Graphite is a digital marketing agency that builds scalable growth engines for consumer technology companies such as ticketmaster, masterclass, betterup, and honey. we specialize in search engine optimization (seo), content strategy, mobile app growt...
1 day ago be among the first 25 applicants epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dyn...
Leading company specializing in the design of control solutions for the building automation industry is seeking to fill the following position: design engineer_ senior level the senior design engineer i, under administrative supervision, will be responsible for the design of custom, state of the art, electronic and ddc control systems that meet our clients’ plans and specifications. each solution will be implemented, on schedule, in a cost-effective and professional manner. the senior design engineer will act as the primary design engineer on projects and may lead project teams consisting of other design engineers. the senior control system engineer will independently lead the design phase of the project from inception to completion through interpretation of specifications, design engineering, selection of components, creation, and checking of drawings, and resolution of problems. technical leader with a high degree of knowledge in the hvac control design field and recognized expertise in the control theory for specific systems.; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. may manage projects that require formulating strategies and administering policies, processes, and resources with a high degree of autonomy. essential duties and responsibilities: 1. ensure that the project requirements and risks are understood by: • attending sales turnover meetings to gain knowledge of the sales estimate and project scope. • analyzing project plans, specifications, sales estimates, and sales proposal. • creating a list of pr...
We are seeking a data steward to support enterprise-level data governance initiatives as part of a newly formed group focused on centralizing governance activities across structured and unstructured data domains. this includes microsoft 365, sharepoint, teams, and internal erp systems. this is a long-term position with strategic impact across global teams, including india and latam. the candidate will report directly to the us-its data strategy & governance officer (office of the cdo) and will collaborate closely with stakeholders across business lines and enabling areas. tareas responsibilities act as subject matter expert in best practices for data governance and quality, ensuring safeguards are in place. demonstrate active ownership of specific data domains, processes, and procedures. create and edit data requirements, models, dictionaries, process maps, and data lineage/mapping. capture and document metadata across data domains using standardized approaches. communicate with stakeholders to gather, review, and address data requirements and feedback. define valuation and quality measures and share them across business units. manage metadata and data quality processes using tools such as informatica, collibra, sap, and microsoft 365. tag and classify unstructured data (e.g., pii) across platforms such as sharepoint, teams, and erp systems. ensure compliance with iso standards, gdpr, sox, and internal ai data controls. manage assets within dtus (data technology unified services) and support lifecycle governance for successfactors/hxm data. d...
we are committed to investing in our employees and helping you continue your career at scotiagbs the payroll analyst is responsible for supporting the canadian payroll operations team with daily payroll functions including assisting the team with the bi-weekly payroll process, management of employee inquiries, preparation of roes, and tax forms and various projects. in addition, provide support with an eagerness to learn and be challenged. accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge • support the day-to-day payroll activities within the payroll operations team including preparation and processing of the biweekly payroll, the preparation of roes and tax forms using the sap payroll system • assist with payroll-related investigations escalated through the hr service – case management syste. • assists with year-end payroll activities (t4’s, rl1’s, reconciliations and filings) – on an as needed basis • lead the active claims process through exection of reports, audits and employee email communication • assits with year-end activities and processes such as auditing tax slips, and working with hr partners to ensure a successful year-end closing • ensures the processing and completion of all payroll data are in compliance with the bank’s policies and procedures, and regulatory requirements • understands how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions • leads by example by being a champion in ...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: the service consultant is responsible for successful consulting project delivery in support of both internal and external customers. this role can take on many aspects from acting as a technical lead for solution implementations to providing best industry practices to customers on new products for their business. this role will work closely with project management to support all consulting services, as well as product management and support to provide best in class service for our customers. the successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times. if you are an overachiever with proven information technology experience who thrives in a fast-paced en...
Job title: analyst order governance department: center of excellence (coe) location: medellin, col reports to: [manager/lead name], manager of center of excellence about us: at kaseya, we are at the forefront of innovation, leveraging data and cutting-edge technology to drive transformation across all departments. the center of excellence (coe) is our strategic team of consultants and experts dedicated to driving change, improving efficiency, and embedding data-driven decision-making throughout the organization. as a member of this team, you will play a key role in helping our departments optimize their processes, harness the power of data and ai, and achieve sustainable business outcomes. position overview: we are seeking a motivated and results-driven analyst to join our center of excellence (coe) team. in this role, you will be responsible for driving data-driven insights, supporting transformation projects, and implementing ai-powered solutions across various departments. you will collaborate closely with cross-functional teams to identify areas for improvement, optimize workflows, and guide data strategy initiatives that enhance overall business performance. as an analyst in coe, you will be trained as a consultant with deep expertise in data analysis, ai, and process optimization, enabling you to provide impactful support across multiple departments. key responsibilities: data analysis & reporting: collect, analyze, and interpret data from various sources to uncover insights that drive actionable improvements in business processes. develop and maintain das...
Trend micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. fueled by decades of security expertise, global threat research, and continuous innovation, trend harnesses ai to protect organizations and individuals across clouds, networks, devices, and endpoints. the trend vision one™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like aws, google, microsoft, and nvidia. proactive security starts here. position summary in this remote, you will be responsible for generating and closing new business opportunities in accounts with greater than 1000 employees. you are a “hunter” with a background in enterprise network security sales and have a results-oriented mindset with a passion for over-achieving sales targets while exceeding customer expectations. you will be playing a key role by influencing prospects to buy trend micro solutions in this highly competitive security sale. to be successful in this position you will fully understand all aspects of complex selling in an enterprise technology market. responsibilities: proven record of closing large enterprise network security transactions. develop and maintain detailed knowledge of trend micro products, services and processes. create and maintain monthly product forecast as well as develop, manage and repot on a sales report pipeline within the territory. provide accurate weekly revenue forecasts. follow sound sales p...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties gain and utilize expertise in specific aspects of a psls&apos technology and services portfolio to educate customers, operations and bd on features, advantages and benefits of the psl solution offerings. under broad direction, the technical sales advisor job family is accountable for delivery execution. this entails pursuing excellence in all day-to-day activities, identifying technical needs of customers through product knowledge and geographic understanding of challenges, aiding the bd organization in pursuit of work through customer interaction and internal/external workshops, providing technical recommendation to bd for proposal preparation regarding solution upsell, aiding operations and bd in the diagnosis and communication of solutions delivery issues, all utilizing a detailed knowledge base of specific subpsl products, services and solutions. technical sales advisors help establish the strategic direction in the work area through clear understanding of the local customer&aposs business drivers and technical challenges and are responsible for identifying and executing up-sell (pop plan) strategies within a geography of responsibility. maintains an overview of the external market and h...
Ibm planning analytics (tm1) & powerbi reporting insights are at the heart of our finance forecasting, budgeting & analysis activities and are the major platforms on which the company’s planning & budgeting strategic aims are delivered. the scope of this role is global, managing a small team of tm1 business enablement experts. as the tm1 business enablement lead, you will manage the deployment of ibm planning analytics (tm1) solutions in alignment with strategic and functional standards, ensuring data integrity, master data management, and user training across controlling operations and finance teams. you will be is responsible for the project deployment lifecycle activities (planning, testing, change management, knowledge transfer, training materials & final deployment) of standardised global ibm planning analytics (tm1)/powerbi reporting insight solutions which are aligned with group strategy. our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. main responsibilities: lead the design and deployment of ibm planning analytics (tm1) models and powerbi reporting insight solutions to support business needs and strategic objectives. collaborate with stakeholders to define business requirements and translate them into scalable ibm planning analytics (tm1)/power bi solutions. ensure data integrity, master data management, and alignment with ibm planning analytics (tm1) cor...
Join our team! a leading healthcare company is seeking pharmacy managers in la cumbre, cali, with solid experience in medication dispensing. if you have a dedication to service and want to be part of an organization committed to the well-being of its customers, this opportunity is for you! vacancy: pharmacy manager main responsibilities: strategically direct the operation of the pharmacy in the outpatient area. lead and motivate the team to achieve organizational objectives. implement policies and procedures that ensure operational efficiency. ensure compliance with quality standards and health sector regulations. contribute to organizational growth and projection in the pharmacy area. working conditions: salary: $2,100,000 + social benefits. contract: fixed term directly with the company. working hours: 46 hours per week monday to friday: 7:00 am to 5:00 pm saturdays: 8:00 am to 12:00 pm. additional requirements: a person available to travel and cover developments in the valle del cauca region is needed. the company will cover the corresponding travel expenses (stay, transportation and food). it is desirable that you reside in la cumbre or be available to move to this municipality....
