Mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, makin...
Services architecture senior specialist for data management and landscape transformation services (g 3 weeks ago be among the first 25 applicants we help the world run better at sap, we enable you to bring out your best. our company culture is focuse...
Were hiring! customer success agent (remote technical support) schedule: monday to sunday, from 12:00 p.m. to 10:00 p.m. (spain time) 7am - 4pm col days off: wednesday and thursday - work mode: remote - language requirement: upper-intermediate to advanced english (level 8.0 to 9.0) job description: were looking for a customer success agent with a technical mindset and a passion for customer service to provide tier 1 support to users and franchisees. this role is essential for resolving incidents, coordinating with technical services, and continuously improving operational processes. if you have experience in tech support, customer care, and are interested in the laundry or automated services sectorthis opportunity is for you! key responsibilities: incident management: resolve basic technical and operational issues within 24 hours. handle connection failures with payment platforms (nexa, tpv, postnet, cashkeeper). escalate complex issues (tier 2) to specialized teams. technical support & coordination: provide remote assistance for minor equipment and platform issues. coordinate with external technical services for washer/dryer malfunctions. manage spare part shipments and offer initial support for smart systems. process optimization: document recurring issues and suggest improvements. provide ongoing feedback to enhance customer experience. cross-department collaboration: work closely with operations and marketing teams on customer satisfaction initiatives. contribute to special projects within customer success and the contact center. franchisee supp...
Unifycx is growing and we are looking for a call center team lead to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? the call center team lead is responsible for overseeing and guiding a team of customer service representatives to ensure exceptional service delivery and operational efficiency. this role involves managing daily operations, monitoring performance, providing coaching and support, and addressing complex customer inquiries. the team lead will play a pivotal role in achieving the teams goals and maintaining high customer satisfaction levels. key responsibilities: team management: supervise and support a team of call center representatives. conduct regular team meetings and one-on-one coaching sessions. monitor and evaluate team performance, providing constructive feedback and guidance. manage scheduling and ensure adequate coverage to meet service level targets. performance monitoring: track key performance indicators (kpis) such as call volume, average handle time, and customer satisfaction scores. analyze performance data and prepare reports for management review. implement and oversee performance improvement plans as needed. customer service excellence: handle escalated customer issues and resolve complex inquiries. ensure adherence to company policies and procedures for handling customer interactions. foster a customer-centric culture within the team. training and development: onboard and train new team members, ensuring they understand job responsibili...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from snatch up snatching up talent day and night! 30k+ followers do you have experience in retail or supply chain? if so, we are looking for you!!! role overview the technical account manager (tam) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. this hands-on, technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. key responsibilities - client collaboration: partner with clients to define and document their data integration needs. - educate clients on data requirements, formats, and best practices. - data integration & validation: - support clients in extracting and validating data, ensuring accuracy and integrity. - conduct detailed analysis of initial data sets, addressing discrepancies proactively. - technical configuration & automation: - build and optimize sql queries, and api requests, and configure internal tools. - design scripts and workflows to automate routine data extraction processes. - provide technical insights during pre-sales to demonstrate how our solutions align with client needs. - deliver ongoing support to ensure successful solution implementation and adoption. requirements: tech skills & qualifications - 4+ years in technical roles like tam, data analyst, or developer. - proficiency in sql, scripting (python/ ruby), and data processing. - experience with apis, erp, a...
Integración en la unidad especialista en tecnología de management solutions, orientada a la transformación digital de los clientes. participación en proyectos de conceptualización e implantación de soluciones tecnológicas avanzadas a problemas complejos, con elevadas necesidades de conocimiento específico de los negocios de los clientes y de las últimas tendencias tecnológicas, en los siguientes ámbitos: estrategia y gobierno it: planes estratégicos it, servicing it, project management office (pmo), transformación, organización y eficiencia. implantación de tecnologías especialistas para la transformación digital: definición de arquitecturas, big data, desarrollo de soluciones e implantación de herramientas. gestión de riesgos y normativa: ciberseguridad, calidad y gobierno del dato. requisitos: recién titulados o estudiantes de último curso de grado en informática o grado en telecomunicaciones. sólida trayectoria académica. dinamismo, madurez, responsabilidad y capacidad de trabajo. nível de inglés avanzado. alta capacidad de aprendizaje. valoramos el conocimiento de otros idiomas, estudios de postgrado o cursos especializados. manejo avanzado de lenguajes de programación, bbdd y técnicas de ingeniería de software. facilidad de integración en equipos multidisciplinares....
