Overview how you’ll make an impact we are looking for an account manager to join our client services team from latam, located in colombia, reporting to the director of account management, latam. as an account manager at epsilon, you will be responsib...
We're looking for passionate sales professionals to join our team as an account manager! if you're driven by building relationships and exceeding targets, this could be your dream job. about the role: as an account manager, you'll be the main point o...
Accounts receivable lead location co-bogotá posted date 2 weeks ago(12/28/2023 1:49 pm) job id 2023-3039 # positions 1 category fao job summary as an accounts receivable lead, you will play a critical role in managing the accounts receivable function for our clients. you will oversee a team of accounts receivable specialists and ensure the accurate and timely processing of invoices, collections, and client payment reconciliations. the ideal candidate will possess strong leadership skills, excellent attention to detail, and a deep understanding of accounts receivable processes in an outsourcing environment. responsibilities service delivery management lead the accounts receivable function for our clients, overseeing the end-to-end process including invoice generation, payment application, collections, and client account reconciliation. collaborate with the client team to generate accurate and timely client invoices based on agreedupon terms, contract milestones, or project deliverables. validate billing details, including rates, quantities, and expenses. coordinate with clients to resolve any billing discrepancies and maintain comprehensive documentation. develop and implement effective collection strategies to minimize outstanding receivables and optimize cash flow. monitor client accounts, proactively communicate with clients regarding overdue payments, and escalate issues as necessary. apply client payments accurately and efficiently, reconciling any discrepancies and ensuring proper allocation. serve as the primary point of contact for escalated issues, inquiries, and co...
Job description and responsibilities technical solutions consultant, is a vital role within our company, acting as the main technical liaison for cybersource’s clients, whether merchants, acquirers, or payment facilitators. cybersource is part of visa acceptance solutions, and you as technical solutions consultant, will be responsible for owning the technical aspects of the service implementation and on the assistance to clients in production, ensuring optimal functioning. the technical solutions consultant is also responsible for fostering the client relationship working alongside the designated account manager to continuously develop and strengthen the relationship with their designated accounts. should a client encounter any cybersource related concerns, the technical solutions consultant would address the issue, or help drive the incident to a resolution. responsibilities serve as the primary technical point of contact for assigned clients, maintaining strong relationships, and ensuring client satisfaction. partner with sales to build relationships with technical and business contacts across the account portfolio. conduct regular business performance review of live merchants and partners. proactively monitor client accounts, identifying any technical issues or challenges, and working closely with all stakeholders to resolve them in a timely manner. manage and troubleshoot escalated technical problems, interfacing with product development, product management and operations teams. provide technical training and support to clients, helping them maximize the value of the co...
Job description this is a remote position. schedule: total hours: 40 hours per week or 8 hours per day monday - friday 7:00 am - 4:00 pm san diego, california time (or 10:00 pm - 7:00 am manila time) with 1 hour unpaid break in between client location or time zone: san diego, california, usa - pdt company/client overview: the client offers skincare treatment and products. responsibilities: operate as the lead point of contact fully responsible for opening, growing and retaining accounts grow our business by integrating new clients and developing existing client relationships responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis building and maintaining strong, long-lasting relationships with existing customers ensure the timely and successful delivery of our solutions according to customer needs and objectives answer client queries and identify new business opportunities among existing customers keep internal crm up-to-date and record various interactions to follow up with existing customers properly collaborate with educators, customer service, marketing, and others to identify opportunities assist with challenging client requests or issue escalations as needed forecast and track key account metrics all other duties as assigned. requirements bachelor’s degree in business administration, marketing, or a related field. proven experience as an account manager or similar leadership role. proficient in crm software and sales management tools. excellent communication...
Coordinador de workforce trabaja en emtelco salario: $4,5 a $5,5 millones cop somos una compañía experta en gestionar el relacionamiento de las empresas con sus clientes a través de diferentes medios de contacto: telefónicos, virtuales y presenciales. nuestra experiencia como aliados de relacionamiento de diferentes compañías, optimiza los procesos operativos, asegurando la mejor planificación del talento humano y el control eficiente de los recursos. descripción general ¿te apasiona el liderazgo de grupos y quieres trabajar en un equipo de profesionales altamente cualificados? Únete a nuestra organización como coordinador de workforce y lleva tu carrera al siguiente nivel en un ambiente dinámico y colaborativo. responsabilidades: coordinar actividades del área de capacidad operativa. garantizar la óptima planificación del talento humano. controlar en tiempo real las horas planificadas y resultados operativos. asegurar cumplimiento de políticas de turno y objetivos económicos. actualizar informes y administrar herramientas según procesos liderados. requerimientos: profesional en administración, matemáticas, finanzas, ingeniería o estadística. mínimo 3 años de experiencia en workforce manager en contact center, con conocimiento en gestión en tiempo real, planificación y dimensionamiento de recursos, y control de indicadores asociados. residencia en medellín o municipios cercanos. ofrecemos: salario mensual competitivo: $4,579,677 variable mensual por cumplimiento de indicadores: $411,384 prestaciones sociales. horario: lunes a jueves de 7:30 a.m. a 6:00 p.m. y viernes de...
Job title: account executive location: remote (cst time zone) salary range: up to 2000 usd work schedule: monday - friday, 8:00 am to 5:00 pm (cst) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: we are a recruiting firm that provides services to independent fedex contractors all over the us. there are 6,000 contractors in 48 states total. the person will be cold calling them to inquire about how the contractors are handling recruiting and if they have a need for our services or support. position overview: we are seeking a proactive and customer-focused account executive to manage client relationships and ensure the successful delivery of our recruitment services. the ideal candidate will have strong communication skills, experience in client management, and the ability to address client concerns with a focus on resolving issues promptly. key responsibilities: - client relationship management: serve as the primary point of contact for clients, addressing their needs, concerns, and inquiries in a timely and professional manner. - issue resolution: proactively resolve any client issues related to recruitment services, driver p...
Job title: hr & payroll specialist location: remote (est time zone) salary range: up to 2000 usd work schedule: monday - friday, 7:00 am to 3:00 pm (est) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a growing company in the healthcare and administrative services space, seeking an hr & payroll specialist to foster a positive work environment, manage payroll processes, and support employee relations. position overview: this role is ideal for a detail-oriented hr professional with experience in employee relations and payroll administration. you will serve as a key contact for employees, ensuring smooth hr operations, compliance with company policies, and accurate payroll processing. key responsibilities: - foster a positive and safe work environment through effective employee relations. - act as the primary point of contact for new clinical and administrative hires, assisting with onboarding and contract management. - handle employee concerns, conflict resolution, and disciplinary actions. - manage performance reviews and employee development processes. - implement and maintain company policies and complian...
Job title: marketing operations analyst location: remote (est time zone) salary range: up to 1600 usd work schedule: monday - friday, 9:00 am to 6:00 pm (est) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a real estate investment and development company focused on land acquisition and subdivision opportunities. the team values data-driven decision-making, precision in execution, and proactive problem-solving to support efficient and profitable land transactions. position overview: the marketing operations analyst plays a critical role in ensuring the success of land acquisition and sales operations by managing, optimizing, and executing marketing data acquisition, organization, and processing tasks. this role is highly analytical, requiring meticulous attention to detail, strong data management skills, and the ability to conduct research on subdivision regulations. key responsibilities: market research & selection: - identify high-potential counties for land acquisition and subdivision opportunities. - research and compile subdivision regulations for targeted counties. - track sell-through rates in differ...
Job title: sales & operations data analyst location: remote (pst time zone) salary range: up to 2200 usd work schedule: monday - friday, 7:00 am to 4:00 pm (pst) note: independent contractor position company overview: sagan is an exclusive membership community for top executives, founders, and ceos seeking to hire and maximize the impact of international talent. we bridge the gap between global talent and us-based businesses, connecting candidates from vibrant regions like latin america, the philippines, india, pakistan, bangladesh, and africa with leading american companies. discover a world of career possibilities with sagan. about the company: sagan represents a company specializing in operations and lead generation for land investors. they provide a done-for-you system that streamlines data acquisition, lead qualification, crm management, and scaling systems to help investors focus on negotiating deals and generating profits. position overview: the sales & operations data analyst will track key business metrics, optimize lead funnels, and implement automation to improve efficiency. this role is ideal for a data-driven problem solver with strong skills in dashboard building, workflow automation, and business insights. key responsibilities: - build and maintain sales and operational kpi dashboards. - automate workflows using zapier and optimize crm processes. - identify inefficiencies in lead conversion and sales performance. - measure and analyze cost per lead, time-to-contact, and other key metrics. - actively collaborate in slack during business hours. q...
