Sutherland bogota, d. c. capital district, colombia actimize software engineer sutherland bogota, d. c. capital district, colombia 6 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company des...
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What will you do? you?ll provide outstanding customer service over the phone ? supporting individuals, offering guidance, and delivering real solutions that make a difference. every conversation is a chance to turn someone's day around. no students! when do you start? - start date: september 10th, 2025 - training: 23 days of on-site, full-time training - training schedule: monday to friday, 8am - 9 pm - location: americas site work modality: - 100% on-site at our americas office - we offer ongoing performance coaching to support your development hours of operation: - 42 hours per week - sundays off - 1 rotating day off - must be available for rotating shifts (7 am - 9 pm) what?s in it for you? - monthly salary: $2,500,000 cop - performance bonus: $400,000 cop why join us? - stable, long-term employment with punctual payments - full training provided to set you up for success - a dynamic, professional environment focused on growth - be part of a meaningful campaign that has real impact in people?s financial lives what do you need? - english level: b2 (you'll be assisting english-speaking customers) - strong communication skills and a passion for service ready to take on this new challenge? - apply now and take the next step in your career journey!...
What will you do? you?ll provide outstanding customer service over the phone ? supporting individuals, offering guidance, and delivering real solutions that make a difference. every conversation is a chance to turn someone's day around. no students! when do you start? - start date: september 10th, 2025 - training: 23 days of on-site, full-time training - training schedule: monday to friday, 8am - 9 pm - location: americas site work modality: - 100% on-site at our americas office - we offer ongoing performance coaching to support your development hours of operation: - 42 hours per week - sundays off - 1 rotating day off - must be available for rotating shifts (7 am - 9 pm) what?s in it for you? - monthly salary: $2,500,000 cop - performance bonus: $400,000 cop why join us? - stable, long-term employment with punctual payments - full training provided to set you up for success - a dynamic, professional environment focused on growth - be part of a meaningful campaign that has real impact in people?s financial lives what do you need? - english level: b2 (you'll be assisting english-speaking customers) - strong communication skills and a passion for service ready to take on this new challenge? - apply now and take the next step in your career journey!...
**contract type**: - temporary wah **location**: - bogotá - //bogota **date published**: - 08-19-2025 **job id**: - ref30004b company description: - we are _**_one sutherland_**_ — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win._ - sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle._ **job description**: the project manager performs a wide range of duties including some or all the following: - end-to-end management of a project or program of projects including: - stakeholder (internal and external) management - manage all phases of project - initiation, planning, execution, monitor and control and closing - being the single point of contact for assigned projects and represent nice or business unit in internal and external /customer forums by providing effective communication. act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long rang plans for leveraging the solution an...
El rol de pasante de marca de talento global es una oportunidad emocionante para liderar el desarrollo y la gestión de las iniciativas, estrategias y actividades de experiencia del candidato de la marca de empleo de la empresa que posicionan a sutherland como un empleador de elección y nos distinguen en el mercado. esta posición está enfocada en mejorar continuamente nuestra presencia en el mercado de talento y coordinar nuestras iniciativas de estrategia de marca empleadora con nuestros líderes de atracción de talento para cada geografía. calificaciones: fuertes habilidades de comunicación escrita y oral en inglés. conocimiento en creación de contenidos, marketing digital, diseño gráfico. experiencia en employer branding, marketing de marca, gestión de la reputación. la capacidad de estar a la altura de un desafío: permanecer flexible, comunicarse abiertamente con respecto a los obstáculos y desarrollar estrategias creativas para superar esos obstáculos. excelentes habilidades de comunicación, negociación e interpersonales;la capacidad de construir relaciones sólidas con una amplia gama de personalidades y niveles de habilidad. un dominio demostrado del marketing, el abastecimiento social y la mejora de la experiencia del candidato....