Job overview: we are looking for a skilled customer support specialist with a strong background in real estate to manage customer interactions, troubleshoot technical issues, and support clients in maximizing the use of our saas platform. this role requires proactive learning and technical setup in a testing environment, occasional quality assurance tasks, and escalating complex issues to the designated lead. responsibilities: handle inbound/outbound calls, including escalations and troubleshooting manage dashboard setup in a test environment, providing feedback to the development team conduct quality assurance tasks during downtime for continuous product improvement follow escalation protocols, alerting the designated manager for critical issues complete training: 40 hours over two weeks, including video sessions, mentoring, and role-playing exercises qualifications: real estate background with strong communication skills experience with technical troubleshooting in a saas environment ideal candidate: we are specifically looking for candidates located in either the philippines or colombia who are currently working at (or has had 12 mos+ experience) the following companies: lone wolf homes.com realtor.com zillow...
Purpose & overall relevance for the organization: at adidas, we have a clear purpose: “through sport, we have the power to change lives.” this guiding principle shapes how we operate as a company, how we collaborate with our partners, how we create our products, and how we connect with our consumers. our values represent essential behaviors and mindsets, reflecting the “you got this” attitude we strive to see in every team member. this same purpose and mindset are at the heart of global business services (gbs) the team that delivers consistent, end-to-end business solutions across adidas. by driving process excellence and operational efficiency, gbs enables our partners to focus on what matters most: creating impact. lead and enhance our hr services operating model, systems, and service delivery to ensure a seamless and consistent employee experience across north america and latin america markets. in this key leadership role, you will oversee the daily operations of the hr function, ensuring compliance, operational excellence, and alignment with organizational objectives. as a strategic partner to senior leadership, you will drive efficiency, implement best practices, and foster a high-performance culture. your focus will be on delivering timely, customer-centric solutions while ensuring the highest execution of current hr operations. key responsibilities: drive the gbs hr roadmap for hr services with focus on execution and striving towards operational excellence. design and confirm the requirements and detailed solution proposals, deployment timelines and business case p...
Build the future with aspenview technology partners at aspenview, we are passionate about transforming the way organizations approach technology. we specialize in creating high-performing, nearshore it teams to help north american clients innovate faster and more efficiently. as we continue to grow, we're looking for exceptional people to join our team and help drive impactful change across industries. why join aspenview? at aspenview, we're more than a nearshore it partner—we're a people-first, purpose-driven company that believes great culture drives great outcomes. we're passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. here's what you can expect: competitive base with a strong, uncapped commission structure comprehensive benefits and wellness support flexible work model: hybrid, remote, or in-office real growth opportunities and leadership visibility inclusive, respectful culture that blends u.s. innovation with colombian heart a company that listens, invests in you, and celebrates wins together about the role aspenview technology partners is seeking a driven and strategic business development manager to lead our team of lead generation analysts and business development representatives and help scale our pipeline and revenue growth. as the business development manager, you will oversee and optimize the performance of our lead generation analysts (lgas) and business development representatives (bdrs). you will be responsible for coaching, developing, and motivating the team and impl...
Neoris is a digital accelerator that helps companies enter the future, having 20 years of experience as digital partners of some of the largest companies in the world. we have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients. we are looking for golang fullstack developer, software engineering: - an ideal candidate will drive innovation and lead efforts related to full stack development of hybrid cloud initiatives, sre enhancements which includes both front and back end. - an ideal candidate will work directly with customers to gather requirements and ensure maximum business value, supervise, and mentor junior/senior level engineers, and assist with strategy and planning, in addition to hands-on engineering activities. - an ideal candidate will have a minimum 4-5 years of professional it experience as full stack developer and having at least 2-3 years as leading a medium size project with all items in the “required skillsets” and a strong level of experience with a majority of the listed “preferred” skillsets. expectations: • 2-3 years of relevant work experience • proficient in a modern scripting language (preferably golang) • proficient in a modern web application framework such as ruby on rails, spring mvc, and node.js • proficient in writing sql queries against a relational database • proficient in a version control system (preferably git) • experience in a front-end technology and framework such as html, css, javascript, angularjs, react...
The/studio is a cutting-edge manufacturing platform designed to help creators, brands, and organizations seamlessly design and produce custom products. from apparel and accessories to promotional items, we make the process easy with low minimum order quantities (moqs), exceptional quality, and the ability to meet even the tightest deadlines. 👋 about us at the/studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. we are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and ai-integrated systems. by shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. our headquarters are in los angeles, california, but we are a truly global company with team-members across the u.s., europe, south america, africa, and asia/pacific. we have gone to a fully remote working platform so that we can attract the world’s best talent. all roles at the/studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! we know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! 💻 the role ...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties under broad direction, supervises assigned staff for coiled tubing product service line (psl) within a natural work area (nwa) (district). supervises employees engaged in delivery of the psl&aposs services and products. supervises multi-shift ct projects and technically demanding well intervention projects. leads employees behavior and role based competency by mentoring and developing to achieve excellence in psl service quality and hse performance. assists the field service quality coordinator (fsqc) and performance development coordinator (pdc) in progressive discipline for non-performing personnel. completes performance evaluations of assigned staff under the direction of the fsqc/pdc. champions halliburton and customer health, safety and environmental (hse). engages employees in production solutions and all other psl initiatives in the field. assists in implementation of new technology. evaluates service quality within assigned nwa with the goal of improving performance. provides technical expertise and solutions to the customer. performs follow-up activities regarding job performance. skills are acquired by completing the competencies required for this job role. must possess exceptional...
Based in san antonio, texas, vnd ( www.vndx.com ) has been a leader in web/app development, it solutions, and server hosting since 2002. we are seeking a remote sales agent to join our hybrid team. if you have the drive and vision to shape the future, we want to hear from you! what would a day in the work week of this person look like? 🔍 prospect & find those gold leads: cold calls, emails, networking (you will target the united states market and will pitch in english). 🚀 educate before the pitch. it's not about selling; it's about empowering. 💡 team up with marketing for fire sales strategies. 📊 dive deep into research – knowing the market is their superpower. 🤝 negotiate, seal deals, and ensure every client feels like a vip. 📝 wrap it up by keeping our crm in-the-loop with the daily wins. your role: 📌 prospecting: dive into cold calls, email campaigns, and networking to find the next big lead. we use apollo.io for lead hunting. 📌 research & analysis: delve deep into market trends, and analyze competitors to pinpoint key targets and potential customers. 📌 value communication: showcase the unparalleled benefits and value of our it solutions and software development to prospects. we use instanly.ai for email marketing 📌 sales & satisfaction: negotiate effectively, close deals, and ensure every customer walks away more than satisfied. 📌 relationship management: cultivate enduring relationships with clients, ensuring their needs are always met. 📌 industry awareness: stay updated on industry shifts, emerging market conditions, and competit...
Overview we are seeking a highly driven and strategic business development director to lead and expand our business development function within the fx & cfds brokerage industry. you will be responsible for both executing individual bd initiatives and managing a team of business development managers and senior business development managers to drive consistent revenue growth across key markets. the ideal candidate brings a proven track record of at least 5 years of individual business development experience , combined with 2+ years of managing bd team members in a target-driven fx & cfds sales environment. this role requires a strong commercial mindset, deep understanding of client acquisition (hunting), and ability to maximize long-term client value (farming). what will you do: leadership & team management lead, coach, and manage a team of business development managers and senior business development managers across assigned markets. set clear sales targets and kpis for both hunting new ibs, affiliates, partners, and clients, and farming existing ib and client portfolios. conduct regular performance reviews and provide ongoing mentoring to develop team capabilities. foster a high-performance sales culture focused on results, client relationships, and long-term growth. business development & personal contribution personally drive acquisition of high-value introducing brokers (ibs), affiliates, institutional clients, and retail partnerships. actively manage and grow relationships with existing ibs and clients to increase trading volumes and revenue share. build strong market p...
