On behalf of tipalti, sd solutions is looking for a talented junior accountant to step onto a fintech unicorn rocketship! as a junior accountant at tipalti, you will play a crucial role in maintaining accurate financial records and supporting various...
On behalf of tipalti, sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes w...
On behalf of tipalti , sd solutions is looking for a motivated and eager-to-learn junior web developer (wordpress) to join our growing web development team. this role is ideal for someone with a foundational understanding of web development who is eager to grow in a full-stack environment and contribute to a global marketing platform powered by wordpress multisite. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. in this role, you'll report directly to the senior manager, web development, and work alongside experienced developers in frontend, backend, and webops disciplines. you'll gain hands-on experience with development workflows, deployment processes, modern technologies, and collaborative cross-functional projects. we're looking for someone enthusiastic about learning and committed to continuous improvement. if you're excited about problem-solving, learning new skills, and working in a fast-paced, collaborative environment, this role is a great stepping stone to advance your career in web development. responsibilities : assist in developing and maintaining features across our wordpress multisite network. contribute to both frontend and backend development tasks with growing independence. learn and follow our established development workflow, including version control, code reviews, and staging practices. collaborate with developers, marketers, and designers to implement site improvements and functionality updates. troubleshoot and resolve technical issues across various browsers and device...
Customer success manager, scaled accounts we are looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with offices in tel aviv, plano, toronto, vancouver, london, amsterdam and tbilisi. in this role, you will be responsible for: own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells scale high-growth accounts to higher-touch models identify customer business changes (acquisitions, recent funding,...
On behalf of tipalti , sd solutions is looking for a talented integration specialist to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: leading integration projects for customers using erp solutions , ensuring smooth and efficient configuration, testing, and deployment. collaborating with internal teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle. configuring and testing erp systems (e.g., netsuite, intacct, quickbooks ) to meet customer specifications and ensure seamless integration with tipalti. coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution. conducting end-user training and providing ongoing support to ensure smooth integrations. participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations. contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process. collaborating with product and engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights. utilizing slack, jira, and confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle requirements: up to 3 years of experience in integration and configurat...
On behalf of tipalti , sd solutions is looking for a talented virtual card specialist to step onto a fintech unicorn rocketship! the payment processing specialist is part of a growing global team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will track vendor communications and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: contact suppliers/vendors via phone to process payments directly or through websites. generate and send payment emails to suppliers. ensure payments are authorized and posted promptly. manage payment escalations. post all payments accurately and within slas. maintain thorough and accurate files and documentation. collaborate with suppliers to ensure accurate payment processing details. requirements: excellent written and verbal english communication skills reliable and punctual with a strong work ethic. strong attention to detail and ability to manage multiple tasks efficiently. good communication skills and ability to interact professionally ability to work in a fast-paced, deadline-driven environment high standards of integrity e...
Marketing operations specialist we are seeking an experienced and hands-on marketing operations specialist to join our dynamic marketing team. the marketing operations specialist will play a crucial role in optimizing and streamlining our technology, database, and processes to drive efficiency, effectiveness, and overall program success. this role will be responsible for setting-up and executing campaigns, supporting sales or marketing technologies, database accuracy/cleanliness, and supporting cross-functional collaboration between various internal stakeholder teams. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 5000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquar...
On behalf of tipalti , sd solutions is looking for a talented customer success manager to step onto a fintech unicorn rocketship! as a customer success manager, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will be our customers' primary point of contact, responsible for creating raving tipalti fans by building and maintaining strong, long-lasting relationships. your focus will be on the health of your customer relationships, experience, engagement, adoption, retention, and product expansion with our customers. in this role, you will proactively reach out to your assigned accounts, set benchmarks and milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where we can, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: develop and maintain strong relationships with a portfolio of 150+ clients during each stage of their journey after implementation, assisting with and continuing through full adoption and beyond. this includes rolling out new features and enhancements, integrations, growing and expanding, and focusing on the customer's experience. become an expert in our products/services, stay up-to-date with product enhancements, and be a consultant and share best practices with customers. drive brand loyalty, customer sat...
On behalf of tipalti , sd solutions is looking for a talented technical support engineer to step onto a fintech unicorn rocketship! as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: take full ownership of technical issues escalated by the onboarding managers, customer support and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. provide expert technical support on accounts payable (ap), procurement, and expenses-related issues, working closely with internal operational teams to ensure seamless customer resolution. diagnose and troubleshoot erp-related technical issues, including integrations with other systems, driving robust resolutions. work closely with team leadership to identify emerging issues before they become widespread, contributing to proactive risk mitigation. identi...
