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CONTAC CENTER CALL CENTER

Obra o labor

Se solicita secretaria contac center o call center para atención al cliente, llamadas, ventas asesoría, que sea una persona proactiva, positiva, buena comunicación verbal, persuasiva, cumplida en sus deberes, responsable puntual, buena vocalización e...


DIRECTOR OF THE TRULASKE CENTER FOR ENTREPRENEURSHIP AND INNOVATION AND ASSISTANT TEACHING PROF[.]

Apply for job job id 55183 location columbia full/part time full-time add to favorite jobs email this job hiring department trulaske college of business (academic department will be identified based upon ideal candidate's background and experience) j...


SALES LEAD (STRICTLY ENGLISH SPEAKING)

Other

Head of sales – data center & it services location: remote / eu timezone preferred compensation: base + commission per contract language: english (cv/resume required in english) ready to take full ownership of sales in a high-impact tech company? reboot monkey is growing fast, and we’re looking for a self-sustaining sales head who knows the world of data centers, it services, and cloud infrastructure . if you're someone who doesn’t wait for leads, understands the value of uptime and automation, and can both build and close high-value deals — keep reading. about the role as our sales lead , you won’t just manage a pipeline — you’ll build and execute the entire sales strategy . from hunting new business to leading a sales team and closing six-figure contracts, you'll play a critical role in shaping reboot monkey’s growth trajectory. we need someone who: understands technical solutions (not just buzzwords) can independently research and pursue new opportunities knows how to scale sales — not just hit targets what you’ll do own and drive the full sales strategy — from lead gen to close identify new business in data center and it automation services build, manage, and mentor a growing sales team negotiate and close deals with enterprise-level clients work closely with founders and marketing to align go-to-market plans analyze market signals and adjust tactics in real time represent reboot monkey with confidence, clarity, and technical credibility what you bring 5+ years in senior sales, ideally in data center, cloud, or managed services proven ability to close large, complex b...


PRACTICANTE UNIVERSITARIO 2024 - PRIMER SEMESTRE (PERFILES DIGITALES)

Full time Tiempo completo

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? if so, tigo is for you! we believe in innovation, we adapt and are agents of change. our customers are at the center of everything we do. come and grow with our team, where together we will transform lives and communities. additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. this is your opportunity, come and be part of sangre tigo! apply right now! practicante universitario 2024 - primer semestre (perfiles digitales) te invitamos a ser parte del equipo tigo, donde nuestro propósito es conectar a más personas, mejorar sus vidas y desarrollar comunidades. objetivo del estudiante en práctica: compartir y afianzar los conocimientos previos adquiridos durante su pregrado en las diferentes líneas de formación digital de nuestra compañía y así mismo, desarrollar iniciativas y mejoras a través de proyectos retadores. requisitos: - estudiantes de últimos semestres de ingeniería electrónica, telecomunicaciones, mecatrónica, informática, sistemas, industrial, programación estadística, matemáticas, economía, física, marketing digital, biomédica y administración de empresas con enfoque en analítica. - no haber firmado un contrato de aprendizaje previo, excepto en la linea de formación de su pregrado. ( contar con el aval del sena) - encontrarse habilitado y haber cumplido los requisitos solicitados por su universidad para la realizar la práctica (carta de presentación) . esta carta es indis...


(W257) - ASESOR COMERCIAL - CANAL DIGITAL

¡Únete a nuestro equipo y acelera tu carrera con nosotros! estamos buscando un **a**sesor experto en canal digital apasionado por el fitness y con excelente atención al cliente para formar parte de nuestro gimnasio **objetivos**: - brindar una atención sobresaliente a nuestros afiliados y prospectos, mientras gestionas procesos clave para el crecimiento del gimnasio. **responsabilidades**: - conocer en profundidad nuestros servicios, programas y equipamiento para asesorar a los clientes de manera efectiva y personalizada. - manejar sistemas internos (clez, training gym, keos) para asegurar una gestión eficiente de las bases de datos y procesos. - ofrecer un servicio pre y post venta de excelencia, resolviendo consultas por teléfono y medios virtuales. - administrar el chatbot del gimnasio para dar información sobre promociones, clases y políticas, asegurando una atención ágil y efectiva. - implementar estrategias de upselling y cross-selling, recomendando productos y servicios adicionales que mejoren la experiência fitness de nuestros clientes. - gestionar la facturación de pagos de servicios adicionales y asegurar la correcta creación de perfiles de afiliados. - trabajar en conjunto con el equipo de marketing para impulsar campañas que potencien nuestras ventas online. **requisitos de educación**: - técnico, tecnólogo o estudiante en áreas comerciales, administrativas o relacionadas con el fitness. **¿qué ganarás?** - honorarios: $1.800.000 + beneficios adicionales. - contrato: prestación de servicios. - horario: lunes a viernes. si te apasiona el ...


