Tmf group bogota, d. c. capital district, colombia tmf group bogota, d. c. capital district, colombia 1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we never ask for payment as part of our se...
Description tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, dat...
Join to apply for the qa tutor assistant role at tripleten indonesia 12 hours ago be among the first 25 applicants join to apply for the qa tutor assistant role at tripleten indonesia tripleten all jobs qa tutor assistant student's experience colombia associate full-time description about tripleten tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment please note that after applying for this position, you will be required to complete a test assignment. successfully completing this assignment will be the first step in the interview process. in the role these positions are based in the latam market*** please submit all resumes in english*** our tutor assistants act as senior peers to students on our programs. they help new students go through the beginner material and the first few sprints. the primary goal is to guide, support and motivate new students to the point where they feel confident with the material. they communicate wit...
Job description this is a remote position. role name: sales development representative - healthcare lead specialist schedule: monday to friday, 9am to 6pm mountain with an hour unpaid break client overview join a thriving healthcare organization operating two specialized chiropractic practices that are experiencing significant growth and expansion. this established medical group serves patients seeking both general chiropractic care and advanced scoliosis treatment, representing a unique opportunity to work with diverse patient populations from routine wellness seekers to sophisticated healthcare consumers who have researched their treatment options extensively. the organization is committed to patient-centered care and is actively scaling their operations to serve more patients while maintaining the highest standards of service and professionalism. job description this is an exciting opportunity to combine your sales expertise with meaningful healthcare impact as a sales development representative specializing in patient acquisition and scheduling. you’ll serve as the crucial first point of contact for prospective patients, guiding them through their healthcare journey from initial inquiry to scheduled appointment. working with leads generated through multiple marketing channels, you’ll have the autonomy to build relationships, answer questions about treatment options, and help connect patients with life-changing healthcare services. this role offers the perfect blend of sales achievement and healthcare mission, with significant growth potential as the practi...
About tripleten tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment 💡 please note that after applying for this position, you will be required to complete a test assignment. successfully completing this assignment will be the first step in the interview process. in the role ***these positions are based in the latam market*** ***please submit all resumes in english*** our tutor assistants act as senior peers to students on our programs. they help new students go through the beginner material and the first few sprints. the primary goal is to guide, support and motivate new students to the point where they feel confident with the material. they communicate with students mostly through video calls (group and individual) and direct messages. they are someone that students relate and look up to because, in most cases, they’ve been through the same journey and can explain everything in the language the students will understand. they help students wi...
Platzi is scaling fast across three legal entities (us, colombia, mexico). as our new senior accountant you will own day-to-day accounting, monthly close, multi-country consolidations, and external audits—while spearheading process automation and the first wave of ai in finance at platzi. your work will give leadership an always-on, single source of truth for decision-making. 💡 please be sure to read https://platzi.com/notrabajar to find out why you should not work with us 😉. yes, read it before applying. also, read https://platzi.com/cultura as a foundational document for our team. requirements what you'll do lead full-cycle colombian accounting and oversee bookkeeping for mexico and the us in collaboration with local advisors. manage monthly closings in under 7 business days and deliver management reports (p&l, balance sheet, cash flow), while overseeing the entire fixed asset lifecycle (capitalization, depreciation, disposals, reconciliations). handle multi-gaap consolidation in netsuite (preferred) or sap, mapping ledgers to us gaap and maintaining the group chart of accounts. act as the main point of contact for big 4 auditors and coordinate statutory filings in co/mx/us to ensure ifrs and us gaap compliance. design and improve workflows to automate finance operations using ai tools and sql queries, powering insights through tools like power bi. implement sox-style controls for a saas business and reconcile revenue streams (e.g., stripe, mercadopago, app stores) with the general ledger. partner with fp&a and tax teams to ensure clean, accurate data for strat...