On behalf of tipalti , sd solutions is looking for a talented sales finance analyst, to step onto a fintech unicorn rocketship! joining tipalti means you're stepping onto a fintech rocket ship pointed towards greatness. we are the financial execution experts powering high-velocity companies and eliminating the pain in payments. tipalti eliminates up to 80% of the payables workload for finance and accounting departments. our ai-driven technology does the work no one wants to do, and we do it better than anyone. we are looking to add a new team member to our sales finance function and support our rapidly growing company in sizing opportunities, assessing deal performance, leveraging pricing strategy, assisting with the monthly commissions process, and performing a variety of different analyses to drive the business. this position works collaboratively with internal stakeholders such as legal, accounting, operations and sales to ensure deals are executed with efficiency and accuracy. the ideal candidate will be highly motivated, organized, proactive, and a self-starter who enjoys working in a dynamic, fast-paced and collaborative environment. the role will be best suited for individuals who have excellent business acumen, strong attention to detail and experience in a high growth environment. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: review and approve estimated deal sizes for new consumption based business. track deal performance on monthly basis and vali...
Virtual card supplier enablement specialist the supplier enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) ...
Virtual card payment processing specialist the payment processing specialist is part of a growing global team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will track vendor communications and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in i...
On behalf of tipalti , sd solutions is looking for a talented sales development representative (outbound) to step onto a fintech unicorn rocketship! the successful candidate will be extremely driven, energetic, and passionate about ensuring the qualification and generation of new opportunities that will drive the company's high growth numbers. they should have a passion for sales and a desire to want to grow and develop as a salesperson sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: lead generation through outbound account targeting, lead development, cold calling and multi-touch activity as well as following up on inbound marketing- generated leads meet monthly and quarterly leads and new meeting objectives eager to learn and continually develop oneself embrace, adapt and contribute to an ever-changing environment demonstrate accountability and ownership of personal success work collaboratively with broader sales org to drive pipeline growth across sales teams demonstrate clear understanding of tipalti's product and service value propositions. understand in full, the prospecting processes and larger sales process of the sales organization. show progression and desire to excel in the sdr role as well as interest and effort to gain knowledge and needed skills in larger sales org and parallel functions. career progression is supported and expected at tipalti. meet the agreed upon expectations of metrics; activity (calls and emails) as well as aligning to marketing initiatives needing...
As the director of customer onboarding, you will ensure the best customer experience while collaborating with the leadership team to exceed department and company goals. key responsibilities include driving customer adoption, minimizing time to go live, and improving implementation quality. you will recruit and manage onboarding managers, oversee direct reports, conduct performance reviews, and track team objectives. additionally, you will serve as the site leader for the colombia office. as a site leader, you will be pivotal in fostering a positive and inclusive workplace culture that promotes teamwork, respect, and open communication among all departments. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 5000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to ...
On behalf of tipalti , sd solutions is looking for a talented revenue operations analyst to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. in this essential role, you will be instrumental in refining our revenue processes, ensuring the integrity of our data, and providing valuable insights that support strategic decision-making. this will contribute significantly to our company's growth and success. your role will encompass a variety of essential tasks, including month-end close responsibilities, revenue recognition compliance, process improvement and automation, cross-functional collaboration, and conducting ad hoc analyses. responsibilities: month-end close: conduct monthly general ledger (gl) accounting close procedures, which include, but are not limited to, preparing journal entries and performing reconciliations. revenue recognition compliance: ensure revenue is recognized precisely and in accordance with accounting standards. tasks include but are not limited to, reviewing and analyzing customer contracts, monitoring and analyzing revenue trends, and preparing revenue reports for monthly fluctuation meetings with executive management. process improvement & automation: we value innovation! you will identify opportunities to enhance our revenue and billing operations, improve system efficiency, and automate repetitive tasks, making our processes smoother and more effective. cross-functional collaboration: teamwork is at our core, and as a revenue operat...
Join to apply for the onboarding manager role at sd solutions join to apply for the onboarding manager role at sd solutions get ai-powered advice on this job and more exclusive features. direct message the job poster from sd solutions it recruitment coordinator | it researcher at sd solutions on behalf of tipalti, sd solutions is looking for a talented senior customer adoption manager (customer onboarding manager) to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you will ensure customers are gaining value from tipalti’s product from day one and scaling adoption at the required and expected pace. this is accomplished by working closely with customers to support their payee onboarding process via product training, consulting on best practices, and managing customers during the adoption stage. responsibilities: - offering world-class service to our customers. - gather complex requirements and work with a team to design and deliver a consultative solution/adoption plan to optimize client usage. - work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success to proactively collect, receive, share, and act on feedback to drive collaboration and adoption. - analyze data, identify business performance improvement opportunities, and effectively communicate findings. - build successful working relationships with custom...
