Job Description We are seeking a highly skilled Customer Insights Specialist to join our team. As a Customer Insights Specialist, you will play a critical role in managing and analyzing customer information through our CRM system. This includes tracking key performance indicators (KPIs), generating reports, and analyzing data to support strategic decision-making and improve customer experience. The ideal candidate will have excellent analytical skills, be able to work independently, and possess strong communication skills. They will also have the ability to interpret complex data and generate actionable insights that drive business growth. This is a fantastic opportunity for someone who is passionate about data analysis and wants to make a real impact on our business.