Location: remote (berlin and surrounding areas)company: autoonline about us: solera is a global leader in data andsoftware services that strives to transform every touchpoint of thevehicle lifecycle into a connected digital experience. in addition,we provide products and services to protect life’s other mostimportant assets: our homes and digital identities. today, soleraprocesses over 300 million digital transactions annually forapproximately 235,000 partners and customers in more than 90countries. our 6,500 team members foster an uncommon, innovativeculture and are dedicated to successfully bringing the future tobear today through cognitive answers, insights, algorithms andautomation. for more information, please visit solera.com.autoonline is a leading platform in the automotive industry,specializing in providing innovative solutions for vehiclepurchasing and salvaging. our mission is to deliver exceptionalservice and support to our customers while driving efficiency andexcellence in all our processes. job description: we are seeking amotivated and customer-centric service employee to join our teamand support the salvage direct contact process. this role isessential in ensuring that our clients receive the highest level ofservice as they navigate the complexities of salvaged vehicletransactions. the ideal candidate will be based in berlin or thesurrounding areas and will possess a strong drive for excellence,adaptability, and a passion for customer service. keyresponsibilities: 1. act as the primary point of contact for carowners engaging in the salvage direct contac...
We are seeking a detail-oriented and experienced accounting manager to join our dynamic finance team. thisindividual will be responsible for overseeing the day-to-dayaccounting operations, leading a team of two staff accountants, andmanaging the development and implementation of accounting policiesand internal controls. this role will play a key part in preparingthe company for a successful transition to a public entity,including the preparation of financial statements and ensuringcompliance with nasdaq and sec regulations. key responsibilities:1. directly manage and mentor a team of two staff accountants,ensuring smooth daily operations, professional development, andeffective performance. 2. provide guidance, training, anddevelopment opportunities for the team to promote growth andefficiency. 3. oversee the preparation of monthly, quarterly, andannual financial statements, ensuring accuracy, completeness, andcompliance with u.s. gaap. 4. review journal entries,reconciliations, and other financial transactions to ensure properaccounting and reporting. 5. monitor and manage the company's cashflow, accounts receivable, accounts payable, and general ledger. policy & internal controls development: 1. develop, implement,and enforce accounting policies and procedures to ensure theintegrity of financial data, operational efficiency, and compliancewith regulations. 2. design and establish internal controls thatmitigate financial risks and improve operational accuracy. 3. review and update internal control processes regularly to remaincompliant with industry standards and regul...
Job summary the care center analyst will provideprofessional business and customer service support, bothindividually and as part of a project team, with a focus onassisting auxis managed services and customer service clients toensure high levels of customer satisfaction and productivity. thisrole will provide direct support for all inbound calls, emails,chats, text messages, etc., answering product and service-relatedquestions and providing the necessary support to resolve theirsituation. responsibilities - deliver first contact resolution. -professionally handle high volume inbound calls in a timely manner. - follow specific communication guidelines and escalation protocolwhile handling calls by topic. - identify customer and worksiteemployee needs, clarify information as needed, research everyissue, and provide solutions and/or alternatives for resolution. -seize opportunities to gently educate clients and worksiteemployees on client’s offerings and online employee portalfunctionality. - build positive and professional relationships, andfurther impress customers by going the extra mile. - must be ableto communicate conversations through note taking and shorthand. -maintain required documentation for client and worksite employeecalls within applicable systems. - provide executive leadershipadministrative support as needed. - meet all agent kpi’s includingcall efficiency, quality, quantity and nps customer satisfactionscores. - treat people with respect under all circumstances,instill trust in others, and uphold the values of the organization. - listen carefully to ...
Come work at the forefront of science - and help thebrands you grew up with grow and evolve into the next generation. job description - senior financial analyst - t&d; - complianceand process (2507032525w) who we are at kenvue, we realize theextraordinary power of everyday care. built on over a century ofheritage and rooted in science, we’re the house of iconic brands -including neutrogena, aveeno, tylenol, listerine, johnson’s andband-aid that you already know and love. science is our passion;care is our talent. our global team is made by 22,000 diverse andbrilliant people, passionate about insights, innovation andcommitted to deliver the best products to our customers. withexpertise and empathy, being a kenvuer means to have the power toimpact life of millions of people every day. we put people first,care fiercely, earn trust with science and solve with courage – andhave brilliant opportunities waiting for you! join us in shapingour future–and yours. what you will do the senior financial analyst - t&d; finance - compliance and process will play a key role inensuring financial integrity, compliance, and process optimizationwithin the t&d; finance organization. this individual willsupport financial controls, audits, and process improvementinitiatives while collaborating with cross-functional teams,including controllership, strategy & operations, and externalauditors. this role requires strong analytical skills, attention todetail, and the ability to navigate complex financial processes. the ideal candidate is a proactive problem-solver with a solidunderstanding of...
We at yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. about the unit yara aims to be the crop nutrition company of the future, leading the development of sustainable agriculture and digital tools to help solve global agricultural challenges. we have a worldwide presence in over 65 countries with around 17,000 employees. drawing on more than a century of experience in crop nutrition, yara established the digital innovation division to explore how technology can improve farmer´s lives and productivity. responsibilities - responsible to execute procurement strategy in terms of requirements of goods and services. - ensure compliance regarding to quality, quantity and deadlines for goods and services. - managing purchasing activities and service levels for goods and services. - follow up performance of suppliers to develop opportunities of improvements and follow up action plans. - develop projects to improve and innovate in supply chain of goods and services. - following yara procurement directive and the global operating - compliances of the authorization matrix - comply with yara idd and anti-corruption practices. - negotiation and relationship management with suppliers. - ensure effective deliveries on time through working with internal customers and suppliers. - research of suppliers information in order to comply with the due diligence process as defined by yara. provide the yara conduct code and hesq manual through tender p...
Coordinador de workforce trabaja en emtelco salario: $4,5 a $5,5 millones cop somos una compañía experta en gestionar el relacionamiento de las empresas con sus clientes a través de diferentes medios de contacto: telefónicos, virtuales y presenciales. nuestra experiencia como aliados de relacionamiento de diferentes compañías, optimiza los procesos operativos, asegurando la mejor planificación del talento humano y el control eficiente de los recursos. descripción general ¿te apasiona el liderazgo de grupos y quieres trabajar en un equipo de profesionales altamente cualificados? Únete a nuestra organización como coordinador de workforce y lleva tu carrera al siguiente nivel en un ambiente dinámico y colaborativo. responsabilidades: 1. coordinar actividades del área de capacidad operativa. 2. garantizar la óptima planificación del talento humano. 3. controlar en tiempo real las horas planificadas y resultados operativos. 4. asegurar cumplimiento de políticas de turno y objetivos económicos. 5. actualizar informes y administrar herramientas según procesos liderados. requerimientos: 1. profesional en administración, matemáticas, finanzas, ingeniería o estadística. 2. mínimo 3 años de experiencia en workforce manager en contact center, con conocimiento en gestión en tiempo real, planificación y dimensionamiento de recursos, y control de indicadores asociados. 3. residencia en medellín o municipios cercanos. ofrecemos: 1. salario mensual competitivo: $4,579,677 2. variable mensual por cumplimiento de indicadores: $411,384 3. prestaciones sociales. 4. horario: lune...
Coordinador de workforce trabaja en emtelco salario:$4,5 a $5,5 millones cop somos una compañía experta en gestionar elrelacionamiento de las empresas con sus clientes a través dediferentes medios de contacto: telefónicos, virtuales ypresenciales. nuestra experiencia como aliados de relacionamientode diferentes compañías, optimiza los procesos operativos,asegurando la mejor planificación del talento humano y el controleficiente de los recursos. descripción general ¿te apasiona elliderazgo de grupos y quieres trabajar en un equipo deprofesionales altamente cualificados? Únete a nuestra organizacióncomo coordinador de workforce y lleva tu carrera al siguiente nivelen un ambiente dinámico y colaborativo. responsabilidades: 1. coordinar actividades del área de capacidad operativa. 2. garantizar la óptima planificación del talento humano. 3. controlaren tiempo real las horas planificadas y resultados operativos. 4. asegurar cumplimiento de políticas de turno y objetivos económicos.5. actualizar informes y administrar herramientas según procesosliderados. requerimientos: 1. profesional en administración,matemáticas, finanzas, ingeniería o estadística. 2. mínimo 3 añosde experiencia en workforce manager en contact center, conconocimiento en gestión en tiempo real, planificación ydimensionamiento de recursos, y control de indicadores asociados.3. residencia en medellín o municipios cercanos. ofrecemos: 1. salario mensual competitivo: $4,579,677 2. variable mensual porcumplimiento de indicadores: $411,384 3. prestaciones sociales. 4. horario: lunes a jueves de 7:30 a.m. a 6:00...
