Company DescriptionSutherland is the preferred digital transformation partner for iconic brands worldwide. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve.Job DescriptionWe are seeking a detail-oriented and analytical Reporting Analyst to join our team in Bogota. As a Reporting Analyst, you will play a crucial role in transforming complex data into actionable insights that drive business decisions. This position offers an exciting opportunity to work with cutting-edge tools and technologies in a dynamic, fast-paced environment.Develop and maintain comprehensive reports and dashboards to support various business unitsAnalyze large datasets to identify trends, patterns, and anomaliesCollaborate with stakeholders to understand their reporting needs and deliver tailored solutionsCreate daily, weekly, and monthly reports for the leadership teamOptimize existing reporting processes to increase efficiency and accuracyIdentify opportunities for process improvements and implement data-driven solutionsEnsure data integrity and accuracy in all reports and analysesStay up-to-date with industry trends and emerging technologies in data analyticsProvide ad-hoc analysis and support for special projects as neededQualificationsBachelor's or Master's degree in Business, Statistics, Computer Science, or related field (preferred but not required)Proficiency in MS Office applications, with advanced skills in Excel (formulas, functions, and controls)Experience with MS Excel reporting, MS Access, PowerPoint, Pivot tables, slicers, and PowerPivotExperience with business intelligence tools such as live vox, Genesys and capable of migrating excel reports from the Live vox platform to Genesys.Strong analytical skills with a problem-solving aptitudeExcellent data visualization skills and ability to present complex information clearlyKnowledge of statistical analysis and data warehousing conceptsAbility to work independently and manage multiple projects simultaneouslyStrong attention to detail and commitment to data accuracyExcellent communication skills, both written and verbalAbility to learn new concepts and tools quicklyExperience in creating reports for leadership teamsDemonstrated ability to meet deadlines and work efficiently under pressureAdditional InformationAll your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr