Job description job title: help desk support agent job type: full‑time contractor workplace: remote schedule: pacific time zone, 9 am. 6 pm pst, monday. friday compensation: usd $1,200. 1,500 (doe) about hirehawk at hirehawk, we connect top global ta...
Job title: senior email marketing manager job type: full‑time contractor workplace: remote (latam) schedule: 8 am – 5 pm pst, monday–friday compensation: usd $1,700 – $2,300 (doe) about hirehawk at hirehawk, we connect top global talent with high-per...
Overview job title: customer order management & project specialist – isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday–friday, 7:00 am – 4:00 pm pst (occasional weekends) compensation: usd $1,300 – $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordinate with provisioning, technic...
**position**: seo specialist **location**: remote **working hours**: 40 hrs per week, 8 am - 5 pm pst scope of the job we’re looking for a technical seo specialist who’s passionate about search performance, data-driven strategies, and building scalable systems that drive sustainable growth. this role is highly technical—perfect for someone who doesn’t just optimize titles and meta descriptions but also thrives in crawling logs, auditing javascript-rendered pages, fixing indexing issues, and collaborating with developers to implement scalable seo solutions. you'll play a critical part in increasing organic visibility, improving page speed, driving crawl efficiency, and influencing site architecture. you’ll work cross-functionally with devs, designers, and content strategists—so strong communication skills are key, but so is being obsessed with performance metrics, search trends, and technical site health. **responsibilities**: - perform in-depth technical seo audits and implement scalable solutions - optimize site architecture, internal linking, and crawl paths for discoverability - collaborate with developers to improve core web vitals and page performance - ensure proper indexing and crawling using tools like google search console and screaming frog - monitor and improve structured data markup and schema implementation - conduct log file analysis to diagnose bot behavior and crawl budget issues - research and implement new seo automation scripts or tools for efficiency - stay up-to-date with algorithm updates and seo best practices - provide data-driven s...
**position**: bookkeeper **working hours**: 40 hrs per week, 8 am - 5 pm pst **salary range**: usd 1,500 - 1,800 scope of the job as a bookkeeper, you'll play a vital role in managing the company’s financial records and transactions. your work will directly contribute to the financial stability and success of our dynamic, fast-growing company. your expertise in maintaining accurate financial records and ensuring compliance will be essential as you handle everything from daily transactions to payroll and tax preparations. this role provides the opportunity to impact a global company and grow professionally within an innovative, collaborative environment. **requirements**: **responsibilities**: - financial record management: accurately log daily financial transactions, including sales, expenses, invoices, and payments. **accounts management & reconciliation**: process vendor payments, track outstanding invoices, and ensure all accounts payable and receivable are up-to-date. perform regular bank reconciliations and maintain the general ledger. - reporting & payroll: prepare monthly financial reports and general ledger entries. process payroll with precision and ensure timely, accurate payments. - tax & compliance support: assist with tax preparation, manage per diems, and ensure compliance with accounting practices and financial regulations. - administrative support: coordinate travel logistics, manage customer documentation, track inventory, and handle shipping logistics for supplies and equipment. who you are - detail-oriented & accurate: your passion for nu...
**position**: finance analyst **location**: remote **working hours**: 9 am to 6 pm pst (pacific standard time) **salary range**: usd 1,500 - 1,800 scope of the job as a finance analyst, you will play a key role in supporting our financial operations. your insights and technical expertise will be critical in driving strategic decision-making through financial analysis, budgeting, and reporting. you'll work closely with the finance director and collaborate across teams to ensure we meet our financial goals and maintain compliance with accounting standards. your attention to detail and ability to thrive in a data-driven environment will be key to your success. **responsibilities**: - assist with financial data entry, reconciliations, and report preparation to ensure accurate and timely reporting. - support accounts payable and receivable processes, ensuring smooth and timely transactions. - maintain and organize accurate financial records and documentation. - assist with tax filings, compliance, and audits as required. - collaborate with the finance director to streamline financial processes and enhance operational efficiency. - handle general administrative tasks related to financial operations. - contribute to ad-hoc financial projects and initiatives as assigned by management. **requirements**: who you are - educational background: a bachelor's degree in accounting, finance, or a related field (or equivalent experience). - experience: at least 3 years of experience in financial accounting or analysis, preferably in e-commerce or retail industries. experi...
Position: bookkeeper location: remote | open to candidates in latam with excellent english proficiency working hours: 40 hrs per week, 8 am - 5 pm pst salary range: usd 1,500 - 1,800 scope of the job as a bookkeeper, you'll play a vital role in managing the company’s financial records and transactions. your work will directly contribute to the financial stability and success of our dynamic, fast-growing company. your expertise in maintaining accurate financial records and ensuring compliance will be essential as you handle everything from daily transactions to payroll and tax preparations. this role provides the opportunity to impact a global company and grow professionally within an innovative, collaborative environment. requirements: responsibilities - financial record management: accurately log daily financial transactions, including sales, expenses, invoices, and payments. accounts management & reconciliation: process vendor payments, track outstanding invoices, and ensure all accounts payable and receivable are up-to-date. perform regular bank reconciliations and maintain the general ledger. - reporting & payroll: prepare monthly financial reports and general ledger entries. process payroll with precision and ensure timely, accurate payments. - tax & compliance support: assist with tax preparation, manage per diems, and ensure compliance with accounting practices and financial regulations. - administrative support: coordinate travel logistics, manage customer documentation, track inventory, and handle shipping logistics for supplies and equipment. who yo...
Position: full stack developer location: remote working hours: 40 hrs per week, 8 am - 5 pm pst scope of the job we're looking for a full stack developer who is fluent in both crafting elegant uis and architecting performant, scalable services behind the scenes. you'll be diving into a modern javascript/typescript stack—working with frameworks like react (or next.js) on the front end and node.js, express, or python/django on the back. you’ll take full ownership of features across the development lifecycle—from database schema design and api implementation to front-end integration and ui responsiveness. this isn't a role where you're siloed—you'll actively participate in architectural decisions, code reviews, and performance tuning, with a strong emphasis on clean code, scalability, and maintainability. responsibilities - develop and maintain full-stack features using modern frameworks like react, next.js, and node.js (or equivalent back-end tech) - design and implement restful and/or graphql apis, ensuring scalability, security, and performance - build reusable, modular ui components with a focus on accessibility and responsiveness - architect and optimize relational (postgresql/mysql) and/or nosql (mongodb) database structures - integrate third-party services and apis, ensuring reliability and error handling - implement ci/cd pipelines, automated testing, and monitoring to support deployment and production readiness - collaborate with cross-functional teams (product, design, devops) to define technical solutions and delivery timelines - conduct peer code reviews ...
**location**: remote **working hours**: 40 hrs per week, 8 am - 5 pm pst scope of the job **responsibilities**: - segment contact lists to send the right message to the right audience - track performance—opens, clicks, and conversions—and make improvements **requirements**: - comfortable using platforms like mailchimp, klaviyo, hubspot, or similar - some knowledge of html/css is a plus, but not required - experience working with lists, segmentation, and automated workflows - ability to understand performance numbers and turn them into action - a good eye for design and strong communication skills - bonus if you’ve worked with tools like shopify, zapier, or a crm **benefits**: - competitive salary with annual performance reviews - fun, inclusive culture with virtual team events and retreats - opportunity to grow...
Position: email marketing specialist location: remote working hours: 40 hrs per week, 8 am - 5 pm pst scope of the job we’re looking for a tech-savvy email marketing specialist to lead the execution, automation, and optimization of email campaigns that drive growth, retention, and engagement across our digital products. this role is perfect for someone who lives at the intersection of data, design, and deliverability. you'll be working with cutting-edge tools and platforms to create highly personalized, automated campaigns at scale. from setting up customer journeys to running a/b tests and analyzing metrics, you’ll own the full lifecycle of email—from code to click. this isn’t just a marketing role. it’s a hands-on, high-impact position where tech and creativity meet. responsibilities - create and manage email campaigns that drive engagement and growth - design email templates that look great on all devices - set up automated email journeys (like welcome series or reminders) - segment contact lists to send the right message to the right audience - run simple tests to see which emails perform best (a/b testing) - track performance—opens, clicks, and conversions—and make improvements - ensure emails follow privacy and compliance rules (like gdpr) - work closely with other teams to match email messaging with the overall strategy requirements: - 4 years of experience in email marketing - comfortable using platforms like mailchimp, klaviyo, hubspot, or similar - some knowledge of html/css is a plus, but not required - experience working with lists, segmentation, and...
