Unlock Business Potential We are seeking a skilled sales professional to drive growth and expansion in our Bogotá, Colombia office. As a pivotal member of our team, you will play a crucial role in cultivating and strengthening relationships with assigned accounts, promoting awareness of Epsilon's solutions, and fostering long-term partnerships. Your Impact - Cultivate and strengthen relationships with assigned accounts, promoting awareness of Epsilon's solutions and fostering long-term partnerships. - Collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how Epsilon's offerings can effectively meet their needs. - Drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements. - Serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency. - Lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery. - Proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships. - Work closely with our internal Customer Success and Operations teams to promptly address customer inquiries and resolve issues, ensuring a seamless experience for our clients. About You - You bring 5 years' experience selling Advertising and/or Marketing technology products, preferably at multinational or leading national companies. - Demonstrated track record of successfully managing a diverse portfolio of accounts, with a focus on delivering exceptional customer service and driving business growth. - Deeply committed to delivering a superior customer experience, with a strong orientation towards customer satisfaction and retention. - Exceptional communication skills, adept at conveying complex ideas and building rapport with clients and internal teams. - Highly collaborative and team-oriented, excelling in fast-paced, cross-functional environments. - Self-motivated and results-driven, with a focus on surpassing performance targets. - Proficient in English for business discussions and correspondence at an intermediate level.