JEFE DE EXPERIENCIAS - MEDELLÍN AC-489

🌟 ¡en offcorss buscamos a nuestro próximo/a jefe de experiencias memorables! 🌟 ¿eres de esas personas que creen que cada interacción puede convertirse en un momento wow? en offcorss, nuestra misión es llenar de magia, color y sonrisas la vida de nuestros clientes… y queremos que lideres el equipo que hace esto posible. tu reto será diseñar, liderar y potenciar la estrategia integral de experiencia del cliente en todos nuestros puntos de contacto: tiendas físicas, tienda virtual, televentas y servicio al cliente. serás quien articule la visión, alinee los objetivos y garantice que cada interacción sea tan auténtica como nuestra marca. lo que harás en tu día a día: - diseñar y ejecutar la estrategia de experiencia de cliente alineada con nuestra propuesta de valor. - integrar y conectar los frentes de formación comercial y contact center, asegurando que trabajen hacia objetivos comunes. - escuchar la voz de nuestros consumidores y traducirla en decisiones estratégicas, basadas en métricas como nps, nev y pso. - impulsar proyectos de innovación que generen experiencias memorables. - analizar indicadores clave y proponer acciones de mejora continua. - crear protocolos y estándares de atención que reflejen el adn offcorss. lo que buscamos en ti: - profesional en administración de empresas, mercadeo, comunicación, ingeniería industrial o afines. - formación complementaria en customer experience, servicio al cliente, marketing o afines. - debes poseer manejo de herramientas de crm. - debes contar con mínimo 3 años de experiencia liderando áreas o proyectos de experiencia/...


[OBX993] | TECHNICAL IMPLEMENTATION SPECIALIST

At broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary broadvoice is looking for an experienced technical implementation specialist to join our growing team. in this dynamic role, you will implement our product solutions by working with customers to build system requirements. the technical implementation specialist provides training and facilitates knowledge transfer through planning and execution; delivering a full assessment of existing voice and data networks, identifying needs & challenges, and adapting implementation plans to ensure a smooth transition to our voip network. key responsibilities - plan and troubleshoot customer voice and data networks - ensure a streamlined implementation process for customers by providing cutover support, verifying servic...


[U202] | DATA STRATEGIST

Data strategist direct message the job poster from findasense global talent acquisition lead @findasense | human talent strategic management accountable for translating global data strategy into actionable market-specific plans, enhancing data capture, segmentation, and crm activation across regions. the global cx data strategist ensures full alignment between data privacy regulations, first-party data collection, and business performance through loyalty and engagement initiatives. this role plays a key part in transforming the connection center into a data-driven growth engine, connecting marketing, legal, and technology teams around unified, privacy-compliant strategies. a strategic connector between data governance, crm activation, and business growth. this role is ideal for a data-savvy leader who understands how to align privacy, performance, and personalization at scale. the data strategist brings clarity to complexity and ensures every market leverages data as a competitive advantage. - data capture strategy matrix (first-party, zero-party, behavioral) where data is collected (channels and touchpoints), what type of data is captured (demographic, behavioral, transactional), how it's captured (consent mechanisms, tools, workflows), how it is transformed into actionable insights. - segment activation models linked to crm campaigns - performance dashboards and attribution frameworks - global-to-local data governance guidelines - market-specific data playbooks - strategic inputs for loyalty programs - privacy policy implementation guidelines - privacy policy implem...


HR MANAGER - JSS-380

Join to apply for the hr manager role at baxter international inc. join to apply for the hr manager role at baxter international inc. get ai-powered advice on this job and more exclusive features. this is where you save and sustain lives at baxter, we are deeply connected by our mission. no matter your role at baxter, your work makes a positive impact on people around the world. you'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. for over 85 years, we have pioneered significant medical innovations that transform healthcare. together, we create a place where we are happy, successful and inspire each other. this is where you can do your best work. join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. your role at baxter as hr manager, you will support hr strategy for all baxter’s business units through serving as an hr advisor, collaborating with critical team members, and identifying and delivering high-quality hr solutions. you will support and partner with commercial, marketing & global functions areas, collaborating with and providing consultative support to senior management, people managers, and employee populations you will have a significant focus on culture, organizational design, development, and change management; the incumbent should be proficient in these principles. the incumbent should possess business savvy and high degr...


[C-991] PRODUCT MANAGER - BILINGUAL

At tp, we take pride in delivering innovative products that meet and exceed customer expectations. to support our continued growth, we are seeking an experienced product manager with experience in ai - based products to lead a multidisciplinary development team and drive the strategy and execution of key initiatives. candidate profile: experience with ai-based products bachelor’s degree in computer science, engineering, business, or a related field. 3+ years of experience as a product manager, product owner, business analyst, or similar roles. bilingual proficiency in english (c1 level). strong understanding of agile methodologies and tools (e.g., jira). proven ability to translate complex requirements into actionable strategies. excellent communication and leadership skills with a results-driven mindset. key responsibilities: drive the product and business planning processes for cross-functional teams. lead the full product lifecycle, including product and market research, competitor analysis, positioning, roadmap development, and product launch. translate product strategy into detailed technical and business requirements. analyze customer needs, market trends, and potential partnerships from an roi and build-vs-buy perspective. collaborate with engineering, qa, marketing, and sales teams to ensure seamless product development and release. develop key documentation including product roadmaps, business and product requirement documents (brd/prd), user stories, and adoption strategies. appraise new product ideas and contribute to the go-to-market strategy...


SUCCESS COORDINATOR

Keycafe bogota, d.c., capital district, colombia success coordinator keycafe bogota, d.c., capital district, colombia 5 days ago be among the first 25 applicants keycafe, a global leader in smart key management solutions, is looking for a highly motivated and organized success coordinator to join our growing team in vancouver. this is an exciting opportunity to play a vital role in ensuring our customers have a seamless and successful experience with our innovative key exchange platform. the success coordinator is a key player in the customer journey, from onboarding to long-term engagement. you will be responsible for ensuring our customers are equipped with the knowledge and support they need to maximize the value of keycafe's services. this role is ideal for a proactive individual with a passion for problem-solving and building strong customer relationships and strong sales skills. requirements
onboarding and training: guide new customers through the setup process, providing comprehensive training and resources to ensure a smooth and successful start proactive customer engagement: regularly connect with customers to understand their needs, gather feedback, and identify opportunities to enhance their experience relationship management: build and maintain strong, long-lasting relationships with our diverse clientele, fostering loyalty and advocacy knowledge base development: contribute to the creation and maintenance of our help center articles, tutorials, webinars and other educational materials cross-functional collaboration: work closely with our sales, marke...


DIGITAL DESIGNER - EMAIL | YZ-876

Who we are sunco.com is a leading online lighting retailer headquartered in valencia, ca. thanks to our amazing and talented employees, we are proud to be one of the largest online lighting retailers in the us. we deeply value our collaborative, open, and people-first culture and are invested in making sunco a positive place where our team members thrive every day. with our new state-of-the-art distribution center in georgia, we continue to expand our reach and enhance our ability to serve our customers with excellence and efficiency. join us and be part of a dynamic team that is lighting the way to a brighter future. what we do we light up the world, literally. customers have chosen sunco to provide millions of led lights and trust us for our exceptional customer service, eco-conscious product expertise, and unmatched value. about the role we are seeking a highly creative digital designer with deep experience in email marketing, html email creation, and klaviyo. in this role, you will also design compelling product images, marketing content, logos, illustrations, and layouts—ensuring consistency with our brand guidelines throughout. if you think you’re the right fit, a modern portfolio that demonstrates a strong sense of layout, typography, and color is essential—we’re looking for someone who knows how to make emails not only stand out and engage, but convert. what you'll do - design visually compelling, html-friendly email assets (templates, banners, graphics) tailored for klaviyo - build and manage automated email flows and sequences, ensuring mobile responsive...


SR. MANAGER FULFILMENT CENTER

Purpose & overall relevance for the organization: lead the dc operations managing multiple areas of the inbound, inventory control and outbound processes to deliver breakthrough results achieving company goals. this includes exceptional service and outstanding operational efficiencies to provide superior experience to our customers and consumers. foster an environment of enthusiasm, action, and accountability within the dc and 3pl teams to promote high levels of productivity and employee engagement while maintaining a safety and respectful workplace. key responsibilities: create strategies by partnering with the sales channels with the aim of improving customer satisfaction and achieving efficiencies across the supply chain. drive dc strategy implementation and key initiatives to fulfill all customer requirements and orders on time and in full. plan the resources needed with the input of customer service and order fulfillment to deliver breakthrough results in service and cost. oversee productivity and accuracy of dc operations, including receiving/put away, slotting, internal replenishment, vas services, picking, packing, returns handling, sample management, as well as inventory and process control to ensure an effective product flow through all areas of the dc. overall responsible for dc budget forecast and control with cost/benefit analysis to achieve kpis targets, including labor cpu, uph, and % over ns. plan and build up dc capability for all required service models and set resource capacity (storage and throughput) by improving productivity/cost to meet current and fu...


REVISOR TÉCNICO

FULL_TIME

Pearson está en búsqueda de revisor técnico que asegure la calidad de la traducción al español de nuestras obras para el nivel universitario. deberá validar la terminología especializada de la obra y garantizar la veracidad del contenido. requisitos indispensables: contar con posgrado, licenciatura o ingeniería. dominio del idioma inglés. experiencia editorial (revistas indexadas o publicación de libros) experiencia docente, deseable. constancia de situación fiscal y emisión de facturas. ¡transforma vidas, protagoniza el cambio, diviértete en el camino! what to expect from pearson did you know pearson is one of the 10 most innovative education companies of 2022? at pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. we do this by creating vibrant and enriching learning experiences designed for real-life impact. we are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. to deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: assessment & qualifications, virtual learning, english language learning, workforce skills and higher education. alongside these, we have our corporate divisions: digital & technology, finance, global corporate marketing & communications, human resources, legal, strategy and direct to consumer. learn more at we value the power of an inclusive culture and also a strong sense of belonging. we promote a culture where differences are embraced, opportu...


HR SHARED SERVICES CENTER MANAGER

Experiencia liderando operaciones de rrhh en centros de servicios compartidos dominio en el manejo de workday inglés avanzado (c1) - reporta en inglés. acerca de nuestro cliente compañía global del sector de marketing y publicidad. descripción responsabilidades principales:

liderar la ejecución de procesos operativos de rrhh en latam, asegurando el cumplimiento de indicadores de la organización implementar buenas prácticas y soluciones tecnológicas que optimicen la eficiencia y calidad del servicio. supervisar la gestión de casos, cumplimiento normativo y administración de trabajadores contingentes. promover el autoservicio y la experiencia digital del colaborador. apoyar iniciativas de cambio, mejora continua y gobernanza. fomentar una cultura de coaching, alto desempeño y servicio al cliente. ser un asesor estratégico para el liderazgo global del hrssc. perfil buscado (h/m) profesional en psicología, administración de empresas o carreras afines, con al menos 6 años de experiencia liderando operaciones de rrhh en centros de servicios compartidos, preferiblemente en compañías multinacionales. esta posición será responsable de liderar la operación del centro de servicios compartidos de recursos humanos en la región latam, asegurando la entrega efectiva de procesos, la mejora continua de la experiencia del colaborador y el cumplimiento de estándares globales. experiencia y dominio en el manejo de workday. inglés avanzado (c1) - reporta en inglés.





qué ofrecemos estabilidad laboral y crecimiento profesional #j-18808-ljbffr...


YE-59 - DIGITAL DESIGNER - EMAIL

Who we are sunco.com is a leading online lighting retailer headquartered in valencia, ca. thanks to our amazing and talented employees, we are proud to be one of the largest online lighting retailers in the us. we deeply value our collaborative, open, and people-first culture and are invested in making sunco a positive place where our team members thrive every day. with our new state-of-the-art distribution center in georgia, we continue to expand our reach and enhance our ability to serve our customers with excellence and efficiency. join us and be part of a dynamic team that is lighting the way to a brighter future. what we do we light up the world, literally. customers have chosen sunco to provide millions of led lights and trust us for our exceptional customer service, eco-conscious product expertise, and unmatched value. about the role we are seeking a highly creative digital designer with deep experience in email marketing, html email creation, and klaviyo. in this role, you will also design compelling product images, marketing content, logos, illustrations, and layouts—ensuring consistency with our brand guidelines throughout. if you think you’re the right fit, a modern portfolio that demonstrates a strong sense of layout, typography, and color is essential—we’re looking for someone who knows how to make emails not only stand out and engage, but convert. what you'll do - design visually compelling, html-friendly email assets (templates, banners, graphics) tailored for klaviyo - build and manage automated email flows and sequences, ensuring mobile responsivene...