Description kenvue, part of the johnson & johnson family of companies (kenvue), is currently recruiting for: r2p market analyst latam (bpo management) this role will be part of the enterprise business solutions (ebs) in the procurement pillar. the ebs organization provides best-in-class, cost-effective financial, compliance, procurement, and enablement solutions to our operating companies around the world. this position reports into r2p manager - latam and is based in bogota, colombia. who we are at kenvue, part of the johnson & johnson family of companies, we believe there is extraordinary power in everyday care. built on over a century of heritage and propelled forward by science, our iconic brands—including neutrogena, aveeno, tylenol, listerine, johnson’s and band-aid —are category leaders trusted by millions of consumers who use our products to improve their daily lives. our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes. what will you do the r2p market analysts are the country’s main point of contact for end to end accounts payable process in all latam companies. they are the face of gs procurement – accounts payable per each of the country, managing complex cases and operational issues not limited to accounts payable, partners with bpo partners, invoice reporting, audit and payments to drive daily operations – volumes and quality, and accountable for smooth month end close. mas also lead governance discussions with the f...
¿quieres liderar con propósito y formar parte del mejor talento global? ¡esta es tu oportunidad! en [bpo global services] , somos una comunidad inclusiva y diversa de talentos globales que construimos lazos auténticos en cada interacción. actualmente estamos buscando un/a team leader bilingüe con pasión por el liderazgo y la excelencia operativa, para unirse a nuestro equipo y llevar nuestros resultados al siguiente nivel. ¿qué harás en este rol? serás responsable de planear, organizar y dirigir las campañas asignadas, asegurando el cumplimiento de los objetivos operativos, de calidad y satisfacción del cliente. entre tus funciones estarán: liderar equipos de asesores, guiándolos al cumplimiento de indicadores clave (kpi's) de desempeño, calidad y servicio. garantizar el correcto rendimiento de los agentes, alineado con los niveles de servicio acordados con el cliente. diseñar estrategias que optimicen la productividad del equipo y el margen operativo. elaborar informes de gestión y resultados periódicos para clientes internos y externos. brindar retroalimentación efectiva sobre procesos y oportunidades de mejora. organizar la malla de turnos del equipo de agentes. apoyar la operación durante contingencias y resolver incidencias. asumir otras responsabilidades propias del rol asignadas por la jefatura directa. requisitos: formación como tecnólogo/a en administración, ingeniería, recursos humanos, finanzas o áreas afines. mínimo 6 meses de experiencia liderando equipos en call center o contact center . conocimiento en herramientas ofimáticas (excel, word, etc.). habilidades ...
Coordinador de workforce trabaja en emtelco salario: $4,5 a $5,5 millones cop somos una compañía experta en gestionar el relacionamiento de las empresas con sus clientes a través de diferentes medios de contacto: telefónicos, virtuales y presenciales. nuestra experiencia como aliados de relacionamiento de diferentes compañías, optimiza los procesos operativos, asegurando la mejor planificación del talento humano y el control eficiente de los recursos. descripción general ¿te apasiona el liderazgo de grupos y quieres trabajar en un equipo de profesionales altamente cualificados? Únete a nuestra organización como coordinador de workforce y lleva tu carrera al siguiente nivel en un ambiente dinámico y colaborativo. responsabilidades: coordinar actividades del área de capacidad operativa. garantizar la óptima planificación del talento humano. controlar en tiempo real las horas planificadas y resultados operativos. asegurar cumplimiento de políticas de turno y objetivos económicos. actualizar informes y administrar herramientas según procesos liderados. requerimientos: profesional en administración, matemáticas, finanzas, ingeniería o estadística. mínimo 3 años de experiencia en workforce manager en contact center, con conocimiento en gestión en tiempo real, planificación y dimensionamiento de recursos, y control de indicadores asociados. residencia en medellín o municipios cercanos. ofrecemos: salario mensual competitivo: $4,579,677 variable mensual por cumplimiento de indicadores: $411,384 prestaciones sociales. horario: lunes a jueves de 7:30 a.m. a 6:00 p.m. y viernes de 7:0...
¡Únete a domina como backoffice! en domina entrega total s.a.s , una empresa colombiana con más de 35 años de experiencia , ofrecemos servicios de logística, bpo y soluciones digitales para compañías grandes y medianas (b2b). contamos con cobertura nacional en 26 departamentos y seguimos en crecimiento. ¡queremos que hagas parte de nuestro equipo! ¿cuáles serán tus responsabilidades? realizar la actualización y entrega de informes de seguimiento diario, incluyendo todo lo relacionado con las ventas del servicio, asegurando precisión y oportunidad en la información reportada. identificar tendencias en las incidencias para proponer mejoras, detectando problemas, fallos o inconvenientes reportados, errores recurrentes y quejas de clientes, con el fin de optimizar procesos y garantizar una mejor experiencia en el servicio. llevar a cabo el seguimiento a la calidad de las ventas registradas, asegurando que correspondan a los servicios ofrecidos, garantizando la satisfacción del cliente. efectuar la confirmación de ventas y gestionar el seguimiento de las entregas, asegurando el cumplimiento de las fechas de entrega acordadas con los clientes. asegurar la correcta ejecución de procesos internos, de acuerdo con las políticas establecidas. gestionar la legalización de ventas realizadas, asegurando el cumplimiento de acuerdos y lineamientos. validar y procesar documentación clave, incluyendo contratos, devoluciones y otros documentos relacionados con los clientes. ¿qué necesitas para aplicar? estudios : técnico o tecnólogo en administración, contabilidad, sistemas de info...
Descripción empresa: somos el primer contact center y bpo de colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. misión del cargo: administrar procesos de generación y presentación de información operativa referente al desempeño, evolución y control de las campañas. funciones del cargo: generar informes estadísticos referentes al comportamiento de la operación. generar y administrar archivos históricos de estadísticas con el objetivo de realizar reportes comparativos y conocer el desempeño de las diferentes operaciones a través del tiempo. revisar continuamente el correcto funcionamiento de los procesos involucrados dentro de su gestión. garantizar la integridad en los datos a suministrar desde el área de estadística entregando información precisa y representativa. generar alarmas ante situaciones atípicas que puedan determinarse a partir de la construcción y análisis de diversos tipos de info...
Please note that we will never request payment or bank account information at any stage of the recruitment process. as we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. please protect your personal information during any recruitment process. while monks may contact potential candidates via linkedin, all applications must be submitted through our official website (monks.com/careers). role overview: as a procurement analyst, you will manage and optimize international procurement processes, working on high-impact projects while applying best practices across all purchasing activities to support team goals. responsibilities: manage international procurement operations and processes. analyze purchasing strategies to maximize cost savings and efficiency. collaborate with cross-functional teams to streamline workflows. oversee vendor relationships and negotiations with a focus on quality and value. ensure compliance with company policies and international regulations. provide insights and promote best practices for optimizing procurement strategies. perform other duties as assigned. qualifications & skills: 3+ years of relevant work experience in procurement, focusing on international purchasing. proficiency in procurement systems; experience with netsuite is a plus. strong hands-on approach with a focus on problem-solving and process improvement. fully bilingual in spanish and english (written and spoken). exceptional negotiation and communication skills. ability to work ind...
Somos la empresa de contact center de mayor reconocimiento, crecimiento y calidad de la ciudad, si buscas crecer profesionalmente y crecer imparablemente esta es tu oportunidad. sí cuentas con experiencia previa en el sector de contact center, experiencia en manejo de discadores predictivos y progresivos. deseable análisis de bbdd e indicadores de contactabilidad y calidad de registros. esta oportunidad es para ti. buscamos un analista de planificación senior requisitos: experiencia: mínimo 1 año en cargos como (data marshall, técnico de conducción, gtr, wfm, force o cargos similares) tecnico o tecnologo, en carrera profesionales relacionadas con (administración de sistemas informáticos, ingeniero de sistemas y carreras relacionadas) excel avanzado experiencia previa de mínimo un año en dimensionamiento. algunas funciones: reportar diariamente kpi´s y sla´s así como niveles de servicio tanto por intervalos como al cierre conocer, evaluar y controlar los indicadores de niveles de servicio consolidar datos procesados en informes de gestión para su posterior reporte. beneficios: salario: 2.029.890 + aux de trasnporte + variable mensual por cumplineito de indicadores. contrato a término indefinido, directo por la empresa. estabilidad y desarrollo profesional....
Our company join our team at gps trackit as an accounts receivable specialist. we are seeking a proactive, results-oriented professional to optimize our financial processes. your responsibilities will include organizing and streamlining accounting systems, monitoring payments and expenditures, preparing invoices and receivable statements, addressing client inquiries, and handling basic recordkeeping. additionally, you'll have the opportunity to collaborate with the management team during busy periods. duties and responsibilities: - prepare and present reports on collection activities and progress, identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. - locate debtors and contact them via phone or mail to address their overdue payments and determine the reason for the outstanding debt. - communicate with the sales department to maintain accurate and updated information on client accounts and payments. - contact customers to inform them of delinquency, encourage on-time payments, and set up payment plans that can facilitate good credit. - process customer payments, account adjustments, and customer refunds where appropriate. - review records for accuracy and handle disputes to ensure that account information is entered and maintained appropriately. - identify outstanding account receivables and investigate historical data for debts and bills. - take action to encourage timely payment. - process payments and refunds. - resolve customer credit issues. - update account status records. requirements: - no prior ex...
Somos especialistas en soluciones integrales en los ámbitos de la atención al cliente, ventas y recuperación de deuda y recobro. diseñamos nuestras soluciones para asegurar que nuestros clientes alcancen sus objetivos de negocio, ofreciendo una excelente experiencia a sus clientes. es por esto que buscamos los mejores talentos para alcanzar nuestra apuesta constante por la excelencia operativa, actualmente nos encontramos en búsqueda de un gerente de unidad de negocio con experiencia en diferentes verticales y liderazgo de equipos de trabajo, será el encargado de liderar diferentes cuentas o servicios para lograr altas eficiencias operativas, presupuéstales y comerciales. -requisitos: -mínimo 5 años de experiencia en el sector de contact center y al menos 3 años gerenciando, dirigiendo y liderando cuentas de diferentes verticales. -formación de pregrado, deseable posgrado. -capacidad de liderazgo. -habilidad de relacionamiento comercial y estratégico. -dominio de kpis propios del sector. beneficios: -crecimiento constante -reconocimiento estratégico y empoderamiento dentro de la compañía. -contrato a término indefinido. -salario de 7.5 millones + variable por cumplimiento de indicadores....
Somos especialistas en soluciones integrales en los ámbitos de la atención al cliente, ventas y recuperación de deuda y recobro. diseñamos nuestras soluciones para asegurar que nuestros clientes alcancen sus objetivos de negocio, ofreciendo una excelente experiencia a sus clientes. es por esto que buscamos los mejores talentos para alcanzar nuestra apuesta constante por la excelencia operativa, actualmente nos encontramos en búsqueda de un gerente de unidad de negocio con experiencia en diferentes verticales y liderazgo de equipos de trabajo, será el encargado de liderar diferentes cuentas o servicios para lograr altas eficiencias operativas, presupuéstales y comerciales. -requisitos: -mínimo 5 años de experiencia en el sector de contact center y al menos 3 años gerenciando, dirigiendo y liderando cuentas de diferentes verticales. -formación de pregrado, deseable posgrado. -capacidad de liderazgo. -habilidad de relacionamiento comercial y estratégico. -dominio de kpis propios del sector. beneficios: -crecimiento constante -reconocimiento estratégico y empoderamiento dentro de la compañía. -contrato a término indefinido. -salario de 7.5 millones + variable por cumplimiento de indicadores....
Lead financial strategy for growth with the experts in business transformation hatcher cfo solutions is a powerhouse in financial services, known for guiding businesses through transformative growth. from strategic planning to process optimization, t...
Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent cl...
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