¿tienes experiencia brindando soporte técnico y te apasiona ayudar a otros a resolver sus problemas tecnológicos? ¡entonces esta oportunidad es para ti! ¿qué harás en este rol? brindar soporte de primer nivel (l1) para incidentes de ti y solicitudes ...
¡estamos contratando: agentes de rrhh para sf app! buscamos personas motivadas para reclutar y gestionar anfitriones de videollamadas para nuestra plataforma. tus responsabilidades: 1) reclutar y guiar a nuevos anfitriones 2) enseñarles cómo tener bu...
Business development manager - cryptocurrency industry join to apply for the business development manager - cryptocurrency industry role at scale up recruiting partners business development manager - cryptocurrency industry 1 week ago be among the first 25 applicants join to apply for the business development manager - cryptocurrency industry role at scale up recruiting partners hi there! we are scale up and we are looking for a business development manager in the cryptocurrency/blockchain industry ! about the company our client is building the real-time news and data layer for ai agents — starting with crypto. developed by crypto briefing , a leading independent crypto media company covering the industry since 2017, the company is now transforming into a structured data provider trusted by ai developers, traders, and crypto natives alike. about the position we’re looking for a crypto-native sales & business development manager/associate to help drive growth across innovative data products. you’ll be on the front lines of outreach, partnerships, and pipeline development — helping bring in clients across the intersections of crypto, ai, digital media, publishing, and trading platforms. what you’ll do generate and qualify leads across the crypto, ai, and digital media landscapes. drive outbound outreach for api feeds, news, and data products. support enterprise sales and pilot programs with ai agent systems, digital publications, and infrastructure partners. work closely with the senior team on go-to-market strategies and new product launches...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **what will i be doing?** as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - act in accord...
C.h. robinson is looking for an associate global forwarding agent to join our team. in this role, you will dive into the world of global forwarding operations, mastering essential concepts and terminology while embracing our company's goals and values. as an associate global forwarding agent, you will build your industry and organizational skills, gaining hands-on experience by managing small to medium-sized customer accounts. join us to grow your career in a dynamic, supportive environment where continuous learning and professional development are key. if you're passionate about operations and enjoy building relationships with customers, we invite you to apply today and contribute to c.h. robinson’s ongoing commitment to operational excellence! duties and responsibilities the duties and responsibilities of this position include, but are not limited to: maintain operational excellence: understand processes, documentation, and terminology involved in international shipping from purchase order issuance to cargo delivery. respond to customer requests using basic industry knowledge. coordinate shipment tasks to meet sop requirements. ensure high data integrity regarding shipment details, incoterms, routing, dates, and documents. learn and understand pricing; complete low to medium complexity customer quotes. facilitate relationships: communicate clearly and effectively with customers, chr offices, agents, and vendors. promote positive team relationships. leverage chr’s network of departments, support teams, and leadership. other activities: ensure adherence to customer sops. pe...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
Ia group bogota, d.c., capital district, colombia claims investigator & recovery analyst ia group bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants discover your potential with ia group, a leading dutch firm with over 40 years of expertise in claim investigation and recovery. we pride ourselves on delivering exceptional services to credit-insurance companies worldwide. join our global network, spanning 20 offices across europe, africa, latin america, the middle east, and asia. our diverse and talented team consists of over 130 specialized lawyers, legal advisers and investigators, who are driven by a shared passion for success. we are excited to invite a motivated junior claim investigator and recovery analyst to join our bogota branch. in this role, you'll play a pivotal part in: holding on-site meetings and visits with importers across colombia y panama,. securing claim recognition. establish recovery and settlement strategies. resolving non-payment issues. liaise with shipping agencies and customs to uncover import details. to thrive in this role, you should: hold a law, international commerce or related degree. possess strong negotiation skills. be flexible and open to travel for work. experience in international trade, bankruptcy regime, alternative dispute resolution or prior collection experience is a plus. enjoy a competitive salary based on your unique skills and experience. embrace this exceptional opportunity to join a vibrant team in bogotá and contribute to ia group's ongoing growth. if you're an ambitious individual with inte...
