Ser pioneros en soluciones médicas confiables para mejorar las vidas que tocamos: convatec es una compañía global de productos y tecnologías médicas, enfocada en soluciones para el manejo de condiciones crónicas, con posiciones de liderazgo en cuidad...
2 weeks ago be among the first 25 applicants why should you join dlocal? dlocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. global brands rely on us to increase conversion rates and simplify pay...
Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. - ** your role **:desarrollar nuevas oportunidades de negocio y mantener los clientes de kn existentes, siendo un especialista en la ruta que maneja. - ** your responsibilities**: - mantener un portafolio mínimo de clientes activos enfocados en la ruta asignada. - calificar las empresas relacionadas con la ruta para definir si tienen potencial de negocio, de acuerdo a las políticas de kn. - registrar en corelog toda la información relevante al manejo de la cuenta para asegurar un historial de cada una, información de la empresa, su movimiento, oportunidades y cotizaciones. - actuar como punto de contacto para la venta "de todos" los servicios de kn y dar soluciones a través de todas las unidades de negocio existentes en el país (dependiendo del cliente, esto puede ser realizado en conjunto con un representante de operaciones y/o servicio al cliente). - solicitar la creación del cliente y la respectiva solicitud de crédito. - realizar, según el caso, el sop, si o chip para garantizar la correcta coordinación y manejo del embarque por parte del customer service. **your skills and experiences**: - graduación en mercadeo, comercio exterior y/o carrera administrativa. - experiência en empresas de logística o posiciones similares. - experiência en ventas y transporte internacional. - inglés avanzado. **about kuehne+nagel*** with over 80,000 employees at some 1,300 locations in ove...
**responsabilidades**: ventas de productos de telecomunicaciones por call center puntualidad Ética en ventas **requisitos**: bachiller experiência en call center manejo ofimático fluidez verbal tipo de puesto: tiempo completo salario: $1.000.000 al mes experiência: - call center: 1 año (obligatorio)...
**summary of duties** prepares and coordinates import/export documentation to ensure compliance to country of origin's export regulations. **essential functions performed** - coordinates and prepares import/export documents such as licensing determinations, etc. - reviews and ensures invoices, shipping, and/or import/export documentation is accurate and conforms to legal, government, and/or customs regulations. - computes duties, tariffs, price conversions, weight, and volume of merchandise exported to/from destinations. - generates, files, and maintains shipment documentation to ensure accurate record keeping requirements. - follows-up with shipment delays due to documentation issues. - interfaces with internal and external customers, foreign order administration, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipments. - selects carrier/forwarder for shipment of products and prepares documents for freight forwarders. - coordinates special customer requirements such as labeling, one sample per lot, etc. - performs other duties and tasks, as required. **essential physical/environmental demands** - lifting - not to exceed 50 lbs. - local practice may apply. - writing - sitting - standing - bending - vision - color perception - depth perception - reading - field of vision/peripheral **summary of minimum qualifications** - education equivalent to a high school degree and five years of related experience. - demonstrated human relations and effective written and verbal communication skills. -...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and c...
Descripción del puesto: estamos en la búsqueda de un practicante de derecho para apoyar al departamento legal en una de las principales empresas de telecomunicaciones. responsabilidades: apoyar en la elaboración y revisión de contratos comerciales. asistir en la resolución de consultas legales relacionadas con las normativas de telecomunicaciones. investigar y analizar regulaciones locales e internacionales aplicables al sector. colaborar en la preparación de informes y documentos para entidades regulatorias. participar en la gestión de litigios y mediaciones. realizar seguimiento a los procesos judiciales y administrativos. brindar soporte en tareas de cumplimiento normativo. requisitos: estudiante de últimos semestres de derecho. capacidad para trabajar en equipo y excelente manejo de la comunicación escrita. buen manejo de herramientas ofimáticas. disponibilidad para cumplir con el horario de la práctica. ofrecemos: prácticas remuneradas. horario flexible para compaginar con estudios. oportunidades de aprendizaje y desarrollo profesional en una industria en constante crecimiento. ambiente de trabajo dinámico y colaborativo. ubicación: medellín, antioquía tipo de puesto: prácticas...