On behalf of tipalti , sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you will ensure customers are gaining value from tipalti's product from day one and scaling adoption at the required and expected pace. this is accomplished by working closely with customers to support their payee onboarding process via product training, consulting on best practices, and managing customers during the adoption stage. responsibilities: offering world-class service to our customers. gather complex requirements and work with a team to design and deliver a consultative solution/adoption plan to optimize client usage. work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success to proactively collect, receive, share, and act on feedback to drive collaboration and adoption. analyze data, identify business performance improvement opportunities, and effectively communicate findings. build successful working relationships with customers. build and deliver value-driven customer presentations. identify key revenue levers and cost drivers to core business processes, seek solutions to reduce onboarding timeline, increase revenue, and improve profitability. requirements: 5+ years of experience in customer success, project management, or account management rol...
Join to apply for the technical support engineer role at tipalti join to apply for the technical support engineer role at tipalti get ai-powered advice on this job and more exclusive features. as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach...
On behalf of tipalti , sd solutions is looking for a talented site reliability engineer (sre) in our dynamic site reliability engineering team. you will play a crucial role in enhancing our systems and services' reliability, performance, and scalability. you'll accomplish this by being part of in-depth root cause analysis processes and owning and developing systems for the company's observability capabilities. you will be a part of a global “commando” team of highly skilled sres, driving best practices and innovations for optimal system operations, while protecting critical companies' systems in real time. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: drive incident response and post-mortem processes, fostering a culture of continuous improvement. design, build, and improve bespoke services to make maintaining production services easier and safer. own reliability-focused practices such as slos design and implementation, failure analysis, load and capacity planning, service reviews, architecture designs, incident postmortems, and others. participate in the on-call rotation, providing expertise and support during critical system incidents and ensuring timely resolution. be a point of contact for production application issues, working closely with engineering leadership, including directors, cto, and peers. requirements: knowledgeable about software engineering programming with .net, nodejs, or other object-oriented languages basic understanding of microservice architecture and ap...
Why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 5000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with offices in tel aviv, plano, toronto, vancouver, london, amsterdam and tbilisi. in this role, you will be responsible for: leading integration projects for customers using erp solutions, ensuring smooth and efficient configuration, testing, and deployment. collaborating with internal teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle. configuring and testing erp systems (e.g., netsuite, intacct, quickbooks) to meet customer sp...
Customer onboarding manager we are looking for a talented customer onboarding manager to step onto a fintech unicorn rocketship! as a customer onboarding manager, you will be leading implementation projects with customers of tipalti’s rapidly growing saas-based accounts payable automation solution and global payments solution. the ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of tipalti’s saas products. who are tipalti: tipalti is one of the most exciting fintechs in the world, our series f funding raising $270 million - valuing us at over $8.3 billion. we are on a journey to transform financial operations for high-velocity organizations to rival those of the fortune 5000. you will be responsible: lead the implementation of tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with tipalti. guide customers through the technical integration process, providing expert problem-solving assistance. oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. about you bachelor's degree in a relevant field or equivalent practical experience. proven experience with implementation, project management, consulting, or customer success experience ...
On behalf of tipalti , sd solutions is looking for a talented snr virtual card campaign manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. we are searching for a b2b virtual card supplier enrollment campaign senior manager to play a key role in driving revenue by helping our existing clients and prospects optimize their adoption of virtual cards within their b2b invoice-to-pay processes. the ideal candidate will have a successful track record in implementation or account management in the mid-market b2b payments,commercial card and virtual card segment. this client-facing role will drive client adoption and increase revenue through effective client engagement and supplier enablement strategies, as well as close cross-functional collaboration. reporting to the vp of pay by card, this highly visible and strategically important role is a great opportunity to have a direct impact at a fast-growing and industry leading fintech company. responsibilities: key responsibilities: work closely with clients to understand their payment needs and supplier relationships, offering tailored virtual card solutions that maximize value and enhance their financial processes. drive client adoption of virtual cards, ensuring effective client and supplier engagement. conduct comprehensive spend analysis of clients's supplier files, identifying areas for virtual card optimization. provide actionable recommendations and best practices for supplier enablement to increase vir...
Billing analyst tipalti is excited to welcome a detail-oriented billing analyst to our team—someone passionate about continuous improvement and eager to support a dynamic, fast-growing organization. in this role, you’ll carry out critical billing tasks to ensure contract accuracy and timely invoicing, while also supporting collections efforts and contributing to ad-hoc analysis in partnership with our revenue recognition team. you’ll collaborate closely with various cross-functional teams to guarantee the timely and accurate issuance of invoices. this is a fantastic opportunity for someone who thrives in fast-paced environments, enjoys enhancing processes, and wants to make a direct, meaningful impact. we can't wait to see the value you'll bring! why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an...
**marketing operations specialist** we are seeking an experienced and hands-on marketing operations specialist to join our dynamic marketing team. the marketing operations specialist will play a crucial role in optimizing and streamlining our technology, database, and processes to drive efficiency, effectiveness, and overall program success. this role will be responsible for setting-up and executing campaigns, supporting sales or marketing technologies, database accuracy/cleanliness, and supporting cross-functional collaboration between various internal stakeholder teams. **why join tipalti?** tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 5000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global busin...
On behalf of tipalti , sd solutions is looking for a talented payment operations specialist to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: monitoring and verifying the smooth operation of the tipalti payments platform. working with tipalti's engineering team to troubleshoot and resolve operational issues in a timely fashion. interacting with tipalti's partners to troubleshoot and resolve operational issues in a timely fashion. providing operational and technical support to tipalti's internal teams. sharing product feedback with tipalti's product and r&d teams to continuously improve the quality and efficiency of the tipalti global payments platform. requirements: ba in economics, business administration, finance or equivalent that demonstrates quantitative and analytical orientation. a minimum of 2 years in payment operations, bank operations, and/or transaction processing (or similar functions) two years of experience in operational or technical support at a saas company or fintech industry is preferred. ability to think analytically to address and resolve time-critical payments issues proven ability to read, debug, and understand html code, api calls, etc. – an advantage advanced excel skills, including pivot tables, lookup functions, etc. (preferred) experience in working with crm systems (salesforce, zendesk) – an advantage passionate for customer support and customer advocacy excellent written and oral communications skills detail-...
About this role we are seeking a highly skilled customer success professional to join our team at tipalti. key responsibilities: - gather complex customer requirements and collaborate with cross-functional teams to design and deliver tailored solutions for optimal client adoption. - analyze data to identify business performance improvement opportunities and communicate findings effectively. - build strong relationships with customers through proactive feedback collection, sharing, and actioning. - work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success teams to drive collaboration and adoption. the ideal candidate: - 5+ years of experience in customer success, project management, or account management roles, preferably in the saas space. - expertise in building client relationships, managing risks, engaging stakeholders, onboarding and training, project planning, and forecasting. - experience with salesforce, zendesk, and data visualization tools (powerbi). - project forecasting, running customer training, and working within a collaborative team environment are key motivators. - strong reporting and analytical skills with experience delivering actionable plans based on results. what we offer: - a hybrid work arrangement with 2 days of remote work. - our office is located in poblado, medellín, adjacent to interplaza mall. - lunch coverage on days spent in the office. job requirements: - mid-senior level professional with a background in training, customer service, and information technology. - industry expertise in...
Take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. key responsibilities: - take full ownership of technical issues escalated by the onboarding managers, customer support and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. - lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. - provide expert technical support on accounts payable (ap), procurement, and expenses-related issues, working closely with internal operational teams to ensure seamless customer resolution. - diagnose and troubleshoot erp-related technical issues, including integrations with other systems, driving robust resolutions. - work closely with team leadership to identify emerging issues before they become widespread, contributing to proactive risk mitigation. - identify trends in technical challenges, driving long-term improvements to enhance customer satisfaction and system reliability. about you: - 3+ years of experience: experience in roles such as technical support, product support, or customer-facing technical roles, particularly within fintech, saas, financial management, or accounts payables sectors. - proven skills with relational databases and sql, along with proficiency in handling mongo...
On behalf of tipalti, sd solutions is looking for a talented sales finance analyst, to step onto a fintech unicorn rocketship! joining tipalti means you're stepping onto a fintech rocket ship pointed towards greatness. we are the financial execution ...
On behalf of tipalti, sd solutions is looking for a talented payment operations specialist to join a fintech unicorn! sd solutions is a staffing company operating globally. contact us for more details about the benefits we offer. responsibilities: mo...
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