Join expatrio expatrio is an ambitious berlin-based start-up in the field of fintech and edtech and currently has a vacancy for the position as customer support agent (spanish & chinese) - latam (remote freelance) our goal is to make the way to and in germany as easy as possible for international students. if you want to support us in this goal, then you are exactly right with us! your role you will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone you will make sure that our customers get excellent customer service your main tasks will include the verification of documents you will have your own responsibilities and also support our customer support agents with ad-hoc tasks you will work together with our service partners to support our customers your profile you have some experience in customer support you are available in full-time you have strong communication skills and a customer first mindset you are fluent in spanish , both written and spoken, and you're also proficient in english and chinese languages if you have experience in the banking or health insurance industry, you can easily understand our product, but if you don't, we are happy to teach you everything you need to know plus: ideally, you already have some experience with helpdesk software (such as zendesk or similar tools) why expatrio? international, diverse, and intrinsically motivated team autonomous and progressive work environment with low hierarchies and fast decision-making f...
**redvalley, the fast-growing company in medellín,** is looking for an english-speaking, proactive, and strategic, _lead nurturing specialist_ to join our boutique gym fitness client. as a **lead nurturing specialist** you will specialize in lead nurturing with the goal of converting sales leads into customers. the **lead nurturing specialist** is responsible for handling all inbound traffic, converting that traffic into new leads, and providing regular reporting activities. **what you'll do** - sales to consumers, including education of services, identifying their needs, conversion, cross-selling, and up-selling. - taking and updating payment information, as necessary. - contact clients to obtain missing information or answer queries. - maintain and coordinate schedules, appointments, and calendars - coordinating and scheduling sessions with trainers and clients and adding to appropriate calendars. - commitment to constantly improving the customer experience. - maintain and update sales and customer records in crm - develop monthly sales reports. - create spreadsheets, presentations, and marketing materials. - prepare and update key sales promotion calendars and spreadsheets; track promotional spending and keep organized records of all promotional spending. - communicate important feedback from customers internally. - ensure sales targets are met and report any deviations. - stay up-to-date with new services and features. **what you'll bring to the team** - proven work experience as a sales administrator, sales support agent, or similar roles. - hands-on...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the customer service representative role at groupcos groupcos bogota, d.c., capital district, colombia 6 days ago be among the first 25 applicants join to apply for the customer service representative role at groupcos get ai-powered advice on this job and more exclusive features. customer service & cross-selling agent (call center) – bogotá, colombia location: on-site – calle 93 , bogotá job type: full-time (42 hours/week) work schedule: fixed shifts within the time window of 9:00 am – 9:00 pm , with 2 days off per week english level: b2+ to c1 education: high school, technical, technologist, or professional experience: no experience required (face-to-face sales experience is a plus) what we offer base salary: $2,850,000 cop biweekly payments performance bonus: up to $250,000 cop unlimited sales commissions – earn as much as you want! role responsibilities provide excellent customer service via phone perform mandatory cross-selling in every call be part of a high-energy, sales-driven call center team benefits choose 2 memberships after your first month: laika, spotify, or netflix welcome outing at 1.5 months welcome bonus: $350,000 cop after 1.5 months loyalty bonuses: $1,000,000 cop at the end of year 1 $1,000,000 cop at the end of year 2 $1,000,000 cop at the end of year 3 ready to grow your career in sales and customer service? apply now and join one of the best bpo teams in bogotá!
**about us** velocity global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhere. we accelerate the future of work beyond borders. our global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scale. as the largest global employer of record (also known as international peo) in 185 countries and all 50 united states, more than 1,000 brands rely on velocity global to build global teams without the cost or complexity of setting up foreign legal entities or state registrations. the company offers additional services including independent contractor compliance to assess a workforce, and agent of record (aor) to streamline payments to contractors. velocity global was named a “leader” in global employer of record services by prominent analyst firm nelsonhall. founded in 2014, we have hundreds of employees across five continents. *** **responsibilities** - support velocity global’s client service team through processes across all aspects of the business - manage internal software/database by creating and updating employee and client profiles - execute employee on-boardings with an unrelenting commitment to timelines, proper resource allocation, and attention to special projects - serve as a liaison between our client - and employee-facing teams to ensure timely and accurate communication - diligently and accurately update and maintain contractual documentation for company records - monitor and record payr...
**about us** **job summary** **open to : sitel staff and hr generalists - bogotá** **serve as a functional leader for one or more key hr responsibilities including recruitment and selection, associate relations, compliance, training and other hr functions. support the hr manager in providing a high quality and proactive service to both internal and external customers, meeting both corporate and statutory requirements, encompassing all aspects of sourcing, employee relations, employee development and reward and adding value in support of company business objectives. support the hr manager in providing advice and guidance to the site leadership team on best practices in human resource management and compliance with employment legislation and internal security and audit procedures.** **skills** - **high internal customer service, result oriented, data analysis & strategic thinking.**: - **strong leadership skills with ability to manage multiple situations. & strong interpersonal skills in action plan creation, agent skill development.**: - **ability to work in fast-paced environment**: - **strong verbal/written communication and facilitation skills - present in public.**: - **proficiency with ms office tools** **primary job responsibilities** **requirements**: - **professional in social sciences or human resources related careers, or combination of education and directly related experience in hr.**: - **at least 2 years of experience in hr.**: - **at least 1 year as hr generalist or hr coordinator/specialist in bpo.**: - **english level: b2+**: -...
Tdcx bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the assistant real time analytics expert role at tdcx tdcx bogota, d.c., capital district, colombia 5 days ago be among the first 25 applicants join to apply for the assistant real time analytics expert role at tdcx do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world’s most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! #bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world’s most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission? provide support, through the use of technology and tools in line with agreed processes, to monitor contact volume traffic i...
Ideal candidates will have strong systems thinking and a passion for automation, with a deep understanding of devops principles and tooling. at valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: ideal candidates will have strong systems thinking and a passion for automation, with a deep understanding of devops principles and tooling. they will have hands-on experience working across complex enterprise platforms and will have developed a mindset focused on scalable operations, observability, and process consistency. while they may have picked up scripting and tooling along the way, it will have come in service of solving meaningful technical challenges—not just to check a box. valtech is looking to hire a devops engineer to support a growing suite of digital commerce platforms, including salesforce commerce cloud, fluent commerce, and salesforce marketing cloud. if you are passionate about devops, infrastructure-as-code, platform observability, and integrated release management—and want to make a tangible impact across client delivery teams—read on. role responsibilities design, implement, and maintain ci/cd pipelines using bitbucket and jenkins to support code deployment across sfcc, fluent commerce, and sfmc. build and maintain platform-specific run books, sops, and kedb documentation to enable consistent incident handling and operational readiness. man...
Join to apply for the bilingual customer service representative role at soft-g.net 2 days ago be among the first 25 applicants join to apply for the bilingual customer service representative role at soft-g.net get ai-powered advice on this job and more exclusive features. do you speak english and have a passion for delivering exceptional service? at soft-g.net , we want you to join our team in barranquilla . we offer competitive salary: $3,300,000 cop welcome bonus: $1,200,000 cop complete training for your growth real opportunities for professional development inclusive and collaborative work environment requirements english level b2 or higher excellent communication skills positive and solution-oriented attitude commitment to customer satisfaction location: barranquilla (on-site) seniority level seniority level entry level employment type employment type full-time job function job function other industries outsourcing and offshoring consulting referrals increase your chances of interviewing at soft-g.net by 2x sign in to set job alerts for “bilingual customer service representative” roles. customer service and technical support agent customer service and technical support agent call center customer service representative customer success representative - remote work | ref#169188 we’re unlocking community knowledge in a new way. experts add insights directly into each article, started with the help of ai. #j-18808-ljbffr...
Reports to : director of product development we are looking for a highly skilled ai agent engineer to develop autonomous ai agents that interact, reason, and adapt to dynamic environments. you will design intelligent systems that utilize machine learning models, natural language processing (nlp), and reinforcement learning techniques to create agents capable of reasoning, learning, and decision-making in real-time. responsibilities: agent design: develop architectures for autonomous ai agents, utilizing techniques like reinforcement learning (rl), multi-agent systems (mas), and decision-making frameworks (e.g., markov decision processes). nlp & dialogue systems: build conversational ai agents using state-of-the-art nlp techniques (e.g., transformers, bert, gpt-4, t5) and frameworks like spacy or rasa. ml model integration: train, fine-tune, and optimize deep learning models (using tensorflow, pytorch, or keras) for various agent tasks like perception, planning, and execution. autonomous learning: implement systems for continuous learning and adaptation using reinforcement learning (rl), supervised, and unsupervised learning methods. ai ethics: incorporate fairness, interpretability, and transparency into ai agents, ensuring compliance with ethical ai principles. agent integration: design and implement systems to integrate ai agents into existing products, ensuring performance and reliability under production loads. evaluation: set up testing and evaluation pipelines for measuring agent performance (accuracy, task completion rate, response time) and improvement. technical s...