**key responsibilities**: - serve as the primary point of contact for neostella with each assigned client. - build and maintain the client’s trust through demonstrated expertise, communication, and a solutions mindset. - lead each assigned client’s design portion of their implementation and product integrations. - facilitate client meetings including design, workflow, and review sessions. - coordinate, direct, and collaborate with supporting team members. **requirements**: - superb english language oral and written communication skills - quickly understand unfamiliar systems to draw parallels to filevine - you enjoy being on calls and solving problems in real time - ability to effectively direct meetings with multiple stakeholders - ability to navigate working in 10+ simultaneous client implementations - ability to complete tasks assigned at a quick and accurate pace - collaboration and communication of status of tasks - experience implementing or using filevine in a firm is preferred - experience in an administrative role in a law firm or legal department is preferred - software implementation is preferred - certified filevine admin is preferred **technical environment**: - neostella neodeluxe products - google workspace - salesforce - filevine **benefits** you will have undefined contract, a fast and deep growing career path, pre-paid health insurance coverage with sura for you and one additional member of your family, flex time, yearly ophthalmological health bonus, and the opportunity to improve your english skills by working side-by-side ...
**what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and coordinating shipping and receiving of critical parts from factories, repair centers, reclamation centers or unmanned locations to meet client service request; 2) working with field personnel to identify and correct parts inventory shortages/overages to maintain optimum parts inventory levels. key responsibilities - 3rd level telephone contact support - respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. - must be logged into the call system so that hho’s can be received - ability to resolve problems with or without remote tools - consistently achieve first contact ...
Icon plc is a world-leading healthcare intelligence and clinical research organization. from molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations. with our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. our people are our greatest strength, are at the core of our culture, and the driving force behind our success. icon people have a mission to succeed and a passion that ensures what we do, we do well. we have an incredible opportunity for a **clinical data lead** to join the team. **location**: - mexico (home based - colombia (home based) **overview of the role**: as a clinical data lead (cdl) you will be the point of contact for day to day activity on a study with key responsibilities for study set-up and close-out tasks as well as overseeing and coordinating tasks delegated to the study team members both locally and in other offices. you will also coordinate with data management teams, studies and programs of studies and independently oversee the performance of data management activities on multiple studies. - independently prepare all materials and take part in study kick off (internal and external) meeting. - review all activity on an ongoing basis to identify out of scope tasks and bring to the attention of the dmpm and contract analyst. - lead the development of specifications, implementation, and testing for the ecrf or paper crf. ...
**job description** we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**: unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) loca...
Our purpose we work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. our decency quotient, or dq, drives our culture and everything we do inside and outside of our company. we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. we believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. title and summary manager, people business partner overview - accountable for people & capability management in support the south latin-american division. - partners with business leaders to design and implement a people strategy that advances the business and drives performance. - works with hr center of expertise (talent management, talent acquisition, total rewards, analytics) to ensure programs, processes and initiatives are successfully implemented and managed **responsibilities**: - responsible for the management and delivery of core people and capability programs, including talent and performance management, learning, year-end compensation planning, and workforce planning within a business line or geography - acts as a primary point of contact with center of expertise on program delivery issues and customizations for the busines...
**job details**: **administrative** (**_administración_**)** - responsible for cleaning management, administrative maintenance, and general organization of the company's warehouses. - _ responsable de la limpieza, mantenimientos administrativos y organización en general de las bodegas de la compañía. _ - management of the physical file of the office and the one in custody, keeping the information organized and updated according to legal requirements. - _ gestión del archivo físico de la oficina y el que se encuentra en custodia, manteniendo la información organizada y actualizada según los requerimientos legales._ - lead and supervise the general service staff and the daily cleaning. - _ liderar y supervisar al personal de servicios generales y las actividades de limpieza. _ - responsible for the contact with the industrial park (attending administrative meetings, accesses authorization, etc). - _ responsable del contacto con el parque industrial (asistir a reuniones administrativas, autorización de accesos, etc)_ - responsible for the purchase, delivery and follow-up of access cards to the industrial park and restricted areas of the warehouses. - _ responsable de la compra, entrega y seguimiento de las tarjetas de acceso al parque industrial y a las zonas restringidas de las bodegas. _ - _ correos de autorización de ingresos y retiros de trabajadores (portos)_ - renting “portos” loungue for events. - _ proceso de alquiler de salón de “portos”_ - serves as a liaison with vendors for administrative projects. (examples of locative improvements and maintenances)...
