Job Description: We are seeking a skilled Security Operations Center Analyst to join our team. As a key member of our SOC, you will be responsible for detecting and investigating security events across our global network, endpoints, and cloud environments. You will work closely with our incident response team to ensure timely detection, escalation, and mitigation of security attacks. Your primary focus will be on monitoring, investigating, and documenting security alerts, alarms, and incidents within our organization. You will also be responsible for maintaining our SOC team's performance metrics, including SLAs and KPIs. In this role, you will have the opportunity to grow your skills and expertise in information security, working with a talented team of professionals who share your passion for protecting our clients' interests. Key Responsibilities: - Investigation of Security Incidents: You will investigate security incidents to identify root causes, determine impact, and implement corrective actions to prevent future occurrences. - Security Monitoring and Response: You will monitor security logs, alerts, and alarms to detect potential security threats and respond accordingly. - Hunting for Suspicious Activities: You will proactively hunt for suspicious activities and anomalies from various data sources to stay ahead of potential security threats. - Crisis Communication Plans: You will follow crisis communication plans for security incidents, ensuring timely and effective communication with stakeholders. - Supporting Compliance Audits: You will support compliance audits, including client and regulatory standard audits such as PCI DSS, ISO 27001, and SOC 2 Type II. Required Skills and Qualifications: - Familiarity with System Logs: You must have hands-on experience with system logs and understand their significance in security monitoring. - Information Security Enthusiasm: You should display enthusiasm and interest in information security, staying up-to-date with industry trends and best practices. - Excellent Customer Service Skills: You must possess excellent customer service skills, enabling effective communication with both technical and non-technical stakeholders. - Hands-on Experience in Security Operations Center: Preferred hands-on experience in a Security Operations Center environment, with knowledge of SOC processes and best practices. - SIEM and EDR Monitoring Incident Management: Strong knowledge of SIEM and EDR monitoring incident management, including Firewall monitoring and incident management, Cloud monitoring incident management, and monitoring DLP alerts. Benefits: We offer competitive industry salaries and comprehensive benefits packages that prioritize employee well-being. Our commitment to a People First culture is reflected in our inclusive environment and positive impact on the community. We actively encourage internal mobility and professional growth at all stages of an employee's career within our organization. Join us today and experience firsthand our dedication to supporting people first.