Contract type: temporary wah location: bogotá - //bogota date published: 08-19-2025 job id: ref30004b company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the project manager performs a wide range of duties including some or all the following: - end-to-end management of a project or program of projects including: - stakeholder (internal and external) management - manage all phases of project – initiation, planning, execution, monitor and control and closing - being the single point of contact for assigned projects and represent nice or business unit in internal and external /customer forums by providing effective communication. act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long rang plans for leveraging the solution and maximizing the roi. - report on status of project ...
Descripción de funciones dar forma a la cultura del lugar de trabajo: ofrecer apoyo, impulsar el compromiso e inspirar actitudes positivas;promover nuestra cultura y comportamientos ganadores. apoyo general al equipo de atracción de talento comunicaciones internas y externas participar en la creación de diversas campañas desde las perspectivas de mensajería, comunicación y diseño habilidades de fotografía y videografía: producción, filmación y edición traducir la cultura y las ideas corporativas en diferentes diseños estáticos y animados para comunicaciones digitales asegúrese de que los proyectos se completen con alta calidad y a tiempo calificaciones requisitos/calificaciones: nivel de inglés avanzado (b2) conocimientos básicos de diferentes software y tecnologías de diseño (como illustrator, after effects, photoshop, audition, premier, lightroom) habilidades de fotografía y videografía: producción, filmación y edición buen ojo para la estética y los detalles personalidad atractiva: capaz de aportar una sensación genuina de felicidad y calidez a cada interacción excelentes habilidades de comunicación capacidad para trabajar metódicamente y cumplir con los plazos...
Contract type: temporary wah location: bogotá - //bogota date published: 08-19-2025 job id: ref30004b company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the project manager performs a wide range of duties including some or all the following: - end-to-end management of a project or program of projects including: - stakeholder (internal and external) management - manage all phases of project – initiation, planning, execution, monitor and control and closing - being the single point of contact for assigned projects and represent nice or business unit in internal and external /customer forums by providing effective communication. act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long rang plans for leveraging the solution and maximizing the roi. - report on status of project ...
¿estás buscando impulsar tu carrera? en sutherland, una mutinacional líder en el sector de bpo, tenemos una oportunidad increíble para ti en la industria bancaria. Únete a nuestro equipo y brinda soporte a clientes de todo el mundo, ayudándolos a solucionar sus dudas y necesidades. ¿qué estamos buscando? - nivel avanzado de inglés (b2) - disponibilidad de tiempo completo (42horas semanales) -domingo off como parte de nuestro equipo disfruta de: - $2.300.000 de salario básico - $500.000 de bono por rendimiento - entrenamiento 100% pago - contrato directo con sutherland a término indefinido - oportunidades de crecimiento - increíble ambiente laboral aplica ahora y comparte con tu familia y amigos esta oportunidadel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description nice project manager. sutherland is looking for project managers who wants to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! ...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: professionals in this role get to: set the path to success: support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and / or new hires. build the company: identify and recruit the best-fit personnel to help drive the team and company to higher levels. strengthen relationships: establish and maintain communication with outside resources to help build a network for sourcing qualified applica...
The project manager performs a wide range of duties including some or all the following: - end-to-end management of a project or program of projects including: - stakeholder (internal and external) management - manage all phases of project – initiation, planning, execution, monitor and control and closing - being the single point of contact for assigned projects and represent nice or business unit in internal and external /customer forums by providing effective communication. act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long rang plans for leveraging the solution and maximizing the roi. - report on status of project to internal and external stakeholders accurately on agreed frequency - manage project related revenue and revenue forecast. keep management systems updated to reflect revenue forecasting. - measure the quality and efficiency of each delivery. proactively provide feedback on lessons learned and suggestions for future improvements. contribute to project management methodology improvements. provide assessment of project results. - be part of the broader pm community to participate, contribute, learn, and collaborate to increase efficiency of project management at nice - proficient communication skills in english (b2 or higher) - 5+ years of current proven experience as a pm leading team and manage people in a matrix environment. experience with international clients is required. - experience working as a project manager for a consulting or software organization or similar delivering solutions to external clien...
