Analista de contact center palabras clave: analista de contact center atención al cliente gestión de indicadores manejo de office experiencia en supervisión Únete a nuestro equipo como analista de contact center y sé una pieza clave en la atención y ...
Purpose the manager performance incentives for the contact centre unit is responsible for the formulation, implementation, monitoring, and control of the variable compensation plans. the variable compensation plan is formulated to drive business resu...
At our client, your insurance attorney, winning isn’t just a goal—it’s a way of life. as a powerhouse plaintiff firm specializing in first-party property insurance, personal injury, and nursing home negligence , they’ve recovered over $750 million for clients and handled more than 75,000 cases . with a relentless fight-for-justice mindset , their legal experts stand up to insurance giants, ensuring policyholders get the compensation they deserve. what sets them apart? a high-energy, results-driven culture , expansive growth opportunities, and a commitment to empowering top legal talent . join a firm where your career thrives, your skills matter, and your work makes a difference! join our client’s team as an insurance claims analyst! be part of our client’s team as an insurance claims analyst , where you’ll play a crucial role in ensuring clients receive the compensation they rightfully deserve. you’ll handle claim reporting, verify loss details, and maintain communication with all parties to support accurate processing. if you thrive in a fast-paced legal environment, this role is for you! your career at a glance employment type: indefinite-term contract shift: monday to friday, 9:00 am – 6:00 pm (est) work setup: onsite, bogotá what you’ll be doing report property insurance claims with detailed accuracy. enter client and claim details into the system, ensuring completeness. conduct welcome calls to introduce clients to the firm and provide key information. send follow-up emails to reinforce initial client communications. gather and verify client contact de...
Description kenvue, part of the johnson & johnson family of companies (kenvue), is currently recruiting for: r2p market analyst latam (bpo management) this role will be part of the enterprise business solutions (ebs) in the procurement pillar. the ebs organization provides best-in-class, cost-effective financial, compliance, procurement, and enablement solutions to our operating companies around the world. this position reports into r2p manager - latam and is based in bogota, colombia. who we are at kenvue, part of the johnson & johnson family of companies, we believe there is extraordinary power in everyday care. built on over a century of heritage and propelled forward by science, our iconic brands-including neutrogena®, aveeno®, tylenol®, listerine®, johnson's® and band-aid® -are category leaders trusted by millions of consumers who use our products to improve their daily lives. our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers' hearts and homes. what will you do the r2p market analysts are the country's main point of contact for end to end accounts payable process in all latam companies. they are the face of gs procurement - accounts payable per each of the country, managing complex cases and operational issues not limited to accounts payable, partners with bpo partners, invoice reporting, audit and payments to drive daily operations - volumes and quality, and accountable for smooth month end close. mas also lead governance discussions with...
Seamless networks, boundless careers stronger signals, stronger solutions. ekahau dominates the wireless networking industry by delivering top-tier wi-fi design and optimization tools used globally. their innovative approach transforms challenging wireless landscapes into hubs of seamless connectivity. at ekahau, the fusion of cutting-edge technology and passionate expertise fosters an environment where talent grows, ideas flourish, and every connection counts toward global wireless excellence. job description as an account manager , you will manage key client relationships, provide technical support, and ensure optimal use of ookla’s product suite. this role requires technical expertise, account management skills, and the ability to engage with c-level executives while driving issue resolution and identifying growth opportunities in a fast-paced environment. job overview employment type: indefinite term type contract shift: monday to friday 9 to 6 east work setup: remote/work from home your daily tasks serve as the primary point of contact for ookla’s most valued customers in latam. build and strengthen relationships across customer business and technical teams. educate, train, and support clients to ensure optimal use of ookla’s products. troubleshoot technical and business issues, escalating when necessary. engage with director and c-level executives to support their business needs. partner with sales teams to review account health and identify growth opportunities. act as a customer advocate within ookla, ensuring client needs are met. participate in ...
Lead financial strategy for growth with the experts in business transformation hatcher cfo solutions is a powerhouse in financial services, known for guiding businesses through transformative growth. from strategic planning to process optimization, they handle the heavy lifting so companies can focus on their passions. hatcher cfo solutions boasts a remarkable success story—helping a client navigate 300% yoy revenue growth and acing their first big 4 audit. what sets hatcher apart as an employer is their commitment to work-life balance, professional growth, and a collaborative, innovative work culture. if you're ready to drive financial excellence and be part of a success story, this is the team for you! what you’ll do at hatcher cfo solutions be part of our client’s team as a cfo , where you will lead financial strategies, manage client relationships, and oversee a talented accounting team. you’ll ensure accurate financial reporting, provide actionable insights, and drive business growth. employment type: indefinite term contract shift: monday to friday | 8:00 am - 5:00 pm pst work setup: onsite in bogotá or medellin your key responsibilities: serve as the main point of contact for assigned clients, ensuring their accounting needs are met consistently and effectively. present financial reports and insights during client meetings, providing actionable recommendations aligned with business objectives. identify areas for improvement in clients' organizations and financial operations proactively. troubleshoot and resolve database synchronization issues in c...
Job description lead financial strategy for growth with the experts in business transformation hatcher cfo solutions is a powerhouse in financial services, known for guiding businesses through transformative growth. from strategic planning to process optimization, they handle the heavy lifting so companies can focus on their passions. hatcher cfo solutions boasts a remarkable success story—helping a client navigate 300% yoy revenue growth and acing their first big 4 audit. what sets hatcher apart as an employer is their commitment to work-life balance, professional growth, and a collaborative, innovative work culture. if you're ready to drive financial excellence and be part of a success story, this is the team for you! what you’ll do at hatcher cfo solutions be part of our client’s team as a cfo , where you will lead financial strategies, manage client relationships, and oversee a talented accounting team. you’ll ensure accurate financial reporting, provide actionable insights, and drive business growth. employment type: indefinite term contract shift: monday to friday | 8:00 am - 5:00 pm pst work setup: onsite in bogotá or medellin your key responsibilities: serve as the main point of contact for assigned clients, ensuring their accounting needs are met consistently and effectively. present financial reports and insights during client meetings, providing actionable recommendations aligned with business objectives. identify areas for improvement in clients' organizations and financial operations proactively. troubleshoot and resolve database synchro...
Job description seamless networks, boundless careers stronger signals, stronger solutions. ekahau dominates the wireless networking industry by delivering top-tier wi-fi design and optimization tools used globally. their innovative approach transforms challenging wireless landscapes into hubs of seamless connectivity. at ekahau, the fusion of cutting-edge technology and passionate expertise fosters an environment where talent grows, ideas flourish, and every connection counts toward global wireless excellence. job description as an account manager , you will manage key client relationships, provide technical support, and ensure optimal use of ookla’s product suite. this role requires technical expertise, account management skills, and the ability to engage with c-level executives while driving issue resolution and identifying growth opportunities in a fast-paced environment. job overview employment type: indefinite term type contract shift: monday to friday 9 to 6 east work setup: remote/work from home your daily tasks serve as the primary point of contact for ookla’s most valued customers in latam. build and strengthen relationships across customer business and technical teams. educate, train, and support clients to ensure optimal use of ookla’s products. troubleshoot technical and business issues, escalating when necessary. engage with director and c-level executives to support their business needs. partner with sales teams to review account health and identify growth opportunities. act as a customer advocate within ookla, ensuring client needs are met...
Coordinador de workforce trabaja en emtelco salario: $4,5 a $5,5 millones cop somos una compañía experta en gestionar el relacionamiento de las empresas con sus clientes a través de diferentes medios de contacto: telefónicos, virtuales y presenciales. nuestra experiencia como aliados de relacionamiento de diferentes compañías, optimiza los procesos operativos, asegurando la mejor planificación del talento humano y el control eficiente de los recursos. descripción general ¿te apasiona el liderazgo de grupos y quieres trabajar en un equipo de profesionales altamente cualificados? Únete a nuestra organización como coordinador de workforce y lleva tu carrera al siguiente nivel en un ambiente dinámico y colaborativo. responsabilidades: coordinar actividades del área de capacidad operativa. garantizar la óptima planificación del talento humano. controlar en tiempo real las horas planificadas y resultados operativos. asegurar cumplimiento de políticas de turno y objetivos económicos. actualizar informes y administrar herramientas según procesos liderados. requerimientos: profesional en administración, matemáticas, finanzas, ingeniería o estadística. mínimo 3 años de experiencia en workforce manager en contact center, con conocimiento en gestión en tiempo real, planificación y dimensionamiento de recursos, y control de indicadores asociados. residencia en medellín o municipios cercanos. ofrecemos: salario mensual competitivo: $4,579,677 variable mensual por cumplimiento de indicadores: $411,384 prestaciones sociales. horario: lunes a jueves de 7:30 a.m. a...
Job description at our client, your insurance attorney, winning isn’t just a goal—it’s a way of life. as a powerhouse plaintiff firm specializing in first-party property insurance, personal injury, and nursing home negligence , they’ve recovered over $750 million for clients and handled more than 75,000 cases . with a relentless fight-for-justice mindset , their legal experts stand up to insurance giants, ensuring policyholders get the compensation they deserve. what sets them apart? a high-energy, results-driven culture , expansive growth opportunities, and a commitment to empowering top legal talent . join a firm where your career thrives, your skills matter, and your work makes a difference! join our client’s team as an insurance claims analyst! be part of our client’s team as an insurance claims analyst , where you’ll play a crucial role in ensuring clients receive the compensation they rightfully deserve. you’ll handle claim reporting, verify loss details, and maintain communication with all parties to support accurate processing. if you thrive in a fast-paced legal environment, this role is for you! your career at a glance employment type: indefinite-term contract shift: monday to friday, 9:00 am – 6:00 pm (est) work setup: onsite, bogotá what you’ll be doing report property insurance claims with detailed accuracy. enter client and claim details into the system, ensuring completeness. conduct welcome calls to introduce clients to the firm and provide key information. send follow-up emails to reinforce initial client communications. gather and verify...
Coordinador de workforce trabaja en emtelco salario: $4,5 a $5,5 millones cop somos una compañía experta en gestionar el relacionamiento de las empresas con sus clientes a través de diferentes medios de contacto: telefónicos, virtuales y presenciales. nuestra experiencia como aliados de relacionamiento de diferentes compañías, optimiza los procesos operativos, asegurando la mejor planificación del talento humano y el control eficiente de los recursos. descripción general ¿te apasiona el liderazgo de grupos y quieres trabajar en un equipo de profesionales altamente cualificados? Únete a nuestra organización como coordinador de workforce y lleva tu carrera al siguiente nivel en un ambiente dinámico y colaborativo. responsabilidades: coordinar actividades del área de capacidad operativa. garantizar la óptima planificación del talento humano. controlar en tiempo real las horas planificadas y resultados operativos. asegurar cumplimiento de políticas de turno y objetivos económicos. actualizar informes y administrar herramientas según procesos liderados. requerimientos: profesional en administración, matemáticas, finanzas, ingeniería o estadística. mínimo 3 años de experiencia en workforce manager en contact center, con conocimiento en gestión en tiempo real, planificación y dimensionamiento de recursos, y control de indicadores asociados. residencia en medellín o municipios cercanos. ofrecemos: salario mensual competitivo: $4,579,677 variable mensual por cumplimiento de indicadores: $411,384 prestaciones sociales. horario: lunes a jueves de 7:30 a.m. a 6:00 p.m. y vierne...
Coordinador de workforce trabaja en emtelco salario:$4,5 a $5,5 millones cop somos una compañía experta en gestionar elrelacionamiento de las empresas con sus clientes a través dediferentes medios de contacto: telefónicos, virtuales ypresenciales. nuestra experiencia como aliados de relacionamientode diferentes compañías, optimiza los procesos operativos,asegurando la mejor planificación del talento humano y el controleficiente de los recursos. descripción general ¿te apasiona elliderazgo de grupos y quieres trabajar en un equipo deprofesionales altamente cualificados? Únete a nuestra organizacióncomo coordinador de workforce y lleva tu carrera al siguiente nivelen un ambiente dinámico y colaborativo. responsabilidades: 1. coordinar actividades del área de capacidad operativa. garantizar la óptima planificación del talento humano. 3. controlaren tiempo real las horas planificadas y resultados operativos. 4. asegurar cumplimiento de políticas de turno y objetivos económicos.5. actualizar informes y administrar herramientas según procesosliderados. requerimientos: 1. profesional en administración,matemáticas, finanzas, ingeniería o estadística. mínimo 3 añosde experiencia en workforce manager en contact center, conconocimiento en gestión en tiempo real, planificación ydimensionamiento de recursos, y control de indicadores asociados.3. residencia en medellín o municipios cercanos. ofrecemos: salario mensual competitivo: $4,579,677 2. variable mensual porcumplimiento de indicadores: $411,384 3. prestaciones sociales. horario: lunes a jueves de 7:30 a.m. a 6:00 p.m. y vi...
Somos especialistas en soluciones integrales en los ámbitos de la atención al cliente, ventas y recuperación de deuda y recobro. diseñamos nuestras soluciones para asegurar que nuestros clientes alcancen sus objetivos de negocio, ofreciendo una excelente experiencia a sus clientes. es por esto que buscamos los mejores talentos para alcanzar nuestra apuesta constante por la excelencia operativa, actualmente nos encontramos en búsqueda de un gerente de unidad de negocio con experiencia en diferentes verticales y liderazgo de equipos de trabajo, será el encargado de liderar diferentes cuentas o servicios para lograr altas eficiencias operativas, presupuéstales y comerciales. -requisitos: -mínimo 5 años de experiencia en el sector de contact center y al menos 3 años gerenciando, dirigiendo y liderando cuentas de diferentes verticales. -formación de pregrado, deseable posgrado. -capacidad de liderazgo. -habilidad de relacionamiento comercial y estratégico. -dominio de kpis propios del sector. beneficios: -crecimiento constante -reconocimiento estratégico y empoderamiento dentro de la compañía. -contrato a término indefinido. -salario de 7.5 millones + variable por cumplimiento de indicadores....
Somos especialistas en soluciones integrales en los ámbitos de la atención al cliente, ventas y recuperación de deuda y recobro. diseñamos nuestras soluciones para asegurar que nuestros clientes alcancen sus objetivos de negocio, ofreciendo una excelente experiencia a sus clientes. es por esto que buscamos los mejores talentos para alcanzar nuestra apuesta constante por la excelencia operativa, actualmente nos encontramos en búsqueda de un gerente de unidad de negocio con experiencia en diferentes verticales y liderazgo de equipos de trabajo, será el encargado de liderar diferentes cuentas o servicios para lograr altas eficiencias operativas, presupuéstales y comerciales. -requisitos: -mínimo 5 años de experiencia en el sector de contact center y al menos 3 años gerenciando, dirigiendo y liderando cuentas de diferentes verticales. -formación de pregrado, deseable posgrado. -capacidad de liderazgo. -habilidad de relacionamiento comercial y estratégico. -dominio de kpis propios del sector. beneficios: -crecimiento constante -reconocimiento estratégico y empoderamiento dentro de la compañía. -contrato a término indefinido. -salario de 7.5 millones + variable por cumplimiento de indicadores....
¡Únete a domina como backoffice! en domina entrega total s.a.s , una empresa colombiana con más de 35 años de experiencia , ofrecemos servicios de logística, bpo y soluciones digitales para compañías grandes y medianas (b2b). contamos con cobertura nacional en 26 departamentos y seguimos en crecimiento. ¡queremos que hagas parte de nuestro equipo! ¿cuáles serán tus responsabilidades? realizar la actualización y entrega de informes de seguimiento diario, incluyendo todo lo relacionado con las ventas del servicio, asegurando precisión y oportunidad en la información reportada. identificar tendencias en las incidencias para proponer mejoras, detectando problemas, fallos o inconvenientes reportados, errores recurrentes y quejas de clientes, con el fin de optimizar procesos y garantizar una mejor experiencia en el servicio. llevar a cabo el seguimiento a la calidad de las ventas registradas, asegurando que correspondan a los servicios ofrecidos, garantizando la satisfacción del cliente. efectuar la confirmación de ventas y gestionar el seguimiento de las entregas, asegurando el cumplimiento de las fechas de entrega acordadas con los clientes. asegurar la correcta ejecución de procesos internos, de acuerdo con las políticas establecidas. gestionar la legalización de ventas realizadas, asegurando el cumplimiento de acuerdos y lineamientos. validar y procesar documentación clave, incluyendo contratos, devoluciones y otros documentos relacionados con los clientes. ¿qué necesitas para aplicar? estudios : técnico o tecnólogo en administración, contabilidad, sistemas de i...
On behalf of tipalti , sd solutions is looking for a talented revenue operations analyst to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. in this essential role, you will be instrumental in refining our revenue processes, ensuring the integrity of our data, and providing valuable insights that support strategic decision-making. this will contribute significantly to our company’s growth and success. your role will encompass a variety of essential tasks, including month-end close responsibilities, revenue recognition compliance, process improvement and automation, cross-functional collaboration, and conducting ad hoc analyses. responsibilities: month-end close: conduct monthly general ledger (gl) accounting close procedures, which include, but are not limited to, preparing journal entries and performing reconciliations. revenue recognition compliance: ensure revenue is recognized precisely and in accordance with accounting standards. tasks include, but are not limited to, reviewing and analyzing customer contracts, monitoring and analyzing revenue trends, and preparing revenue reports for monthly fluctuation meetings with executive management. process improvement & automation: identify opportunities to enhance our revenue and billing operations, improve system efficiency, and automate repetitive tasks, making our processes smoother and more effective. cross-functional collaboration: partner with sales, finance, legal, product, and other departments to ensure smooth rev...
Moa foodtech combines biotechnology and artificial intelligence to transform waste and by-products of the agri-food industry into “next generation ingredients” with high nutritional value and 100% sustainable. if you are concerned about the environmental situation and you are ready to contribute to… reduce the impact of climate change. feed society in a healthy and sustainable way. join us to make a difference for a sustainable world! we are looking for a passionate, proactive and experienced accountant to join us to develop new alternatives for by-product valorization through fermentation. the ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. moreover, the candidate must have strong interpersonal skills and possess a strong business acumen. qualifications: business management (ade), finance, accounting or related field. ability to interpret and analyze financial statements and periodicals. advanced fluency in microsoft office suite (outlook, excel, word, powerpoint, etc.). holded, microsoft business central or erp knowledge. experience with team leadership and project management. passion for science and new technologies. attitude, desire to learn and assume responsibilities. role and responsibilities: you will work directly with moa’s cfo. tasks to develop will include: accounting: all tasks corresponding to accounting. compile and analyze financial statements (invoice registration, payment or refund management, issuing invoices, depreciation and activations). manage budgeting and forecas...
Job description gatesource hr is partnering with a leading international organization in the manufacturing sector to recruit a seasoned financial director to be based in cartagena, colombia. this role offers an exceptional opportunity for an experienced finance leader to take on a strategic position, overseeing all financial, administrative, and compliance functions within a dynamic and growth-focused business environment. about the role as the financial director, you will be responsible for leading the organization’s financial operations and administrative functions. your primary mission is to ensure sound financial planning, compliance with international accounting standards, and effective management of financial resources. you will play a key role in supporting strategic business decisions and ensuring that internal controls, reporting, and governance are aligned with corporate goals. key responsibilities lead the preparation and management of the company’s annual operating and capital budgets. provide strategic financial insights and support to the executive team, contributing to the development and monitoring of business kpis. prepare high-level reports and financial documentation for the board of directors. ensure accurate, timely financial reporting aligned with local regulations and us gaap / ifrs standards. oversee internal and external audits, and ensure adherence to internal policies and regulatory requirements. manage daily accounting functions, including payroll, procurement, vat, and import-related financial activities. monitor and forecast cash fl...
Position : account manager reports to : head of sales or head of growth location : remote, full-time, open to candidates in latam with excellent english proficiency working hours : 40 hrs per week, 8 am - 5 pm pst salary range : usd $2,200 – $3,500 / month, depending on experience + performance-based bonuses scope of the job as an account manager, you'll be the trusted advisor and strategic partner for a portfolio of clients. your mission? to build long-term relationships, ensure client satisfaction, and drive growth through consultative support and smart upselling. you’ll collaborate closely with internal teams to deliver value and results that keep our clients coming back for more. requirements responsibilities - own client relationships : manage and grow a book of clients, acting as their go-to contact for all things account-related - drive account growth : identify opportunities to expand services and increase client value through strategic upsells and cross-sells - communication & support : deliver top-notch communication, ensuring client needs are met quickly, efficiently, and professionally - coordinate with internal teams : collaborate with operations, sales, and product teams to ensure seamless execution of client strategies - analyze & report : provide performance insights, recommend optimizations, and share reports that help clients understand roi - client retention : boost client happiness and long-term retention through consistent engagement and exceptional service who you are - 2–4 years of experience in account management, customer success, or clie...
- descripción empresa : somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país.contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. - misión del cargo : administrar procesos de generación y presentación de información operativa referente al desempeño, evolución y control de las campañas - funciones del cargo : 1. generar informes estadísticos referentes al comportamiento de la operación.2. generar y administrar archivos históricos de estadísticas con el objetivo de realizar reportes comparativos y conocer el desempeño de las diferentes operaciones a través del tiempo.3. revisar continuamente el correcto funcionamiento los procesos involucrados dentro de su gestión.4. garantizar la integridad en los datos a suministrar desde el área de estadística entregando información precisa y representativa. - requisitos : -tecnico, tecnologo o estudiante-6 meses de experiencia en analisis de informacion o reportes de cualquier nat...
Job description at our client, your insurance attorney, winning isn’t just a goal—it’s a way of life. as a powerhouse plaintiff firm specializing in first-party property insurance, personal injury, and nursing home negligence , they’ve recovered over $750 million for clients and handled more than 75,000 cases . with a relentless fight-for-justice mindset , their legal experts stand up to insurance giants, ensuring policyholders get the compensation they deserve. what sets them apart? a high-energy, results-driven culture , expansive growth opportunities, and a commitment to empowering top legal talent . join a firm where your career thrives, your skills matter, and your work makes a difference! join our client’s team as an insurance claims analyst! be part of our client’s team as an insurance claims analyst , where you’ll play a crucial role in ensuring clients receive the compensation they rightfully deserve. you’ll handle claim reporting, verify loss details, and maintain communication with all parties to support accurate processing. if you thrive in a fast-paced legal environment, this role is for you! your career at a glance employment type : indefinite-term contract shift : monday to friday, 9 : 00 am – 6 : 00 pm (est) work setup : onsite, bogotá what you’ll be doing - report property insurance claims with detailed accuracy. - enter client and claim details into the system, ensuring completeness. - conduct welcome calls to introduce clients to the firm and provide key information. - send follow-up emails to reinforce initial client communications. - gather a...