DYNAMICS 365 CE SOLUTION DEVELOPER

Slalom bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the dynamics 365 ce solution developer role at slalom slalom bogota, d.c., capital district, colombia 2 weeks ago be among the first 25 applicants join to apply for the dynamics 365 ce solution developer role at slalom who you’ll work with
as a modern technology company, our slalom technologists are disrupting the market and bringing to life the art of the possible for our clients. we have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. we surround our technologists with interesting challenges, innovative minds, and emerging technologies. who you’ll work with
as a modern technology company, our slalom technologists are disrupting the market and bringing to life the art of the possible for our clients. we have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. we surround our technologists with interesting challenges, innovative minds, and emerging technologies. the global technology microsoft center of excellent (mcoe) drives strategic direction and enablement. we accelerate innovation and learning, advance sales and delivery excellence by amplifying slalom’s proven local model with high-caliber microsoft technology expertise. our focus is microsoft’s six go-to-market solution areas: modern work, security, azure infrastructure, digital & application innovation, data &...


HR MANAGER

Join to apply for the hr manager role at baxter international inc. join to apply for the hr manager role at baxter international inc. get ai-powered advice on this job and more exclusive features. this is where you save and sustain lives
at baxter, we are deeply connected by our mission. no matter your role at baxter, your work makes a positive impact on people around the world. you'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. for over 85 years, we have pioneered significant medical innovations that transform healthcare. together, we create a place where we are happy, successful and inspire each other. this is where you can do your best work. join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. your role at baxter
as hr manager, you will support hr strategy for all baxter’s business units through serving as an hr advisor, collaborating with critical team members, and identifying and delivering high-quality hr solutions. you will support and partner with commercial, marketing & global functions areas, collaborating with and providing consultative support to senior management, people managers, and employee populations you will have a significant focus on culture, organizational design, development, and change management; the incumbent should be proficient in these principles. the incumbent should possess business savvy and high...


[EGK-435] - ASESOR COMERCIAL - CANAL DIGITAL

¡Únete a nuestro equipo y acelera tu carrera con nosotros! estamos buscando un asesor experto en canal digital apasionado por el fitness y con excelente atención al cliente para formar parte de nuestro gimnasio objetivos: - brindar una atención sobresaliente a nuestros afiliados y prospectos, mientras gestionas procesos clave para el crecimiento del gimnasio. responsabilidades: - conocer en profundidad nuestros servicios, programas y equipamiento para asesorar a los clientes de manera efectiva y personalizada. - manejar sistemas internos (clez, training gym, keos) para asegurar una gestión eficiente de las bases de datos y procesos. - ofrecer un servicio pre y post venta de excelencia, resolviendo consultas por teléfono y medios virtuales. - administrar el chatbot del gimnasio para dar información sobre promociones, clases y políticas, asegurando una atención ágil y efectiva. - implementar estrategias de upselling y cross-selling, recomendando productos y servicios adicionales que mejoren la experiencia fitness de nuestros clientes. - gestionar la facturación de pagos de servicios adicionales y asegurar la correcta creación de perfiles de afiliados. - trabajar en conjunto con el equipo de marketing para impulsar campañas que potencien nuestras ventas online. requisitos de educación: - técnico, tecnólogo o estudiante en áreas comerciales, administrativas o relacionadas con el fitness. ¿qué ganarás? - honorarios: $1.800.000 + beneficios adicionales. - contrato: prestación de servicios. - horario: lunes a viernes. si te apasiona el fitness y tienes habilidades comerci...


TECHNICAL SALES SPECIALIST - DATA CENTER

Other

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations . by effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. building and maintaining strong client relationships is key; you'll act as a trusted advisor , guiding them through their infrastructure decisions and becoming their go-to resource. sales & client support: act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients. identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans. conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services. build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs. collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition. assist in creating proposals and technical documentation for client solutions. provide post-sales technical support, ensuring customer satisfaction and successful implementation of services. what we offer: a commission-based structure that offers you flexibility. opportunities for professional growth and advancement. a supportive and collaborative team environment. access to ongoing training and development resources. requirements: experience: associate's degr...