About the role as a noc operator , you will be responsible for managing and monitoring networks or systems from a centralized location. a noc technical team consists of qualified it engineers and noc specialists. you will monitor the it environment and ensure uninterrupted uptime and connectivity of it systems 24/7. what you will do monitor multiple networks, systems, and infrastructure components to ensure continuous availability. maintain optimal uptime and performance across all it and payment systems. track and respond to network alerts, payment errors, alarms, and platform-related incidents in real time. troubleshoot and resolve technical issues, escalating as necessary to appropriate teams. manage alarms efficiently, ensuring timely escalation and follow-up in line with slas. document incidents, resolutions, and procedures to support knowledge sharing and compliance. generate regular reports on health systems, incident trends, and response metrics. lead or support incident response activities, ensuring proper communication and root cause analysis. what you need to succeed bachelor’s degree in information technology or computer science. 3+ years of equivalent work experience. excellent understanding of technologies, operating systems, networking, antivirus, backups, systems, and firewalls. knowledge of at least one of the following vendor products: aws (fortinet, vmware, microsoft, cisco, linux is a plus). experience using grafana or similar monitoring tools. knowledge of relational databases such as sql. experience with opsgenie, pagerduty, or similar saas operations ...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties under strict supervision, performs repairs, preventative maintenance, calibration, and inspections on down-hole tool electronics and other equipment used in the application for down-hole tools, including directional/ rss or m/lwd sensors. responsible for ensuring duties are performed in a safe, efficient, and effective manner. areas of specialization may include: mechanical aptitude, electronics aptitude, computer skills, assembly and disassembly of tools associated with psl equipment, or measure while drilling and/or logging while drilling down-hole tools. requires a technical school certificate, or equivalent. an associate degree or higher is preferred. qualifications halliburton is an equal opportunity employer. employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . location kilometro 1.5 via bogota , siberia, , , colombia job details requisition number: 201755 experience level: entry-level job family: operations product service line: sperry dril...
Are you a counselor, psychologist, or coach looking to work remotely and provide quality mental health support to clients? mindfi, a mental health and wellbeing platform, is looking for care providers to join our network. as a care provider, you will play an integral role in making high-quality care accessible to people across asia-pacific region and europe. what you can expect at mindfi: freelance & remote: work on your terms, alongside your existing practice. diverse opportunities: opportunities to provide psychotherapy/counselling/coaching sessions, lead support groups, and deliver masterclasses. supportive environment: be part of a growing community dedicated to mental well-being. qualifications: master’s degree in counseling, psychology, or a related field or coaching certification (icf preferred or locally recognized) registration/membership with relevant professional bodies and/or associations in your country minimum of 3 years experience in providing counseling services, especially online counselling. about mindfi: mindfi pursues a simple mission: making mental wellness culturally relevant and accessible to all of asia. the mindfi platform delivers a full spectrum of mental health and wellbeing support to corporate clients and individual users. to empower lasting mental wellness for the modern professional, the platform serves 24/7 self-care and community-care services, intelligent matching with therapists and coaches, and personalized wellbeing tools in a single cross-platform mobile app. headquartered in singapore, mindfi is the mental health and wellness provider...
Descripción conduct detailed financial and market research monitoring (private) portfolio companies performance monitoring private portfolio prepare financial analysis reports and presentations. collaborate with other departments to identify growth opportunities. stay updated on industry trends and market developments. ensure the accuracy and quality of the research conducted. perfil buscado (h/m) the selected candidate must meet the following requirements: strong knowledge of fundamental credit analysis with an ability recommend opinion based and actionable investment recommendation good awareness of global financial and macroeconomic trends experience in private equity research. excellent communication and presentation skills. strong analytical and problem-solving abilities. high capacity to work both independently and as part of a team. proficiency in financial analysis software and databases. excellent english level qué ofrecemos opportunity for growth and development within a large organization. medical insurance and life insurance. education subsidy and productivity bonus....
Uptalent.io is a global platform that connects the most exciting companies in the world with top talent from latin america. our goal is to provide the best engineering talent to companies worldwide. we are currently seeking a remote electrical engineer eith water and wastewater treatment plants specialization to join our team. as a remote electrical engineer, you will be responsible for designing and developing electrical systems and components for water and wastewater treatment plants. you will work closely with a team of engineers and project managers to ensure that projects are completed on time, within budget, and to the highest standards. with remote work becoming more common, we are looking for a flexible and adaptable engineer who can thrive in a remote environment. responsibilities support project managers and civil/process engineers with electrical engineering services for municipal water and wastewater pumping and treatment projects. assist technical lead for the preparation of electrical engineering studies, designs, and contract documents (drawings and specifications). prepare electrical drawings using autocad. requirements electrical engineer or designer with a minimum 3 years of experience in related, technical work in private consulting for municipal water and wastewater projects including the design of power, lighting, instrumentation, and control systems for water and wastewater treatment plants, sewerage lift stations, water storage facilities, and booster pumping stations. experience with industrial power systems design including utility service coordinat...
