MAIN PURPOSE OF THE JOB Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services. With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process: - Customer Master Data, Pricing & Commercial conditions - Order Management - Credit Management - Collections & Account Receivables management - Cash Application - Claims & Disputes Management - AR Monthly closing and Reporting The purpose of this role is to: - Manage incoming payments - Perform clearing of AR, analyse discrepancies, execute securitization program and factoring - Review AR ageing reports, perform collection & dunning, escalate & follow-up actions - Address operational issues and follow through to resolution in an effective and timely manner - Deliver operational KPIs and comply with Sanofi policies and guidelines - Participate in continuous improvement initiatives The Analyst, Cash Application reports to Cash Application Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries / regions. KEY ACCOUNTABILITIES **Operation**- Manage incoming payments - Perform clearing of Accounts Receivables (AR), analyse discrepancies related to unapplied / misapplied receipts or deductions and propose resolution - Contribute to business - Execute in compliance with Sanofi policies and guidelines - Complete all activities as per the global Core Model and operational KPIs - Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user - Pro-actively anticipate operational issues and coach junior analysts **Continous improvement** - Identify process improvement opportunities through elimination of redundant activities - Participate in process automation initiatives and ensure seamless adoption and transition **Functional** - Broad understanding of Customer Invoice to Cash / Accounts Receivable process and activities (advantageous) - Good business acumen (advantageous) - Strong problem solving, deductive and analytical skills (advantageous) **Technical** - Knowledge of Microsoft Office and expertise of MS Excel (essential) **Interpersonal** - Ability to interact with internal and external clients in a professional manner (essential) - Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential) - Good communication skills (advantageous) - Attentive to customer needs and feedback (advantageous) **Leadership** - Organized and structured to execute tasks as per deadlines (essential) - Attentive to detail and works with precision (advantageous) - Action oriented, delivery driven, change agent (advantageous) - Role model / coach to junior analysts (advantageous) **Background and Experience**: - Graduate degree in accounting or finance (essential) - First hands on experience in an accounting & accounts receivable role (advantageous) - Advance in English (essential) - Fluent in French (highly desirable) - Knowledge of other European languages (advantageous) LI-Hybrid