Job Summary We are seeking a skilled Business Operations Analyst to join our team. This role involves managing and optimizing delivery processes across projects, ensuring smooth operational workflows, compliance with delivery standards, and effective resource utilization to meet client and organizational goals. Key Responsibilities: - Assist in coordinating day-to-day delivery operations across assigned projects. - Support the development and documentation of operational processes and workflows. - Help track project timelines, deliverables, and quality benchmarks. - Collaborate with project managers and cross-functional teams to address operational needs. - Contribute to resource tracking and basic reporting to support project planning. - Participate in initiatives to improve consistency and efficiency in delivery practices. - Maintain accurate records of project activities and team updates. - Help identify potential risks and escalate issues to senior team members. - Act as a point of contact for internal stakeholders to support alignment on project goals. Qualifications Your Skills and Experience: - Bachelor's degree in Business Administration, Project Management, or a related field (or currently pursuing). - 2+ years of experience in operations, project coordination, or administrative support. - Basic understanding of project management principles. - Familiarity with tools like Trello, Asana, or Google Workspace. - Strong organizational and communication skills. - Eagerness to learn and grow in a fast-paced environment. What We Are Looking For We want to attract candidates with exposure to agile methodologies or delivery frameworks, interest in data tracking and reporting, a proactive mindset, attention to detail, willingness to take initiative, and enthusiasm for improving processes and supporting operational excellence.