**principales responsabilidades**: - cumplimiento de los procedimientos y protocolos del sg-sstmac - registro de estadísticas y kpi de los equipos y proyectos - control y análisis de las estadísticas - registro y análisis de los pirs - control y seguimiento a los csi - control y seguimiento de la tendencia de tcm - control y seguimiento en los casos de garantías - mantenimiento y control de herramientas - apoyo en actividades de mantenimiento - registro de downtime en lisa - revisión de los procedimientos establecidos para la ejecución de las tareas de mantenimientos o ensamble - reportes propios del departamento **formación y experiência**: - formación en ingeniería mecánica o afines o tecnólogo - conocimiento de análisis de aceites - manejo de paquete office - inglés: nível b1 (lectura y escrito) - 6 meses a 1 año de experiência - habilidad para manejo de hojas de cálculo - conocimiento de análisis de aceites - manejo de paquete office - inglés: nível b1 (lectura y escrito) - calidad en el trabajo. - innovación. - confiabilidad. - independencia en el ejercicio de sus funciones. - responsabilidad. - comunicación. - empatía. **nuestra oferta**: un puesto interesante en una empresa internacional exitosa. ambiente de trabajo seguro con paquete salarial que incluye seguro medico y salario competitivo **one passion. many opportunities.** **the company**: liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and servi...
Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. - ** your role **:desarrollar nuevas oportunidades de negocio y mantener los clientes de kn existentes, siendo un especialista en la ruta que maneja. - ** your responsibilities**: - mantener un portafolio mínimo de clientes activos enfocados en la ruta asignada. - calificar las empresas relacionadas con la ruta para definir si tienen potencial de negocio, de acuerdo a las políticas de kn. - registrar en corelog toda la información relevante al manejo de la cuenta para asegurar un historial de cada una, información de la empresa, su movimiento, oportunidades y cotizaciones. - actuar como punto de contacto para la venta "de todos" los servicios de kn y dar soluciones a través de todas las unidades de negocio existentes en el país (dependiendo del cliente, esto puede ser realizado en conjunto con un representante de operaciones y/o servicio al cliente). - solicitar la creación del cliente y la respectiva solicitud de crédito. - realizar, según el caso, el sop, si o chip para garantizar la correcta coordinación y manejo del embarque por parte del customer service. **your skills and experiences**: - graduación en mercadeo, comercio exterior y/o carrera administrativa. - experiência en empresas de logística o posiciones similares. - experiência en ventas y transporte internacional. - inglés avanzado. **about kuehne+nagel*** with over 80,000 employees at some 1,300 locations in over 100...
Rockwell automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. we welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. and if that’s you we would love to have you join us! **job description**: rockwell automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. throughout the world, our flagship allen-bradley® and rockwell software® product brands are recognized for innovation and excellence, and serves customers in more than 80 countries worldwide. we believe that the internship program at rockwell automation will give you the opportunity to start your professional career experiencing the challenges of the world's largest company dedicated to the field of industrial automation. directed to senior students of systems engineering, bioengineering, control and automation engineering courses, electrical, electronics and mechatronics engineering, the program lasts for one year. with great commercial and technical approach, our goal is to empower...
**work from home with amazon customer service!** **role**:customer service associate - **job type**:full time, permanent contract - **location**:work from home in - ** **colombia - **monthly pay rate**: $2.415.000 cop - our mission at amazon is to be earth’s most customer-centric company, and our award-winning customer service team is a key part of achieving that goal. doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. you won’t be asked to read from a script or learn dialogue by heart. instead we’ll provide you with the expert training to problem solve for our customers. you’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. - **what will you do as a customer service associate?** - **what are your hours?** this role requires working variable hours to match when customers need us most. you will work day/late shifts and your work week is minimum 40 hours, for example: 5x8hrs in order to match our customer demand, we schedule based on a variety of different shift patterns operating within 24 hours monday to sunday. you may be required to work national holidays and will be compensated accordingly. you will - **what benefits will you receive?** one of the great things about joining amazon’s customer service team is that you don’t need past experience in customer service. you’ll receive training and be provided with a complete equipment package when you join. additionally, we offer a number of benefits, including: ...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and c...
Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. - ** your role **:realizar actividades propias del área de impuestos, brindando apoyo y gestión de las solicitudes y presentación de las obligaciones tributarias, teniendo buenas habilidades de comunicación, capacidad analítica y mantenerse al corriente de las cuestiones fiscales. - ** your responsibilities**: - elaboración de las declaraciones a nível municipal como industria y comercio(ica) y retención a título de ica por las tres compañías y por los diferentes municipios - reporte de los icas presentados a los diferentes municipios y conciliación de las cuentas. - conciliación de certificados anuales de retención en la fuente por las tres compañías solicitados a los clientes. - conciliación de certificados bimestrales, anuales de ica e iva por las tres compañías. - entrega del reporte de retenciones practicadas en el año para conciliar la información exógena por las tres compañías. - manejo de la tiquetera de impuestos, dando respuesta oportuna en sus requerimientos - retenciones y parametrización. **your skills and experiences**: - profesional en contabilidad, finanzas o administración de empresas. - experiência mínima de 3 años en cargos contables/gerenciales - inglés 100 % hablado y escrito. - manejo office (excel, word, powerpoint). **about kuehne+nagel*** with over 80,000 employees at some 1,300 locations in over 100 countries, the kuehne+nagel group is one of the wo...
As part of the total rewards team in americas, the national total rewards expert (lead) is responsible for supporting the reward processes within the geography. the national total rewards expert group will support the national/global total rewards partners and national hr colleagues to effectively provide total rewards products and manage total rewards data and systems. ** your role**: builds and fosters excellent relationships with colleagues, promotes customer experiences that inspire loyalty. you are the most important pillar of our success. you make a difference. ** your responsibilities**: - design and manage reward processes specific to the geography; - align local processes with global standards and implement plans; - provide daily support for total rewards analysis, job evaluations, and short term incentive calculations; - administer the bonus calculation process for all employees; - experience in supporting local stakeholders; - ability to train hr teams on total rewards processes; - analyze local market data to adjust total rewards practices. **your skills and experiences**: - bachelor’s degree in business administration, finance, human resources, or a related field; - minimum 5 to 10 years of relevant experience in analytical roles in compensation & benefits, finance, or related areas within a complex global organization; - at least 3 years of work experience in a compensation & benefits role required; - solid financial background, including knowledge of legal, tax, and employment legislation; - strong analytical skills with the ability to synth...
Are you a critical thinker who thrives off multi-tasking? do you get satisfaction from highly detailed work? charismatic on the phone? someone who likes to put music on and get in the zone? we want you to join our growing, global team! this first hiring class is targeted to start the 28th of october, 2024. this full-time entry-level position will be performing property due diligence using google, municipal websites, and other online resources. once the research is complete, you will compile reports and send this information to our respective clients. this is a vital part of any real estate closing, and we need detail-oriented people with strong computer skills to help secure a clear closing for our clients! current employees would describe this role as fulfilling due to your part in helping someone through one of the biggest purchases of their lives. **position type and expected hours of work** - this is a full-time position, and hours of work and days are monday through friday, 8:30 a.m. to 5:00 p.m. eastern time (until november 2024, this will be 7:30am start time locally). - type of work: this is a fully remote position after completion of training - language: english (required) **essential functions** - ensure that projects comply with state requirements - contact municipal government to validate construction permits - assist in the processing of permits in the usa, and their requirements - other duties, as assigned **starting pay rate**: 2,500,000 cop per month plus full benefits and opportunities for monthly bonuses once training is completed, bonus ...
**calling all innovators - find your future at fiserv.** we’re fiserv, a global leader in fintech and payments, and we move money and information in a way that moves the world. we connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. if you want to make an impact on a global scale, come make a difference at fiserv. **job title** services delivery manager the service delivery manager (sdm) acts as the primary liaison between the different technology areas within the lan region and clients and local key business stakeholders, providing production support and ensuring high-quality tech-service delivery. this role reports to lan it & fts head and is responsible for ensuring strategic alignment between business objectives and technology initiatives, fostering collaboration across teams. the sdm will serve as the intersection point for it functions, working closely with regional and global technology teams to optimize solutions, improve service delivery, and enhance business value through technology. job responsibilities service delivery - client’s technical focal point of contact. - end-to-end service view and understanding. - key performance indicators (kpis) and service level agreements (slas) defining and tracking. - client delivery based on timely and quality. production support - operational availability and stability & platform resiliency contributor....
Ppd’s mission is to improve health. it starts as an idea to find a cure. it becomes a life saved. all in-between, it’s you! we know that meaningful results not only require the right approach, but also the right people. we invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams. our global clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies. as a ppd cra, you will perform and coordinate all aspects of the clinical monitoring and site management process. at ppd we hire the best, develop ourselves and each other, and recognize the power of being one team. we offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees. summarized purpose: essential functions: - monitors investigator sites with a risk-based monitoring approach applies root cause analysis (rca), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. ensures data accuracy through sdr, sdv and crf review as applicable through on-site and remote monitoring activities. assess investigational product through physical inventory and records review. documents observations in reports and letters in a timely manner using approved business wri...
**we believe in better!** we are a global information technology company that builds high-performance, security-centric solutions that can help change the world. enhancing people’s lives through secure, reliable advanced technology is our vision. our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. our success is a direct result of the work of our people who live and breathe our core beliefs. simply put, we believe in better lives. join us! **learn more about unisys and our key solution offerings**:unisys, stealth, cloudforte®, inteliserve **what success looks like in this role**: responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system. works independently or cooperatively as a member of a team under the direction of a team leader or manager. primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider. may be responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process. may also utilize multiple internal systems for one of the following activities: 1) locating, securing and c...
Td synnex connects the world with the power of technology. our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. td synnex is ranked no. 83 on the fortune 500® and has been named one of fortune's world's most admired companies for nine straight years. to find out more, follow us on twitter, linkedin, and facebook. this role requires exceptional customer service skills involving the ability to function in a call center environment dealing with inbound/outbound calls from various customers. the csr ii is required to take calls and input data into project databases while actively updating customer accounts and service tickets. this position is not simply reading a boring script! **essential duties & responsibilities required** the csr ii role has responsibility for the support of techdata customers. this role is responsible for answering inbound calls and responding to customer escalations. when appropriate, the csr ii is responsible for validating customer entitlements. through a series of interactive questions and/or decision tree steps, the csr ii captures customer contact and issue information, drives a series of end-user actions and/or responses, and either resolves the issue or prepares the issue for escalation. the csr ii is responsible for documenting his or her actions in the ticketing system. this role requires experience in coordinating activities with multiple teams...
**specific se manager job duties**: - coordinate and assign activities of related se team (mam). - recruit, hire and retain key engineers within assigned geography, so the sales processes can continue - maintain a great working atmosphere that allows personal and professional development to each one of the team members - define and execute a 30/60/90 days process to employees that perform below the required standard and if needed, let him go of the organization. - oversee, in alignment to fortinet’s defined policies, the business operation authorizations of his se team. (travel requests, expense reports, purchase requests, etc) - first point of contact and coordinate se team of the mam organization. - analyze, review and define the course of action of escalated pre and post sales tasks sent to the se team - escalate post-sales tickets to the tac organization. - coordinate, coach, escalate, assign tasks and provide feedback to the tse organization while said organization does not have its own management team - escalate advanced technologies requests to the americas and latam set/fat organization - escalate consulting system engineer requests to the americas and latam cse organization - analyze, review and escalate requests to hq subject matter experts of advanced technologies, project managers, etc. - se and sales team activities escalation, coordination and definition with sales cam, tam and mam directors - in order to properly manage inter-teams cooperation, conflicts, disagreements, pto calendars, etc. he must have a close relationship and an open communica...
Our purpose we work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. our decency quotient, or dq, drives our culture and everything we do inside and outside of our company. we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. we believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. title and summary specialist, b2b marketing - sales enablement-1 specialist, b2b marketing - sales enablement who is mastercard? mastercard is a global technology company in the payments industry. our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. our decency quotient, or dq, drives our culture and everything we do inside and outside of our company. with connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. overview the global business services center...
Join to apply for the collections manager role at revolut continue with google continue with google join to apply for the collections manager role at revolut about revolut people deserve more from their money. more visibility, more control, and more ...
Now hiring: personal injury case manager (remote. us legal experience required) join a high-impact legal team that fights for justice — one client at a time. are you an organized, proactive, and client-focused legal professional with experience in pe...
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