Job description lead financial strategy for growth with the experts in business transformation hatcher cfo solutions is a powerhouse in financial services, known for guiding businesses through transformative growth. from strategic planning to process optimization, they handle the heavy lifting so companies can focus on their passions. hatcher cfo solutions boasts a remarkable success story—helping a client navigate 300% yoy revenue growth and acing their first big 4 audit. what sets hatcher apart as an employer is their commitment to work-life balance, professional growth, and a collaborative, innovative work culture. if you're ready to drive financial excellence and be part of a success story, this is the team for you! what you’ll do at hatcher cfo solutions be part of our client’s team as a cfo , where you will lead financial strategies, manage client relationships, and oversee a talented accounting team. you’ll ensure accurate financial reporting, provide actionable insights, and drive business growth. employment type : indefinite term contract shift : monday to friday | 8 : 00 am - 5 : 00 pm pst work setup : onsite in bogotá or medellin your key responsibilities : - serve as the main point of contact for assigned clients, ensuring their accounting needs are met consistently and effectively. - present financial reports and insights during client meetings, providing actionable recommendations aligned with business objectives. - identify areas for improvement in clients' organizations and financial operations proactively. - troubleshoot and resolve database synchr...
Job description seamless networks, boundless careers stronger signals, stronger solutions. ekahau dominates the wireless networking industry by delivering top-tier wi-fi design and optimization tools used globally. their innovative approach transforms challenging wireless landscapes into hubs of seamless connectivity. at ekahau, the fusion of cutting-edge technology and passionate expertise fosters an environment where talent grows, ideas flourish, and every connection counts toward global wireless excellence. job description as an account manager , you will manage key client relationships, provide technical support, and ensure optimal use of ookla’s product suite. this role requires technical expertise, account management skills, and the ability to engage with c-level executives while driving issue resolution and identifying growth opportunities in a fast-paced environment. job overview employment type : indefinite term type contract shift : monday to friday 9 to 6 east work setup : remote / work from home your daily tasks - serve as the primary point of contact for ookla’s most valued customers in latam. - build and strengthen relationships across customer business and technical teams. - educate, train, and support clients to ensure optimal use of ookla’s products. - troubleshoot technical and business issues, escalating when necessary. - engage with director and c-level executives to support their business needs. - partner with sales teams to review account health and identify growth opportunities. - act as a customer advocate within ookla, ensuring client need...
Gatesource hr is partnering with a leading international organization in the manufacturing sector to recruit a seasoned financial director to be based in cartagena, colombia. this role offers an exceptional opportunity for an experienced finance leader to take on a strategic position, overseeing all financial, administrative, and compliance functions within a dynamic and growth-focused business environment. about the role as the financial director, you will be responsible for leading the organization’s financial operations and administrative functions. your primary mission is to ensure sound financial planning, compliance with international accounting standards, and effective management of financial resources. you will play a key role in supporting strategic business decisions and ensuring that internal controls, reporting, and governance are aligned with corporate goals. key responsibilities lead the preparation and management of the company’s annual operating and capital budgets. provide strategic financial insights and support to the executive team, contributing to the development and monitoring of business kpis. prepare high-level reports and financial documentation for the board of directors. ensure accurate, timely financial reporting aligned with local regulations and us gaap / ifrs standards. oversee internal and external audits, and ensure adherence to internal policies and regulatory requirements. manage daily accounting functions, including payroll, procurement, vat, and import-related financial activities. monitor and forecast cash flow, manage credit...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for collections analyst, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client portfo...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for collections analyst, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client portfo...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. if you are looking for an organization that offers you development and new professional challenges, this is your opportunity! iron mountain is looking for collections analyst, who will be part of the north american accounts receivable team. these people will be in continuous interaction with american clients (advanced level of english essential), with the organization's sales and billing teams. it is a great opportunity for you to develop or exercise your skills in analysis, conflict resolution, negotiation, process standardization and continuous improvement, among other things. with your valuable contributions, you will help us maintain a healthy client portfo...
En wolkvox, nos apasiona integrar ágilmente la diversidad tecnológica para conectar personas y marcas en cualquier canal de contacto. creamos soluciones digitales de contact center y crm en la nube que son fáciles de usar y rápidas de implementar. ah...
Purpose the manager sales optimization for the contact centre unit is responsible for the formulation and implementation of the service to solutions business model in the contact center to drive revenue generation through process optimization and wor...
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