Position: Account Manager Reports To: Head of Sales or Head of Growth Location: Remote, Full-time, Open to candidates in LatAm with excellent English proficiency Working hours: 40 hrs per week, 8 am - 5 pm PST Salary Range: USD $2,200 – $3,500/month, depending on experience + performance-based bonuses Scope of the Job As an Account Manager, you'll be the trusted advisor and strategic partner for a portfolio of clients. Your mission? To build long-term relationships, ensure client satisfaction, and drive growth through consultative support and smart upselling. You’ll collaborate closely with internal teams to deliver value and results that keep our clients coming back for more. Requirements Responsibilities Own Client Relationships: Manage and grow a book of clients, acting as their go-to contact for all things account-related Drive Account Growth: Identify opportunities to expand services and increase client value through strategic upsells and cross-sells Communication & Support: Deliver top-notch communication, ensuring client needs are met quickly, efficiently, and professionally Coordinate with Internal Teams: Collaborate with operations, sales, and product teams to ensure seamless execution of client strategies Analyze & Report: Provide performance insights, recommend optimizations, and share reports that help clients understand ROI Client Retention: Boost client happiness and long-term retention through consistent engagement and exceptional service Who You Are 2–4 years of experience in account management, customer success, or client-facing roles Excellent English communication skills (B2+ or higher) – both verbal and written Experience with CRM tools like HubSpot, Salesforce, or similar platforms Strong organizational skills and the ability to manage multiple accounts simultaneously Self-starter attitude with the ability to work independently and proactively Bonus: Familiarity with SaaS, digital marketing, or tech startups is a plus! Benefits Work from Anywhere: Enjoy a fully remote lifestyle with the freedom to choose your office—whether it’s a beach, a mountain cabin, or your favorite local café Flexible Schedule: We trust you to do your best work when you’re most productive Global Culture: Join a vibrant, diverse team of professionals from all over the world High-Growth Environment: Be part of a fast-moving company where your contributions truly make a difference Ongoing Development: Access to mentorship, courses, and training to sharpen your skills Recognition & Bonuses: We celebrate wins—big or small—with rewards and appreciation Ready to Make an Impact? If you’re a people-person who loves helping clients succeed and thrives in a fast-paced, flexible environment—this is the role for you. Apply now and let’s grow together!