1886509114 join our dynamic team as a trilingual quality auditor, where you will play a key role performing quality checks by reviewing customer service contacts and providing detailed feedback to enhance agent performance, driving continuous improvement to business. we are looking for candidates who have a passion to conduct quality reviews and audits, commitment to continuous improvement, and proficiency in handling contacts, as well as strong knowledge of customer service processes and tools working as part of the global quality assurance team you will demonstrate a desire and passion to drive service standards. you will communicate with customer service teams to enable coaching, development, and motivate others to achieve an outstanding level of customer service in line with global service standards. this includes identifying development areas to support your progression and that of advisors in their day-to-day responsibilities. the ideal candidate will currently be operating at team leader level or above or have previous experience with quality assurance. this is a unique opportunity for you to be part of a newly emerging team experiencing high growth. preferred skills, qualifications and experience: - advanced level of portuguese (c1). - upper-intermediate level of english (b2). - outstanding customer service skills with a passion for delivering excellence. - strong knowledge of customer service policies, procedures, and best practices. - exceptional attention to detail, ensuring accuracy and quality in all tasks. - excellent organisational, prioritisation,...
Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. impact on our ecosystem: support operations and achieve continuous improvement through timely actions, taking responsibility for managing and solving cases affecting rappi delivery partners (rappitenderos). as part of rappi, you will be responsible for: reporting rain conditions to the mexico team assigning manual orders when required ensuring delivery of bags and jackets to rts inventory management of supplies (bags and jackets for rts) validating rt profiles updating rt data (phone number, address, etc.) as needed assigning dispersion cards receiving and recording rt returns reporting app inconsistencies reported by rts requirements to join this neon universe: proactive, dynamic person with excellent communication and interpersonal skills experience in customer service technical background in logistics or administrative areas intermediate proficiency in microsoft office on-site work with rotating shifts schedules: monday to saturday, 8:00 am to 5:00 pm sundays and holidays,...
**about cloud9**: **cloud9 delivers a comprehensive tech enabled solution specifically designed for real estate property managers aiming to enhance their short-term rental (str) operations, while maintaining lease retention. our expertise lies in addressing the distinct challenges of managing larger apartments and high-floor units, which often face higher vacancy rates due to niche market demands. through our proprietary screening process, we adeptly match these premium properties with the elite segment of str clientele, unlocking a two-way value proposition. these properties, which typically wouldn't be accessible to this market, find new life with cloud9. this strategic pairing not only boosts occupancy but also significantly improves the property's overall financial health. **job overview**: **as a guest services agent, you will be responsible for interacting with guests in an assertive and proactive manner. this includes ensuring timely responses to all inquiries and verifying guests through our screening process. additionally, you will be responsible for communicating updates regarding guest reservations to the relevant teams. your role will involve not only effective communication with guests but also coordination with internal teams to ensure proper service delivery. **key responsibilities**: - **guest interaction**:engage with guests in an assertive and proactive manner to ensure a positive experience. provide timely and helpful responses to guest inquiries through various communication channels. - **guest interaction by call**:contact through phone guests to...
Colombia remote why valtech? we’re advisors, visionaries, creatives and techies. we embrace all things digital. we collaborate with each other. we have fun. we love our clients. we’re looking ahead. we are global. at valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: as a marketing automation developer specialist , you will be the subject matter expert in the configuration and development of salesforce marketing cloud products, working closely with marketing automation leads and/or consultants. your core focus will be to: apply advanced development and configuration using salesforce marketing cloud products. provide technical consulting for both client and internal projects. create key technical solution designs and documentation. ensure solutions follow best practices and meet expected standards in performance, security, scalability, and maintainability. role responsibilities act as the main technical reference for solution design, configuration, development, and deployment. create dynamic and personalized marketing assets such as emails, landing pages, web templates, forms, and custom preference pages. configure and develop in: marketing cloud engagement, personalization, customer data platform, account engagement, and marketing cloud intelligence . implement integrations via ftp, apis (soap and rest), mc connect, and sdks (mobilepush, content builder)...