!!! please note that this role involves close collaboration with our team in mexico. if you are based in moscow or similar time zones, you should be comfortable working late hours and occasionally responding to urgent incidents outside of standard working hours. thank you for your understanding. at novacard , we’re redefining how people use credit. we are the first interest-free and no-annual-fee credit card in mexico , designed to simplify personal finances and give users complete control - all from a mobile app. with novacard, users can access up to $200,000 mxn in credit , only pay when they use it, and manage everything digitally in under 5 minutes. our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. simple finances, big goals. about the role we are looking for an experienced head of it operations & service delivery to build and scale stable, high-performing it operations and support functions in a fast-paced fintech environment. you will take ownership of critical it service metrics and lead a multidisciplinary team to ensure operational excellence, high sla/ola adherence, and continuous service improvement. this role requires a strategic thinker with hands-on leadership experience in it support, sre, and service delivery—especially within the fintech, banking, or payment industries. key responsibilities build and scale predictable, efficient it support and it operations teams lead level 2 support engineers, sre, security, and incident command functions ensure sla/ol...
Position summary as an operations/project manager, your key responsibility will be to ensure the smooth execution of assigned projects from start to finish. this involves overseeing daily support operations, managing critical escalations, and integrating seamlessly with internal teams to deliver efficient and effective resolutions. in this role, you will lead and manage multiple projects, developing detailed plans, coordinating internal teams, monitoring progress, and mitigating risks. your focus will be on optimizing operational processes, managing stakeholder communication, and utilizing data analysis to drive continuous improvements. you will be crucial in ensuring operational excellence, exceptional customer experiences, and robust escalation management. responsibilities: operational support & escalation management: provide coverage and support for data analytics and product support teams. manage and resolve field management escalations promptly and effectively. oversee and handle product support escalations, ensuring timely and accurate issue resolution. conduct thorough product slack triaging to prioritize and escalate issues efficiently. handle high-priority escalations, ensuring minimal operational disruption. quality assurance & process improvement: perform biweekly quality assurance audits, identifying opportunities for process enhancement and providing feedback to improve service delivery. continuously monitor and update internal support documentation, processes, and workflows to maintain efficiency and accuracy zendesk administration: act as a primary ad...
I started my journey with a strong it background, traveling across europe and asia, before stepping into the world of recruitment in 2018 as an it recruiter. today, i lead my own agency, backed by an incredible team of freelance recruiters. 🚀 join our network! we’re always open to welcoming new talent into our growing community. 🤝 global partnerships, strong workforce together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! we're excited to partner with a leading tech and entertainment company in search of an energetic and confident brazilian portuguese-speaking game presenter to join their vibrant team in bogotá . if you're charismatic, camera-ready, and passionate about creating interactive player experiences—this role is for you! location: bogotá, colombia employment type: full-time (on-site) language requirement: brazilian portuguese (c2) + english (b2+) industry: igaming & entertainment 🎯 your mission 🎥 host live online games with enthusiasm and professionalism, delivering a seamless and entertaining experience 💬 engage players with confidence and high energy, ensuring they feel welcomed and involved 🌐 collaborate with both local and international teams, maintaining top performance and a positive attitude 🎭 stay composed on camera, adapting quickly and showcasing your presentation skills during each game session 🔍 what we’re looking for 🗣️ native-level fluency in brazilian portuguese (c2) and solid english communication skills (b2+) ⏰ flexi...
Company description technology is our how. and people are our why. for over two decades, we have been harnessing technology to drive meaningful change. by combining world-class engineering, industry expertise and a people-centric mindset, we consult ...
Partner services. new tech practice lead, clay (remote, us, canada or latam) join to apply for the partner services. new tech practice lead, clay (remote, us, canada or latam) role at go nimbly partner services. new tech practice lead, clay (remote, ...
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