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hello there! we are seeking a senior business analyst (product owner) to support one of the development squads in our operation. our main goal is to implement the safe framework of a sensor technology firm dedicated to optimizing retail and supply chain operations. this role is responsible for translating business requirements into functional requirements, engaging with non-technical stakeholders and representing them in our team meetings, owning the scope and making team decisions to accomplish the desired business outcomes. responsibilities: - capture and document business needs as user stories, data flows, edge cases, and acceptance criteria. - manage the backlog in jira, owning the requirements, priorities, and traceability to business goals. - partner with architecture and engineering teams to evaluate solution options, estimate effort, and validate feasibility. - participate in your teams’ rituals (planning, retro, daily) to support the team and ensure that the deliverables are matching the requirements requirements for this challenge: - advanced english proficiency. - proven experience building detailed business requirements and user stories for large-scale enterprise systems. - proficiency in jira cloud for backlog and requirement management. - experience with connecting with non-techni...
At baires dev, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. fullstack node + nest + react tech lead at baires dev if you are a natural leader with mentoring experience, this job is for you! as a node tech leader in our development team, your mission will be technically overseeing a team of experienced front and back developers. you will work in a fast-paced global team in charge of pushing innovation to the next level. innovation is at the heart of the baires dev strategy. what you will do: - architect bandit backend systems using the best practices. - implement and iterate features in a tactical manner and at a rapid pace. - work collaboratively and efficiently across functional teams in a fast-paced early-stage startup environment. - design, extend, and implement apis. - high engineering quality standards through code reviews, unit tests, and analytics. - create engineering efficiencies through automation and development of tools. - define engineering processes for product launches and releases. - help us grow the world-class engineering team by running technical intervi...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; worldwide, we have built partnerships with more than 1,000 clients over our 30 years of history. artificial intelligence is our reality. at ci&t;, we are seeking a highly skilled and motivated senior business analyst to join our team in brazil. you will contribute to an innovative project in a collaborative, transforming, and multicultural environment driven by ai. position overview: as a senior business analyst (product owner) at ci&t;, you will play a pivotal role in implementing the safe framework for a sensor technology firm dedicated to optimizing retail and supply chain operations. your expertise will drive the translation of business requirements into actionable solutions, ensuring that digital transformations meet our client's strategic goals. collaborate with cross-functional teams to deliver business outcomes that align seamlessly with stakeholder needs. key responsibilities 1. capture and document: transform business needs into user stories, data flows, edge cases, and acceptance criteria. 2. backlog management: own the requirements and priorities in jira, ensuring alignment with business goals. 3. solution evaluation: partner with architecture and engineering teams to assess solution options and validate feasibility. 4. ritual participation: engage in team rituals (planning, retro, daily) to support the team's adherence to deliverables that match requirements. 5. stakeholder collaboration: connect with non-technical stakehold...
Integración en la unidad especialista en tecnología de management solutions, orientada a la transformación digital de los clientes. participación en proyectos de conceptualización e implantación de soluciones tecnológicas avanzadas a problemas complejos, con elevadas necesidades de conocimiento específico de los negocios de los clientes y de las últimas tendencias tecnológicas, en los siguientes ámbitos: estrategia y gobierno it: planes estratégicos it, servicing it, project management office (pmo), transformación, organización y eficiencia. implantación de tecnologías especialistas para la transformación digital: definición de arquitecturas, big data, desarrollo de soluciones e implantación de herramientas. gestión de riesgos y normativa: ciberseguridad, calidad y gobierno del dato. requisitos: recién titulados o estudiantes de último curso de grado en informática o grado en telecomunicaciones. sólida trayectoria académica. dinamismo, madurez, responsabilidad y capacidad de trabajo. nível de inglés avanzado. alta capacidad de aprendizaje. valoramos el conocimiento de otros idiomas, estudios de postgrado o cursos especializados. manejo avanzado de lenguajes de programación, bbdd y técnicas de ingeniería de software. facilidad de integración en equipos multidisciplinares....
Overview the accounts payable specialist temporary role involves overseeing the activities of account reconciliation, communication to internal and external customers, and driving timely review and follow-up for supplier accounts. this includes balancing sheet reconciliation accounts, supplier maintenance, and w9 records, as well as other analytical reports within the accounts payable department. key responsibilities - handling and posting of incoming invoices with 2- & 3-way matching and related vendor master data creation, including collection of w9 forms and maintenance of both manual & automated invoice processing. - maintaining banking information from vendors, conducting various fraud checks, and confirming remittance information. - preparing and reviewing payment proposals for subsidiaries. - clarifying and reconciling differences on postings. - preparing month-end journal entries: accruals, prepayments, ensuring entries are recorded in accordance with company policies and meeting all deadlines. - coordinating with other departments to obtain information about transactions and researching unreconciled items. - preparing external and internal audit requests. - creating and analyzing various reports under area of responsibility, including regular reporting. - maintaining files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. - identifying improvement opportunities and supporting their implementation. - assisting ongoing projects for the implementation of technology solutions. - assisting requests from ...
Careers that change lives a day in the life responsibilities may include the following and other duties may be assigned. payroll is responsible to ensure employees are paid accurately, on time, and in accordance with company policy and government regulations. analyzes, audits, reconciles, and resolves complex payroll processing and employee payroll issues to ensure smooth payroll processing. ensures payroll reporting and payments are compliant with company policy, generally accepted accounting principles, and applicable regulations. researches and interprets regulatory requirements and resolves tax, withholding, and garnishment issues for payroll processing. responds to auditing and regulatory inquiries. creates standard operating procedures, responds to merger and acquisition activities. may ensure time systems are compliant with company policy and government regulations. may respond to and resolve employee and client inquires. may work with system programmers to achieve solutions or administer company payroll system with outside service provider. functional skills: payroll practices, wage and hour laws/compliance, data analysis, knowledge management. additional skills: problem solving, detail oriented, cross-functional collaboration, customer service, process improvement, communication. support payroll, social security, sick leaves reimburses, labor contract settlements and retirement processes. must have: minimum requirements professional in accounting or administrative careers or related careers. minimum 3 years of experience in payroll management of more than...
Requisition id: 216681 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the incumbent will be working in close collaboration with global banking markets compliance business partners and a diverse set of stakeholders to provide ongoing technology support of the employee & issuer conflicts management programs & regulatory beneficiary disclosure programs. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. ensure the availability, performance, scalability, and security of production systems. system troubleshooting and problem solving across platforms and application domains. provide on-going support and inquiries from business stakeholders on the technology solutions for firm and personal conflicts management programs as well as regulatory beneficiary disclosure programs. including system integration, perform initial diagnosis, fix issues, and suggest robust solutions. take the lead and ownership on solving complex technical issues and implement long-term solutions. perform business analysis that includes understanding of business objectives, planning, eliciting, scoping, analyzing, documenting, prioritization, managing changes, maintaining traceability, managing backlogs, stakeholder analysis and effort estimation. perform data mappings, reverse engineering, documenting as-is flows, performing gap analysis and elicit requirements to support to-be end state. build and maintain a repository of reusable req...
The offer flexible working options work within a company with a solid track record of success great work environment the job key responsibilities: responsibilities: design, build and maintain scalable, reliable and efficient data pipelines and infrastructures collaborate with system owners to incorporate new data sources collaborate with data analysts and other business stakeholders to develop business-ready data tables design, develop and monitor controls to maintain high data quality consistent with data governance best practices, especially those pertaining to hipaa implement data warehousing solutions appropriate to the business context the profile nice to haves: experience with healthcare or telehealth platforms. familiarity with hipaa compliance and data privacy regulations. experience working in an agile/scrum environment. knowledge of devops practices and ci/cd pipelines. qualifications: bachelor's degree in computer science, engineering, or related field, or equivalent work experience. minimum of 3+ years of experience in full-stack development. proficiency in front-end technologies such as html, css, javascript (react, angular, or vue). strong back-end development experience with node.js, python, or ruby on rails. experience with aws for application hosting and cloud infrastructure management. familiarity with godaddy for domain and dns management. experience with github for code collaboration and version control. experience with asana or similar project management tools. experience with restful apis and microservices architecture. familiarity with databases...
Nerdy is looking for a senior hubspot administrator (full-time contractor) to join our team. as a senior hubspot administrator, you will support the implementation of the hubspot crm platform within our organization. your role will involve the migration, implementation, and management of the platform’s infrastructure, optimizing its use across marketing, sales, and customer success functions, and ensuring that our hubspot implementation aligns with our key business goals and priorities. you will support the work to streamline our processes, enhance our customer engagement strategies, and drive efficient data management and analysis through hubspot. about nerdy: nerdy (nyse: nrdy), the parent company of varsity tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. the company’s purpose-built proprietary platform leverages technology, including machine learning and ai (), to connect learners of all ages to experts, delivering superior value on both sides of the network. nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. nerdy’s flagship business, varsity tutors, is one of the nation’s largest platforms for live online tutoring and classes. its solutions are available directly to students and consumers, as well as through schools and other institutions. learn more about nerdy at . nerdy’s shareholder letters bel...
Top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission? • provide excellent support experience to customers via all relevant communication channels. • identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. • ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. • provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. • deliver the best services to customers to ensure the highest customer satisfaction with the right procedures • build sustainable relationships and engage customers by taking the extra mile • any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the quality manageme...
Position summary the account payable specialist will be responsible for the activities of account reconciliation, communication to internal and external customers, drive timely review and follow up for supplier accounts, balance sheet reconciliation accounts, supplier maintenance and w9 records and other analytic reports within accounts payable department. essential duties and responsibilities handling and posting of incoming invoices with 2- & 3-way matching and related vendor master data creation with collection of w9 forms and maintenance both manual & automated invoice processing. maintain banking information from vendors, doing various fraud checks and confirmations of remittance information. preparation and review of payment proposals for vantage subsidiaries. clarifying and reconcile differences on the postings. preparation of month-end journal entries: accruals, prepayments by ensuring entries are recorded in accordance with company policies and all deadlines are accomplished. coordinate with other departments to obtain information about transactions and research unreconciled items. preparation of external and internal audit requests. create and analyze various reports under area of responsibility including regular reporting. maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. identify the improvement opportunities and support their implementation. assist ongoing projects for the implementation of technology solutions. assist requests from partner finance departments. issue tax exemption fo...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. node developer at bairesdev being a node senior developer in our development team is just like being a full-time problem solver. we expect your abilities to be a combination of experience, knowledge, and independence. innovation is also at the heart of the bairesdev strategy. so, if you were willing to take on the most complex tasks and be a master of your / tech stack/. or language ., react, then you are probably one of those unique we’re looking for. what you’ll do: - architect bandit backend systems using the best practice. - implement and iterate features in a tactical manner and rapid pace. - work collaboratively and efficiently across-functional teams in a fast-paced early-stage startup environment. - design, extend, and implement apis. - high standard of engineering quality through code reviews, unit tests, analytics. - create engineering efficiencies through automation and development of tools. - define engineering processes for product launch and releases. - help us grow the world class engineering tea...