Job description sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/ personnel management communications management risk management procurement/subcontractor management stakeholder (internal and external) management manage all phases of project – initiation, planning, execution, monitor and control and closing effective use of nice project management methodology, processes, tools, techniques and templates. in doing so, define project tasks and prepare project plans. monitor, manage, and communicate project progress. manage project scope and scope changes. manage & motivate the team assigned to the project. provide feedback regarding ...
Be yourself. grow your own way. work on interesting projects. be yourself. grow your own way. work on interesting projects. contract type: permanent wah location: date published: 08-14-2025 job id: ref33316e company description: sutherland is seeking a dynamic and intuitive person to join us as a associate manager -talent acquisition / recruiter. we are a group of energetic and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description: key responsibilities: ensure daily productivity numbers are met ensure hiring procedures for all levels follow sutherland and government policies. work with talent acquisition sourcing, operation, and shared services teams to ensure that job requirements and expectations are clearly understood, and talents are assessed against appropriate criteria. ensures a positive candidate experience by constantly seeking ways to improve the content, methodology, delivery, and process. respond to and support organizational challenges. ensure a positive candidate experience and candidates endorsed by the sourcing team are interviewed in real-time. ensures a positive new hire on-boarding experience by constantly seeking ways to improve the curriculum, content, methodology, delivery, and process. qualifications: requirements: bachelor’s degree in related field from a four-year college or university (preferred). minimum of 2 years bpo experience in the same capacity (preferred). must have proficiency with various ms office suite i...
Se llevará a cabo la quinta rueda de empleo virtual invest in bogotá , en la que empresas de diferentes sectores presentarán más de 2700 vacantes en tecnología, video juegos, salud, retail, alimentos procesados, áreas administrativas y servicio al cliente para bogotá y el resto del país. la rueda de empleo se llevará a cabo el jueves 3 de junio y participarán entre otras empresas: bimbo, falabella, farmatodo, sutherland, jam city, espacolaser, auxis, nuvola business consulting, konecta, protección, heinsohn, folks y atento. se hará la presentación de la ruta de trabajo de bogotá trabaja. el evento es organizado por la cámara de comercio de bogotá, distrito capital, secretaría de desarrollo económico de bogotá, cluster software y ti e invest in bogotá. el evento no tiene ningún costo y podrán participar todas las personas interesadas previo registro en la página web: el evento se llevará a cabo desde las 8:30 a.m. hasta las 4:00 p.m. allí también encontrarán la agenda y conferencias que se realizarán ese día. para información de futuras convocatorias y ofertas laborales, los invitamos a seguirnos en las redes sociales en el comparta la información utilizando los botones de las redes sociales....
Job description sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables strengthen relationships: end-to-end management of a project or program of projects including: scope management time management cost management (budgeting, forecasting, revenue, etc.) quality management human resource/ personnel management communications management risk management procurement/subcontractor management stakeholder (internal and external) management manage all phases of project – initiation, planning, execution, monitor and control and closing effective use of nice project management methodology, processes, tools, techniques and templates. in doing so, define project tasks and prepare project plans. monitor, manage, and communicate project progress. manage project scope and scope changes. manage & motivate the team assigned to the project. provide feedback regarding ...
Sutherland is seeking an attentive and goal-oriented person to join us an executive assistant . we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description: as an executive assistant, you will act as the right hand of the company executive. your role is crucial in supporting top-level executives and ensuring smooth operations within the organization. your primary responsibilities include: 1 . calendar management: organizing and managing the executive's schedule, including setting up meetings, appointments, and events. you'll be responsible for coordinating with internal and external stakeholders to ensure efficient time management. 2. travel arrangements: booking and coordinating travel arrangements, including flights, accommodation, and ground transportation, for the executive and sometimes for visiting clients or partners. 3. communication management: acting as a gatekeeper and managing all incoming and outgoing communications on behalf of the executive. this includes screening phone calls, managing emails, and drafting correspondence. 4. meeting coordination: scheduling, preparing for, and attending meetings. this includes creating and distributing agendas, taking minutes, and following up on action items to ensure deadlines are met. 5. documentation and reporting: managing, organizing, and maintaining important documents, files, and records. you may also be responsible for compiling and formatting materials for pre...
Company description: at sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. we do that by combining human-centered design with the scale & accuracy of real-time analytics, ai, cognitive technology, and automation. job description: sutherland is seeking an organized and reliable person to join us as a manager - customer experience. we are a group of driven and supportive individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! company description at sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. we do that by combining human-centered design with the scale & accuracy of real-time analytics, ai, cognitive technology, and automation. job description customer experience managers in this role get to: collect and analyze customer feedback: this feedback that comes through internal and external channels is collected and analyzed to identify and act on every opportunity - and so that the manager can champion the voice of the customer. ensure compliance: with key initiatives, tracking complaints, reporting on status, and managing projects that result in identified issues being prevented or mitigated for future customers. build a positive experience: cause a measurable reduction in negative comments by tracking and ensuring the dissemination of best practices that result in positive customer ...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: professionals in this role get to: set the path to success: support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and / or new hires. build the company: identify and recruit the best-fit personnel to help drive the team and company to higher levels. strengthen relationships: establish and maintain communication with outside resources to help build a network for sourcing qualified applicants. support the team: facilit...
Company description: company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: we’re looking for a skilled data consultant to join our value realization services (vrs) team. in this role, you’ll collaborate with nice business consultants, sales executives, customer success managers, and clients to deliver actionable, data-driven that enhance contact center operations. this is a hands-on role focused on designing, developing, and maintaining automated business intelligence (bi) solutions, analyzing data, unlocking the value of nice products andtranslating complex insights into clear recommendations. if you’re passionate about analytics, storytelling with data, and creating business impact, we’d love to meet you. qualifications: technical delivery & analytics design, develop, and maintain end-to-end data projects -from requirements gathe...
Company description: company description we areone sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: we’re looking for a skilled data consultant to join our value realization services (vrs) team. in this role, you’ll collaborate with nice business consultants, sales executives, customer success managers, and clients to deliver actionable, data-driven that enhance contact center operations. this is a hands-on role focused on designing, developing, and maintaining automated business intelligence (bi) solutions, analyzing data, unlocking the value of nice products andtranslating complex insights into clear recommendations. if you’re passionate about analytics, storytelling with data, and creating business impact, we’d love to meet you. qualifications: technical delivery & analytics - design, develop, and maintain end-to-end data projects -from requirements gather...
Company description: sutherland is seeking an attentive and goal-oriented person to join us as a mcr engineer. professional service engineer (pse) works as a member of the delivery team for product remote implementation, configuration, and integration of the nice platform. provides expertise and technical contribution in technical aspects of the project. the pse will work with the project team from the sales to services transition through the closure of the project. job description: the mcr engineer has the following duties: 1. installation and integration of nice software solutions remotely, while following defined methodology, processes, system requirements, and customer specific needs. 2. work directly with the implementation team to assist with any technical questions regarding the solution from kick-off of the project until handover of the delivered solution to our support center. 3. ensure that all components of the technical architecture are properly integrated and implemented. 4. communicate and reconcile any design flaws found during the delivery of nice solutions. 5. assist customers and their vendors with configuration requirements for all nice integration points in their environment. 6. provide technical expertise of the entire nice product suite, implementation methodology, and/or related technology. 7. conduct systems testing for performance and reliability. 8. report issues found during implementation and engage support teams for assistance, as well as escalate to higher tiers and management; as appropriate. 9. provide basic application over...
Sutherland is seeking an attentive and goal-oriented person to join us anexecutive assistant. we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description: as an executive assistant, you will act as the right hand of the company executive. your role is crucial in supporting top-level executives and ensuring smooth operations within the organization. your primary responsibilities include: 1. calendar management:organizing and managing the executive's schedule, including setting up meetings, appointments, and events. you'll be responsible for coordinating with internal and external stakeholders to ensure efficient time management. 2.travel arrangements:booking and coordinating travel arrangements, including flights, accommodation, and ground transportation, for the executive and sometimes for visiting clients or partners. 3.communication management:acting as a gatekeeper and managing all incoming and outgoing communications on behalf of the executive. this includes screening phone calls, managing emails, and drafting correspondence. 4.meeting coordination:scheduling, preparing for, and attending meetings. this includes creating and distributing agendas, taking minutes, and following up on action items to ensure deadlines are met. 5.documentation and reporting:managing, organizing, and maintaining important documents, files, and records. you may also be responsible for compiling and formatting materials for presenta...
Job description sutherland is seeking an experienced integration engineer to deliver the technical aspects of product deployments for nice systems' customers. this is a technical consulting role which involves direct interaction with customers to understand their business data and to design and implement creative solutions to integrate the data with the nice performance management application. nice integration engineers also design and develop end-user functionality such as forms, workflows and reports for customer implementations. main responsibilities and deliverables strengthen relationships: • implement custom deployments of the nice product suite for clients • integrate nice's applications with other enterprise systems and data sources using etl, xml, and scripting languages • work closely with customer and nice client services team on all technical aspects of a nice deployment, including but not limited to – data mapping, form and workflow design and implementation, report design and implementation. • work with other nice integration engineers to share best practices and knowledge qualifications our most successful candidates will have: • excellent technical and analytical skills. • in-depth knowledge of data handling and sql. • integration experience with enterprise software. • excellent organizational skills, ability to set own task lists and timelines. • excellent verbal and written communication skills and ability to work in a team. • demonstrated interest and ability to communicate across technology and business boundaries. • bachelor's degree in computer sc...
Company description: at sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. we do that by combining human-centered design with the scale & accuracy of real-time analytics, ai, cognitive technology, and automation. job description: sutherland is seeking an organized and reliable person to join us as a manager - customer experience. we are a group of driven and supportive individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! company description at sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. we do that by combining human-centered design with the scale & accuracy of real-time analytics, ai, cognitive technology, and automation. job description customer experience managers in this role get to: - collect and analyze customer feedback: this feedback that comes through internal and external channels is collected and analyzed to identify and act on every opportunity - and so that the manager can champion the voice of the customer. - ensure compliance: with key initiatives, tracking complaints, reporting on status, and managing projects that result in identified issues being prevented or mitigated for future customers. - build a positive experience: cause a measurable reduction in negative comments by tracking and ensuring the dissemination of best practices...
Company description sutherland is seeking a strategic-thinking and analytical person to join us as the lead - talent acquisition (leadership hiring). we are a group of energetic and driven individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! job description leads in this role get to: - build the company: identify and recruit the best-fit personnel to help drive the team and company to higher levels. - set the path to success: support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or new hires. - strengthen relationships: establish and maintain communication with team members; understand needs, resolve issues, and meet expectations. - drive sutherland forward: make recommendations to enhance processes and boost ease and efficiency. - keep sutherland grounded: support, create, and oversee proper documentation of processes and/or employees and ensure adherence to policies and guidelines. - take the lead: provide strategic input on best sourcing channels and serve as a primary source of staffing and recruitment strategy advice, consultation, and education. qualifications our most successful candidates will have: - strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner. - reliability in following through with commitments and responsibilities. - ability to work in a fast-paced environment. - ability to efficiently manage time and keep...
Sutherland bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the trainer ai role at sutherland sutherland bogota, d. c. capital district, colombia 2 days ago be among the first 25 applicants join to appl...
Company description artificial intelligence, automation, cloud engineering, advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, providing a unique value...
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