🚨 we're hiring in medellín!🚨 intake specialist fluent both in portuguese & english we are looking for detail-oriented intake specialists to join one of our top clients in the united states. check out the details below and see if this opportunity is for you! 🌟 📌 position:intake specialist ☎️ 💰 salary: competitive 🕗 schedule: monday to friday; availability from 7:00 am to 7:00 pm.( it does not eman you will from all that time, it means your shecule will be in that time frame, 45 hours per week). 📍 *location* edificio talsa con dirección carrera 50 gg no 12 sur 07. a 5 minutos de la estación aguacatala del metro en carro y a 15 minutos a pie. 📝 *about the role* the no fault group is looking for proactive and detail-oriented intake specialists to join our growing team. this role is key to ensuring a smooth and supportive experience for new and existing clients. you’ll be the first point of contact, responsible for qualifying leads, building strong relationships, and guiding clients through the intake process from start to finish. our mission is to deliver top-tier service by connecting clients with the best-suited medical and legal professionals in our network. the ideal candidate will bring exceptional communication skills, empathy, and problem-solving abilities, thriving in a fast-paced, client-facing environment. ✅ key responsibilities client screening and qualification • conduct intake calls to understand client needs, gather critical information, and assess eligibility for services. • evaluate cases with attention to detail and discretion. closing deals •...
Job summary: the jr service desk analyst l1 is the first point of contact for the users who call our it service desk while providing the highest level of customer service. in a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **responsibilities**: - perform incident and request queue management for auxis clients and assign the tickets as appropriate - provide first-level contact and convey resolutions to customer issues - properly escalate unresolved queries to the next level of support - walk customers through a problem-solving process - follow up with customers. - utilize excellent customer service skills and exceed customers’ expectations - ensure proper case recording, documentation, and closure - recommend procedure modifications or improvements - update or create knowledge base articles to ensure procedures for the service desk are correct - acquiring and maintaining knowledge of relevant product offerings, current support policies, and methods of support delivery, to provide technically accurate solutions to users. - other related tasks and responsibilities as directed by the auxis service support team lead or his designate(s) - additional responsibilities include: - comply and adhere to auxis operational processes and security policies - use of auxis service management tools for incident, problem, change, and configuration management - attend all operational and project (ad-hoc) related scheduled meetings as required - your working hours will be follo...
**about the company**: standing on giants is the world’s first agency for businesses that want to build a brand-owned, online community. we empower businesses to build thriving online communities that put their customers at the centre of everything they do. born from the team that created the revolutionary community-led model at mobile disruptor giffgaff, standing on giants now works with leading businesses like airbnb, o2, tesco bank and utilita, helping them launch successful communities that deliver real results. we are khoros kudos award-winners in 2020, recognising our work as best-in-class. we are proud to be the first online community company to attain b corp certification, meaning we ascribe to the highest standards of environmental and social responsibility. as a company, our vision is a world where business works for the benefit of people and planet, not just profit, powered by trusting and collaborative communities. as a result, it’s important that we take active steps towards this every day in our work. our people are, therefore, of central importance. we have a range of employee benefits to enable you to do your job to the best of your ability and we pride ourselves on our supportive, open environment and shared efforts to keep our working practices as sustainable as possible. **about the role**: as a community relationship manager for airbnb, you will be focused on developing deep relationships with engaged airbnb hosts, devising and implementing engagement strategies and supporting the host community education of local policies and regulations, south am...
Were hiring in medellín! intake specialist fluent both in portuguese & english we are looking for a detail-oriented intake specialists to join one of our top clients in the united states. check out the details below and see if this opportunity is for you! position: intake specialist client: the 1800 no fault group salary: $4,000,000 cop schedule: monday to friday;9:00 am to 7:00 pm. weekends off. location edificio talsa con dirección carrera 50 gg no 12 sur 07. a 5 minutos de la estación aguacatala del metro en carro y a 15 minutos a pie. about the role the no fault group is looking for proactive and detail-oriented intake specialists to join our growing team. this role is key to ensuring a smooth and supportive experience for new and existing clients. youll be the first point of contact, responsible for qualifying leads, building strong relationships, and guiding clients through the intake process from start to finish. our mission is to deliver top-tier service by connecting clients with the best-suited medical and legal professionals in our network. the ideal candidate will bring exceptional communication skills, empathy, and problem-solving abilities, thriving in a fast-paced, client-facing environment. key responsibilities client screening and qualification conduct intake calls to understand client needs, gather critical information, and assess eligibility for services. evaluate cases with attention to detail and discretion. closing deals use persuasive communication and sales skills to convert qualified leads into active cases. aim to meet or ...
Cloud and network services is a leading nokia business group that offers network solutions on core, business and enterprise segments, as well as cloud solutions and cognitive services. it is a newly formed business group, that includes most of the former nokia software business, nokia’s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its former global services unit. this unit will also act as a delivery channel of certain products from other business groups to enterprise customers. cloud and network services (cns) will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation. **job key tasks & responsibilities**: - **deep epc technical knowledge** - **technical contact and reference person for mid and large sized projects.**: - **working together with project management and technical staff**: - **manages all the technical management activities defined in customer contract with small /medium business volume and average complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase.**: - **acts as primary technical interface and first technical escalation point within the customer project*.**: - **supports project execution owner (peo) in project planning and delivery acceptance.**: - **validates the workload involved and expertise needed related to technical tasks. ensures resource management related to te...
About tripleten tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment in the role **these positions are based in the latam market** **please submit all resumes in english** our tutor assistants act as senior peers to students on our programs. they help new students go through the beginner material and the first few sprints. the primary goal is to guide, support and motivate new students to the point where they feel confident with the material. they communicate with students mostly through video calls (group and individual) and direct messages. they are someone that students relate and look up to because, in most cases, they’ve been through the same journey and can explain everything in the language the students will understand. they help students with very different requests, from navigating the platform and analytic tools, to writing code or formulas, starting to work on a project, completing simple platform tasks. they share their own life h...
We're hiring in medellín! we are looking for a detail-oriented intake specialists fluent in portuguese and english to join one of our top clients in the united states. check out the details below and see if this opportunity is for you! position: intake specialist salary: $4,000,000 cop schedule: monday to friday; 9:00 am to 7:00 pm. weekends off. location edificio talsa con dirección carrera 50 gg no 12 sur 07. a 5 minutos de la estación aguacatala del metro en carro y a 15 minutos a pie. about the role the no fault group is looking for proactive and detail-oriented intake specialists to join our growing team. this role is key to ensuring a smooth and supportive experience for new and existing clients. you’ll be the first point of contact, responsible for qualifying leads, building strong relationships, and guiding clients through the intake process from start to finish. our mission is to deliver top-tier service by connecting clients with the best-suited medical and legal professionals in our network. the ideal candidate will bring exceptional communication skills, empathy, and problem-solving abilities, thriving in a fast-paced, client-facing environment. key responsibilities client screening and qualification - conduct intake calls to understand client needs, gather critical information, and assess eligibility for services. - evaluate cases with attention to detail and discretion. closing deals - use persuasive communication and sales skills to convert qualified leads into active cases. - aim to meet or exceed intake targets and conversion metrics. retent...
Edgewell is a global team of over 6,000 visionaries, doers and makers. our secret is people, and we have an inspiring and collaborative global force of them. our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination. senior hr associate colombia & distributors. bogotá,hybrid working (2-3 days onsite). permanent, full time, attractive salary & benefits. let's talk about you..... you’re ambitious, but you want a career with purpose—we love that. you’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. you want to make your mark and let your personality shine. well, if you’re interested in our sr hr associate role, this might be your next step! this is a great choice for an ambitious doer, maker and innovator. we are looking for a great team player to join edgewell personal care - a global consumer goods business with a portfolio of over 25 brands (banana boat, schick, hawaiian tropic, carefree, bulldog skincare...just to name a few!). now, let’s get down to business reporting to our sr. hr manager latam you will manage key relationships internally include commercial, finance, marketing, supply chain, controller ship, the hr latam team and manage key relationships externally including agency partners, external vendors (benefit provider, legal). you will be the first point of con...
Key responsibilities as a transaction administrative at emapta-global, you will own the process that gets loans to the finish line. help drive transactions from application to closing table, build cross-border connections, and elevate your expertise in international real estate finance. job description manage the flow of mortgage files from application to closing by coordinating with internal teams and external partners, verifying documentation for accuracy, resolving compliance issues, and ensuring timely submissions. play a critical role in delivering a seamless loan process for every borrower. employment details - indefinite term type contract - monday to friday, 08:00 am – 05:00 pm (work hours) - remote / work from home arrangement - 5 days work week - 20 vacation days in total (5 leaves convertible to cash) - fully-customized emapta laptop and peripherals - direct exposure to clients - diverse and supportive work environment - unlimited upskilling through emapta academy courses requirements - 2–5 years of experience as a transaction specialist - prior experience in mortgage processing, real estate, or a related transaction coordination role preferred - exceptional attention to detail and ability to manage multiple files simultaneously - comfortable using systems such as byte, docusign, and power bi - excellent written and verbal communication skills - ability to work independently and as part of a virtual team day-to-day tasks - serve as a primary point of contact for internal teams and external parties throughout the transaction process - review mortgage lo...
Were hiring in medellín! intake specialist fluent both in portuguese & english we are looking for detail-oriented intake specialists to join one of our top clients in the united states. check out the details below and see if this opportunity is for you! position:intake specialist salary: competitive schedule: monday to friday; availability from 7:00 am to 7:00 pm.( it does not eman you will from all that time, it means your shecule will be in that time frame, 45 hours per week). *location* edificio talsa con dirección carrera 50 gg no 12 sur 07. a 5 minutos de la estación aguacatala del metro en carro y a 15 minutos a pie. *about the role* the no fault group is looking for proactive and detail-oriented intake specialists to join our growing team. this role is key to ensuring a smooth and supportive experience for new and existing clients. youll be the first point of contact, responsible for qualifying leads, building strong relationships, and guiding clients through the intake process from start to finish. our mission is to deliver top-tier service by connecting clients with the best-suited medical and legal professionals in our network. the ideal candidate will bring exceptional communication skills, empathy, and problem-solving abilities, thriving in a fast-paced, client-facing environment. key responsibilities client screening and qualification conduct intake calls to understand client needs, gather critical information, and assess eligibility for services. evaluate cases with attention to detail and discretion. closing deals use persuasive commun...
Were hiring in medellín! we are looking for a detail-oriented intake specialists fluent in portuguese and english to join one of our top clients in the united states. check out the details below and see if this opportunity is for you! position: intake specialist salary: $4,000,000 cop schedule: monday to friday; 9:00 am to 7:00 pm. weekends off. location edificio talsa con dirección carrera 50 gg no 12 sur 07. a 5 minutos de la estación aguacatala del metro en carro y a 15 minutos a pie. about the role the no fault group is looking for proactive and detail-oriented intake specialists to join our growing team. this role is key to ensuring a smooth and supportive experience for new and existing clients. youll be the first point of contact, responsible for qualifying leads, building strong relationships, and guiding clients through the intake process from start to finish. our mission is to deliver top-tier service by connecting clients with the best-suited medical and legal professionals in our network. the ideal candidate will bring exceptional communication skills, empathy, and problem-solving abilities, thriving in a fast-paced, client-facing environment. key responsibilities client screening and qualification conduct intake calls to understand client needs, gather critical information, and assess eligibility for services. evaluate cases with attention to detail and discretion. closing deals use persuasive communication and sales skills to convert qualified leads into active cases. aim to meet or exceed intake targets and conversion metrics. retenti...
Key responsibilities and general accountabilities: 1. handle complex customer portfolio with high impact in the business. 2. establish a close and trustful relationship with the customer, proactively anticipating issues. 3. ensure timely collection of receivables by working closely with the customer and other finance teams, resolving causes of non-payment. 4. drive timely collection by following up on overdue invoices with customers, collection agencies, and end consumers. 5. manage customer relationships, including problem resolution and root cause analysis, and propose solutions to the area manager. 6. assess and review the credit risk of customers regularly, calculate, and suggest necessary credit limits. 7. decide on the release of blocked orders and ensure their timely release. 8. provide insights into the development of the accounts receivable position to sales and finance teams. 9. act as the first point of contact for process-related issues and escalations. 10. manage relationships with customer service and other stakeholders. 11. identify improvement opportunities and support their implementation. 12. lead process and improvement projects for credit and collections. 13. support ongoing projects for technology implementation. 14. ensure the lowest possible write-offs for uncollectible balances. 15. provide insights into the calculation of provisions for uncollectible balances. 16. support requests from partner finance departments. 17. establish and maintain strong financial controls over the work performed. 18. act as backup for the team leader, supporting daily te...
Join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to fighting for the rights of our clients. we are seeking a dedicated and compassionate legal intake specialist [english/spanish - bilingual] to be the first point of contact for potential clients. this role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed. the ideal candidate will have exceptional communication skills, a strong understanding of the intake process, and a passion for helping others. requirements key responsibilities: inbound call management: professionally handle incoming calls from clients involved in auto accidents gather essential information regarding the accident and potential legal representation needs. demonstrate empathy and understanding while maintaining a high level of professionalism client interaction: communicate effectively with clients to explain legal processes and procedures. provide information about the firm's services and answer client queries. collect and document relevant details to assist attorneys in evaluating cases. multi-tasking: manage multiple tasks simultaneously in a fast-paced environment. efficiently navigate and update electronic systems while engaging with clients on the phone. prioritize and address urgent client needs promptly. document management: maintain accurate and confidential client records in compliance with legal standards. organize and update client information, ens...
First point group is recruiting for a head of sales (fluent english + spanish/french speaker ) with proven success in winning new business (in the area of saas / software solutions) with tier 1 telecom operators / carriers in europe and/or americas / latam region. the successful candidate will have experience related to telecom roaming technology & services. our client is a global telecom service and solutions provider specialising in telecommunication volte / 4g / 5g telecom roaming services. candidates with no previous experience of winning business from telecom major network operators will not be considered. your responsibilities - 75% hunting | 15% sales leadership (of 2 sales managers) | 10% farming. please note – sponsorship cannot be provided. candidates must live in europe with valid rights to work. job description: this is an exciting opportunity for a head of sales to join an established provider of telecom saas services and solutions. you will lead the organisation’s global sales strategy and be instrumental in driving business growth through the development and execution of sales strategies, tactical plans, and targeted activities that attract, convert, and retain high-value clients across multiple territories. in addition to direct business development responsibilities, you will lead a small, experienced sales team—setting the standard for high performance, accurate forecasting, and consistent results. your leadership will play a key role in driving profitability and executing the company’s commercial growth strategy. key responsibilities: develop and execute t...
**bogota** - hr & office**regional hr manager latam**: **hr manager latam** - recruiter - sonya reilly**exciting hr leader opportunity at betsson latam hub in bogotá!** are you passionate about people and driven by a positive workplace culture? do you thrive in dynamic international environments where your skills can make a tangible difference? if so, we've got an exciting opportunity for you! betsson group is looking for an experienced hr manager to join our award-winning hr team and help shape the direction of our latam region as we continue to expand there. as our hr manager latam, you'll be at the forefront of all hr matters. you will work closely with local and global management teams and the global hr team in malta to provide the best employee experience for our betssonites in latam. **a flavour of what you’ll be doing** - 360 management of our hr operations in latam (colombia, mexico, brazil, argentina) - act as the top-level hr business partner to the assigned leadership team providing continuous coaching in multi-discipline hr policies & processes. - responsible for planning, organizing, coordinating, managing, and controlling human resources strategy for latam. - support managers for people matters: organization development, leadership, coaching, hr processes, team building, social climate and employee relationships and generate management sponsorship to hr policies and initiatives. - implement talent management solutions to enable business priorities - through performance management, career development, succession planning, performance management...
1 day ago be among the first 25 applicants bush and bush law group provided pay range this range is provided by bush and bush law group. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $8,320.00/yr - $12,480.00/yr join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to fighting for the rights of our clients. we are seeking a dedicated and compassionate legal intake specialist [english/spanish - bilingual] to be the first point of contact for potential clients. this role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed. the ideal candidate will have exceptional communication skills, a strong understanding of the intake process, and a passion for helping others. requirements key responsibilities: inbound call management: professionally handle incoming calls from clients involved in auto accidents gather essential information regarding the accident and potential legal representation needs. demonstrate empathy and understanding while maintaining a high level of professionalism client interaction: communicate effectively with clients to explain legal processes and procedures. provide information about the firm's services and answer client queries. collect and document relevant details to assist attorneys in evaluating cases. multi-tasking: manage multiple tasks simultaneously in a fast-paced environment. efficiently n...
**bogota** - operations**payment shift leader**: **overview**: the function of the payments and fraud shift leader is to handle contacts related to payments queries raised by customers or any internal or external parties. the aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts. - recruiter - paula guerra**main responsibilities**: the main responsibilities include but are not limited to: - allocation and prioritization of task during the shift. - being the first line of contact for 3rd party providers regarding payments related issues. - taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load. - answering escalations from customer support and following up on the timely resolution of issues. - cooperate with payments and fraud team leader on any issues facing the team. - work together with payments and fraud team leader in order to improve and maintain procedures within the payments team. - raise any trends in escalations, denoting a possible generic issue with anything payment related. - ensuring that ongoing tech issues are monitored and proper follow up is done to ensure mínimal down time and customer impact. - point of contact for any payment and fraud related issues or questions. - processing of internal crediting requests. - be a point of assistance to the other team members when the need...
First point group is recruiting for a head of sales (fluent english + spanish/french speaker ) with proven success in winning new business (in the area of saas / software solutions) with tier 1 telecom operators / carriers in europe and/or americas / latam region. the successful candidate will have experience related to telecom roaming technology & services. our client is a global telecom service and solutions provider specialising in telecommunication volte / 4g / 5g telecom roaming services. candidates with no previous experience of winning business from telecom major network operators will not be considered. your responsibilities - 75% hunting | 15% sales leadership (of 2 sales managers) | 10% farming. please note – sponsorship cannot be provided. candidates must live in europe with valid rights to work. job description: this is an exciting opportunity for a head of sales to join an established provider of telecom saas services and solutions. you will lead the organisation’s global sales strategy and be instrumental in driving business growth through the development and execution of sales strategies, tactical plans, and targeted activities that attract, convert, and retain high-value clients across multiple territories. in addition to direct business development responsibilities, you will lead a small, experienced sales team—setting the standard for high performance, accurate forecasting, and consistent results. your leadership will play a key role in driving profitability and executing the company’s commercial growth strategy. key responsibilities: develop and e...
Job summary: the service desk analyst l1 is the first point of contact for the users who call our it service desk while providing the highest level of customer service. in a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **responsibilities**: - **responsibilities of the process**: - perform incident and request queue management for auxis clients and assign the tickets as appropriate - provide first-level contact and convey resolutions to customer issues - properly escalate unresolved queries to the next level of support - walk customers through a problem-solving process - follow up with customers. - utilize excellent customer service skills and exceed customers’ expectations - ensure proper case recording, documentation, and closure - recommend procedure modifications or improvements - update or create knowledge base articles to ensure procedures for the service desk are correct - acquiring and maintaining knowledge of relevant product offerings, current support policies, and methods of support delivery, to provide technically accurate solutions to users. - other related tasks and responsibilities as directed by the auxis service support team lead or his designate(s) - additional responsibilities include: - comply and adhere to auxis operational processes and security policies - use of auxis service management tools for incident, problem, change, and configuration management - attend all operational and project (ad-hoc) related scheduled meetings as requir...
**introducing masabi** // at masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. we build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. our justride platform is used in over 250 locations globally, including some of the largest cities in the world. with our industry-first mobile ticketing sdk, we’ve partnered with large players in the transport space, including uber, moovit and transit. your own journey is important to us too. choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. here, you’ll find the tools you need to build the career you want. whether you’re taking the direct route or trying a new path, we’ll support you no matter what. **the role** // as a junior account manager**at masabi, you will play a pivotal role in managing and nurturing existing client relationships. your primary focus will be to acquire a deep understanding of our client's needs, particularly in the context of fare collection and broader initiatives, and leverage the full potential of the justride platform to deliver maximum value. you will actively engage in upselling and adoption efforts, with opportunities for revenue incentives as a reward for your successful outcomes. this role will work under close supervision and mentorship, gaining foundational experience in account management. mas...
First point group is recruiting for a head of sales (fluent english + spanish/french speaker ) with proven success in winning new business (in the area of saas / software solutions) with tier 1 telecom operators / carriers in europe and/or americas / latam region. the successful candidate will have experience related to telecom roaming technology & services. our client is a global telecom service and solutions provider specialising in telecommunication volte / 4g / 5g telecom roaming services. candidates with no previous experience of winning business from telecom major network operators will not be considered. your responsibilities - 75% hunting | 15% sales leadership (of 2 sales managers) | 10% farming. please note – sponsorship cannot be provided. candidates must live in europe with valid rights to work. job description: this is an exciting opportunity for a head of sales to join an established provider of telecom saas services and solutions. you will lead the organisation's global sales strategy and be instrumental in driving business growth through the development and execution of sales strategies, tactical plans, and targeted activities that attract, convert, and retain high-value clients across multiple territories. in addition to direct business development responsibilities, you will lead a small, experienced sales team—setting the standard for high performance, accurate forecasting, and consistent results. your leadership will play a key role in driving profitability and executing the company's commercial growth strategy. key responsibilities: develop and e...
2 weeks ago be among the first 25 applicants join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to fighting for the rights of our clients. we are seeking a dedica...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. join our team as a legal intake specialist at bush & bush law group! bush & bush law group is a leading personal injury law firm dedicated to ...
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