Position: finance analyst location: remote working hours: 9 am to 6 pm pst (pacific standard time) salary range: usd 1,500 - 1,800 scope of the job as a finance analyst, you will play a key role in supporting our financial operations. your insights and technical expertise will be critical in driving strategic decision-making through financial analysis, budgeting, and reporting. you'll work closely with the finance director and collaborate across teams to ensure we meet our financial goals and maintain compliance with accounting standards. your attention to detail and ability to thrive in a data-driven environment will be key to your success. responsibilities - assist with financial data entry, reconciliations, and report preparation to ensure accurate and timely reporting. - support accounts payable and receivable processes, ensuring smooth and timely transactions. - maintain and organize accurate financial records and documentation. - assist with tax filings, compliance, and audits as required. - collaborate with the finance director to streamline financial processes and enhance operational efficiency. - handle general administrative tasks related to financial operations. - contribute to ad-hoc financial projects and initiatives as assigned by management. requirements: who you are - educational background: a bachelor's degree in accounting, finance, or a related field (or equivalent experience). - experience: at least 3 years of experience in financial accounting or analysis, preferably in e-commerce or retail industries. experience with platforms such as shopi...
Position: seo specialist location: remote working hours: 40 hrs per week, 8 am - 5 pm pst scope of the job we’re looking for a technical seo specialist who’s passionate about search performance, data-driven strategies, and building scalable systems that drive sustainable growth. this role is highly technical—perfect for someone who doesn’t just optimize titles and meta descriptions but also thrives in crawling logs, auditing javascript-rendered pages, fixing indexing issues, and collaborating with developers to implement scalable seo solutions. you'll play a critical part in increasing organic visibility, improving page speed, driving crawl efficiency, and influencing site architecture. you’ll work cross-functionally with devs, designers, and content strategists—so strong communication skills are key, but so is being obsessed with performance metrics, search trends, and technical site health. responsibilities - perform in-depth technical seo audits and implement scalable solutions - optimize site architecture, internal linking, and crawl paths for discoverability - collaborate with developers to improve core web vitals and page performance - ensure proper indexing and crawling using tools like google search console and screaming frog - monitor and improve structured data markup and schema implementation - conduct log file analysis to diagnose bot behavior and crawl budget issues - research and implement new seo automation scripts or tools for efficiency - stay up-to-date with algorithm updates and seo best practices - provide data-driven seo insights using ga4, l...
Position: bookkeeper location: remote | open to candidates in latam with excellent english proficiency working hours: 40 hrs per week, 8 am - 5 pm pst salary range: usd 1,500 - 1,800 scope of the job as a bookkeeper, you'll play a vital role in managing the company’s financial records and transactions. your work will directly contribute to the financial stability and success of our dynamic, fast-growing company. your expertise in maintaining accurate financial records and ensuring compliance will be essential as you handle everything from daily transactions to payroll and tax preparations. this role provides the opportunity to impact a global company and grow professionally within an innovative, collaborative environment. responsibilities - financial record management: accurately log daily financial transactions, including sales, expenses, invoices, and payments. accounts management & reconciliation: process vendor payments, track outstanding invoices, and ensure all accounts payable and receivable are up-to-date. perform regular bank reconciliations and maintain the general ledger. - reporting & payroll: prepare monthly financial reports and general ledger entries. process payroll with precision and ensure timely, accurate payments. - tax & compliance support: assist with tax preparation, manage per diems, and ensure compliance with accounting practices and financial regulations. - administrative support: coordinate travel logistics, manage customer documentation, track inventory, and handle shipping logistics for supplies and equipment. who yo...
Tittle: senior accountant location: remote (latam) schedule: full time 8am - 5pm or 9am - 6pm (pst) about the role we’re looking for a highly skilled senior accountant to join our growing remote finance team. this is a key role for an experienced professional with a strong foundation in us gaap , hands-on experience with quickbooks , and the ability to manage full-cycle accounting in a dynamic, fast-paced environment. as a senior accountant, you'll play an integral role in ensuring financial accuracy, compliance, and operational efficiency. if you’re detail-oriented, proactive, and passionate about driving financial excellence in a remote-first team—this role is for you. responsibilities - oversee day-to-day accounting operations and assist in monthly and year-end close processes. - maintain and reconcile financial data, ensuring accuracy and compliance with u.s. accounting standards. - support accounts payable and receivable functions to ensure timely processing of transactions. - prepare reports, assist with tax filings , compliance documentation, and audit support . - partner with the finance director to streamline accounting workflows and optimize financial operations. - manage quickbooks for daily entries, reconciliations, and reporting. - provide support on ad-hoc financial projects and administrative tasks related to finance. requirements - bachelor’s degree in accounting, finance, or related field. - 3+ years of experience in accounting or finance roles, with a strong understanding of u.s. gaap . - proven experience using quickb...
