(U-829) DETAIL-ORIENTED BILINGUAL CLIENT SERVICES SPECIALIST

Bebeecoordinator


Case Intake Coordinator We are seeking a detail-oriented and fluent bilingual professional to support clients involved in legal lien matters as a Case Intake Coordinator. This is a remote role ideal for someone who thrives on responsiveness, organization, and client care. - Respond promptly and professionally to inbound calls and emails from clients regarding legal lien cases. - Guide clients through the intake process, ensuring accuracy and completeness of information collected. - Utilize our custom case management software to track client details, update case statuses, and log communications. - Monitor and manage assigned queues to ensure fast and efficient response times. - Flag urgent issues to the appropriate team members and escalate when necessary. - Conduct daily check-ins with supervisors to report progress and surface concerns. Requirements: Essential Skills: - Bilingual fluency in Spanish and English (both verbal and written). - Strong communication and interpersonal skills, especially over the phone and email. Preferred Qualifications: - Experience in administrative support, client services, or intake coordination. - Comfortable using digital tools and managing workflows in custom or cloud-based software. Benefits: - Remote position (LATAM only) - Full-time role, Monday to Friday 8am to 5 pm PST - Must be available for daily check-ins and ongoing performance feedback

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