Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Managers in this role get to**: **Impact the Bottom Line**:Drive the performance of a team of Consultants, meeting and exceeding all KPI targets. **Strengthen Relationships**: Manage attrition, shrinkage, and other critical metrics of the team. **Influence the Lives of Others**:Coach and mentor Consultants, providing feedback and performance management. **Keep Management Updated**:Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers. Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time. **Qualifications**: - Be able to work in MS Office - Be able to work in a fast-paced environment - Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player - Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements - Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner