer success specialist role we are seeking a highly motivated and skilled customer success specialist to join our organization in bogotá, colombia. the primary role of the customer success specialist is to build relationships with new and existing clients by project managing their onboarding to our product, providing best practices, technical support, and user training on the application. as a key member of our team, you will be responsible for client consulting, new customer implementation, project management, technical troubleshooting, customer support, and new user training. - onboards existing clients converting to our product as well as new clients. - handles initial case intake both over the phone and through email. - performs first line triage support for clients answering basic questions and assisting clients navigate the system. - interacts with clients to provide and process information in response to inquiries, concerns, and requests about products and services. - escalates more complex inquiries to tier 3 support. - informs support leadership of potential client issues and problems early to ensure they receive proper attention. - documents and maintains all client information in a crm system to include recording all calls, emails, and client communication. - creates and maintains product documentation and online training videos. - performs entry-level quality assurance testing for software development. - develops/maintains sop for troubleshooting technical problems. - participates in industry training. - stays current with system information, changes, a...
Unlocking the potential of data engineering about the role - we are seeking a highly skilled data engineer to join our team in bogotá, colombia. key responsibilities 1. design and develop hive code to meet business requirements. 2. create automated solutions to streamline processes and improve efficiency. 3. maintain and optimize existing automated jobs to ensure high performance. 4. troubleshoot issues and provide timely resolutions to minimize downtime. 5. analyze data to answer complex business questions and support investigative efforts. 6. collaborate with subject matter experts to develop key performance indicators and metrics. requirements - bachelor of science in engineering education. - proficient english language skills (b2 level). - excellent communication and interpersonal skills. - detailed note-taking and information capture abilities. - strong etl development background. - experience with bash scripting. - familiarity with yarn and hdfs concepts. - sql skills for analysis and data investigation. - aws cloud experience is a plus (cloudwatch, lambda, emr, athena). candidates will have the opportunity to work on challenging projects, collaborate with a diverse team, and contribute to the company's mission of unlocking the value of technology for clients worldwide....
Job overview we are looking for a senior devops engineer to join our team in colombia, specifically in the perímetro urbano medellín area. this role involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively. key responsibilities - design and implement scalable, secure, and reliable azure infrastructure. - develop and maintain ci/cd pipelines for multiple projects. - implement infrastructure as code (iac) using tools like terraform, arm templates, or bicep. - optimize and monitor azure environments for performance, cost, and security. - collaborate with software development and operations teams to improve workflows and ensure seamless deployment processes. - automate operational tasks, including backups, monitoring, and scaling. - troubleshoot issues across the infrastructure and application environments. - stay current with the latest azure offerings, devops tools, and industry trends....
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial inte...
1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters around the w...
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