Responsibilities: Implement, automate and optimize Radware technologies by leveraging on expert knowledge of Radware’s state-of-the art security & application delivery solution suite. Design and Planning (Consulting): Minimize the impact on customer environment and resources from the initial planning stages throughout implementation. Automation: Develop scripts that will automate and ease the deployment and management of Radware devices. Deployment: Install Radware products as efficiently as possible according to best practices, perform design review, product orientation and fine-tuning. Optimization: Perform annual security assessment to ensure your Radware products maintain proper integration within a customer’s overall security architecture and are optimally tuned to defend against the latest threats. Additional responsibilities: Ensure superior customer management through consistent updates, responsive follow-through, and attention to detail. Solve product and network problems of moderate to high complexity. Authors best practices and PS handover documents. Effectively utilizes moderately to highly complex lab setups to duplicate and solve problems. Ensure that all components of the technical architecture are properly integrated and implemented. Provide technical support and technical quality control throughout all stages of the project delivery. Assist the customer during production roll out. Provides basic systems and product training. Represents Radware with the highest possible professionalism. Document future product needs and work with Product Management group on behalf of all external organizations and customers. Resolves problems independently while understanding and following escalation procedures when appropriate. Reproduces and debugs issues seen during implementation in a lab environment as necessary, working with the engineering and test teams to resolve issues. Provides timely feedback into the development process on customer issues and product concerns.