Job description aecom is seeking for an architect ii – (intermediate architect) for employment in bogota, colombia the responsibilities include but are not limited to: performing basic architectural/engineering calculations. preparing specifications, reports, and related data tables. maintaining liaison with design and drafting groups. preparing, reviewing, and approving drawings as required. under the direction of the supervising architect, may independently perform advanced technical assignments of various complexities within approved schedules and budgets. may coordinate technical and administrative activities with other disciplines and departments, in collaboration with the project lead. may support training and performance review of junior architecture or design/drafting staff. qualifications minimum requirements architect + 2 yore or demonstrated equivalency of experience and/or education english (b2-c1) required. expertise in revit, adobe suite, and autocad required. additional information preferable requirements minimum 4 years of professional experience as an architect, with proven involvement in building projects within infrastructure environments. experience in transport systems, railways, airports, or industrial facilities is considered a plus. autonomous and proactive professional, used to collaborating within large multidisciplinary teams and maintaining fluent communication with engineering teams. familiar with engineering coordination processes and technical team integration. relocation assistance is not available for this position. sponsorship for ...
Job description this position will be responsible for the support, maintenance and performance of the server hardware, operating systems and related software. additionally, this role maintains standards around the server platform, monitoring services, and server management infrastructure. in this role, you also will be responsible for the implementation and support of the server technology roadmap. this position provides quality solutions, automation of the processes and ongoing operational support utilizing leading industry practices, procedures, and itil processes. principal accountabilities general collaborating with other global it operational support groups, both locally and globally maintaining awareness and commitment to employment and legislative responsibilities in relation to workplace safety, discrimination, hr policies, quality and the environment specific maintaining and developing standards, processes, policies and lifecycles as defined in o-i’s server management program, aligning with industry leading practice deployment and configuration management of the global server environment and associated infrastructure supporting the implementation of the roadmap for o-i’s server technologies (in conjunction with it architecture team) identifying solutions to improve the service delivery and operational aspects of server technology through simplification, automation of process and technology supporting of development and implementation functional and technical designs/plan for the deployment and delivery of it solutions researching emerging technologies and recomme...
Job description this is a remote position. are you an experienced and meticulous bookkeeper looking to play a pivotal role in a rapidly growing finance firm? we're a dynamic bookkeeping and finance company dedicated to providing innovative financial solutions, helping our clients make informed decisions and achieve remarkable growth. in just six months, we've grown to over 31 clients, and we're looking for a senior bookkeeper to join our expanding team! as a senior bookkeeper, you'll be instrumental in managing the financial health of our diverse client base. you'll work closely with our clients, ensuring their financial records are accurate, up-to-date, and compliant, directly contributing to their success and our firm's continued growth. what you'll do: manage end-to-end bookkeeping: oversee and perform comprehensive bookkeeping duties for multiple clients, including accounts payable, accounts receivable, general ledger, and journal entries. reconciliation expert: conduct thorough bank and credit card reconciliations to ensure accuracy and resolve discrepancies promptly. financial reporting: assist in the preparation of financial statements (profit & loss, balance sheet) and other financial reports as needed. client collaboration: act as a primary point of contact for assigned clients, building strong relationships and providing exceptional service and clear communication. tax preparation support: support the tax preparation process by organizing and verifying financial data. quickbooks mastery: utilize quickbooks extensively to manage client account...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes 💛 what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client’s products and services securely work with customers’ sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role strong troubleshooting and problem-solving skills, attention to detail basic knowledge of networking (vpn/firewall/amazon/azure services, network as a service, cloud networking) basic understanding of cybersecurity, working experience with isp customer-oriented and responsible attitude excellent interpersonal skills will be a great plus: experience with zendesk or si...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. ios engineer at bairesdev being an ios engineer in our development team is just like being a full-time problem solver. we expect your abilities to be a combination of experience, knowledge, and independence. innovation is also at the heart of the bairesdev strategy. so, if you were willing to take on the most complex tasks and be a master of your tack stack, ios, then you are probably one of those unique we’re looking for. what you will do: - creating great mobile apps that integrate with cloud services. - engaging in the full product development lifecycle from ideation through delivery and support. - working within a fast moving team to develop crisp designs, create great code, and bring products to market quickly. - leading the development and implementation of key new enhancements. - helping us to continually evolve our processes and designs to build competitive advantage. - creating mock-ups and prototypes to express ideas and gather feedback. - sharing your thoughts and ideas freely and constructively, but ...
A fully competent project management professional who has a broad understanding of solutions and industry best practices. this first-level project management position provides consistent creative and high quality solution leadership ensuring project quality and timely delivery within budget to the customer’s satisfaction. employs independent judgment in guiding moderately complex activities involved in the successful implementation of an integrated business solution, ensuring project quality and timely delivery within budget to the customer’s satisfaction. analyzes business needs to help ensure oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge. effectively applies oracle��s methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing oracle’s risk and exposure. as a project lead, assists project team with aspects of their roles. effectively influences decisions at the management level of customer organizations. ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. supports business development efforts by pursuing new opportunities and extensions. collaborates with the consulting sales team by providing domain credibility. manages the scope of small projects and sub-projects. 6-8 years of experience relevant to this position including 0-5 years of project management experience. demonstrated ability to follow solid project management principles. comfortable working in a matrix management environment. strong comm...
Soc analyst location co-barranquilla posted date 10 hours ago(1/12/2024 5:34 pm) job id 2024-3088 # positions 1 category ito job summary the soc analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support security threat incidents. responsibilities provide l1/l2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks. understand services of microsoft windows server os, such as dhcp, dns, ad, and ca. proactively ensure the highest level of systems and infrastructure availability. work with client application teams to resolve operating system, availability and performance related issues. monitor security, backup, and redundancy with systems according to predefined set of standards. work closely with and in support of the it service desk, engineering team and vendors to expedite issue resolution. review logs of events regularly depending on their organization/clients’ requirements. proper administration of assigned tickets including, documentation, updating, managing ticket performance. identify opportunities for alert reduction and automation. contribute to the enhancement of standard operational procedure documentation. identify alert patterns and suggest solutions. properly identify, manage, prioritize and document security threat incidents. skills and experience english – spanish language (oral and writing 85 % or higher), (b2+ or above). 1+ years...
Position summary in the position of sr region manager you will be responsible to create and manage all sales, revenue generating activities and relationships with retailers, senior distributor leaders and broker representatives in the assigned territory. increase top line sales revenue while maintaining bottom-line profitability, driving the relationship with distributor senior leadership with focus at director and general manager level. responsible for conceiving a targeted business strategy to drive corporate strategic objectives to tactical execution, executing partnerships to meet or exceed plan. essential job functions responsible for the distributor senior leadership relationship, strategy creation, engagement, and execution. manage day to day relationship, joint business planning and reviews with distributor. manage senior trade development managers (tdm) including capabilities, key performance indicators (kpis), priorities, development plans, recruitment. develop direct reports to hybrid role of internal process accountability and field execution standards, utilizing the senior tdm to focus greater time on field training and customer/consumer outcomes. lead distributor incentives to drive field sales engagement and results, ensuring energy portfolio is consistently a top priority within the distributor teams. develop joint key account activation calendar with distributor and responsible to ensure distributor alignment and commitment. build capabilities of direct reports including individual development plans, sales tool optimization, and consiste...
We help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. summary the solution sales executive´s primary responsibilities include prospecting, qualifying, selling and closing new business regarding sap business technology platform portfolio. brings a point of view to the customer engagement; uses all resources to solve customer problems with appropriate sap products. if you want to drive your customers to the digital era, empower technological transformation and drive the strategy do business ai, this is the right opportunity for you. expectations and tasks · account and customer relationship management, cloud subscription revenue, consumption and renewals. · cloud net bookings - achieve / exceed quota targets (new bookings, consumption and contract renewals), as per demand generation, pipeline and opportunity management · sales strategies - develops effective and specific account plans to ensure revenue target delivery and sustainable growth. develop relationships in new and existing customers and leverage to drive strategy through organization. · trusted adv...
México city / graduate / number of vacancies: 5 you will be working in key projects for leading organizations in the strategy, commercial effectiveness, transformation: organization and processes, risk management and control and marketing, financial ...
Estocolmo / graduate / number of vacancies: 2 you will be working in key projects for leading organizations in it strategy and governance (strategic it plans, it servicing, project management office (pmo), transformation, organization and efficiency,...
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