Join Us as Our People Hero Job Title: Human Resources (HR) Manager Office Location: Usaquén, Colombia. Schedule: Monday - Friday, 9 AM - 6 PM (4 days in office, Tuesdays work from home). Who We Are TourHero is a social travel platform revolutionising how people explore the world together. We connect adventure-seekers with unique, curated trips designed to bring communities together and create unforgettable experiences. Our Community: - ️ TourHeroes – Passionate travelers who craft and lead experiences. - ️ Travellers – Adventurers ready to join curated trips and make new connections. - ️ Operators – Local partners offering authentic, immersive activities. We are an early-stage startup, backed by Sequoia Capital & Lightspeed—the same investors behind Google, WhatsApp, Airbnb, Nvidia, and TikTok. As we scale, we’re building a driven, high-impact team to bring our vision to life. We’re looking for someone with an entrepreneurial mindset, ready to take on challenges, think outside the box, and make a real impact. If you thrive in a fast-paced environment and love pushing boundaries, this could be the perfect opportunity for you! The Role As TourHero grows, so does our team — especially in Bogotá, our fastest-growing office. We’re looking for a Human Resources (HR) Manager who will be the heartbeat of the employee experience in Colombia. This is a dynamic, hands-on role where you’ll wear many hats: from office and onboarding management to employee relations, compliance, and project support. You’ll be the go-to person for our Bogotá team, working closely with our global People & Talent function to ensure a smooth, people-first operation as we scale. This is a great opportunity for someone who thrives in a fast-paced environment, loves building structure, and genuinely cares about creating an outstanding workplace experience. What You’ll Be Doing Office Management - Act as the People point of contact for our Bogotá office and local employees - Manage office supplies, equipment, and desk setups - Coordinate with building management and external vendors - Support with organising office events (e.g. birthdays, socials, team gatherings) Employee Relations & Engagement - Be the first point of contact for employee feedback, concerns, and issues - Support managers with employee-related matters, including ER cases - Maintain accurate and confidential ER documentation - Provide coaching and support to employees as needed - Help design and run employee engagement and pulse surveys - Partner with managers to roll out culture and engagement initiatives - Monitor and flag retention risks HR Systems & Tools - Help set up and manage HR tools (e.g. HRIS, ATS, internal trackers) - Maintain clean and accurate employee records and documentation - Support with evaluating and rolling out new HR systems as the company grows People Policies & Compliance - Assist in implementing and maintaining local HR policies - Help manage and update the employee handbook - Stay up to date with Colombian labor laws and track relevant changes - Oversee and track employee sick leave, time off, and vacation requests - Ensure compliance with local regulations and internal policies - Support with contract creation and review for Colombian employees Pre-Onboarding & Onboarding - Coordinate with managers on pre-onboarding tasks (accounts, equipment, documentation) - Send welcome emails and pre-boarding instructions - Run the full onboarding process for Bogotá-based employees - Help develop and improve onboarding practices for different teams - Support manager onboarding training and documentation Recruitment Support - Support the Talent team with interview coordination, candidate communication, and scheduling (when needed) - Help ensure a great candidate experience locally Payroll Support - Liaise with the finance team on payroll-related questions and processes - Track and manage relevant employee data for accurate payroll execution Founder Support & Project Work - Support the founder and leadership team with People-related projects as needed (e.g. office moves, local initiatives, policy rollouts) The Ideal Profile - You have 5+ years of experience in People Operations, HR Generalist, or Office/People Management roles - You’re confident managing employee relations and providing day-to-day support to managers - You’re familiar with Colombian labor laws and compliance requirements - You’ve run onboarding processes before and know how to make new hires feel welcomed and supported - You’re organised, proactive, and not afraid to take ownership — if something needs doing, you do it - You’re a great communicator, both in Spanish and English - You enjoy working in-office with a team, but you’re also self-sufficient and can manage your time well - You thrive in a startup environment where things move fast and no two days are the same - You genuinely care about people and want to create a great employee experience Benefits: - 40 Days of Annual Leave – Includes bank holidays, giving you the flexibility to use them when it suits you. - Work From Anywhere – 15 days per year to set up your office anywhere in the world. - Health Coverage – SafetyWing health insurance with global coverage across 180+ countries. - Equity – Stock options after your probation period, making you a stakeholder in our journey. - Tech Budget – $200 USD for any additional equipment you need. #J-18808-Ljbffr