1. Our position - _ Job title: Cash Application Lead_ - _ Location: Bogotá, Colombia_ - _ Job type: Full time_ 2. About the job Our Team: - Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services._ - With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process:_ - _ Customer Master Data, Pricing & Commercial conditions_ - _ Order Management_ - _ Credit Management_ - _ Collections & Account Receivables management_ - _ Cash Application_ - _ Claims & Disputes Management_ - _ AR Monthly closing and Reporting_ - The purpose of this role is to:_ - _ Manage incoming payments_ - _ Perform clearing of AR, analyse discrepancies, execute securitization program & factoring_ - _ Address operational issues and follow through to resolution in an effective and timely manner_ - _ Monitor operational KPIs and compliance with Sanofi policies and guidelines_ - _ Contribute to Credit Committee and/or Ci2C Governance_ - _ Supervise the team of collections & receivables management analysts_ - _ Drive continuous improvement_ - The Captive Bogota Cash Application Lead reports to Head of O2C Captive Bogota and works closely with Customer Service, Finance, Treasury, Account to Report, and the Ci2C team_ Main responsibilities: Operations - Manage incoming payments - Perform clearing of Accounts Receivables (AR), analyse discrepancies related to unapplied / misapplied receipts or deductions and propose resolution - Execute securitization program and factoring - Contribute to business reviews - Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines - Monitor operational KPIs to pro-actively manage execution issues - Provide expertise and coaching - Anticipate workload and allocate resources for effective and efficient delivery - Active participation in the selection of new employees. - Evaluate employee performance, determine training needs, develop talent - Address performance issues and make recommendations for personnel actions - Shape and promote a culture of collaboration, trust, and teamwork, throughout the team through leadership and effective communication - Focusing on employee retention and engagement, advises actions to management in this relation - Motivate and reward employees by recommending salary increases, bonuses and promotions - Makes, updates the job description of direct subordinates. Provide the necessary information for HR. Continuous improvement - Identify process improvement opportunities through elimination of redundant activities - Participate in process automation initiatives and ensure seamless adoption and transition - Participate in global projects as required Trainings - Determine the training needs of direct subordinates, provide the professional trainings of them according to the procedures and work instructions. - Make up to date his/her professional knowledge, participate on trainings, study professional publications, make personal contact, set up benchmark goals, participate in professional community 3. About you **Experience**: - Expertise in Customer Invoice to Cash and Accounts Receivables processes and activities (essential) - Experience in running services within a Business Services organization (advantageous) - Sound proven hands-on experience in collections & receivables management preferably in an international multicultural environment (essential) - Team supervision in a Business Services environment (advantageous) Soft skills: - Good business acumen (advantageous) - Strong problem solving, deductive and analytical skills (advantageous) - Ability to interact with internal and external clients in a professional manner (essential) - Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential) - Good communication skills (advantageous) - Attentive to customer needs and feedback (advantageous) - Ability to work independently and take ownership of tasks and processes (essential) - Ability to organize, prioritize and structure the tasks for oneself and direct reports (essential) - Attentive to detail and works with precision (advantageous) - Action oriented, delivery driven, change agent (advantageous) - Lead by example to deliver high quality service, customer satisfaction (advantageous) Technical skills: - Hands-on experience of SAP FI and other accounts receivable related IT tools (essential) - Knowledge of Microsoft Office and expertise of MS Excel (essential) Education: Graduate degree in accounting or finance (essential) Languages: - Fluent in English & Spanish (essential) - Knowledge of other European languages (advantageous) 4. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes