Job title: phlebotomist laboratory certified. specimen collect dept: laboratory location: maury regional medical center. columbia, tn shift: full time. monday. thursday, 1pm. 10:30pm maury regional health: at maury regional health, patients are at th...
Hiring department research project analyst leadcenter for health policycollege of health sciencesuniversity of missouri. columbia job description the mu center for health policy (chp), in the college of health sciences (chs), seeks skilled research d...
Overview required skills javascript / strong typescript / strong node.js / strong react / strong english / strong we are looking for an experienced senior full stack developer to join our stellar team! we are building a competence center where we stay focused on exploring different domains to become the industry’s best-in-class specialists. if you can easily learn new technologies, see the “big picture,” strive for high-quality solutions, and work without supervision, it could be a perfect match. we view technology as a tool and aren’t religious about it. we put these tools in service of our customers and love it when a hard problem can be solved in a simple, beautiful, and cost-effective way. this is what drives our technology choices today and will drive our choices tomorrow and the day after. by joining us, you will: have the possibility to deep dive into a very exciting and challenging domain – advertising suggest improvements in all engineering and architectural aspects of the projects become a part of the core team, that works with pre-sale activities and develop technical expertise in our team improve own qualification within areas of expertise at various training courses, mentoring circles, and other educational events requirements requirements 4+ years of software engineering experience excellent knowledge of javascript (typescript, node.js) solid experience with python or golang excellent knowledge of react.js or any other fe framework good level of experience with clouds (aws or gcp) strong estimation skills, ability to come up with solutions, pros/cons strong kn...
Job description our client, gatestone & co. established in 1926, have forged an exceptional legacy in the realm of contact center and bpo services. with a steadfast commitment to delivering customer care, technical support, tele sales, digital solutions, social media management, back office support, and receivable management, our client emerges as a paragon of excellence. their global footprint spans interactions with renowned fortune 500 companies, making an impact that reverberates across industries. they have meticulously woven a work environment that values expertise, nurtures growth, and rewards innovation. by fostering a culture of service excellence and forward thinking, our client empowers its employees to be drivers of change. with accolades like the jd power & associates award for customer service excellence, our client signifies a commitment to exceptional performance and global recognition. embark on this journey with them, where your aspirations find a thriving ecosystem to flourish. job description be part of our client’s team as a senior proposal writer , where your expertise in transforming complex technical concepts into clear and engaging documentation will shape the future of technology. in this role, you'll have the opportunity to create and maintain a diverse range of technical documentation, including rfps, user guides, and installation manuals. your words will bridge the gap between intricate technical details and various audiences, contributing to our client's mission of delivering top-tier services. here’s an overview of your future role: empl...
Position summary: to help advance teach for all's 25-year vision, we are seeking a director of equity, leadership development. this role will lead our diversity, equity, and inclusion (dei) efforts, foster belonging among staff, develop dei capabilities across our global team, and ensure our systems and practices are equitable and inclusive. key responsibilities include: designing and facilitating organization-wide learning experiences, reflection spaces, and structured fellowships. providing coaching and consulting to teams, individuals, and senior leadership. this role is crucial for embedding our vision and values, centering equity, and fostering belonging among staff. the director will work closely with the ceo, regional heads, and global team leads, and will be part of the equity, leadership, and organizational development (el&od) team within the broader people circle. the director reports to the chief administration officer. outcomes success in this role means our global staff have the coaching, learning experiences, and resources needed to center equity into their work, supporting our diversity & inclusiveness (d&i) core value. success measures: creation and execution of excellent learning experiences, reflection spaces, and resources that build d&i mindsets, knowledge, and skills. positive results in staff engagement data across the organization and teams increased percentage of staff who feel welcomed and included by colleagues. increased percentage of staff who feel their voice, opinions, and working styles are valued by colleagues and managers. increased percenta...
Work where you matter at dollar general, our mission is serving others! we value each and every one of our employees. whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. we are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. your difference truly makes a difference at dollar general. how would you like to serve? join the dollar general journey and see how your career can thrive. overview popshelf’s seeks to provide fun finds for less through a fun and stress-free shopping destination for everyday and special items. we make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. popshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. learn more at www.popshelf.com. responsibilities team member general summary: the team member acts as a point of contact for our customers. the duties of the team member include stocking and merchandising displays, recovering merchandise, display product knowledge, cleaning the store, operating the cash register(s), and performing other duties as assigned by the store manager to maximize store profitability and customer satisfaction while protecting company as...
Senior business intelligence analyst-2407021983w description kenvue is currently recruiting for: senior data analyst who we are at kenvue, we realize the extraordinary power of everyday care. built on over a century of heritage and rooted in science, we’re the house of iconic brands - including neutrogena®, aveeno®, tylenol®, listerine®, johnson’s® and band-aid® that you already know and love. science is our passion; care is our talent. our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. with expertise and empathy, being a kenvuer means to have the power to impact life of millions of people every day. we put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! join us in shaping our future–and yours. position overview: we are seeking a detail-oriented and technically adept operations senior data analyst to join our team. the ideal candidate will possess strong analytical skills, with a focus on data pipelines, reporting tools such as power bi or tableau, and preferably have experience in shared services / contact center operations. he or she will lead development of dashboards and implement tools for process monitoring and driving automation. the ideal candidate will have strong background in designing, implementing, and managing data architecture to support efficient data storage, retrieval, and analysis. key responsibilities ·develop and maintain robust data pipelines using etl (extract, t...
Work where you matter at dollar general, our mission is serving others! we value each and every one of our employees. whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. we are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. your difference truly makes a difference at dollar general. how would you like to serve? join the dollar general journey and see how your career can thrive. overview popshelf’s seeks to provide fun finds for less through a fun and stress-free shopping destination for everyday and special items. we make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. popshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. learn more at responsibilities lead team member general summary: the lead team member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. the duties of the lead team member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the st...
Title: trainer afr location: gsc bog as an expert with the business support service line at dhl global forwarding freight (dgff) global service center (gsc), you will be responsible for delivering training for air products. you will support our country training teams by handling training and administrative tasks within specified timelines and quality standards, aligned with business objectives and dhl group guidelines. key responsibilities 1. understand customer and stakeholder interests; advise station operators on tms (transport management system). 2. serve as a primary contact for internal users with technical or administrative issues related to tms. 3. maintain and implement standards, systems, and processes for training delivery and administration support. 4. encourage acceptance of new concepts and practices among subject matter experts. 5. manage actions, escalate issues when necessary, and document push-back when required. 6. lead change management initiatives to ensure smooth organizational transitions, including training staff on new policies, procedures, and technologies. 7. report issues to senior stakeholders and collaborate with learning and development, operations, and hiring teams. 8. coordinate with external service providers as needed. 9. build strong, trusting relationships across functions and levels. 10. ensure new hires meet system access requirements, including opening i.t. tickets. 11. support cw1 end-user training on-site to meet access requirements. 12. deliver us afr e2e training, including cw1 search grid and other process-spec...
Work where you matter at dollar general, our mission is serving others! we value each and every one of our employees. whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. we are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. your difference truly makes a difference at dollar general. how would you like to serve? join the dollar general journey and see how your career can thrive. overview popshelf’s seeks to provide fun finds for less through a fun and stress-free shopping destination for everyday and special items. we make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. popshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. learn more at responsibilities team member general summary: the team member acts as a point of contact for our customers. the duties of the team member include stocking and merchandising displays, recovering merchandise, display product knowledge, cleaning the store, operating the cash register(s), and performing other duties as assigned by the store manager to maximize store profitability and customer satisfaction while protecting company assets. ...
The director of finance and hr is responsible for overseeing financial operations and human resources. this role helps to ensure financial stability, operational efficiency, and effective collaboration across teams to support the organization's strategic goals. this individual serves along with the executive director as a standing member of the board of directors finance committee. about sil: services for independent living (sil) is a non-profit center for independent living dedicated to empowering individuals with disabilities, seniors, and veterans to achieve greater independence and quality of life. rooted in the independent living philosophy, sil is part of a statewide network of 21 centers in missouri. we have a proud history of championing consumer control and community-based solutions to create a barrier-free community for all. why join our team? sil is committed to building a diverse and inclusive team. we encourage individuals with disabilities, veterans, and people from all backgrounds to apply. we strive to provide an accessible and supportive workplace where everyone can thrive. - competitive compensation - full-time position - work hours monday through friday, 8:00 a.m. to 5:00 p.m. - medical, dental, vision, and life insurance - 401 (k) - paid time off and 11 paid holidays what will i do? - provide direct supervision of the business office, payroll, and human resources. - identify and coordinate training needs for supervised staff to meet internal and external standards or regulations. - document staff performance and behavior in employee ...
Description **what** **we** **are** **looking** **for** required qualifications - associate’s/bachelor’s degree or equivalent in hr or related field - required years of related experience: 3-5 years of related experience - demonstrates customer orientation and excellent customer service skills - strong organization skills, attention to detail and follow-through to resolve any outstanding issues - strong problem solving/issue resolution skills - strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance - experience with tools to report data, track and analyze trends desired qualifications - service center experience in human resources - strong written and verbal communication skills - fluent in english - experience using case management tools (ideally salesforce or service now) - a global mindset, with the capability to understand and correctly represent the needs of the countries and region - demonstrated understanding how work and local activities integrate with other hr functional work and in alignment with hr standards. - discretion, professionalism, confidentiality and judgment - ability to prioritize workload and provide timely follow-up and resolution - ability to work effectively in a fast-paced, self-directed team-based environment - enthusiastic team player with a strong drive to create a positive work environment - experience partnering internally and externally to address people-related challenges - ability to accurately collect information in or...
**requisition id**: 210240 we are committed to investing in our employees and helping you continue your career at scotiatech. **_ purpose_** contributes to the overall success of the contact center technology team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. **_ accountabilities _**: - works closely with internal business customers, business analysts, and team members to understand business requirements that drive the development, analysis, and design of quality technical solutions. - responsibilities may also include participation in performance monitoring and on-going support. - provides guidance and training to peer’s programmers. - participates in the evaluation of production logs and system service requests and identifies actions to be taken to accomplish successful resolution to problem logs and deployment of new enhancements. - assists in integrated system test (ist) by supporting the test plan, test case validation and execution. - design and build data visualizations, dashboard and reports using software tools including but not limited to power bi & sql. - design and develop reports as required by business clients. - create and maintain interactive data visualization through data interpretation and analyses, integrating various reporting components from multiple data sources. - create new methods to visualize core business metrics through ...
Requisitos: collect center sas, empresa dedicada a la prestación de servicios de cobranzas a través de call center, se encuentra en la búsqueda de bachilleres, técnicos o tecnólogos para laborar como asesor de cobranzas - con experiência en call center o ventas comerciales o cobranza. objetivo del cargo: ejecutar las actividades del proceso de gestión de cobranza con el fin de garantizar la recuperación de la cartera en función del cumplimiento de las metas definidas por el cliente y la empresa. actividades a realizar: 1. conocer la cartera que le ha sido asignada como objeto de su contrato; cumplir con las metas mensuales establecidas tanto por el cliente (entidad contratante) como por el empleador 2. garantizar el cumplimiento del guion establecido para la respectiva cartera con el fin de realizar la gestión de cobranza. 3. gestionar telefónicamente al titular de cada obligación para generar acuerdos de pago que contribuyan a que el cliente cumpla con sus obligaciones. 4. realizar seguimiento a clientes vía telefónica; así como compromisos o acuerdos de pago en función de su gestión. 5. ofrecer campañas o alternativas de normalización frente a las sugerencias por la entidad. 7. cerrar negociaciones dependiendo if(window.screen.availwidth <768) { googletag.cmd.push(function() { googletag.display('div-gpt-ad-2162589-28'); }); } de la edad de mora y prestar asesoría cuando el cliente vaya a realizar el pago. 8. analizar el seguimiento en cifras de la cartera, teniendo en cuenta los pagos realizados por los clientes directamente al acreedor. 9. cumplir con l...
Dedicated to sustainable development, arup is a collective of designers, advisors and experts working globally. founded to be humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigor to shape a better world. we are currently seeking an accounts payable assistant to join our finance team in bogota, colombia to support our local operations. this position will report to the accounting manager in bogota and interact directly with our shared service center in newcastle, uk as well as the statutory team in toronto, canada to respond to business inquires, and assist with daily operations in colombia. this role will not only provide beneficial support to the accounts payable review colombia invoices received through electronic invoicing platform (dian) monthly and compare to concur to assess outstanding invoices to be processed. review all colombia expense reports in detail to ensure all 3rd party details are filled out correctly. submit monthly colombia statutory and payroll tax invoices to concur for processing. prepare “cuenta de cobro” for invoices or “documento soporte” for expenses as necessary and upload to electronic platform. prepare weekly colombia ap report and upload to the bank. report weekly payments to aap prepare monthly reconciliation between concur vs jde. request new vendors to be created in jde. collect withholding certificates from all vendors annually. payroll summarize monthly changes that impact payroll for submission to payroll provider (starters, leavers, salary changes, vacation, sick ...
Overview the scheduling coordinator i will collect patient and treatment information, estimate deposit requirements, provide cost estimates, determine patient liability, establish payment arrangements, and coordinate payment arrangement information for outpatient and day programs with non-par payer sources. responsibilities 1. schedules new and follow-up patient appointments. 2. answers phones, directs calls as needed, takes messages, returns calls to answer inquiries/questions, and provides accurate and timely follow-up. 3. ensures that new and follow-up appointments are confirmed prior to the date of service. 4. ensures clinic(s) waitlist letters are sent to parents/families in a timely fashion. 5. continually monitors scheduling. moves patient appointments if necessary to maintain the highest level of efficiency and patient satisfaction. 6. maintains and updates scheduling templates for all providers, to include personal leave requests. 7. tracks all new and follow-up patients using the scheduling system and works with providers and other care centers to ensure proper scheduling related to patient needs. 8. maintains regular contact with patients, clinics, and departments regarding pending insurance clearances, coverage, issues, and/or follow-up activity. responds to patients, families, and clinic issues in a timely and professional manner. 9. provides routine financial counseling and seeks assistance from the supervisor when obtaining answers to resolve patient issues. 10. maintains a general and updated understanding of insurance requirements as they rel...
Head of account to report bogota hub_ - _ location: bogotá, colombia_ - _ job type: permanent, full time_ about the job our team: - sanofi business services (sbs), one of the 5 pillars of sanofi’s business services organization, is setting up a new captive business services center in bogota to provide account-to-report, integrated order-to-cash as well as hr services._ - the global account to report (a2r) team within the sanofi business services (sbs) organization. a2r is an end-to-end organization that manages finance activities from accounting data recording to the production and sign-off of financial reports. a2r consolidates the following activities: fixed assets, intercompany, closing, reporting, inventories, cash accounting, tax compliance and tax reporting activities, audit support and master data._ main responsibilities: - the purpose of the role is to perform a2r activities as described in the activity split of the global a2r core model for countries in latin america and north america:_ - _ ensure delivery of a2r activities with consistency and reliability_ - _ monitor performance kpis and ensure issues are addressed in an effective and timely manner._ - _ engage with key stakeholders, collect feedback, and monitor stakeholders’ satisfaction (e.g., a2r country/mco heads)_ - _ supervise a2r teams in the bogota hub for daily operations and projects._ - _ ensure adequate staffing, people development and talent management of own team contributing to employee satisfaction._ - _ champion a delivery, performance & transformation _mindset_ - _ drive con...
Nos encontramos en la búsqueda de personal bilingüe, proactivos, con actitud de servicio, excelente presentación personal, buena comunicación oral y escrita para laborar como asesor contac center bilingüe. - con experiencia. -atención al cliente: resuelve consultas, dudas y reclamos de los clientes. gestión de canales: maneja las interacciones de los clientes a través de diferentes canales de comunicación. resolución de problemas: ofrece soluciones a los problemas técnicos o de servicio de los clientes. generación de leads: identifica y califica posibles clientes a través de la comunicación. ventas: concretar ventas a través de diferentes canales de la empresa. mejora de la experiencia del cliente: busca constantemente formas de optimizar la interacción del cliente con la empresa....
Nos encontramos en la búsqueda de personal bilingüe, proactivos, con actitud de servicio, excelente presentación personal, buena comunicación oral y escrita para laborar como asesor contac center bilingüe. - con experiencia. -atención al cliente: resuelve consultas, dudas y reclamos de los clientes. gestión de canales: maneja las interacciones de los clientes a través de diferentes canales de comunicación. resolución de problemas: ofrece soluciones a los problemas técnicos o de servicio de los clientes. generación de leads: identifica y califica posibles clientes a través de la comunicación. ventas: concretar ventas a través de diferentes canales de la empresa. mejora de la experiencia del cliente: busca constantemente formas de optimizar la interacción del cliente con la empresa. - educación mínima: bachillerato / educación media - 1 año de experiencia - idiomas: inglés - conocimientos: comunicación y persuasión, trabajo en equipo, ventas...
Hiring departmentresearch project analyst leadcenter for health policycollege of health sciencesuniversity of missouri - columbiajob descriptionthe mu center for health policy (chp), in the college of health sciences (chs), seeks skilled research data analysts to conduct data analysis, analytical studies and evaluation that support and facilitate the planning, policy development, research, and decision-making activities for the center for health policy's increasing volume of research, analytical, and data request projects. (there are two positions available.)job responsibilities:conduct all stages of complex research/data analysis, including scoping research questions, designing and executing statistical analyses, exploring and evaluating new datasets, and developing new metrics and algorithms.compile, analyze, interpret, and assemble qualitative and quantitative data; manage, merge and analyze data from a variety of primary and secondary data sources, including: ehr systems, clinical and public health registries (e.g., cancer registry, vital statistics registries, and medicare claims via cms); develop crosswalks, identify gaps, and conduct statistical analysis/reporting.utilize the administrative claims, provider and eligibility data from mo healthnet (missouri medicaid) as a proxy for clinical outcomes; prepare in-depth reports, summary procedures, conclusions, and articles; translate the findings into recommendations for health policy initiatives.support the research and evaluation of projects by performing evaluation analysis utilizing claims data; develop, document, an...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space.be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you.as an sr. aws consultant, you will have the opportunity to:support customers in the adoption of amazon connect solutions, ensuring successful...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
**position**:office admin (english speaker) **job type**:full-time availability **hours**: mon-fri 8:30 am - 5 pm california time **compensation**:$6/hour do you love helping people? are you naturally skilled in listening and communicating with others? do you enjoy learning more about and working within the remodeling industry? if you want to work with a company that values its team members, and where you love collaborating with your team to achieve goals, this may be the place for you! we are a family-owned and operated, kitchen, bath, and flooring company specializing in kitchen, bath, and flooring remodeling solutions, serving southern california for over 35 years. we help enhance our client's lives by transforming their interior spaces and providing a fun, hassle-free remodeling experience. our team members are at the center of our success and we are seeking talented individuals to join our team and be part of the growth for payless kitchen & bath company. - positive energy - enthusiastic - goal oriented - team player **general responsibilities**: - liaison of the company to all vendors - handle requests and queries appropriately & expeditiously - uploading documents into appropriate folders - management/processing of invoices - issue and coordinate signature of lien releases - collect and file insurance certifications - vendor onboarding including collecting w-9s - general coordination (with other parties in the company): project coordinators, sales, installers, marketing team - manage new hire paperwork and orientation process - answer off...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of account managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the account management team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successful in th...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
**requisition id**: 210240 we are committed to investing in our employees and helping you continue your career at scotiatech. **_ purpose_** contributes to the overall success of the contact center technology team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. **_ accountabilities _**: - works closely with internal business customers, business analysts, and team members to understand business requirements that drive the development, analysis, and design of quality technical solutions. - responsibilities may also include participation in performance monitoring and on-going support. - provides guidance and training to peer’s programmers. - participates in the evaluation of production logs and system service requests and identifies actions to be taken to accomplish successful resolution to problem logs and deployment of new enhancements. - assists in integrated system test (ist) by supporting the test plan, test case validation and execution. - design and build data visualizations, dashboard and reports using software tools including but not limited to power bi & sql. - design and develop reports as required by business clients. - create and maintain interactive data visualization through data interpretation and analyses, integrating various reporting components from multiple data sources. - create new methods to visualize core business metrics through ...
We have always been a remote company spread across seven countries and five continents. you’ll work remotely from your home in colombia and report directly to the chief customer officer. in this role you will lead a team of customer success managers that will work with our accounts to ensure they realize the full value of our products. your team will be responsible for onboarding and activation, expansions and renewals. your work will involve automations to reach out to customers at scale plus account management of our enterprise accounts. to succeed in this role, you will have to be deeply involved in ensuring that your team functions seamlessly with a strong focus on operational excellence and customer satisfaction. **in this role, you will**: - be in-charge of delivering a seamless customer experience across all stages and touch points in the customer journey - drive global initiatives to improve customer activation, onboarding, expansion and retention - ensure that the customer success team works in collaboration with all other business functions - leverage existing and additional relevant technologies for tracking key metrics across the full customer lifecycle - manage a portfolio of premium customers, across the entire lifecycle - further develop and mature playbooks, aligning to key moments that matter for time to value, feature adoption, expansion and renewals - dig into data to pull actionable insights that help to guide and measure - collect and share insightful feedback from our customers back into the marketing, and product teams **to be successfu...
Overview the scheduling coordinator i will collect patient and treatment information, estimate deposit requirements, provide cost estimates, determine patient liability, establish payment arrangements, and coordinate payment arrangement information f...
Title: rn. nurse residency program location: maury regional medical center position shift: temp 7a-7p, 7p-7a position summary: new graduate nurse with less than one year of experience seeking a clinical rn position. applicants for the rn nurse reside...
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