Job title: social media & influencer specialist location: remote (pst/est hours preferred) hours: full-time scope of the job we’re looking for a hands-on, data-savvy social media & influencer specialist to take full ownership of our growing presence on tiktok shop . this role sits at the intersection of e-commerce, creator partnerships, and performance marketing —perfect for someone who understands both the creative energy and strategic impact of tiktok’s unique ecosystem. you’ll be responsible for the end-to-end management of our tiktok shop: from optimizing product listings and tracking performance metrics, to coordinating influencer collaborations , running in-app promotions, and working directly with our tiktok account representative to drive results. this is not a management role . we’re seeking someone who lives and breathes social media , takes initiative, and gets things done. you’ll also lead influencer outreach , manage gifting programs , and grow community engagement across tiktok, instagram, and facebook . if you thrive in fast-paced environments, love tiktok, and know how to turn trends into conversions , this is the opportunity for you. what you’ll do 📌 shop management & optimization maintain and update product listings with fresh content, optimized titles, and accurate inventory monitor and respond to customer messages and inquiries within 24 hours track shop health & compliance metrics (odr, shipping time, customer satisfaction) 📌 performance & reporting track shop performance metrics (sales, ctr, conversion rate, etc.) and flag trends/iss...
Job summary at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. responsibilities - identify high‑volume amazon search terms for smart, practical products that help people caring for children save time, work more efficiently, and solve everyday challenges—ensuring product ideas match what shoppers are actively looking for all year. - monitor emerging trends via amazon's movers & shakers, best sellers, and influencer‑driven content. - use tools like jungle scout, amzscout, smartscout, helium 10 (cerebro/xray), sonar, or sellerhook to extract actionable insights. - enhance listings with optimized titles, bullets, backend keywords, and descriptions for improved discoverability - identify parental hack products that offer high demand, low competition, low seasonality, and strong profit potential - propose innovative product concepts grounded in keyword and trend data, focusing on year-round appeal over seasonal ephemeral items. - work closely with the company's omni‑channel account manager, aligning on strategy and progress. requirements - proven background in amazon market intelligence, keyword research, or related roles. - proficiency with jungle scout, amzscout, smartscout, helium 10 (cerebro/xray), sonar, sellerhook, or similar platforms - ability to identify and evaluate high-potential n...
Job description: overview job title: customer order management & project specialist - isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday-friday, 7:00 am - 4:00 pm pst (occasional weekends) compensation: usd $1,300 - $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordi...
Job description: overview job title: customer order management & project specialist - isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday-friday, 7:00 am - 4:00 pm pst (occasional weekends) compensation: usd $1,300 - $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordi...
Job description: overview job title: customer order management & project specialist - isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday-friday, 7:00 am - 4:00 pm pst (occasional weekends) compensation: usd $1,300 - $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordi...
Job description: overview job title: customer order management & project specialist - isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday-friday, 7:00 am - 4:00 pm pst (occasional weekends) compensation: usd $1,300 - $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordi...
Job description: overview job title: customer order management & project specialist - isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday-friday, 7:00 am - 4:00 pm pst (occasional weekends) compensation: usd $1,300 - $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordi...
Job title: market research manager (amazon) job type: full‑time contractor location: remote 100% working schedule: monday through friday, 9 am - 6 pm pt or et compensation: 1,500 - 2,000 usd (doe) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the opportunity a dynamic branding and distribution firm is entering the “parental hacks” product space, focusing on amazon retail. this fast-moving venture thrives on data-driven insights, trend forecasting, and innovative product ideation that makes parenting easier—creating items with year-round appeal rather than seasonal limitations. we are seeking a market research manager with deep amazon expertise to join our growing team. reporting to the omni-channel account manager in los angeles, you will research trending products that could be branded as “parental hacks”, analyze high-volume amazon search terms, and identify white-space opportunities. your insights will directly shape the brand’s product innovation pipeline—your role is to generate high-impact product concepts, not to source them. core responsibilities keyword & trend research - identify high‑volume amazon search terms for smart, practical products that help people caring for children save time, work more efficiently, and solve everyday chal...
Position: paid ads specialist location: remote working hours: 40 hrs per week, 8 am - 5 pm pst scope of the job we’re looking for a data-obsessed paid ads specialist to take full ownership of performance marketing campaigns across platforms like google ads, meta ads, linkedin, and beyond. this is a hands-on, high-impact role where you’ll not only optimize ad spend but also help shape the digital strategy that drives our growth. you’ll be working with product, analytics, and creative teams to design and execute full-funnel paid strategies—from setting up campaigns and testing creatives, to building dashboards and scaling performance. we’re a tech-enabled team, so if you love using automation tools, scripts, and data to make responsibilities - launch, manage, and optimize paid campaigns on google, meta (facebook/instagram), linkedin, and tiktok - analyze performance and constantly test ad creatives, audiences, bidding strategies, and landing pages - use tools like google analytics, ga4, google tag manager, and looker studio to monitor and report results - build custom dashboards to track cac, roas, ltv, and other key kpis - collaborate with design and content teams to generate high-performing creatives - conduct a/b tests across platforms and make data-driven decisions - ensure pixel implementation, tracking accuracy, and data cleanliness - stay up to date with digital trends, algorithm changes, and new ad features - 4 years of experience managing paid campaigns across major ad platforms - proven success optimizing for performance (roas, cpl, cac) ...
We’re seeking a fluent spanish and english speaker to join our team as a case intake coordinator, supporting clients involved in legal lien matters. this is a remote role ideal for a detail-oriented communicator who thrives on responsiveness, organization, and client care. no legal background is required, though prior experience in legal, medical, or customer-facing roles is a plus. what you’ll do: - respond promptly and professionally to inbound calls and emails from clients regarding legal lien cases - guide clients through the intake process, ensuring accuracy and completeness of information collected - utilize our custom case management software to track client details, update case statuses, and log communications - monitor and manage assigned queues to ensure fast and efficient response times - flag urgent issues to the appropriate team members and escalate when necessary - conduct daily check-ins with supervisors to report progress and surface concerns - maintain confidentiality and demonstrate empathy and professionalism in all client interactions what we’re looking for: - bilingual fluency in spanish and english (both verbal and written) – essential - strong communication and interpersonal skills, especially over the phone and email - experience in administrative support, client services, or intake coordination preferred - comfortable using digital tools and managing workflows in custom or cloud-based software - highly reliable, organized, and detail-oriented - based in latin america with availability to work u.s. business hours - remote pos...
Overview job title: customer order management & project specialist – isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday–friday, 7:00 am – 4:00 pm pst (occasional weekends) compensation: usd $1,300 – $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities manage customer orders from intake to fulfillment, ensuring 100% sla adherence. coordinate with provisioning, technical, and billing t...
Position: bookkeeper location: remote | open to candidates in latam with excellent english proficiency working hours: 40 hrs per week, 8 am - 5 pm pst salary range: usd 1,500 - 1,800 scope of the job as a bookkeeper, you'll play a vital role in managing the company’s financial records and transactions. your work will directly contribute to the financial stability and success of our dynamic, fast-growing company. your expertise in maintaining accurate financial records and ensuring compliance will be essential as you handle everything from daily transactions to payroll and tax preparations. this role provides the opportunity to impact a global company and grow professionally within an innovative, collaborative environment. requirements responsibilities financial record management: accurately log daily financial transactions, including sales, expenses, invoices, and payments. accounts management & reconciliation: process vendor payments, track outstanding invoices, and ensure all accounts payable and receivable are up-to-date. perform regular bank reconciliations and maintain the general ledger. reporting & payroll: prepare monthly financial reports and general ledger entries. process payroll with precision and ensure timely, accurate payments. tax & compliance support: assist with tax preparation, manage per diems, and ensure compliance with accounting practices and financial regulations. administrative support: coordinate travel logistics, manage customer documentation, track inventory, and handle shipping logistics for supplies and equipment. ...
Job title: senior customer service specialist location: remote 100% salary: 1500 - 2000 usd (doe) + performance bonuses. working hours: 8am - 5pm pst about the role: we’re seeking a seasonedsenior customer service specialist to join our customer support team—with the opportunity to grow into ateam lead role. this position is ideal for an experienced customer service professional who thrives in complex, multi-channel environments and is ready to take the next step in their career by mentoring others and driving process improvements.you’ll bring5+ years of customer service experience , preferably with3 years in e-commerce , and expertise in managing customer interactions viaemail and social media platforms (facebook, instagram, tiktok) . key responsibilities: senior specialist support: - manage escalated and complex customer inquiries acrossemails and social media platforms with a focus on resolution, customer satisfaction, and efficiency. - process backoffice tasks such as refunds, returns, replacements, and order adjustments with high attention to detail. - support cross-functional collaboration to resolve customer pain points and improve workflows. leadership development & team support - mentor and support junior team members by sharing best practices and providing informal guidance. - assist in onboarding and training new team members as needed. - act as the first point of contact for escalations from the team when the supervisor is unavailable. process & performance optimization - identify trends in customer inquiries to recommend process en...
Position: finance analyst location: remote working hours: 9 am to 6 pm pst (pacific standard time) salary range: usd 1,500. 1,800 scope of the job as a finance analyst, you will play a key role in supporting our financial operations. your insights an...
Now hiring: personal injury case manager (remote. us legal experience required) join a high-impact legal team that fights for justice — one client at a time. are you an organized, proactive, and client-focused legal professional with experience in pe...
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