SR. MANAGER, VENDOR BUSINESS

Full time Tiempo completo

Descripción del puesto: el sr. manager, vendor business lidera la implementación y asegura el cumplimiento de los resultados, alineados con el presupuesto y los objetivos estratégicos de la empresa. es responsable de ejecutar los planes de negocio establecidos por los fabricantes de data center y ciberseguridad no solo en términos de metas, sino también en el desarrollo y posicionamiento de las marcas dentro del territorio asignado. además, se encargará de comunicar las estrategias de los proveedores, gestionar los programas de reembolso, diseñar iniciativas que apoyen la dirección de la unidad comercial y colaborar estrechamente con el área de marketing para impulsar la demanda. ¡da un paso hacia el siguiente nivel de tu carrera como sr. manager, vendor business! lo que harás : seguimiento de indicadores clave y aseguramiento del cumplimiento del forecast y el plan de negocios de cada uno de los fabricantes a cargo. supervisión del crecimiento y desarrollo del pipeline, garantizando la identificación de nuevas oportunidades. elaboración de estrategias y proyecciones presupuestales en función del crecimiento de los fabricantes dentro de los canales. optimización de tiempos y resultados en los procesos internos y externos, asegurando eficiencia y efectividad en todas las operaciones. monitoreo continuo de la disponibilidad y demanda de productos, alineando la rotación de inventarios con las necesidades del mercado. gestión de la relación con los fabricantes, asegurando una comunicación fluida y estratégica. desarrollo de estrategias de ventas, planes de habilitación de canal...


SERVICE COORDINATOR

WorkFromHome

At broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture.position summaryare you passionate about creating meaningful connections? well, we are, too. in fact, we are committed to finding new ways to help people connect with what’s important to them. it starts with the connections we create with each other. those relationships fuel the innovative tools we build for our partners and customers.broadvoice is looking for an experienced service coordinator to join our growing team. in this role, you will work independently to manage the design and implementation of customers applications from assigned sales orders. you will be vital for the successful implementation of new and existing customer services as the single point of contact, from contract execution to fulfillment of services. respon...


KEY ACCOUNT MANAGER (KAM) - NUEVOS NEGOCIOSB X-135

Somos una compañía multinacional líder en servicios de contact center, con más de 23 años de trayectoria, presencia en 5 países (chile, colombia, perú, ee.uu. y españa) y reconocidos por nuestro excelente clima laboral. orgullosamente estamos en el top 10 del ranking building happiness, como una de las empresas más comprometidas con la felicidad de sus colaboradores. ¡estamos en búsqueda de nuestro próximo/a key account manager (kam) de nuevos negocios b2b! si eres un profesional con un perfil 100% comercial, con fuerte orientación al logro, pasión por la venta consultiva, enfoque estratégico y habilidad para abrir nuevos negocios desde cero, esta oferta es para ti. serás responsable de liderar todo el proceso de venta consultiva end to end, desde la prospección hasta el cierre, con foco en el desarrollo de nuevos clientes b2b en sectores clave. tus desafíos incluirán: • prospección activa y apertura de nuevas cuentas b2b en sectores estratégicos. • desarrollo y fidelización de una cartera de clientes desde cero. • coordinación y realización de reuniones con potenciales clientes. • levantamiento de necesidades y presentación de soluciones a medida. • preparación y presentación de propuestas comerciales consultivas. • negociación y cierre de ventas. • coordinación con equipos internos para garantizar una excelente experiencia de cliente. • seguimiento de objetivos comerciales, análisis de resultados y reportes de gestión. • implementación de estrategias para rentabilizar la cartera de clientes. lo que buscamos en ti: • titulado/a en ingeniería comercial, adm...


(V-643) - CAMPAIGN MANAGER

¿quieres trabajar en un equipo de profesionales altamente cualificados? buscamos nuestro campaign manager. tu misión será asegurar la eficiencia de las campañas de entrada y salida a través del cumplimiento de los indicadores de medición de recaudo, productividad, y eficiencia de la operación. el perfil que buscamos debe contar con: tecnólogo graduado y/o estudiante de séptimo semestre en adelante de carreras como administración, ingenierías, mercadotecnia y afines. dos años de experiencia en gestión en tiempo real de operaciones y/o gestión de aplicativos para campañas de salida de empresas del sector de contact center. excel avanzado. lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana. tenemos para ti: salario mensual competitivo: $ 2.738.682 nomina plana variable mensual por cumplimiento de indicadores: $ 486.879 prestaciones sociales. horario rotativo: de lunes a viernes entre las 8:00 a. m. y las 5:30 p. m. y los sábados de 8:00 a. m. a 12:00 p. m. o de 9:00 a. m. a 1:00 p. m. contrato: término indefinido 100% presencial en sede. alianzas educativas para ti y tu familia. portafolio de eneficios comerciales convenios financieros excelente ambienta laboral. oportunidades de desarrollo profesional un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su ate...


KEY ACCOUNT MANAGER (KAM) - EXPERIENCIA EN SERVICIO SOFTWARE - N034

Somos una compañía multinacional líder en servicios de contact center, con más de 23 años de trayectoria, presencia en 5 países (chile, colombia, perú, ee.uu. y españa) y reconocidos por nuestro excelente clima laboral. orgullosamente estamos en el top 10 del ranking building happiness, como una de las empresas más comprometidas con la felicidad de sus colaboradores. ¡estamos en búsqueda de nuestro próximo/a key account manager (kam) de nuevos negocios b2b con experiencia en venta de servicios de software! si eres un profesional con un perfil 100% comercial, con fuerte orientación al logro, pasión por la venta consultiva, enfoque estratégico y habilidad para abrir nuevos negocios desde cero, esta oferta es para ti. serás responsable de liderar todo el proceso de venta consultiva end to end, desde la prospección hasta el cierre, con foco en el desarrollo de nuevos clientes b2b en sectores clave. tus desafíos incluirán: • prospección activa y apertura de nuevas cuentas b2b en sectores estratégicos. • desarrollo y fidelización de una cartera de clientes desde cero. • coordinación y realización de reuniones con potenciales clientes. • levantamiento de necesidades y presentación de soluciones a medida. • preparación y presentación de propuestas comerciales consultivas. • negociación y cierre de ventas. • coordinación con equipos internos para garantizar una excelente experiencia de cliente. • seguimiento de objetivos comerciales, análisis de resultados y reportes de gestión. • implementación de estrategias para rentabilizar la cartera de clientes. lo que buscamos...


CAMPAIGN MANAGER - 248987 N169

Quieres trabajar en un equipo de profesionales altamente cualificados? buscamos nuestro campaign manager. tu misión será asegurar la eficiencia de las campañas de entrada y salida a través del cumplimiento de los indicadores de medición de recaudo, productividad, y eficiencia de la operación. el perfil que buscamos debe contar con: - tecnólogo graduado y/o estudiante de séptimo semestre en adelante de carreras como administración, ingenierías, mercadotecnia y afines. - dos años de experiencia en gestión en tiempo real de operaciones y/o gestión de aplicativos para campañas de salida de empresas del sector de contact center. - excel avanzado. - lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana. tenemos para ti: - salario mensual competitivo: $ 2.738.682 – nomina plana - variable mensual por cumplimiento de indicadores: $ 486.879 - prestaciones sociales. - horario rotativo: de lunes a viernes entre las 8:00 a. m. y las 5:30 p. m. y los sábados de 8:00 a. m. a 12:00 p. m. o de 9:00 a. m. a 1:00 p. m. - contrato: término indefinido – 100% presencial en sede. - alianzas educativas para ti y tu familia. - portafolio de eneficios comerciales - convenios financieros - excelente ambienta laboral. - oportunidades de desarrollo profesional - un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos....


(UFA-311) | TECHNICAL IMPLEMENTATION SPECIALIST

At broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary broadvoice is looking for an experienced technical implementation specialist to join our growing team. in this dynamic role, you will implement our product solutions by working with customers to build system requirements. the technical implementation specialist provides training and facilitates knowledge transfer through planning and execution; delivering a full assessment of existing voice and data networks, identifying needs & challenges, and adapting implementation plans to ensure a smooth transition to our voip network. key responsibilities - plan and troubleshoot customer voice and data networks - ensure a streamlined implementation process for customers by providing cutover su...


BUSINESS DEVELOPER MOLECULAR

At roche you can show up as yourself, embraced for the unique qualities you bring. our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thriv...


COUNTRY MANAGER – COLOMBIA

Solvd is an ai-first advisory and digital engineering firm on a mission to redefine how ai transforms business. working at the intersection of strategy and execution, we help clients move from experimentation to real roi through the industry’s most a...


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