Resumen commercial line focused on selling services to users of a transportation platform. responsible for phone outbound, the agent will carry out the registration process and guide the user through their first use of the platform, associating them as income generators. responsabilidades 42 hours per week, weekends off base salary of 2,700,000 performance bonuses career advancement plan immediate hiring with a permanent contract site: av.26 centro empresarial connecta, bogotá career development programs volunteering program requisitos agents with at least 6 months of experience, preferably 1 year in sales through calls or experience in selling intangible products, with commercial skills and proficiency in office tools. an advanced english (90%) and spanish speaker #j-18808-ljbffr...
**title: specialist ofr (**freight forwarding**)** **location: gsc bog** the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. **key responsibilities**: - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end customer **skills / requirements**: - professionals in industrial engineering, international business, or related fields - minimum of 1 year in freight forwarding - excellent verbal ...
Bilingual toursim agent *medellin onsite* - performance bonuses up to 1'100.000 - base salary 2'700.000. after 5 months, the base salary increase up to 3'000.000. - paid training - long term contract - 2 days off - great work environment! apply now! whatsapp 3197372290 tipo de puesto: tiempo completo sueldo: $2.700.000 - $3.000.000 al mes pregunta(s) de postulación: - ¿tiene experiência en call center minimo 6 meses en una misma empresa ? idioma: - inglés (obligatorio)...
Title: specialist ofr ( freight forwarding ) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities : · respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) · ocean operational knowledge covering shipment creation, track and trace and delivery at destination. · enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands · effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer · meet all commitments to the customers in terms of follow-up/ongoing communication · follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer · exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer · accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales · record any customer complaints; solves customer complaints or assigns tasks to other functions · well versed with freight forwarding terms specially incoterms and ways to connect ...
**about us** **sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future.** **job summary** **sitel is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates.** **we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience.** **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. -...
1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. sauce is a premier restaurant technology platform that helps businesses grow with our commission-free delivery & pickup structure and proprietary delivery optimization technology. we are serving a 105 billion dollar us local restaurant business. headquartered in nyc and tel-aviv, sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. the sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. tier 2 support team members are responsible for handling technical escalations and more advanced inquiries that are beyond the skills or knowledge of the first level customer service representatives (tier-1 customer care). team is dealing with events that could not be solved by other teams and require more in-depth advanced technical help. you will report directly to the tier-2 team lead! during your shift, you will be responsible for these main activities: handling incoming tier-2 escalations (usually coming through slack channel) and providing solution when possiblemonitoring our system’s health to provide fast response in case of any failureproviding assistance to other sauce employees such as our customer success and sales teams. escalating issues to r&d when required after collecting all th...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the bilingual agent role at groupcos groupcos bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants join to apply for the bilingual agent role at groupcos get ai-powered advice on this job and more exclusive features. join our team – customer care representative (c1 english level) location : caracol radio building, carrera 7ma with 67th street, bogotá contract type: open-ended contract are you ready to level up your career with a company that invests in you from day one? we’re hiring customer care representatives with excellent english (c1) skills to be the voice of our global clients. if you're enthusiastic, customer-focused, and looking for professional growth, we want to meet you what we offer training : 1 full training day + 1 onboarding day – and you’re ready to shine! schedule : monday to friday, 11:00 a.m. – 8:00 p.m. (42 hours/week) salary : $2,850,000 cop base + commissions up to $280,000 cop bonuses : permanence bonuses for sticking with us! awesome perks spotify or netflix subscription – your choice access to laika, your digital shopping app for your pets' needs growth opportunities: be part of a team that promotes from within vibrant workplace: modern office in the heart of bogotá who you are you speak and write in english at a c1 level you have at least a middle school diploma ️you're a problem-solver with a positive attitude and team spirit️ you're ready to commit to a full-time, stable posit...
We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...
Estamos contratando! representante de atención al cliente ubicación: cra. 51b #80-58, piso 21, edificio smart office center, barranquilla (100% presencial) salario: competitivo + incentivos en dolares horario: semana 1: lunes a viernes de 10:00 am a ...
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